These were the nicest people in the world when I went here. Five stars is not enough to describe how awesome they are! I want to give them 10 stars! I went there about 9:30 p.m. tonight. I accidentally bought the wrong bulb and the guy was so helpful and checked my bulb to see what type it was. They were so nice for letting me exchange the wrong bulb I got. Im not sure if AutoZone pays attention to these reviews but please check who was working and give them raises! That is now my favorite AutoZone on planet Earth. Im going to recommend this store to everyone I know!

They were very helpful. They were able to help me find what I was looking for without any hesitation. I have gone to other AutoZone stores and this is the only store I will shop at because of the great experience I have had there

I just want to commend one of your workers, Joey Bartoli, he was soo kind and helpful . I was having a less than favorable day and he was like a breath of fresh air. He helped me with what I needed and I cant thank him enough for making my day ! -Great customer service, kind, went above and beyond, truly ..

Amanda was amazing had an issue with my car battery and she switched it out. I told her the issues I was having and she went above and beyond. She is an excellent manager and has a great staff.

I always hate going in shopping for automotive parts since I am a female. But anytime I go to this location I deal with Mike. He always go out his way to assist me. I was stuck in the dental place a down the road and my car wouldn’t start. I then called over to the AutoZone. Mike said he was just leaving for the day. So he came by and tried to jump start my car. The car still wouldn’t start. I had to replace the battery. He carried over to the car and installed my battery that solved my issue. Me and my daughter were so thankful. I am so happy I come to this AutoZone and always receive great service from him. Thank you Mike for your help

I visited this Auto Zone recently and it is by far one of the best autozones Ive been too. They have good staff and the staff are willing to help you. They came to my car and assisted with an issue I was having while still maintaining 6 feet. I really enjoy coming to this autozone on Weber Road. Dan is such a helpful staff member. Mike is helpful as well.

The staff was very knowledgeable and helpful. Mike, an AutoZone employee at this location, was extremely helpful. He tested my battery for free determined it needed to be replaced. Mike installed the new battery quickly even though it was brutally cold and snowing heavily.

Mike Dieter saved me big time. My battery died on my mini van and Mike was able to put it in these freezing temps. He had a smile on his face and great customer service thank you autoZone

Went there frustrated on a Saturday about my battery and the young man Ken made it easier. He helped me pick the right one and installed. Good kid!!!!

Very poor customer service, each time I visit this location I never have good experience.I always have go out of my way an go a little further the to get a great experience with friendly management and team experience.Bolingbrook location is the place to go.A very up beat team with an always a great experience. No problem with helping when need.Avoid this location !!!!!

Amanda was very helpful help me everything also my warranty got my battery for free!!

Mike qas helping me install mt battwery in theaw cold temps he went out of his way he stayed past his time to help me get home thank for the help autozoje. I willl be a lifetime customer

Zach one of the employees did an outstanding job helping me get what I need for my vehicle. He also went as far as installing my headlight bulb and with no worries.

Hard working staff at this store. On my visit today, I witnessed Ana going out of her way to help a customer with finding the right part. It turned out to be a running light bulb, but the man that came in for it didnt speak English well and didnt know what to ask for. Great detective work and courteous service where others might have gotten frustrated or given up on the customer. Well done!Oh, and she helped me get the right battery for my car today! Great work, Ana!

Husband has a business set up for parts there. Very helpful

3 guys couldnt put my wipers on. Ugh

Friendly employee. Person at the counter didnt have much automotive experience, so wasnt super helpful. But thats not common for AutoZone.

On the cheaper parts you get what you pay for there refurbished. If its all you can afford then do what you gotta do. Everything else in the store is pretty well stocked. More of a selection than walmart especially car care products.

Outstanding customer service Zach helped me out about my starter will be happy to do business with them again!

I bought the gold battery. I didnt work several times and had to jump start my vehicle for this new battery. My mechanic said it was the battery. Id bought a new battery from my mechanic and brought back the gold battery. They said it had 100% charge. But it was almost dead when I jump start it. They wont refund me. When I Googled up that battery, I found that sometimes a coil in the battery fails that causes that problem. When it drains energy, that coil fails. Id told them that and they said it was still charged and they couldnt refund me. So I have that gold battery in my garage. After I put the mechanics battery, I never had an issue with my vehicle dying. My mechanic told me that their batteries are the basic knock offs and they slap their label on it. Well... it looks that way to me now. They lost a customer. I rather go to Walmart now for my auto needs.

Knowledgeable staff, good prices, quick service

Awesome.

Friendly Staff, Clean Store

Mike is the best...oh and also Ken. They helped me with my brake lights.👍👍👍👍

Very helpful and friendly. Suggested a couple things needed to do a better job. Thanks

Can’t even give one star. Don’t bother wasting your time shopping here. The manager Ana Hernandez is a terrible manager. Refused to give me money back on a non-functioning key fob. Saying it was MY CAR. Not the key fob. But when a button “on the key fob” is getting stuck. I don’t think MY car is the issue. Anyways that was the reason for the refund refusal. So she completely lost her cool and in a frenzy gave my money back reluctantly and refused to sell me another one. It’s ok because amazon has them 2 for $10. Auto zone should look into her behavior because she obviously can’t do her job. Auto zone is all about the customer. Apparently she’s all about being right.

Great experience can truly say that I have never had a bad experience will gladly go bad

Long wait

Very helpfully counter people and good prices.

