Good Monterey Park neighborhood market. Close too.
Horrible customer service, few registers are open but i picked the wrong one who gave me attitudes today. She asked me twice in Spanish, I dont even know what she was asking. Then she asked do I want a bag. I told her YA while unloading my basket. Paid for my purchase, then waiting for a bag. She angrily said YOU SAID NO!. I told her I said YA, and maybe just one bag is enough. How did she heard NO instead YA. Is YA means No in Spanish? Im sorry during this pandemic we gotta cover up, even with a plastic shield wall between us, so be patient to listen whether loud talk in ur own language.Chance go again 2/10, 1 is the lowest. Some prices are good, but some are overpriced. See my receipt, 15¢ for a bag, everywhere else 10¢ or even free.
Big saving is something you wont be doing here. Many items are overpriced. For example: Donald Duck orange juice is 2 cartons for $5 at Food 4Less and theyre $5 for one here. Some items are actually a bargain and others are not at about a 50/50. I give the selection of products a 4/5 stars. Not a bad place to shop but make sure you are aware of prices.
I haaaaaaaate this market it is the worst. It is very difficult looking for parking and its called BIG SAVER but that is far from the truth it is a store that it was overpriced especially for brand name items like Kraft cheese or a packed of Farmer John lunch meat is at $8.99! It is ridiculous the only reason I come to this store is if Im running short on time and have to grab a handful of times thats it. Also, when you come here for poultry or meat in the meat section make sure your paying attention to how the employees handle your meat and chicken because some dont change gloves or will be using the same gloves they were cleaning to grab the meat. Just be aware when you come here.
In an area where there is mostly asian markets i am glad i was able to find a Hispanic market. Good selection of Hispanic groceries
Good market but the market and parking is sometimes crowded and packed there. Also there are sometimes homeless people around there too as well. Like this one crazy gray guy (with/without mask) always kept loitering outside the market and plaza there everyday (mostly shows up around in the evenings there), as well as wandering around in the parking lot, plaza, and market there. And this one guy with a hoodie always camps next to the market with his stuff there. Security guard never really did anything to them at all. This market and plaza need to hire a better security guard who can enforce and do their job right.
Love the customer service there. They are really helpful
What I saw is products and other grocery staples at prices close to liquestore level
They sell thrifty ice 🍨 cream by the quart.
Its à great place í go and meet people who buys my jet burners wok rangé if 8ntrested letbme know
Great store for cheap goods and groceries and close to Chinese residential area.
Love the spanish products
I used live at that area, haven’t been there after the remodeling, place looks clean and bright but customer service at the money order counter was horrible, not only she gave me attitude but she was mumbling about us making her busy, she didn’t hear the numbers correctly she mumbled again, obviously she has something against Asians
Poor quality fruits n vegetables and their meats are rarely fresh
Great prices and good service
This place is the business cause if you cant read the sings you cant come in
Good deal on produce & Meat!
Very good service 👏 try it.
This place cleaning than before
Very convenient super market to stop real quick and get out.
I love their prices and the service is pleasant 😌
I hate the fact that they are so over priced! Being that We live in Monterey Park and Big Savers is the ONLY Mexican Grocery Store in an Asian/Chinese Community. It feels like they take advantage of the fact😵
The market is a bit dirty.
3000 N. Broadway store: Friendly and attentive staffs. Good prices, always had items in stock. Customers like fresh taco pack: chicken pork and beef. I like the marinated beef taco meat perfect seasoning, good with rice!!! The stores have great specials on Wed and Thu, sweet pineapples, oranges, and apples.
It’s a good low cost market. You can pay Your electric bill and pick up a lot of different cultures foods. It’s got a large fresh vegetable area. I found ripe mangoes there for .99 cents each. Big big mangoes 🥭. The parking can be a pain. But they have sufficient handicapped parking.
