user
Walmart Supercenter
420 Weber Rd, Romeoville, IL 60446, United States
Appearance
Walmart Supercenter
Comments
Mi
Review №1

Poorly stocked shelves. Never enough check out lines open and I MEAN NEVER! It used to be such a nice clean store. Not sure what happened because it is no longer a 24 hour store. There is no reason it should look so shabby. I understand shipping issues due to covid but the store can and should look presentable.

Jo
Review №2

Very low staff. Some days it takes an hour to get through check out. A lot of cashiers dont care how to pack bags with items. Most produce is pretty much reached there shelf limit. Many times we have to go outside to find our own carts. Thats been getting some what better. Shelves are empty. Bathrooms are not clean. Etc

Bo
Review №3

Heard this Walmart was bad but was near the area so decided to do some quick shopping. Not quick at all. Worst Walmart Ive ever seen..and theyre usually ghetto to begin with. Lines were long like Black Friday... even the self checkout. Shelves were empty like early Covid19 days. Had to leave cart cuz we had to eat dinner or be in line for an hour.

Ky
Review №4

The Walmart was dirty, the workers didn’t know where anything was, and the lines for checkout were terrible. It would be really helpful if the app actually matched where items were stocked on the shelf since that was the only “help” I was offered.

Di
Review №5

Hire more help, I waited 45 min in the check out lane! Self check was just as full. Three items I went for were off the shelves. Come on people straighten up, get some management! I wont go back!!

Da
Review №6

Pretty militant about checking receipts at the door. And dude found it humorous when I told him hes not legally able to do that. Fun times 👍

ja
Review №7

Nice and clean. People who work there are great!!!

J
Review №8

Very pleasant and had everything my wife and I were looking for. Shopping day was unique and GREAT!

Kh
Review №9

Good variety and almost every day-to-day items available .

Rh
Review №10

They are slowly raising there prices at Walmart..I can find better deals at other stores..some stores are cleaner than others

Ma
Review №11

Asked an associate where an item was. Was told I was too quiet and asked to repeat. I repeated multiple times. Berated because he couldnt understand me. I have a bit of a southern accent but being aggressively told to repeat the word deodorant over and over until I finally motioned what I was trying to ask for. Extremely uncomfortable and rude. I understand that English may not have been his first language, but he was aggressively trying to get me to speak louder and louder and even mocked my pronunciation (Deodorant? What is that?! What product do you need?!) until I shouted the word and motioned under my armpits.

km
Review №12

Walmart Pharmacy in Romeoville IL deserves high level of recognition. All my family members (especially my elderly parents) are using them, so I am making frequent stops to order/pic-up prescriptions. Always and consistently receiving a top notch service, help and positive attitude towards resolving any issues related to doctors refill approvals. Everyone is great but Crystal receives my personal MVP award! Thank You team, keep it up!!!

La
Review №13

Dont like the substitution. And the delivery window is never convenient

Ja
Review №14

Worst Walmart I have ever been too. Always long checkout lines while employees r standing g around behind registers. Nothing but attitude wen I asked about it. Also no carts inside. This has happend to me multiple times at this location. I will go out of my way to shop elsewhere

Co
Review №15

Not bad here they have some good prices and some items they sell are larger then the average grocery store.

Sh
Review №16

They changed the tire and auto hours without posting the update on line. I sat in their lot for 2 hours waiting for them to open. Employee opened the door after I had to call and have the store page them twice. First line out of the associates mouth... If youre here for tires, were not doing tires today. I have spent thousands of dollars a year at Walmart. Today, you have lost a good and loyal customer... Keep it up and you will become a distant memory... Like KMart and Venture

do
Review №17

Im in Walmart in Romeoville, they are very low in stock grocery items, I grabbed the few things I needed get to the registers, they have customers lining down the isles to be rung out. This Walmart is so poorly managed to the point that they only have 2 registers open and the self checkouts are completely loaded with customers, youd think theyd open a few more registers to ease the flow, absolutely unbelievable!

Je
Review №18

Best walmart ive visited in a while. Nice, clean. Shelves were stocked. This is the walmart i will be going to the rest of the time i am here.

Gr
Review №19

I could find everything I needed there. Great place

Al
Review №20

Always happy to buy on this Walmart everyone help to the customers to found whatever they need.

An
Review №21

If you ask an employee where an item is, they just say they are out of it. Then when you go and investigate, the product is sitting fight there on the shelve. Teach your employees not to lie, it costs you millions of dollars.

Lo
Review №22

They need to hire more cashiers because the lines at this location are ridiculous! other than that I love Walmart. they have pretty much anything I need.

