The staff are great. They treat you with kindness and respect. I get all my oil changes here. Their waiting area is always clean and neat and they have the coffee ready.
If you want to be forced to watch Newsmax and have staff ve extremely rude to you for wearing a mask this is the place for you!
The owner of this Meineke does not acknowledge Corporate promotions. Owner was not there to explain further. You need to avoid this Meineke and take your business elsewhere.Staff was nice and efficient for a quick alignment of the wheels. The service costs $99.95. I brought a valid coupon that the staff refused to look at--much less honor. Sorry, but when you can book an appointment through the Corporate website then YOU ARE A PART OF THE CORPORATION. SMH.
The service was excellent and I was helped immediately.All the staff was friendly and professional. They made sure to inform me often of the brakes installation.I had to wait a bit longer but that was due to parts shipment from another place.Id totally recommend store # 2104 on1418 W. Walnut St, Rogers, At 72756.Thanks so much Meineke staff!
Great work. They did my oil change and tire rotation very fast. Service was awesome.
Always good service, friendly staff. Will definitely be back.
Very fast and friendly and convenient place. Very appropriate prices.
Bob is excellent courteous and so is Alex who checked my tires for me. Very friendly. Excellent service.
Did good work,but 60$ to mount an balance 2 tires? Ill do my own work from now on . Its cheaper to buy the equipment an do urself
Bathroom was clean and smelled nice, the waiting area was comfortable inside and out, took care of our oil change quickly and efficiently. The only thing that could have made it better would be something to entertain kids while we wait or a better tv show.
10 minute oil change! No one else in the bay that moment when I drove up! Thank you Meineke.
Very friendly staff. Told me what repairs were needed but were not pushy. Oil change was done quickly. Excellent experience.
Highly recommend them. Always professional and get me out the door fast!
The staff was super quick and helpful. In and out in no time.
The oil change was fine. I usually get my oil changed at lewis in Fayetteville, I just happened to be in Rogers doing other things and thought Id check this off the list while out. I will make sure to go out of my way and get it done in Fayetteville from now on.
Friendly, Fast and Affordable
Service is very fast and fairly priced. However, the man that checks you in is very unfriendly. I’ve gotten a few oil changes there and every time he acts so put out for my business.
Stopped here on a Saturday several months ago. I was told they can’t give me an oil change because they’re too busy. I stopped by today. There were several men working on a truck and they saw me waiting for several minutes. Then one of them comes out and tells me that they can’t get to my car for an hour!!!! He said they have to go to lunch!!! It was 10:35 am! I even mentioned how early it was! He said, “Well, we have to eat!” This is very unprofessional to run a service business and close the shop because they ALL have to go to lunch at the same time. I complained to the man at the register and he and another worker snickered about my complaint. I went to your competitor and will never try your shop! Learn how to run a business!
Been using them for years for my personal vehicles and company truck also
Had my starter replaced and considering they had to get it from a parts place it took around two hours, so fairly quick.
Use them all the time experiences always awesome
Only drawback I could mention is that the business was not able to do credit card functions. Fortunately, I happened to have cash that day. But that is not always the case. I don’t fault the staff there, but perhaps the franchise for not providing the service that was necessary. Other than that, everyone was efficient and professional!
Quick...right price.....had me in system already so all specs correct....great overall .
Ive been going here for years! The guys always take care of me and make sure my oil is changed right and quickly. I reccomend them to anyone who has a car!c
Mike and his crew are always helpful when I need car care. I have used them for more than oil changes over the years. Great work and customer service.
I have been using Meineke Car Care Center for about 5 years now and I am very pleased with them. I will not take my car any place else.
Got us in and fixed even though we were from out of state.
They were quick, kind and I’ll use them again!
The oil service was fine. No issues there. But this is the second time Ive gone to this location and the employee behind the counter wasnt wearing a mask, yet the sign on the door says everyone must. I think at this critical stage in the pandemic its not too much to ask that a business follow their own guidelines that they expect their customers to follow. By not doing so shows a lack of concern for the general public.
Reasonable price and great service!
