A+++ service in the purchase of my 2018 Audi A5 coupe from Amanda Johnston! Superior quality, very select inventory and friendly people made my experience a great one! Highly recommended.
Joe Edmondson was quick, efficient and friendly in finding me the deal I wanted. Highly satisfied, and would recommend.
I love my 2018 Acura TLX that I purchased from Iconic Motor Company. Thanks to Elton Boone and Curtis Lynch for making my car buying experience a painless, smooth endeavor.
Joe was the BEST he knew exactly what I wanted and got the job done !! He is very professional and funny will make you very comfortable! Thank you again for my car
Iconic motor was the best. They were kind courteous, and helped us when we needed a vehicle the most! Thank u Caleb, Curtis, and Bridgette for all your help and kindness! They treated my husband and I with the exceptional service that is lacking in alot of other places.we would highly recommend them to anyone looking a great car and great customer service. Thank you!
Joe Edmondson was excellent! Very personable as well as professional! He helped me trade my truck in for my Porsche Panamera! I’m very pleased with my purchase and all of the staff at Iconic Motor Company especially Joe Edmondson aka Hollywood Joe! Thank you! Highly Recommend!!
Highly highly recommended they were patient and understanding with me. They help me understand the process with my getting my first car. I would be happy to go back and recommend everyone who is looking for a car to come to ICONIC MOTORS.🥰🤯😌P.s amazing prices💸
Iconic Motor Company has a great variety of options to choose from. Not only are their prices affordable but their customer service extends the norm. Thank you Curtis and Caleb!!! I love my car!
Choosing Iconic Motors/Used Car Factory of Rocky Mount was one of the best decisions Ive made this year. Caleb and Curtis worked hard to ensure that I left with a great car that was within my means.(All their vehicles are great, its hard to choose which one you like most) The entire staff was very helpful and upfront!
Amanda and the team at Iconic are the best! They were patient and did everything to get me exactly what I needed!
Thanks you guys with all the help you all provide. Great customer, and they don’t give up on you. Thanks Joe and Curtis i love my car!
Highly recommend coming here! My husband and I purchased a truck from them, and they went above and beyond to make sure we got the best possible deal, and when they found that navy federal had printed our check incorrectly, Brian put it upon himself to talk to them for us to get it figured out. Super satisfied, and in love with our ‘new to us’ truck! Thank you Brian and Chris!! We will be coming back the next time we are in the market for a vehicle!!
Excellent experience with the sales associate Joe Edmondson. No pressure to make a sale like you get other places. Very accommodating and helpful. Would recommend working with Iconic Motor Company!
Previous statement they fixed my windshield.
We contacted the dealership by email and phone earlier in the week. We made an appointment to drive the vehicle by email. We called to confirm the appointment by phone and received an email confirming our appointment. We drove two hours Saturday morning for our 10:00 appointment and when we arrived we were told by Caleb (who we made the appointment with) that the vehicle had been sold the day before. He didn’t call us to let us know the vehicle had been sold prior to our appointment. His excuse was he was busy. Poor customer service!!! We will be happy to take our business somewhere else.
Great experience!
Best car company ever.
Have had bad experiences here trying to get a car.and I know for a fact there are ways to help people get in cars they just dont. There are ways. Some people deserve a chance to build credit, if they cant just up and get things. I was basically promised to leave with a car sat there for hrs.and they said they couldnt help me. Many time I tried there. Smh
Im going to speak on my experience dealing with The Used Car Factory. They were very helpful to me and patient. When I really needed a car back in 2012 they came through and also in 2015 I really want to thank Greg and Randy for all that they did for me. Ill be back again. Thanks for all the u guys do!❤
Good people
Cars are decent but most had high milage so take your time and make sure the used car you are buying is actually worth their asking price. Kudos to them for allowing me the space and time to test drive and do a full inspection of the vehicle. Paying as much as we did for a used jeep would ONLY have been possible with my confidence gained from a personal inspection... so thanks!The final portion of our visit, however, ( actual sales and paperwork) took an unusually long time to do, we had our own financing and it still took far far too long, hence my 4 star rating. Seriously never spent that much time filing out paperwork and getting finalized on any other purchase before.
