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Jewel-Osco
20 S Weber Rd, Romeoville, IL 60446, United States
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Jewel-Osco
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Ky
Review №1

Ive been to some pretty poor Jewels, but this one is actually very good. Large produce section, deli, and international aisles. More options than I have seen in most other grocery stores and not to mention that there is basically a liquor store in the middle of the store. A large selection of everything from craft and imported beer, to wines from across the globe, to all the common liquor labels you would expect to see at a package store. Definitely a one-stop-shop!

Jo
Review №2

Cheapest pharmacy prices hands down. Forget about Walgreens or CVS, if you want to save some money on your prescription medications Jewel is where youll want to go. Never shopped here for food, but theyre pharmacy is top notch. That includes customer service. Always a pleasure coming through.

Ph
Review №3

Disappointed with the stock and those putting the stock out. It never fails that when I shop at this Jewel I leave without one or two items that are out of stock. Asking an employee for assistance who is stocking items in the same area usually elicits a shrug shoulder and a no. I would think that with Jewel being the only real grocery store in Romeoville that they would make sure that they order enough inventory to support the community.

Br
Review №4

Well stocked and well organized during the day. Late nights, and Sundays everything seems to be disregarded. I think the management needs the focus on the off hours for improving their situation

Dr
Review №5

A lovely, well stocked store. Helpful employees, too.

Do
Review №6

Shelves are never stocked. They have been having problems with their freezers for a while. Frozen breakfast and ice cream freezers have hardly any stock. Dont waste your time. Just go to Meijers or Marianos.

Gr
Review №7

I love this place!! It has all the groceries I need for the week

Li
Review №8

Came here on a Friday night at 7 o’clock and there was only one lane open. There were people All the way down the aisle. I went to the self check outs and that line was down the aisle by that. Then the checkout register kept telling me to bag my item —3 times when it was already bagged. By the time I got to my car, my frozen pizza was thawed out completely. At least it was what I was having for supper. So frustrating. I expect the lack of consideration for customers from Walmart, not from Jewel. I guess I will be shopping Meijer now.

Ja
Review №9

Always clean and generally well stocked. Great deli and produce. The meat at Jewel isnt very good, I recommend Meijer for over the top meat quality. This jewel store is clean and friendly.

La
Review №10

I was working late at night and really had to go to the bathroom with no other nearby options. Ty let me use the store bathroom and I’m so grateful! Stellar customer service!!

Re
Review №11

Great place but a little pricier than Walmart...super clean 👍👍

Ju
Review №12

I order a cake there the young man was very helpful.

Ra
Review №13

Weekly groceries shopping at this nearby Jewel is not so bad, especially being the one who pushes the cart. My girlfriend prefers this store over bigger supermarkets when it comes to healthy food. The prices might be different then those in supermarkets, but the freshness of fruits and meat is well worth it.

Ca
Review №14

Clean, neat, fresh fruit was sweet and delicious. I did go through fast isle/register.

Da
Review №15

Every time I go there the shelves are more bare. Whats happening? Not enough staff or unable to get stock

Ma
Review №16

I got to use the motorized cart. Hard to turn in small spaces but good way for me to go shopping. The Jewel in Romeoville is great. Nice and big.

Li
Review №17

This Jewels is located in a nice location. They usually have everything I want, but this past time the shelves, and freezers were not stocked.

Am
Review №18

The last few times I have gone, every single piece of fruit or vegetables had mold on them. In store, there was mold. The pieces I took home after a day had mold. Extremely disappointed as I used to love this location.

Le
Review №19

Clean store friendly staff and fast service at check out! I Loved it.

Jo
Review №20

Jewel is my favorite food store always friendly and helpful,

Sa
Review №21

Always good on stocking items and store is clean. Staff is friendly and helpful. Jewel prices are outrageous though! When they have a sale, they mark items for more money and then the sale price is usually the normal price.

mo
Review №22

Really organized 👌 I didnt know they sell Claires 😍

Da
Review №23

Competitive prices. Friendly and knowledgeable staff.

Mi
Review №24

Liked it, they had everything on my list, clean, CDC followed and shelves were full not like some other stores.

yo
Review №25

Very nice an clean they have just about everything you could want, only problem was some meat looked old an brown.

