Cool place to shop. The store is always clean.

Big Lots used to be a fun place to shop, now their prices are like kmarts and they sell alot of furniture,

Love this store! Loads of discounts and clearance items worth snatching up. Store is always clean when I visit. Customer service is great as well.

I went inside largely because my wife wanted atleast look around. I found the staff to be nice friendly very helpful and I was surprised at the potential quality of the furniture on display.

I dont know why I continue to patron this establishment, maybe its the product, or the location convenience... I every time I go I am blown away by how god awful the customer service is. I really wish the company would update their inventory practice. If your floor model is not for sale then it should not show as qty for sale on the store website. Or just sale the display and order another one for display or how about the sales representative help the customers order the items in question for delivery... anything other than saying theres nothing I can do and walking away to help someone else. Fix this Big Lots!

I love their prices 😍❤

People tend to overlook this store but it has good deals & really nice mdse.

This is your typical Big Lots discount store. They carry the same things as other Big Lots stores. This store is nicer inside than most of the Big Lots stores Ive been into before. Theres more room to walk and its neater in appearance than many if the other ones Ive shopped in. There were lots of employees working, mostly putting up freight, but I had to ask three different ones about what I was looking for. The third one didnt know either, but at least he went to ask someone who did know as opposed to just saying I dont know and dismissing a customer.

Everybody that works there is extra nice. I use to enjoy going into Big Lots, always found something, especially the decorations. Theyre all different now. They seem to be selling a lot more furniture, rather then the things I like to look at. So most of the time I walk out empty-handed, but I really like the people that work there . I wish it was back the away use to be.

I love the outdoor center. Could hang out there for awhile.

Nice furniture, helpful and professional staff

It was a good day to shop. We picked up a nightstand. Salesperson helped us and in 15 minutes we were checked out and gone.

We were looking for a 6 ft. lighted elm tree for outdoor decoration. Walked in there it was, with the boxed ones just below it. Went to checkout, used a 20% coupon. We had a nice visit to Big Lots.

My favorite store Get everything you need for the home

A pleasant shopping experience. It wasnt crowded and they had some really good deals.

So me and my wife just moved, and we have been sleeping on a blow up mattress. We needed a bed and tried everywhere but no one could get us a bed tonight! Went to big lots bc they finance. And we were greeted by a guy named Brian! He helped us through the application process, even got us a raise on our limit. He tried his best to get us what we wanted first, a queen. But nothing we wanted was in stock. Only when everything failed he tried to up sell to us to get us a bed tonight. We choose the king bed, and frame. He got us set up with our first payment, then went and got everything and loaded us up himself. He was sweet and helpful, and honestly the best customer service I’ve ever gotten. I am a manager with another company and I’m telling you, he’s a hard worker and does what he can for his customers! Thank you Brian! You made this a very pleasant experience!

Very clean organized.

Very clean and organized Staff very nice

Love shopping here. Big lots stepped up on the merchandise they carry.

Furniture up front and all grocery at back of store. Weird layout...thought I had gone into wrong store. Prices have gone up.

Fantastic, my new community haz lotza new items 4renterz,@ reasonable prices thay cant keep it stoked!!!!!

Reasonable prices especially now that is after Christmas.

Love this store. So much to choose from,good prices and nice and clean.

Great for some household items and other small home items.

Friendly staff at checkout. Lots of nice things at this location

I still love Big Lots, however they dont have as much variety as they used to. It seems like it is turning into a furniture store.

Very impressed with the beautifully creative layout in the furniture department. Huge variety of styles and finishes for head boards, foot boards and nightstands to provide options for an affordable, updated bedroom makeover. Treat yourself!

Really has some nice stuff in there.

Very nice people,

Its ok

GREAT customer service

Are in there or supervisor he went to the back and introduced me to some special clearance items which were very good deals but they could have been better they only knocked off $20 of a $100 item that was damaged instead of half price but big lots is a very good place to go for nicer looking furniture that is cheaper than most brand name stores the clearance aisles are the best

Never been more disappointed in what our big lots is becomingThey are overpriced on most items compared to even high priced stores

Hard to find someone to help

Helpful associates I was in & out

Love their Grocery section

It was my first time here at the big lots in rocky mount just moved here from new bern and its way better love the quiet atmosphere.