Jose Luis the store manager of this store location, is the worst manager. He got no education, he does not have any good manner in how to treat his customers.Dont ever go to this store, you will leave disappointed by the experience in thisstore
Good place to find Mexican produce or grocery items you cant find at big chain grocery stores. I wouldnt do my everyday shopping here because they can be a bit more expensive, anywhere from $0.50 to $2 more for certain basic items, like water, milk, cheese, cereal, frozen foods, canned goods, etc (basically everything).Also the lines can get long at times and they never open more than 3 lanes no matter how long the lines get. Today we spent around 30 minutes in line.
Quick but the cash register lady was a bit rude. Thankfully she was the only bad experience.
The store has mostly what you need. Freshness is ok. The service from the meat department NOT TOO GOOD. I went on a Sunday literally no people waiting and it took the butcher 8 minutes to help me. Mind you I was only going to get carne asada. No acknowledgement or a simple Thank you. Another, thing Ive noticed not so safe if you come here early in the morning to do grocery shopping.
Hadnt been in store in a while but was very impressed with the stores new look and Covid-19 safety practices.
I just purchased some food I Noticed the bananas were damaged. She already checked me out. She told me I chose the bananas and did not check if they were damaged And she refused to return it I had a talk to the supervisor What a day
Great prices And fresh produce
Big n Savor supermarket is cashier clerks areSuper nice, and I thank God for three of them in specific, I only remember Ms. Maria from Durango, Mexico:) God bless you. And one time I was paying for our food, and I was short of cash, the amazingly kind cashier told me, here, I will help you because I believe in helping others, God is good all the time. And its the local Latino supermarket and there is always fresh fruits and vegetables.
I think this place is great I lived in Rosemead for 14 years and of all the Latino markets in the area that we got groceries from, this one was and is my favorite! I moved to El Monte recently and the buy low here is disgusting, there is a recycle center literally next to it and it’s always dirty around the store, and always a lot of men sitting around all days every day just staring at women of all ages, even young girls. Big Saver is cleaner, more strict with loitering, and has cheaper with better quality produce and meat. I definitely recommend Big Saver (:
The prices here are a bit high sometimes, for the quality of fruits & vegetables. You can get great deals on fresh produce on Wednesdays. The workers are friendly. They just need to make the store look a little more cleaned up..
The prices at Big Savers are over priced. I purchased 48 hour Degree Advanced protection. I did a quick online search of the average price. Target,Walmart,Rite Aid, and some small businesses 6.99 for a twin pack. Big Saver Sale it for 6.99 for a single deorent. I ask the supervisor at the moment if I get two for 6.99. He said no its a single deorent. The supervisor gave me the worst explanation to explain why its so high. People will catch on of the bad business they are doing to the community.
It is good. Has good service and nice employees.👍😃
The store is clean and friendly cashiers. Really nice workers there. Its a good market. No problem there.
No opinion to say good or bad
Nice shopping experience and will use again
A typical Hispanic market, produce and fruits are fresh and good prices.
This market is convenient for me, is on my way to work, it has a big meat department. The only inconvenient is the parking with all the stores next too the market its hard to find a spot to park, but in the late afternoon is better.
Very crammed, I feel clausterphobic each time I go.
I love this place. They sell fresh food and the prices are very cheap. Also sell shampoos and laundry detergent at all cheap prices .
When I need to go
Expensive I just went to buy couple of items, never go again
An Asian Vietnamese cashier has a good attitude towards Vietnamese and a bad attitude towards other people.
Fresh vegetables not so fresh
For being called Big saver you wont be saving much of anything, unfortunate that it seems to be the only grocery store in the neighborhood, as it seems to be the reason they stay in business.
Great service. I buy my Coors light there every day.
Its a good place, always go there everytime I need some food ingredients
Customer service is great the only thing is Chinese people touch all the fruit and vegetables too much is it really necessary other than that its a great Market
I wish that you have a check out counter for people that have found food stamps on the days they received them. It would better for the customers that are inline and get inpatient like ME!!!