Were ready for me at my appointment time. Informed me on how I could save a few bucks when they recommended what needed to be done.In and out in about 1 hour.
Despite the Statewide mask mandate, none of the people working at this Meineke were wearing masks. I also was pretty appalled at the 3.5% fee for using a credit card, which ended up being quite a lot of money considering how much work was done on my car. Otherwise, my brakes are working great now.
Loved my experience here! Quick oil change on a busy Friday afternoon, service was great, and Bob was very kind! Highly recommend.
Did great job and I would recommend to others.
Their customer service is top notch. The whole crew was hard working and knowledgeable. A little pricey, but worth it. Ill definitely be coming back.
Ii didn’t actually go to their shop. My sweetie, who used Mieneke, took my car over As I was not feeling well . I needed New brake pads. The technician was knowledgeable, professionals, and explained things well. My sweetie used them so he already knows the integrity of Mieneke staff. Honest snd trustworthy says it all .Happy customers will spread the word and that’s how places gain customers. People have CHOICES, and I chose Mieneke because I happen to know one of their satisfied customers. That’s a win-win for everyone. So I will be taking my vehicle to Mieneke from now on.I might add.... that I had unpleasant experiences at MIDUS &FIRESTONE BOTH of which I will NEVER go back to.So THANK YOU MIENEKE!
Fast service every time
I have been using Meineke since they opened years ago. Bob and Mike are always knowledgeable and most importantly, honest. They never pressure you into work you dont need. They do quality work.
The business was very clean, service was quick and seemed reliable. No one was wearing mask. None of the technicians or Mike behind the front counter. Mike was very rude and unprofessional. I would not have a person with such an unwelcoming disposition assisting my customers if I was the business owner. He seemed annoyed that I bothered him by coming in for service.I will probably go back for convenience but just know that Mike is rude and safety protocols are not being followed. Go armed with disinfectant wipes and sanitizer!
Quick and effect. I went early morning and was in and out.
I really like that I dont need an appointment for an oil change at this store. It was very quick too! I think my only complaint would be the website appointments dont seem to sinc with this particular store, but I dont think its the fault of the store. If you need an appointment call them, and theyre happy to help.
While there was some confusion over the initial appointment time, I was given a loaner car while work was done on my car. I had taken the car to 3 other mechanics over the past year for the same noise without them finding anything wrong. Meineke fixed the root cause of the problem as well as the results from it. I am very pleased and would highly recommend this establishment.
The worst place EVER!!
Fast and very friendly service at an affordable price.
Always friendly, helpful and professional.
Waiting area was nice & clean ~ service person was polite & made sure everything was right...
Great customer service! Very knowledgeable employees. Mike in the office was outstanding!
Take my daughters car in for a front in alignment. They had the car less than 30 minutes before they called and said that she needed $1400 worth of work. I said I’m getting a second opinion so they charged me 40 bucks. Took it to auto service Center in downtown Rogers they’re going to do the same work. Actually some of the work was not needed and the cost will be $500. I felt Meinicke was trying to push me into spending that money by saying the car was unsafe to drive which is not true. Will not use them do not recommend them.
The service was fine and timing was good. Unfortunately no one wore masks or used other protection to reduce the risk of Covid-19 spread. They require customers to wear masks, but if they arent wearing them then whats the point? Multiple people had to get in my vehicle and the lack of protection worried me.
I stopped in for an oil change. I brought my own oil and filter. When I told the man at the counter what I wanted, he said have you been here before? I said no, this would be the first clue we have a new customer! I tried to make conversation but no luck he was very short and abrupt. They were not busy at all upon my arrival. My car was done in about 40 minutes which was great. These people flaunt that they are Christians. Upon paying they missed another opportunity to welcome a new customer and thank him for his business and maybe say we hope you’ll return for your next oil change. NOT! I definitely won’t return nor recommend them to anyone. Lesson learned!
Everyone there is great!! Trustworthy and knowledgeable!
