Virginia and the team at the Rome, GA Party City went above and beyond to personally deliver some get well balloons to my niece, working with me to coordinate the order online and over the phone since I live out of town. I cant thank them enough for their positive problem-solving attitude and amazingly quick service (delivering my order in less than 2 hours from the order time, same day!), even when the stores standard delivery service was unavailable and the delivery address outside of the normal range. THANK YOU! A+ customer service!
We will never shop there again. My husband and I bought our grand daughters a costume one was to short for one of the girls. My daughter was trying to exchange it for a different size and Virginia was being rude .
Great place for all your party, bridal needs. A little expensive, but worth checking out.
This place has just about everything you need for a party ! The mangers as nice 👌 and can put you a party together in no time .
Has all kind of good party items. Also has a good assortment of candy, for those with a sweet tooth.
I expected a better Halloween selection. Happy with what I did find.
Ordered balloons for my daughters Graduation online to be picked up curbside the next day at noon. Needless to say, after calling and informing the staff that I was there and waiting outside, no one came to deliver them. I had to go in and wait 10 minutes before they even acknowledged me, just to tell me, oh, they are right here.. Poor customer service and lack of communication. I pretty much wasted my money buying 5 graduation balloons when the dollar store next door had the same exact ones, cheaper cost..
I love party city and the Rome Ga store is awesome!
Good store, needs more variety
Has just about everything I needed for my guests. Only the food was missing. Some of their prices are high, but the convenience of having all the party supplies in one shop makes up for not having to run all over town or to Cartersville to find what I need.
Very helpful staff and great selection!
Good selection friendly staff
No customer service I dont even believe they know your there till check out
Terrible customer service!! Not friendly, ignore customers, and just rude! Worst Party City I’ve ever been in!
Wonderful service. Had exactly what i needed and they were more than happy to get a ladder to reach what i needed. Will definitely be visiting again
Awesome. Great customer service. Amber was beyond nice. Will definitely be coming back.
Nice place for party supplies. Employees were pleasant. Checkout was quick too.
The lines are super long you need to have two people on cashiers so people can get by faster
Sold out of a lot of things and no staff to ask for assistancein finding items! Very crowded with a long line, but moved through pretty quickly.
Went in got what I needed... prices are not labeled but they figured it out quickly
Nice customer service. Helpful
Amazing customer service
Employees are very nice they have a very big selection of different items for birthdays baby showers Halloween everything
They didnt have everything shelved, but were working deligently to get everything stocked.
I really dont party much and dont use this place cause Im older and no need to go there but very useful for people that do go there. I just use the Dollar Tree Beside the store. Just saying. .✌️
Expensive and less choices
GREAT PLACE FOR PARTY STUFF VERY GREAT STAFF
Easy to access all items. If for some reason you need help. they always help you.great staff and great products.
Lots of Halloween stuff and kids stuff sales staff makes sure you find everything you are looking and dont bother you while you shop
I was helped by a guy named Bryan. He was SO thorough! Extremely helpful!! Great shopping experience. I shall return!
Great staff. Very friendly. Pleasant experience. I wish i had gotten her name but i was helped by the nicest young thin black lady. If her managers reads this please give her praise.
Very friendly and helpful staff.
My granddaughter loves to go in there
Great place for decorations
They didnt have anything I needed
Great selection on party supplies and candy. Nice people and average prices on most items.
Love this place they have everything
Love the website, like looking before I travel an hour to the store to know if they have what Im looking for
Great selection great prices
Awesome selection and nice customer service
Very busy. Was Halloween day. Everyone in the world was in there. Shelves were empty.Obviously the place to get your Halloween costumes.
Pretty good selection of almost all themes for a birthday party, Halloween, etc.
ITS A GREAT PLACE!!😁
Found everything I need
Staff is always friendly and helpful
Had a lot of things to chose from. A little pricey, but ok. My family and I went in for decorations and spent $40 Im a few things. One of those items was 800 sq ft of spider web. When we get home, we realize it wasnt in the bag with our other Items. Upon getting home, we realize we are missing the web. I called them back, and it just so happened our cashier answered the phone. She put me on hold a couple of times, only to tell me that she remembers putting it in our bag, and I would have to come back with our receipt to prove that we bought the item, and that was all she could do. She did not bother to look of it was still at her register.
Love this store!!!
Well stocked friendly and helpful. Good parking.
They have everything and I always know where to go when I am looking for party supplies. Wished they had more Jurassic World supplies, but we managed. Always clean, always nice, always a great place to go to find what you need for parties. (Most of the time :) )
Out of stock
Finance loves this place
The customer service was good she showed all the selections they had to meet my party needs👍
This place has everything you need for a party good pricing to.
The manager here is top notch, helped us a great deal the last time we were in looking for ideas for Comic-Con. Also the cashier was very friendly and helpful at checkout.
Loved this store..they have anything in any color you could ever need for a party
No selection and pretty boring
Awesome place. Clean, spacious and orderly. Great selection
Love the place. This place never disappoints.
Anything you might need CHEAP
This place is amazing ..and the prices are ok..you can get some stuff a little cheap other places but you wont ger the choice.
U will love this store
Great shopping experience with friendly staff and good customer service.
Great place but a bit expensive compared the the Dollar Tree that was right next door.
Great place to plain and get what you need for all kinds of events.
Very helpful personal
Great place to go party shopping or to get season decorations
Great place to go for any party supplies. Really reasonable prices as well.
Have some great sale items starting at 50 cents.
This store has everything!! Plenty of holiday pape
A bit overpriced but have good deals at times.
Im glad I didnt spend my money there.the employees are very distasteful and racists.
The best for finding stuff for any celebration
Went to pick up balloons ordered and paid for via telephone 4 days prior. They had no record of transaction. Ended up showing up late for birthday surprise due to this store.
Wished they kept more costume accesories
Cashier there was very nice.
Love this store.everything u need for a party!
Decent selection but seem to be understaffed thats led multiple times to extended waits and/or just leaving due to lack of service
Better go next door to Dollar tree first, much cheaper
Good holiday selections. A little pricey on some things.
I have never really found anything in this store that I have bought.
Great selection, great reps, and quick service. We tried many outfits and the reps were respective of our judgement on outfits ;)
They always have more than you need for costumes and parties.
Neat stuff but a little pricey
Selection is pretty good, and the staff is reasonably helpful. Prices can be very high though.
Awesome
The staff was awesome and very helpful
Good place fast serves
Fast customer service
First & Only time experience was difficult when it came to figuring how to order a costume. Plus they were training a new person so they couldnt even assist if I needed them to.
High prices not enough sizes and not a lot of variety but all in all its ok
Great selection.
Its alright, never anyone at the register, always in the back stocking. Take forever to ring ya up
I asked for help over and over and no one knew where anything was I was told they didnt carry it but after walking down every aisle I found it myself then stood into a very long line to check out I wont go back wasnt worth it.
Great customer service...
Great place for specific items.
Lotsa stuff. Kinda pricey!
Is ok but cashier no to friendly
The people are very friendly and helpful