Great store .. mike D. Is one heck of a guy to do business with very help on parts.....

Mike dieter 🎸s.... Luck o thee Irish

Well I went in for caliper pin bushing kit..Got the whole kit with brackets instead for a better price...

Went to this auto zone today and the lady told a price for a object to rent that was completely wrong.Then go there and she gives me the worst attitude like she hates her job and obviously knows nothing about it and shes a manager . So I bought a part and came back 1 hr later to return it and ms attitude still there I go get my item and stand patiently in line at the register. A customer comes in the lady sees me. Then another and another and another. Finally the lady asks that was all I had. I answered yes and she told me the line is over here!!!!! After I stood there for 10 min!!! Def will b going to take the ride across town to oReilly they are alot more polite and the employees actually have answers!

The help was great I would recommend this AutoZone store anytime.

Great service

The manager there seemed to have never used a computer before, the process was so slow. Then I ended up leaving with a part that did not fit my truck. That wasn’t the workers fault, just a bad computer system.

Helpful employees always willing to help you find what you need. They go above and beyond to provide excellent customer service.

The customer service of this place is horrible. I went to go get a new battery under the warranty due to it shorting out my alternator and having to get my alternator replaced. Was no one there to immediately test my battery and I had to wait for someone to come. Learn to staff your place appropriately with the people that can do a job. The lady there was very rude. I just bought the battery in April .... never coming here again.

Very clean and organized. Rental tool were available on hand. Customer service was very quick.

Have not been here for awhilePart I needed was not in stock although it is a common one.They told me it could be ordered or purchased at another store locationthat was not really close by.A competitor just down the road had my part in stockMy advice is to call ahead if you need parts right away.

Went there to have my check engine light read, they did it for free no problem and printed out all my codes along with possible solutions very helpful..

Ana is the best shop assistant in the store !Great service!

The manager is awesome helped out even though he was busy

They have a huge selection of auto parts at a reasonable price.

Helpful staff, got a quick engine code readout and a print out of it and the parts needed to fix it.

Friendly and helpful. They will perform some complimentary tests on your car computer and battery. Usually they have the parts I need in stock.

The employees are helpful and knowledgeable. Prices are a little higher than the big box but they do have good online and in-store discounts.

This is the worst Autozone Ive ever been to. Zero customer service skills and all-around horrid treatment of customers. Go down the street to OReilly for much better service -- you wont be disappointed. Autozone in general sells cheap tools and parts that are not known for their quality and the employees here will not honor their return policy.

Good for your average car and even some older ones

The customer service here is awesome! The black guy name zollie is a true asset to autozone. I have never experienced bad service or any employee with a bad attitude.One must realize that this is a part store not Macys!

The staff is very helpful and knowledgeable. The store is very clean and they had all the items I was looking for and a few extras I found on sale.

Very helpful, replaced my wiper blades in the rain for me.

Great personal service and quality products!

Good place to get your auto needs.

Helpful and friendly staff, clean facility with a good selection of the most popular parts. Hard to get in and out of their parking lot since it doesnt have direct access to Weber Road. You have to enter north or south of the facility.

Grear staff good selection of parts.

Got exactly what I needed. Service was fast and helpful.

On par for AutoZone. Could have more staff on hand, service can be pretty slow

I had the same issue with Ana as the other reviewer she was very rude not welcoming I paid $200 deposit for a tool rental and refused to refund the money saying she doesnt have enough cash, but gave me no options, all she said I cant give your money back .The day before kept giving me the wrong parts for my vehicle 4 times, I wasted half a tank of gas and a whole day going back and fourth, one trip to orallys and got the right part.Terrible customer service. Unprofessional social behavior.

Good employees

Great staff whom are always willing to help!

Great car parts and service ioo.

Great customer service, excellent experience today.

Called in for a part for my car and was put on hold. I waited 10 minutes before someone else answered and asked what I wanted (not sure what happened to the first person). The part itself costed more than the part with extra assembly! When I asked why this was the lady said she had no idea and put absolutely no effort to figure it out. The whole conversation felt rushed and the lady seemed generally uninterested with my request. I will be sure to avoid this unprofessional location in the future!

People there are so kind helpful and know how to service customers

Friendly staff always willing to help out

Place is ok. Some parts priced kind of high!!

Got what I needed

All peope are very good BUT the black guy there has a BAD atittud he does not want to help no body he has bed customer service skills

Whenever I go there sales personal acts like Im an inconvenience if I need a part looked up. Only reason I evet go is if its my last resort. Keep an eye on your receipt as they ring purchases up wrong... wish I could negative star them..

Its an auto zone! So therefore they have car parts and accessories

Sales representatives totally ignored me! I requested help and still helped 3 others before me!

Ana at the front desk was very rude and calling people a fool for a refund issue. Terrible customer service. Unprofessional social behavior.

Great Customer service.

Great job on warranty

Quick friendly location

They wouldnt refund my new brake pads

Employees are very helpful

The guy I talked to today new his stuff. I would go there and get my parts there anytime.

Its an autozone. They have parts.

Good customer service

Its take forever to get my parts

Very helpful staff

Always helpful!

Avoid this place! Worst customer service!

Didnt have what I needed

Clean store indifferent employees

Helpful people

They always got what I need!

.

All Good!!!!

Very helpful

Great staff

Good service

My manz!

Just like any others.

Very rude service 😝

Expensive

Friendly!

Good because they help you if you have questions.