Extremely respectful to their customers needs. Excellent knowledge and was willing to share information. Did not try to under pay or belittle my items presented the value of items and offered reasonable prices based on the value.Customer satisfaction is a priority for this business. I would not hesitate to return to this business to sell, buy or maybe just to say hello.
Another amazing and personable experience. I just sold a necklace and got MUCH more than anywhere else offered me! Thank you!
Steve and his wife were so friendly and helpful with the process of selling my coins. He was extremely fair and generous and gave me a great price. I felt Steve and his wife are extremely trustworthy and honest about their quotes and if they can find a buyer or not. If you have coins to sell, go see Steve at Gold and Silver Exchange in Rogers--you will not be disappointed.
Very friendly, was given a good price for my items, been in there several different times and will be the first place I go to when I am selling my items.
Very pleasant experience. Steve is extremely knowledgeable and fair. Also a very honest person. Will send him business for sure
Professional environment and staff. Very straightforward and clear in their appraisals and pricing.
Family owned best place in town so welcoming and they by far pay the best for your goods. I love this place and will always come back .
Excellent, honest service when we sold our silver coins. We left with the exact amount they appraised for online. We would definitely return if the need arose.
If youre looking for honest info re: silver spot prices, deep discount premiums & exact quotes - start here!! For complete silver info based on historical facts & fluctuating gold/silver ratios, THIS exchange (& STEVE - the knowledgable proprietor) is THE place to go!! I highly recommend this exchange to anyone looking for anything from basic info to instant quotes. If Steve doesnt have what you want in stock... He WILL find it for you withing 24 hours!! Very personable, no pressure shopping experience!!
This store was very easy to deal with when I sold my gold and Steve was very honest and helpful. He helped to explain everything about the process
Great service. Friendly people. I sold my gold and silver coins with them and they gave me a great price. Highly recommend
I have sold here multiple times. He is extremely fair and honest.
This guy is professional, honest, and a pleasure to work with. I went to 3 other gold and silver businesses in NWA area and chose Gold and Silver Exchange because the owner seemed very honest and truly professional.
Ive been in a few times and have been treated very well. Outstanding business. Easy to talk to, and glad to answer questions.
I only take my gold and silver to this place.I have been to other places in Rogers; but noone gives more money than they do. I like the entire family!
After checking around, I came back to this store. Very fair price paid for sterling items.
Pleased with the service and information. Thank you!
Awesome experience! Very clean and professional. Best place in NWA to sell at.
It was my first time selling gold and Steve is a very honest business man and gave me a very fair price for my gold. I will definitely be back if I ever have more gold to sell. Thanks Steve for a great first experience!
My experience with Steve was a breath of fresh air. I was forward and upfront with him and he was the same with me. He took his time examining my items and explained to me what he was doing and the process. He is very honest and easy to talk to and very knowledgeable. His customer service stood out to me right away and he made it his priority to ensure that i get the most out of what i brought. I left feeling good about the transaction and not like i was scammed. i dont care how far of a drive it is, i will return any time.
Not much to look at. There was nothing in the cases when I got there and as for coins to look at and buy, there was very little selection. Maybe I caught him on a slow day. So, my rating might be off. Im just going with my own personal experience there.
This is the only place I go to sell gold and silver. He is an honest and fair man.
I will say it was a very pleasant experience. Honest on what you have to sell and gave a fair price too. I would highly recommend this being your first and only stop.
Included food.
I checked around on prices and they gave me top dollar on my gold! Very courteous. I will definitely go back to them and highly recommend them!
The couple who run this store are extremely courteous and helpful. I was concerned something I purchased here was actually gold plated because I confused its stamp, 14KPG, for 14KGP(gold plated). I cruised back over to the shop and they were super nice, tested it right in front of me, explained the mark, and assured me that if they had in fact accidentally sold me something gold plated they would instantly give me a refund no problem. Happy with my investment and I will be coming back soon.
Honest and trustworthy. Very refreshing to not have to wonder if someone is giving you a fair deal or not. They are great people.
Friendly and professional. Their margins over spot silver prices are very fair and reasonable. I will definitely be back.
The absolute best place to sell gold or coins!! Service was impeccable and we WILL be back again soon!!
Came to the store looking to buy a gold pendent but, didnt have anything to look on their display.so not sure what they do or sell.
Husband and wife owners went beyond the call of duty to make us feel welcome, accommodate our needs, and answer our questions. Quite above board. Will do business with them again.
I recently sold some old broke jewerly and went to a couple shops to get prices and the price I was quote by the man at Arkansas Gold & Silver Exchange was considerably higher then the rest. I was very pleased with the service and the respect that was shown to me in a tough financial time. Ryan the owner talked me out of selling my fathers watch and instead gave me a loan on it which again was more money and less interest then the pawn shops. Thanks Guys
He saved me when I was having a hard time paying my bills. He was friendly and professional and gave me top dollar for my items. I would recommend him over any pawn or jewelry store if you are needing emergency cash.
Steve was very kind and professional will return again
Wonderful experience! Steve is polite, knowledgeable, and very honest. We will be back!
Hes the most honest person...
Steve and his wife are great people who operate one of the premier LCS (local coin shops) in NWA. I am glad I stumbled upon this gem on my travels. I hail from Fort Myers, FL and I would certainly visit again if/when I am in the area. :)
I would definitely recommend them, customer service is awesome. They really care about their people :)
Very honest and professional.
Steve was very friendly and helpful.