Fi
Review №26

Shelf were empty food was expired. under staffed no bags worst location Ive ever seen I have more pictures but Google allows 6

Ja
Review №27

They didn’t have any chicken in the deli. after waiting for 30 minutes for my turn I was told they were out of chicken. No sign, no announcement after everyone is waiting around the chicken case. When I tried to order on my turn the man shrugged. His shoulders laughed rolled his eyes and continued to giggle and say we have no more chicken.

Jo
Review №28

Personally I choose to do my grocery shopping at jewel instead of Walmart because jewel accepts contactless payment s using Google/apple/samsung pay. It makes paying so effortless and quick.

An
Review №29

Paid $15for 3 organic raspberry packs only to find out at home that all of them are rotten(see pictures).The same goes for half of the blueberry. There wasnt one time when berries were good, not spoiled or wet. Also kefir, sometimes yogurt and oh bread!!

Ra
Review №30

Went grocery shopping had great deals

Ge
Review №31

Highest prices around! Cant believe people shop at Jewel when WalMart and Aldis are sooo much cheaper on EVERYTHING!

Ja
Review №32

BEAT EMPLOYEES EVER !! RON..MARYANNE..TONI ..DENICE...CLARE..PRINCE ARE THE BEST!!

Pa
Review №33

Going down hill. The self checkouts always have problems. Had to have the helper come over 4 times when I was there yesterday. Not a fan

Da
Review №34

It sucked 2 out of 7 items I wanted out of stock

Jo
Review №35

They were not busy at all got in grabbed some coke a cola andGot out there was no whating at all.

ro
Review №36

Ok prices . Decent selection .

Th
Review №37

Always stocking new supplies. Bad thing is hard to negotiate the aisles when this happens. Still, good selection and super nice employees, if you are nice to them!

ra
Review №38

Greate.. I get my covid 19 vaccine....

CL
Review №39

The best experience I ever had at grocery puck up service. Nearly everything was available. Only one item was low. Their representative was so kind that she called and asked if I wanted them. I did!! Romeoville Jewel/Osco is the best!

Kr
Review №40

Horrible service from teenage cashier with attitude Mallie was her name I believe. Usually I do have great experiences here however.

Fr
Review №41

There are two one gets 5 stars the other gets 1 star because there bathroom is disgustingly filthy.

Ma
Review №42

Ordering online and driving up for grocery pickup has been wonderful. Much better experience than two other grocery store chains in our area.

Mi
Review №43

Always a good experience

Ce
Review №44

Really nice people 👍

Je
Review №45

Theres an older lady behind the service counter on Monday morning that is Crabby as hell... She doesnt belong in customer service. Any simple task is an eye roll.

St
Review №46

Why dont you do everyone a great service and close this store. Went in to get items from the deli 5 people waiting no employee to help them. Went to get some of the 8 for 88 none of the items were available. Close it or blow it up as well as it is run you would do everyone a service.

La
Review №47

The cashier was less than pleasant. I spoke to the young lady and her reply was how many waters do you have in an unpleasant tone of voice.

Al
Review №48

One of three options near me for groceries. Usually have everything I need.

Mi
Review №49

Jewel team is helpful, friendly and courteous. The store is very clean and prices are fairly decent. Nice fresh produce.

SU
Review №50

Jewels employees are AWESOME 🙂They will walk you the product your looking for, Luv that 😍Thanks Jewels XOXO

Je
Review №51

Very clean....I wish the ones in Chicago where I live were just as clean

je
Review №52

Such a bad customer service, employees dont know where is the stuff we are looking for.customer service lady misdirect people on phone regarding availability of products. But in store products not avaliable.i wish I can give them no star.they dont help to find stuff.there employees need to learn customer service skills.

Bi
Review №53

Jewel is a great place to shop many good deals there they provide scooters for senior shoppers

Cu
Review №54

Theyve been doing a fantastic job during the pandemic.

Ty
Review №55

Its jewel

Ka
Review №56

I mean its not expensive but its okay I feel like it and thats why Im giving you a 4

Di
Review №57

Very little workers in the Deli and food section. Long wait.

Ch
Review №58

This my jewel. I like the convenience. The sales are good. They are in stock. What I don’t care for is their cashiers and managers ignoring their customers and having their own conversations like you don’t exist. And it seems only one person works there at a time that is 21 to scan alcohol. And their bathrooms are gross.

