This company is thorough in their mechanical work. They took the time to explain many details to me with honesty. I had a radiator replaced and it wasnt the cheapest considering it should be be a cheaper fix on my model but I am confident the work was done thoroughly. In car maintenance you pay for what you get. Would suggest this shop to my friends any day. Good people, not my favorite price but will be back.
Brought my Chevy truck in for an oil change. Very satisfied with service. Came back for much needed maintenance on transmission, brakes & power steering. Again, Very Satisfied. Jayson & his crew are thorough, competent & professional, also the costs are reasonable. The shop & waiting area are well designed, decorated & comfortable. Jayson makes good use of technology & social media to make scheduling service easy. Best auto repair shop I have ever seen.
Growing up everyone always told me Neil, you gotta find a good mechanic! Well, Im super satisfied because I have found mine. Ive been to several mechanics in NWA and have never experienced such a great level of customer care as Credence Automotive. They are EASILY the best mechanics in Northwest Arkansas. Absolutely amazing service. They are well organized, have great mechanics that are extremely honest. I only recommend Credence.
I found my forever auto mechanic shop. I had exhaust issues and two other shops left bolts out and scratched and dented my frame. 😖 Credence took on the job with my car and had it done in 2 days. My car rides so smooth now. Jason kept in constant communication with me and I immediately felt at ease. I will use Credence Automotive for all of the cars in my household, period! Thank you Jason, Matt and the Credence Team!
Brought my 2012 Prius to Credence after a nightmare trip when the check engine light came on and it started running rough. The Toyota dealer where we were traveling misidentified the problem and failed to fix it, but the guys at Credence figured it out from a Toyota technical service bulletin. Runs fine now. Excellent shop!
Great for oil changes. Had my serpentine belt replaced, lasted less than a year before it started slipping and almost put me and my family in a bad wreck. Found out it was the wrong size belt the whole time. Live in OK now so cant really drive back for warranty (if there is one), so not happy about that.
This is THE place to come for outstanding customer service, amazing mechanics and best prices. I love that you can watch them work on your car if youd like to. They have a really nice seating area. I also love the full inspection they send to you with pictures showing everything that is wrong with you car so you know! This will be the place I will always come to for my car!
My wife, son and I recently traveled from south Louisiana to Rogers to visit family. Our van developed a loud humming noise during the trip.I decide to have it checked out before our return trip. We dropped it off at Credence on Friday and explained to Jason that we planned to leave the next day. He told us that they were booked solid until Wednesday but he would see what he could do. He phoned me about an hour later and told me that his other customers had agreed to wait on their vehicles and moved us ahead. He said they had found a bad bearing on the drivers side front wheel, they had gotten the parts and were working on the repairs. He phoned me again later and told me they were done! They completed the work in a matter of hours and topped it off with a nationwide warranty! I have never received such impressive service at any shop I have ever visited! Jason even called me at home to ensure that we had made the return trip safely! I would definitely recommend Credence to anyone looking for the best service!
If you are looking for an ethical mechanic shop in the Northwest Arkansas area then this is the one. Jayson was very friendly and understanding of my concerns with my vehicle. He took time to listen and recommended what would be best for my car, not based on what would make him the most amount of money. I hope that they stay this way. I will definitely be taking my car there in the future as well as recommending this shop to all my friends and family for their car maintenance services.
Professional, affordable, and a very nice waiting area. Highly recommended!
I really appreciate Jason/Credence! I had an issue with my teenage daughters battery that was not standard. There was a faulty plate causing the car to not start at random times, yet the battery was registering fine. Jason used trial & error based on past experience and allowed her to use one of his batteries for 2 weeks to see if his assumption was correct, and hewas correct. I really appreciate him extending great customer service to ensure that my daughter wasnt stranded beside the road after another local mechanic shop told us the battery was fine and sent us on our way without a resolution. As a single mom, I express my gratitude and appreciation!
Jayson quickly got my daughter’s car and my car in for maintenance, oil change, brake replacement and tire replacement for a reasonable price. He was accommodating when I informed him that I couldn’t pick my car up until after he was closed. Communication with Jayson was considerate, clear, thorough and everything he did was done very well. We have had some pretty terrible experiences in the past. One mechanic failed to tighten the bolts on my husbands tire replacement. That same mechanic failed to plug in the brand new alternator to the brand new battery in my 17 year old daughter’s car that lost power steering and ended up on the side of the road in the rain in busy traffic. And that’s not all. We will never go back to that Toyota dealership for anything ever again. Jayson and Cody at Credence are top-notch. I highly recommend Credence Automotive!!! It’s clean, professional and you drive away knowing they did the job well that you paid them to do.
These guys give honest educated opinions when inspecting your vehicle. Their shop rates are very reasonable. They won’t sell you something that you don’t need. I highly recommend them and will be bringing my vehicles there from now on. Thanks, Matt!