They got me in for an oil change, break change, and replaced my battery. I work long hours so it is hard for me to have time to get my vehicular Serviced but they worked around my schedule and figured out a way for me to have my truck the same day they fixed it. A big thank you to the staff and management.
Mike and staff do a great job. Always fast, professional and courteous. Happy to support good local businesses!
I came to Meineke for a tire plug and tire rotation, attendant asked me beforehand if I was sure I needed the rotation before actually doing the service. He checked the tires in front of me and showed me that I could go until my next oil change before rotating them. Most shops would do this service without making sure the customer understood this. Being a female that doesn’t know about cars makes me want to continue business here because I feel confident that I’m getting the services I need instead of a chance the upsell. I have many horrible experience so I think this will be my new car maintenance home.
I have been going to Bob and his team at Meineke since 2015 and have always gotten the right service.I’ve started taking my girlfriends car there as well and they explain to her and I what issues we can expect and what needs to be done without the pressure to commit.We appreciate their service and will continue to come back.
They got the job done.... but extremely Shady management very little Info is given about repair or price of repair. I tried using a coupon but was told by the owner we already add it dont worry about it weve been doing this for years 150.00 to replace breaks but claims its normally 300.00 so thats half off.
Great place. Very professional. I will go back again
These guys are always great. Very friendly, professional and fast! I brought my car in for an oil change and I didn’t even get to finish the game I had started on my phone in the waiting room. My car was already done! Never a bad experience here.
My local Meineke is always friendly & the service is fast, less than 20 minutes. Very professional & knowledgeable. The price is the same as the local big box discount chain without the extreme wait.
Normally, I work on my cars oil myself. However, I stopped by Meineke today as I am in a hurry to get somewhere, and had a really pleasant experience. As soon as I pulled in the parking lot. I was already being waved in to park in the bay. Mechanic was friendly enough, and so was the man that was working the desk inside. It only took them about 7 minutes to get the oil changed and my car parked outside, ready to go. Overall, the price was fair, service was good and fast, and everybody had good attitudes. I would recommend this place to at least get your oil changed.
A real pleasure to do business with. Mike especially is very friendly and courteous.
These guys always get me in and out quickly, are friendly, and reliable. Highly recommended!
They are always fast and courteous. Got basic oil change new wipers and I asked them to check my air filter this time. They said it looked like new. Makes feel I can trust them.
Customer service was great.Work was completed quickly and great quality.
They charge 3% to use credit card.
They were very friendly and did a good job with my car. They were pretty average priced as well.
We have been taking our cars here for years and I would have rated 5 stars, until I found out today that they have not been using the brand of oil I requested and thought they were using all along instead of cheap standard bulk oil.Honesty and quality are everything! This ends any future business with this place.
Great service friendly staff nice clean waiting area and bathrooms was nice and stocked offered coffee and water to use
Excellent. In and out. Thorough. Friendly
I was really impressed with the customer service. They explained everything to me and gave me options. They have a nice, clean waiting area. They even have WiFi so I was able to work while they fixed my brakes. Theyve definitely won my future business.
Meineke I Rogers is worth the drive. Good quality & reasonably priced. I”be done Many oil changes there.
Bob Brake is a friendly man who makes you feel like family. What a great shop to get your automobile needs addressed!
Great service and the price is right
I just want to express my deepest appreciation for the kindness shown to me by the Rogers Meineke Car Care Center. I had an issue with a battery cable and I didnt have access to my tools to fix it myself. Im a regular Meineke customer so I pulled in and asked if they would tighten up the negative battery connection. They promptly got to work and ended up replacing the clamp connector on the battery cable. I told the technician I wanted to come inside and pay for the part and repair but he said it wasnt necessary.I cant thank him and the Rogers Meineke center enough. That kind of courtesy and service is rare these days. I would recommend the Rogers Meineke Car Care Center to anyone.
Very professional right to the point then a very good job on my vehicle check the fluids and the cheapest in town shops very clean I would definitely go back and I will tell people about meineke and that they should go there
Ive been using Meineke for 8 years with 2 different vehicles. I havent had a bad experience at the shop on Walnut and the employees are always pleasant. Mike is an awesome owner/manager and is part of why I keep coming back.