Everyone was very nice and able to help me with the information I need. Love my new car I just got.
Drove 4 hours to look at a car listed on their website. Emailed them ahead of time. Didnt bother to email me that they sold the car or even just removed it from their website. Waisted an entire day thanks to them
They did wonderful and fixed the issue we had coming into a purchase of one of their vehicles. I will recommend this lot to others. They fixed their mistakesThanks u guys! I Love my car 😍
Great experience! Caleb took great care of us and we got a great deal on our car. Highly Recommended!
Excellent sales & service. Professional sales staff and eye-appealing lot of cars. Highly recommend going by to take a look if youre considering purchasing a vehicle. If they dont have what youre looking for, ask if they can check on it for you. Greg, Randy and Gary --- THANKS A MILLION+ !!
Garbage. I inquired (nothing more) about a vehicle with Chris recently, and he said, I will work on putting some numbers together and get back to you. Now Im convinced, either he is prejudice, or they are selling so many vehicles they can afford to lose costumers.
Claimed they could finance anyone, they couldn’t, my father offered to co-sign and they ran 14 hard inquiries on his credit and could only offer a deal with more down payment that would result in me paying almost double the asking price for the car. Highly disappointed.
My friends Caleb and Chris know how to set a dude up! Thank you for the great service!
Fantastic sales people very understanding after losing my previous car from an auto fire
Not dislike a good place to buy a car
Great place to buy a used car. I recommend them to anyone looking for a quality used vehicle and a very helpful staff! Thanks Randy and staff!
Great experience
Super helpful! Love my new to me car!
Great customer service and overall experience!
They sold me a car a year ago pretty new mustang and it turned out to be a lemon.
Do not waste your time and money here! I bought two vehicles here and all ive gained from them is headaches and financial burdens. The time ive had the vehicles BOTH have spent more.than half the time i had them in the shop for very expensive repairs or sitting in the yard undrivable. I was even told by the dealership that one of the cars (the sedan) was a very dangerous road hazard due to the brake lines rupturing and all three gas lines right behind them. Also, the chasy and body of the car is nothing but rust that comes off as chunks in your hand and just caves in if you try to jack the car up to change a tire. Thr engine work alone on this car has costed me over $2,100. The SUVs water pump and cooling lines failed along with the fuel pump failed with in the first year of its purchase, but it did have a good warranty. But the master brake cylinder failed almost causing us to be T-boned by a semi on a seperate occasion. I was charge 2 to 3 times or more the amount kelly blue book priced the vehicles at and i am still having to deal with costly repairs and uncertainty of whether i will make it to work and back or not due to the sedan having engine and transmission repairs as well as busted brake lines and the SUV needing repairs that could land it back in the shop for a week or so for the 4th or 5th time this year. Please dont make the same mistake i did and if you do go please take it to a reputable dealership or cars dealership to look the cars over or take a carwise person with you. Ive had recieved nothing but unwillingness to help and resistance when i bought my concerns to their attention.
The Used Car Factory was a disappointment. The manager Jeff was very unprofessional and did not care about putting me in the car that I had been talking with the sells rep about. I got off work early and.drove 2 1/2 hrs to Rocky mount to pick up my car only to be.turned away. They told me what my dwn pymnt was and what my.monthly payments were gone be. Jeff didnt vare about none of that. All I got was I cant sell you the car bow after he.told me days before the car is yours. Very disappointing!!!!!!
Dont even waste your time. The managers and secretary are very snooty and prejudice and think you cant afford anything. Go somewhere else!
I love my Spar-K
Protect was great new windsheild for cheap! Fast quality service
For the most part just like any used car dealer, cars with high mileage and high price tags
Would recommend to anyone who needs credit repair
No beating around the bush, good clean cars and good prices.
Pricey
Wasnt happy with the sale and service from the company at all.😥😥😥😥
Good morning
Rate a 5