The big saver chain is ok ...however the overall cleaniness is some what suspect ...biggest problem I see is their patrons...on certain daysof sales patrons are very pushy, un sanitary, overwhelming rude. I have seen people litterally drop vegetables on the floor and THROW the item back onto its selling spaces..Ive seen asians put vegetablesIn their mouths and put food items back...your employees are quite responsible and caring to handle these kinds of problems.Good luck Big Saver I hope your administration understands this multitude of problems .I shop at Costco and Smart and Final,and I must admit your store cannot compete..Sincerely Vincent Lugo
Quality of food isnt always that great
I love all their ice cream sections. Their under $0.55 palmade sugary cookies too.
Always the best. I go every weekend
When you go to a grocery store to buy groceries you normally dont think about the coupons printed on the weekly ad that you generally receive in the mail or even remember them so naturally when the cashier rings up, you pay whatever the price the scanned item is.Now tonight, my experience was completely different. My cashier her name is My Hang Hao. Immediately she racially profiled my mother and myself and proceeded to speak to me in the worst vietnamese Cantonese accent. She then continues to ask me about the coupon, on the weekly Im completely puzzled. I said well the price tag states by 2 cases for 11.99 or 1 case for 13.99. She said well the weekly ad has a coupon that says 2 cases for 9.99 now, she then continues to tell me that its completely my responsibility to bring in the coupon on the ad for that price. She stated Big Savers spends thousands on dollars putting those ads out. I responded with mam I have no coupon Ill pay the 11.99. Then she proceeds with you dont want the item? I am beyond feed up at this point, so no please dont let me spend 2 extra dollars. At this point I pay for my two items, vapor rub and a bag of apples. I then tell her hey next time when your speaking with customers, will you please try to be more professional and be more polite you spoke to me in a degrading manner in front of my child I dont appreciate that. I called the store took me 7 calls to get thru. I spoke with the closing assistant manager. Her name is Esmeralda Castillo. She was apologetic and ensured me this wont happen again. She handled the situation well. I will be sending a letter to Robert Ascencio (store manager) in the morning about this completely traumatizing experience in front of my child and my mother. I will never step foot in this store again unless this changes.
Been there since I was little and they are always changing the staff but the staff they choose are always very nice.
Its a market.. always a goto when u need to be in and out
Great place and sometimes the only place to pick up beer late at night in the whole area.
Love the prices, selection and quality
Big selection of food items and very nice staff
Decent prices on some items.
Nice personal but restroom is soooo ugly dirty old
Its a no thrills Mexican supermarket. You can also pay your bills, but bring a chair and lots of time because the lines are long and they only have ONE employee for it all. Time stops here and flashbacks of the DMV cross the mind!
Small market that has no savings
The meat department at this location wasnt the freshest.
Good market
Probably the best price offered in Rosemead and other cities nearby.
Nice customer service reps
Nice market you find all what you need for a home shopping
I get great meat at a very great cost!
Good selection of meats and very clean store.
Store is clean, a little bit small but friendly and helpful staff, good selection of products the only thing I absolutely hated about it was the parking lot, way to small and crowded
They always have, what I need.
Fing rude...feels like a very disrespecting. Environment. ..to be shopping at. If any you have to go there i would highly recommend the morning shift!!!
Nice place close to home for shopping! !
One of the few market we have in r area.
Crowded and hard to get parking here. Place itself has a decent variety and is on the cheaper end.
My go to market
The market is no to clean, produce department are empty and old fruit and very expensive
Managers are rude and sarcastic..They need proper WIC training...
A place is bought to from the grocery store
Worst Market ever... Produce is bottom of the barrel trash everywhere very unprofessional employees....
Poor customer service. At 11 AM, at cash register 4, the lady there had a HORRIBLE attitude. Was very rude and we waited for a looooooooong time. (8-22-2018)The deals were a steal tho.
Always looooong lines and cashiers not working fast enough!
Store and employees are people friendly
It is the closest market not very clean
Cant believe this market still can compete.
Very good for save money
Inexpensive low end grocery market
Smelly
Last time i went and the cashier charge me something i told her i didnt want it and she did some face at me
This store is nasty the quality of there produce is horrible Im surprised they even are still in business they store has a ugly smell when you walk in ugh
Fruit is ugly
Great Deals on vegetable.