The best car repair experience in my over 40 years of driving! Jason was knowledgeable, professional and kind.. It was definitely a divine appointment that I brought my car there on many levels! I was awestruck when the bill was less than the estimate! High integrity🙏 May Abba Bless you and your team..Shalom neighbors and friends🦋
Credence took such good care of me and my car. They are honest and have a great program. You can tell that they are hardworking and they put their customers first. I would recommend to everyone!
Jayson is amazing. Hes fair in price, guarantees his work, and does awesome work. He can repair just about everything on every make and model. Our cars only come here for engine problems. I promise you he wont talk over your head and you will have a great experience.
Credence Automotive Repair is the best place to go for ANY of your automotive needs. Great work, great people! Very nice and professional! I recommend them to everyone! Great job guys. Thank you! Ask for Jayson!
These guys are the absolute best at what they do. I wont take my car to any other mechanic for anything Im very particular with my vehicles and these guys will do anything I ask. they are awesome to be around very welcoming atmosphere awesome service. if you need something fixed on your vehicle or just want a upgrade of some sort I would urge you to talk to these guys most helpful and honest guys I know!
They made an accurate diagnosis, and are a pleasure to do business with. The owner and I spoke today, resolving another matter unrelated to their professional expertise. They know what they are doing, so dont hesitate to take your car to this group over a dealer!
Ive worked with both Matt and Jayson and would again given the chance. Ive been doing this for a day or two myself and I can tell you itll be hard to find someone with the integrity pride and dedication these two have in doing the job right and taking care of the customers. Finding these qualities in people now days is hard being lucky enough to find two people that have the qualities and ability to apply them in the automotive industry is game changing and inspiring to others of us in the industry. Bottom line finding a better shop in the area will be difficult to do. Im so happy for them both and wish them nothing but the best !
Jayson was very helpful in getting my car taken care of. They had me in and out of there so quick, with full knowledge of what needed to be done with my car. 10/10 would recommend👍🏽
Jayson has worked on my 31 hot rod Sedan and did a great job. Hes a hot rod builder as well. Id recommend Credence for new and old rides for sure.
The guys at Credence Automotive repair are the real deal. They are there to get your repairs done in a timely manner and at a fair price. They go the extra mile to get the job done and done right! Highly recommended.
Very satisfied with the service. They are clean and professional and have great prices. Couldn’t ask for anything better and would recommend these professionals to anyone!
I only gave it five stars because there arent ten!This place is amazeballs and the people here love cars! Who better to take are of your pride and joy than people who take pride and find joy in cars? The waiting area is gorgeous - clean, they have coffee and snacks, wifi... not a bad place to sit and wait at all. Plus you can watch them work. I am very enthusiastic about this place.
Jayson is great. He will go well out of his way to make you happy and satisfied. Awesome and Honest, what a combo!
I have known Jayson for a few years now, and I work with 100’s of Auto Repair shops around the United States, and I can tell you that he is one of the most respected and trustworthy people in the industry. You would do well to trust your family’s safety by letting his service your vehicle.
Great guys Work done timely and very knowledgeable. Recommend for sure. Thanks again Jayson
Quick service. Knowledgeable. Large lobby waiting area to kick back and relax while waiting. Shop has viewing area to watch work being done on some projects.
I got in an awful situation with a car I bought from some people on Facebook, Jayson at Credence Automotive was very helpful and honest. He helped me with the next steps I needed to take and was very affordable for my needs. I highly recommend him for all your car repairs!
Truly a God sent! Women can honestly trust coming here. One of the only shops that won’t try to con or pull a quick one on us females. Ladies! It’s okay to not know what these folks are telling you. They will break it down for you if you want. But nonetheless, you won’t be takin advantage of here!
They were very good. And nice and good prices
Couldnt ask for better people. Jason has even came to our school and let the kids sit in his hot rod car and get their picture done for an up coming present for their dads when we celebrated the week of the young child.
Extremely pleased with the customer service. The staff is very professional. I highly recommend taking your car here for any repair.I will be a repeat customer.
Great customer service
As a business owner myself I really appreciate the professionalism and personal attention that I revive from Jayson and his crew. Highly recommended!
Jayson and the crew have been great about answering any questions and helping with whatever they can great service
Simply the best! Jason and his crew are great!
Please check these guys out best shop in NWA!!! Affordable and down to earth, and costumer service is top notch!!!
Very knowledgeable and professional service, would highly recommend for automotive repairs.
Quick turn-around on my trimmers and very affordable.
Ask for Jason. Great guys. Nice place.
Great customer service and pricingI would recommend to everybody
Awesome group to work with and very knowledgeable!!!! Highly recommend for any work...only place Ill go.. Thanks credence!!!!!!!
Great prices, very knowledgeable friendly staff!
Wonderful people. They will do you right.
Go see Jayson for great service!
Upstanding guy and a outstanding place, check it out.