Mi
Review №23

Store is messy, rarely more than 2 cashiers no matter what time of day or day of the week.Management needs to be more readily available to monitor associates on the Salesfloor as the associates lack the ability to work neat and tidy. Not to mention, they lack any care of helping customers.

St
Review №24

No product on the shelf tonight??? So annoyingBest to shop at Plainfield Walmart or Plainfield Meijer.

To
Review №25

The Romeoville location never have enough cashiers and the self checkout area is entirely too small to handle the amount of customers coming through. Because of this, its impossible to make any trip here a fast one. Its always a ridiculously long wait to check out. Its a frustrating experience that makes you not want to return.

De
Review №26

This one is just about as good as the one in Joliet. Although there was one or two cashier lanes open. Or whatever you call them.

Vi
Review №27

There were no carts available so everyone were looking for them in the parking lot. At 2:30 pm there was selfcheck out open and maybe one other lane open. The long lines were reminiscent of Black Fridays. I asked a lady working there if they were going to open more lanes, she said there is no one. Well she could go and check some people out, management or stockers can come help. But their solution is let the customers stand in line due to their poor planning/scheduling. I ended up leaving my cart because I do not have an extra hour today to check out 6 items. I am going to go to Jewel tomorrow, they even have someone to bag my items, amazing! This will be my last time going to the Romeoville Walmart

An
Review №28

Needs to work on stocking their shelves better.

Sh
Review №29

I hate Wal-Mart! Always have to wait forever in line, prices not posted and had to go back to get one of my bags and got the run around. Ended up having to go to the back of the the store to get my items that they ssid would be at the register then to service desk back to register and finally had to get the stuff myself. UGH!

Li
Review №30

8 people in line to return items, one lady working....... 3 others behind counter, talking and looking at their phones. Walmart is a disgrace. They are rapidly going downhill and dont care. Soon if you shop there, you will have to check yourself out and bring your own bags. But I bet their prices wont go down.

Jo
Review №31

Great, everything stocked,plenty of options, trucker friendly and fed ex available inside

Ri
Review №32

Didnt have the exact item in store, which the website said was there. Was able to a substitute which made the trip worth it

GI
Review №33

They had infant formula on the shelf that was over a month past the expiration. Wild.

Ar
Review №34

This wal mart is always empty. I can never find what Im looking for. Always running out of stuff. Cashiers are very slow. They never have enough cashiers open..customer service is horrible. I feel bad for the old people working there, they are the nicest ones. I do not recommend this wal mart at all no matter what time it is its always full of,people.

Ra
Review №35

Third time this month you were empty on most shelves, you have door greeters when the line tonight was 70+ people. With only two cashiers you had a whole store full of stockers and not a single one helped the line, this is the 3 rd time I left a full cart right in the isle. 100$+ cart every time and I have to bring my own cart because they’re all messed up or missing. Why would you focus on stocking when you can’t ring anyone up. You should just close and open a store that pay its workers to come in

Sh
Review №36

This Walmart is located in a very nice area, but their lines are soooo long in this store its ridiculous!!! And their shelves are terrible too.

Ev
Review №37

Its always clean when I go here.

Ja
Review №38

It is great shop, the shop supply every kinds of food, meats, wine, Medicine, dressing, Electronics etc. Nice place for you but anything.

Jo
Review №39

Only needed a temp use Trac Phone. Top and second best models out of stock. Also considered buying a Galaxy S20+ but not in stock. Clerks are helpful.

Ge
Review №40

Clean environment nice staff. Very helpful

Bu
Review №41

Its Wal-Mart hate it or love. Ill be back lol

Jo
Review №42

About 6:00 p.m. at night out of stock of multiple items throughout the store 2 registers with cashiers open with at least 35 people standing in lines and at least 50 people standing in self checkout.

Rh
Review №43

The store opens at 6am yet there are no registers open. You have to use self checkout. Ok first off I shop once a week which means my cart is full. They do t have the space for a huge order. Second of you expect a person to check themselves out provide empty carts for them to put their bags as they fill them😠. Third where is my EMPLOYEE DISCOUNT?😡 If I’m expected to do their job I should get their discount!!!🤬

P
Review №44

If there was a zero stars thats what I would give. No carts available any time I go here because employees dont get them from lot. Found 3 male employees playing ball in the garden section instead. Store was a mess, Walmart corporate should shut it down. Ill shop somewhere else, I left.

Pa
Review №45

Walmart stores need to hire more workers and stop making the customers the cashiers🤔

An
Review №46

I did my own check out

Da
Review №47

The umbrellas need to be more organized but the staff is very helpful.