JU
Review №59

Produce always has no price showing on items out. Example: bags of nuts,coconut,trailmix all in different sizes on a table display with no sign showing cost. My cashier in 15items was nice, but very slow. Maybe she was new. 1 person left to go to another lane. I wasnt in a rush, it was ok. Produce hardly had a living body present to ask questions to. Maybe I always come when theyre on break.

Im
Review №60

Decent selection of items but not much concern for helping customers to find items. Even after showing a picture and clarifying that I didn’t find what I was looking for, I was told to go look at the back of an isle when the product simply was not there. Other stores usually find items for you or admit they don’t have it.

Ve
Review №61

Never an issue, great service

Za
Review №62

It’s a jewel..... it’s what you’d expect

Pe
Review №63

Very nice customer service here

Yo
Review №64

I like this store, when I am in the area this is my go to store. It is a very nice store, its very spacious.

Ch
Review №65

Great prices and fresh produce. Even freshly made items that you can pick up daily.

Do
Review №66

Seems like they never have anything in order. From cashiers, groceries, water, prescriptions.

la
Review №67

Every jewel in bolingbrook cresthill and even meijer is and has been better stocked than this one b4 and even during the pandemic.its sad

Ma
Review №68

Clean. But high priced

Ro
Review №69

Its all family at our neighborhood Jewel.

Di
Review №70

Pricey but usually have what I want, good sales though

Ju
Review №71

Not that bad, just customer service can be a hassle with their older employees

Xy
Review №72

The store and the options are great, fresh food, clean atmosphere. Only complaint is the staff at the self checkout help is on the way it never came, i rerung all my groceries on a 2nd Point of sale, and left before anyone noticed the help flashing light.

Ra
Review №73

Staff members are helpful. I always shop in here.

Lo
Review №74

A great place to go to for freash food. Sometimes i hit a bad day where there is nothing left/good food in the produce but 9 times out of 10 its great

16
Review №75

I loved it

Mi
Review №76

From the sweets, to the assortment of delicious foods, Jewel covers it all.

An
Review №77

Stocked up on meats! Great prices

Ma
Review №78

Friendly staff. Prices are still high but when they have a sale is a good one

Ca
Review №79

Good products.

Mi
Review №80

I was not at this store lately!

Do
Review №81

Good chicken!! A bit pricey except there are decent sales occasionally.

Ba
Review №82

Very good items in stock.No lines at checkout.

Ju
Review №83

Great store

Az
Review №84

Good products

sh
Review №85

Okay I guess

Pa
Review №86

They had desired produce which was not seen at another Jewel. Friendly cashier. The walk-in clinic for my medical program was extremely convenient.

Jo
Review №87

This jewel is the dirtiest store Ive ever seen. Too too many bugs in the produce section. Yuck

Ni
Review №88

Great store. Great customer service. Good people

Ri
Review №89

Good customer service and good quality items to choose from

Dr
Review №90

Definitely the better Jewel in town, unlike the Larkin one they actually restock the produce. Plus its roomier and I believe had more overall inventory. And now this one has self checkout, Im sold.

Ju
Review №91

Deli dept had only one person working on a busy Friday. Bakery was out of cherry turnovers. Minor issue but a wasted trip.

Ma
Review №92

Seems like they are low on stock on quite a few essential items

Au
Review №93

Waited in line for 20 minutes. Makes it worse, i received text saying my perception was ready. This was not the first time this happened

Ho
Review №94

Everything was fine

Ka
Review №95

Great customer service!!

JB
Review №96

Place is always clean but some of their items are overpriced.

Am
Review №97

The store is clean and a great place to buy groceries.

Ch
Review №98

Good local grocery store chain. Has a very good bakery, meat counter, and good produce. Has as pharmacy too.

co
Review №99

Manager was rude and disrespectful

Ti
Review №100

Clean store . Found what I needed

Information
100 Photos
100 Comments
4.1 Rating
  • Address:20 S Weber Rd, Romeoville, IL 60446, United States
  • Site:https://local.jewelosco.com/il/romeoville/20-s-weber-rd.html
  • Phone:+1 815-293-0665
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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