Redo of the store is a big improvement. It looks so much neater and orderly. Good job!

This store had a wide selection of items to choose from across the shopping spectrum. The location is convenient within Rocky Mount, NC. The parking is plentiful.The store is clean and presentable. The staff and friendly and knowledgeable.

I love this place!! You can find almost any and everthing. The employees are friendly and helpful always

The staff here is friendly and knowledgeable about the items in the store. The update done to the store is fantastic. So much easier to find the items you are looking for.

Very helpful staff, they spent plenty of time with us explaining the differences between a few different patio sets. They also loaded the truck for us, great service !

Great

Always a pleasant experience . Great prices!

Your typical big lots except they rearrange the store like every year and I cant ever find what I want.

Tristan provided Amazing customer service

Nice furniture

Excellent choice that fit my needs. Friendly service

Kyle In furniture is awesome! Great Customer Service!

Its ok

Great service in the furniture department. Was very patient as I looked for furniture and asked tons of questions

Employees were very helpful .

Big lots---has affordable prices. You can find nice affordable furniture here--and good deals on patio furniture. Customer service is great!They are always very nice and helpful.

Nice clean store love their prices. Associates always greet me.

Great people great service what else can we ask for

Very much improved shopping experience from what they used to be when they opened! The staff was very knowledgeable, friendly & helpful!

Not a good selection

Too many items were not marked with a price. I dont buy those items anytime they are unknown. People were very helpful andfriendly.

Great merchandise; easy to find 🌞.

Nice and informative Customer associates, clean and organized store.

I kind find different things for a good price

Customer service the best

Okay place. Theyre still stocking so some areas are sparce or empty of product. If ordering online they may fill with their choice. Theyre new and may not know this yet per mgmt.

The one here is nicer than the one in Wilson and the one I used to live near in Charlotte. My only complaint was that it did take a while for someone to help us in the furniture department but once he came he was very helpful.

Just wanted to look at some furniture and to believe it or not Roses has stuff cheaper, but big lots looks better

Very nice employees I got help finding a wonderful book shelf

I was assisted by Rhonda and she was very nice,friendly, knowledgeable. She was off the clock and still took the time to assist me.# Customerserviceatitsbest

The Asst. Manager was wonderful. She provided me with the best costumer service anyone could ask for. Thank you

Found what I needed with great prices.

Great found everything I needed

It was awesome. Very pleased at everything I purchased

The prices are very competitive.

Great prices and customer service

Love Big Lots!

Nice merchandise.. Affordable prices.. Beautiful furniture at very affordable prices🛒🛒🛒🛋🛏

Good quality of merchandise. Good service. Good location.

Perfect for budget spending. Affordable prices on selected items

Its ok

Clean neat store.

Customer service is excellent. Prices are reasonable. Products are of great quality.

Good selection of merchandise.

Much more furniture then other nearby Big Lots stores. Too many great or unique finds aft great prices

I enjoy going to big lots.To get some things for Christmas and some not.

A great store and the employees are always nice and very helpful

Love all big lot stores

Love to go here

Great place to get what you need

Love the new layout. Doesnt look like a rundown shop now.

Didnt have what I needed but nice and clean

We were glanceing at stuff and it was good.😁😊

Its big lots! Lots of stuff inexpensive stuf.

It has turned into a expensive place to buy cheap things in my opinion

Love big lots I always find things I need for home

Very helpful & friendly staff!

Great staff- extremely polite and helpful.

Easy and quick. Little junky but it was just after Christmas

Amazing prices! My special store

Progressive program,I will not recommend to anyone...they will be taking advantage of you and your money its something you cannot get out of so make sure you read the fine print on the contract,or else you will pay for it ten times what its worth,like a rent to own...DO NOT DO IT,you will regret it!!!!

Cant get my girlfriend out of this store...I guess thats good.

Good selection of cosmetics and bathroom needs. Clean and spacey store for the most part.