Ro
Review №48

Always nice to come bqck, clean aisles great customer service from all people here, stocked up shelves, very organized... bummer i have to drive 40minutes to come here.. come and visit them you will not regret it, I promise you

Ho
Review №49

Had some help from an employee. He was very helpful and very polite.

Bo
Review №50

Never going again, everytime only two registers open with long lines, nope left everything there went to Jewel.

Ry
Review №51

Clean walmart, nice staff .

Pe
Review №52

Great place to shop good customer service there

De
Review №53

Visited via a online purchase. The checkout was flawless and there were 3 workers present making sure things proceeded smoothly, all performing different tasks (efficient). We had a big item and they had it stored on a dolly for quick access to our vehicle. Could not be happier.

Jo
Review №54

Great experience helpful employees dont choose to ignore you when you stare at them for help.They dont even hesitate to ask if you need help with anything.The bathrooms are clean at least when I went to use them.The shelves nearly stocked and faced.Lots of selections for different things that other walmart stores dont offer truly like this location when Im nearby.

Ph
Review №55

Its a Walmart. Nothing special. It was fine.

Ph
Review №56

If I could give 0 stars I would. Asked an associate for help finding a product for a birthday present. They told me if its not there we dont have it. I asked if they could check in back or find someone else in the department that might know because online said there were three in stock. They said sure theyll be right back. I waited for 15-20 minutes I saw the same associate then go over by a couple of co workers and joke around and play on his phone. Meanwhile my wife found it on an end cap nearby. Horrrible customer service....

Li
Review №57

I love shopping at Walmart. They have a nice selection of foods, clothing, and more!

Ke
Review №58

Great experience. Went to auto to get my tires rotated and a valve stem replacement. In and out in less than an hour. I shopped around when I was waiting.

Se
Review №59

Try out the curbside pickup. Easy as can be. Feeling a little lazy having them bring out my groceries.

An
Review №60

THIS PLACE SUCKS! I would not request. The line at this place was so long it took an hour just to check out also the cash register broke when it was my turn to check out. Then out of all the things in the store they didnt have the one item that I wanted. And the one late there at the self checkout is so anoying I was getting a head ache it was horrible. But I dont really recommend unless its for a quick stop.

Tr
Review №61

No SOAP AT ALL IN THE LADIES BATHROOM!!!! SERIOUSLY THATS NOT OK AND UNCALLED FOR ... Now...OMW!! This is a cool place lol found almost everything I was looking for. Yall need peach crush tho. Got a cool set of sheets for our truck 😁 and a facemask ❣️

Li
Review №62

I love coming to this Walmart Supercenter, The people are very helpful and very nice the place is very clean! I was in a long line and the one girl told me to come in her lane and shell check me out, I think that was pretty nice of her because she was getting ready to go on brake.

Je
Review №63

Half the shelves are empty, 1 cashier and they were closing her down to just have self check out.

Mi
Review №64

Honestly I love that Walmart but they need to do a little better job stocking things other than that they probably have everything you need

ji
Review №65

Terrible experience at Walmart you have to deal with it because convenience but the way it operates is horrible

Re
Review №66

Well its Walmart. I like using their online pickup, but they do not offer any sales online which is unfair.Theyre meat prices are really quite high compared to other local stores like food 4 less or even jewels. They never seen to have enough customer service reps at the service counter and the line is usually long no matter what time of year.

An
Review №67

I personally dont care for the store myself, dont also dig the entire front checkout area replaced. Happy that they are selling mattresses in the rta department regardless.

No
Review №68

Brought my prescription to me when it didnt fit in chute. Grateful I didnt have to go in.Thanks

Dw
Review №69

Every single time I go to this Walmart the lines are ridiculous! I never do too much shopping because you will spend just as much time standing in a cashiered line. Keep it simple and use the self checkout.

Ci
Review №70

Its Walmart what else can you say

M0
Review №71

Best store,you can find anything you want

Ru
Review №72

Cant give then my buisness anymore. Lines are always way to long. Only 2 cashiers open with lines into the clothing sections. Needs new management. Grocery shelves were better stocked this time.

Sh
Review №73

Love the grocery pickup.The staff are awesome.

Ma
Review №74

3 cashiers open 25 minutes in line to get checked out.

ty
Review №75

The shelves were empty, just like every time I go to this location. I dont know why I bother.

da
Review №76

Really busy location best to go early in the morning if its a quick shopping trip

Le
Review №77

Theres alot of items out of stock!So far as things to wear very out dated.On the positive side service was fast and friendly!

Li
Review №78

Too many products had empty shelves. Some may do to covid but I think its just that they need to order more of things, this town is growing and they need to realize that. They also need better carts!!! I hurt my back trying to struggle with a cart.