Got an alignment and new tires. Everything went great. They got it done quickly, and for a great price. I’ll be coming back for more service.
My husband and I got our oil changed here for the first time and we will had a great experience. This will be where we go from now on. We didnt have to wait forever, kind and friendly service, VERY FAST!! I was surprised how fast the oil was changed. I reccomend Meineke. Thanks for this terrific experience.
Pretty sure these reviews are all fake. They’re not the worst but “the most professional” and “courteous” hasn’t been my exact experience. In the 3 years we have been going there I’ve never got to know the owner or been able to make any small talk of any sort.When you call they answer, “ can we help you?” No hello, nothing professional there.They’ve also attempted to sale my wife rotors that had been replaced not even a year prior, written do not fill on our washer fluid tank.I’d put 2 stars if all the other reviews didn’t seem completely made up.Also your hours aren’t very conducive to a normal work schedule.
Very well priced
Went in for an oil change. Was very fast no waiting. Also got some good quotes on future work
Mike and Don are the greatest! Excellent service. My car ran out of gas 10 years ago with a car load of groceries, they were so kind and helped me and Ive been going to them since.
Mike answered all my questions thouroughly and professionally.Work was done in a manner that was convenient to me and my needs.Staff are always friendly and helpful.I trust the people enough to leave my things, wallet, and vehicle to their care even if I’m just dropping it off.Thank you meineke team
Once the work was started it was quick.
Fast, Friendly service
Bought expensive Rotors for my Car at Auto Zone and wanted to them to install them for me, they had no issue with using an outside part considering they didn’t order it, gave me the price over the phone and I was headed up there, seemed all good, that is until I got there, and started waiting, then they informed me Auto Zone had in fact sold me very much used rotors, which is completely 100% Auto Zones Fault, Gave me the option to have them Order some and have them delivered to the store, I figured that meant I would have to wait a few days but turns out they just had them delivered over that day. I Then went back and waited for what was maybe an hour or so give or take 5 or so minutes, after that they had, had them delivered, installed and ready for me to go. Highly Recommend.
Always fast and very pleasant, would definitely recommend to anyone!!
I was concerned that Id have to wait an hour or so for the oil change, but when I called ahead, Mike said it was in a first come first served basis. The guys were out to lunch when I called around 11:25 am, but he said theyd be back at Noon. I arrived around 12:30 pm, and within 10 minutes and ~$30 later, I was out the door. Just a note: bring cash or use your debit card so you dont get charged the credit card processing fee of 3.5% on top of the total including taxes.
Fast and affordable. For now thats where I will always take my vehicle for an oil change you do the same.
These guys have always taken wonderful care of me for routine maintenance. I’ve been going to them for years. I would highly recommend.
Very friendly very fast service. They do a great job for a good price. I only take my vehicle there.
The staff here have always been super quick, knowledgeable, and professional for all my car needs. They explain my options and help me understand what would be best for me and my situation. Highly recommend!
I have used the Rogers location for many years. The service is fast, friendly and knowledgeable. They have competitive pricing. I will continue having my vehicles services at the Rogers location.
It literally took them 10 mins to change my oil and replace my air filters. The service is friendly fast & precise!! This is the only Meineke location I’ll be going to. PLUS it was 50 bucks. This frictionless experience made my week!!!
I went down to Walmart to get the 2 tires I needed for $55 ea instead of paying the $85 that Mike was going to charge us to order each tire. (On top of the $19.95 to install each tire) He said it shouldnt take too long to install them, however we dropped them off at around 9am and we didnt get a call back until around 1:30 pm.
This visit to Meneki was pleasant,friendly, the management answer every question related to my Equinox Chevrolet that I had. The techs were courteous and fast at work. It was a real good experience. Recommend Meneki to all my friends and family. Armando Rodriguez, Rogers,Ar.
Excellent customer service!!
Was disappointed to be told one thing on the phone and another upon arrival. Wouldnt even look at my car
Great staff and quality work consistently! Thanks for your hard work!