Am
Review №79

Wasnt stocked very well today, but clean. Check out girl very nice, and knew how to bag groceries.

Do
Review №80

The bathroom was very dirty and the lines were too long.

Ta
Review №81

I always find what I want and it cheap

Ed
Review №82

Theres one 5 minutes away from home but I rather run the extra mile for better service 👍👍👍

Ev
Review №83

Poor customer service tell you one thing and do another. Unpleasant experience. Every one is not a theif, stop judging someone by the way they are dress and the contents of their skin.

Mi
Review №84

Good place to shop and get prescriptions,

te
Review №85

UPDATE 4/22/21 arrived at 8:20am! I just spent Almost 2 hours in the garden section waiting for help to remove item from top shelf. The first 15mins this young gentleman was helpful. He went to get a worker whom was licensed to remove items from top shelf. 1hour went by no one came so I went looking for a manager no manager was on the floor up by the registers. I went back to garden section and this worker name kenzie was very helpful but she didnt work that department. Its now 1hr and 20 mins and they guy shows up and the look on his face after helping another customer whom looked unsatisfied because he didnt get his item off the top shelf. So the older worker asked me what item I wanted I showed him and he like is this really what you want do you know if this the item. I told him I thought it was your job to pull item to make sure its the right color needed. I said sir I cannot see the color but the description on box is correct. He said okay the machine I need is not here I have to go to the back. I waited 20mins and he never showed back up so I left. This is ridiculous the store is not organized at all shelves not stocked but yet items are there still in boxes. Plants still in boxes lots of boxes. I took so many photos of this store I wish I knew how to post to my comment.

Dr
Review №86

Found items without hitch or disappointment.

Cl
Review №87

I like big walmarts

De
Review №88

Dirty not stocked and not enough lanes open with cashiers. I wont use self check out and pay you full price. A big discount would get me to use them. But if you raise prices because of a discount I will not shop there anymore.

Br
Review №89

Out of alot of stuff

Al
Review №90

Store has gone downhill fast.They break the law everyday and night by blocking the fire extinguisher in customer service. Stores across the country have been fined for this type of violation. Went there before 10:00 pm and was in line to buy 1 item and was told to go to customer service. I waited in line for 20 minutes, while they were up there with another employee who was returning something but they were looking at something on a phone and she walked away to clock out for the night. The lines are too long to only have 1 register open. Self checkout was so backed up that people that were in line when I was in line were still in line when I left. The 2 pictures are from 2 different days.

Da
Review №91

I have physical limitations. Here lately, it seems as if most Walmart stores either have broken or un-charged electrical carts. Other than that, The store is clean, well-stocked, and consistent.

Br
Review №92

Great food and terrific service

De
Review №93

Very nice employees.

Ga
Review №94

Dump... no help store is a hot mess, hate going in there. All managers should be held accountable for the way it looks....

ch
Review №95

Empty shelves, bathrooms out of order, ride employees, and the longest lines Ive ever seen in a Walmart

Br
Review №96

Went Christmas shopping. Had a good time. Found what I needed and the Associates at this store were very helpful and the checkout lanes were open.

Be
Review №97

Store employees are friendly and helpful on the grocery side, on the home side not so much and hard to find one.

Ly
Review №98

Cameron in the electronics department is a superstar. He knows his products and is more than willing to help. Weve purchased a few phones from him and he has resolved several issues with the phones over the past few years. He obviously keeps up with outstanding issues and is a really nice guy.

Tr
Review №99

Service as usual was horrible. Walmarts moto must be, As Bad As It Gets.

Ca
Review №100

Ill just say, I like this location way better than the one 2 mi away from me! This one still isnt far because its only four miles away but Ill come to this store over that other store any day! Every retailer has its issues but this location is much cleaner and the associates and customers are a little more nicer. So glad God blessed my son and I to move closer! My fellow sister in Christ drove us there. My Dunkin Donuts caramel mocha iced coffee was on point and this new thing they have called cheese bacon? Its more of a maple flavor but it was delicious. The young lady at the Service Desk was patient with me, even if on the inside she felt that I might have been getting on her nerves at that moment because of the business I was handling. It was busy during the early hours of the day but they have more merch on their shelves in most areas. Not one aisle was empty hardly. Son fell asleep the whole time during our visit checkout but was waking up when we were checking out and leaving😂. His pictures are from January but we just went Friday on February 5, 2021. I dont own the copyrights to the images in the background!

Information
100 Photos
100 Comments
3.8 Rating
  • Address:420 Weber Rd, Romeoville, IL 60446, United States
  • Site:https://walmart.com/store/4531-romeoville-il
  • Phone:+1 815-439-1666
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations