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Atlanta Grill Company
1275 Upper Hembree Rd, Roswell, GA 30076, United States
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Atlanta Grill Company
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Be
Review β„–1

Ordering online super simple. Was sent out in 2 hours after being Ordered! Fed Ex kinda dropped the ball, took 7 days to get. But it did come in time to use for the 4th of July weekend. So Im happy 😊. I will definitely use them again and recommend them. Great prices. BTW I ordered a joetisserie. And I love it works great.

Ch
Review β„–2

We always stop by when we are in Atlanta. I am glad we found a place for the amazing BBQ stuff. My husband has a passion for BBQ and cooking. Great staff, willing to help us with everything we need.

Br
Review β„–3

The place to go for all things Yoder and grilling. Owners are super nice and love what they do. Great showroom. Awesome inventory! Been doing business for years they will take good care of you. Thanks guy!!!

Jo
Review β„–4

Great place to find anything you want for your grilling or outdoor needs. Easy to find things and super friendly people.

De
Review β„–5

I placed two orders online this past week and have nothing but good things to say. My orders were placed in the evening and first thing the next morning they shipped out. I will definitely be ordering from Atlanta Grill Company again! Thank you for the excellent customer service!

Mi
Review β„–6

All the people in my Kamado group, always talking up AGC. With them having being tied for the best price on the Joe Jr, I decided to give them a shot.Firstly I called to ask about the price. The phone was answered within a ring or two. The guy who answered the phone was extremely knowledgeable and answered all my questions with a wonderfully friendly tone. Went online a bit later I got my order confirmation mail at 3:56PM(within a few mins of placing order). I got a YOUR ORDER HAS SHIPPED with a tracking number at 3:57PM. I was a bit skeptical when a company marks my 80 pound item as shipped after 60 seconds.. 2 days later It was sitting on my door step.I even got a personal thanks online from the owner for supporting them.This is my new favorite grilling company. They are a small business and deserve yours as well!! Thanks Gary!! You earn your customers old school style, with great service!Mike

Al
Review β„–7

THANK YOU DEBORAH! Deborah has been a huge help and must be a tremendous asset to your business.First, I called about a back ordered Kamado Joe Big Joe 3. She helped me understand the shipping logistics and ETA. Great!Next, I called their business because I was misinformed (thanks YouTube!) and thought I was missing a package. Deborah answered and she helped me understand the new packaging. Awesome!Last, she helped guide me through the registration and warranty process with the manufacturer (Kamado Joe).She did all of this promptly, professionally, and courteously. I truly appreciate that level of customer service.

Ti
Review β„–8

Wow, the inventory is great. A little dangerous for me to be left unsupervised in this store.

Sh
Review β„–9

AMAZING! Didnt know which of the grills to get and the employees walked us through everything. Delivery was fantastic and quick. Nice guys. We keep going back for more parts to add to the grill. I would recommend this store above any other!!!!

De
Review β„–10

Stopped by here on Saturday and was pleasantly surprised at the inventory they have in the store. They have many types of barbecue grilling or smoking accessory one would need. The staff was friendly and did not hound me while in the store. I now know where to go look at a feel a potential purchase so I dont have to Amazon for everything. Real score 4.6

Br
Review β„–11

You can buy stuff anywhere, but the employees make the difference. I had a great experience buying from them. Deborah went out of her way to help me with my purchase. This place is highly recommended!!! Thank you!!!

Ro
Review β„–12

Great place to pick up BBQ and grilling supplies that are much better quality than you will find at the grocery store or big box stores. Its also a great place for the hard to find Fathers Day or birthday gift.

El
Review β„–13

Will not accept returns on broken item that cost $99 after being loyal customers and spending thousands

Bl
Review β„–14

I wanted to buy a physical store gift card today in order to gift a client of mine in person tomorrow. I obviously didnt want to buy an e-gift card. I had my credit card number on me for payment but not the physical card. So I called and asked if I can process payment online and pick it up at the store. The first rep I called explained that the in-store purchase system is different than the online one so I couldnt buy it online and pick it up at the store, like I originally had proposed. Completely understood. Yet, he didnt brainstorm any other ways for me to make the purchase when I asked. Then, a little later on, I called again and asked if I can then process payment over the phone and pick up the card in-store the same day. The second rep told me, nobody takes payment over the phone. Once I told the man he was wrong about that, he became rude and short. Not one ounce in their bones put in an effort to figure out a way to get this purchase completed, which means they just lost a $200 gift card purchase over their poor customer service and lack of willingness to work around their challenges to bring a solution to the customer.

br
Review β„–15

Kamado Joe at the best deal around. Great staff and owner. Will be back for another for sure.

Co
Review β„–16

A must stop for all bbq enthusiasts. Anything you could possibly want for your grill.

13
Review β„–17

They have everything you could ever need for a grill and the staff was very nice and helpful with explaining the grills.

me
Review β„–18

Walked in the employees were not very friendly. Ive been looking for a Kamado grill and found a place that carries them. I wish I havent given them my business. I wont be back. I do not recommend this place.

Ba
Review β„–19

Ive purchased many things at their store and they have yet to say Thank you or, more importantly, thank you for your business. These hillbillies have no social skills.

SO
Review β„–20

If you grill anything, then this is the place for you! If you need anything and I mean anything related to grilling or cooking, this is the place for you.

Ji
Review β„–21

Outstanding staff. Great selection on everything from kamato Joes to spices, accessories and even knives. Love this place

pa
Review β„–22

Buyer beware, they have awesome sales and their shipping was great! This company is going to make me go bankrupt because I always want to buy more! Please keep being great and thanks for the awesome Big Joe!!!

We
Review β„–23

Love this place they have everything a good bbq king could need

Sc
Review β„–24

It was a rainy day and we just decided to take a quick trip over from Marietta and found this jewel along with some new seasonings to try. Greeted as we entered, the store was its usual spotless and my wife was willing to open her pocket book :-) So this visit was a great success!!!

Lo
Review β„–25

Best of the best. Look no further than AGC!

Sa
Review β„–26

Beautiful stuff, GREAT customer service. Visiting from FL. I want a store in my town!

Me
Review β„–27

Buyer be aware. Call ahead before you order.I learned after 6 weeks and 3 phone calls that they didn’t have the item that I ordered in stock. I didn’t receive any information unless I called, waited and transferred to different people back and forth several times.They probably do a better job in the physical store otherwise they would have gone out of business with this attitude. The online shopping experience I had was horrible.The interactions were brief and borderline rude, clearly kindness is not their forte. I am giving 2 stars instead of 1, because at least they could promptly cancel my order, whether because of frustration or divine intervention I really don’t care. I didn’t want to keep my business with them and my wish was granted.Note: The item they claimed that does not exist in the entire country was available at Amazon and currently being delivered in 3 days. This is how small companies lose against Amazon.

Al
Review β„–28

Love this place....drove 3 hours to only go here, can actually put your hands on the high end grills that you see online

Da
Review β„–29

This store has everything you need and great service. I have purchased a Napoleon Rogue gas grill and a Smokey Joe charcoal grill and love both of them.

Ry
Review β„–30

My go-to store for grills, accessories, & charcoal. The guys are very knowledgeable and have the largest offering of anything grill related. Not to mention the most extensive line of Yeti cups with an in-house engraver and custom powder-coating. Pretty much a guys playground.

Ch
Review β„–31

Best GRill on Earth Kamado Joe. These guys at ATL GRILL Are Awesome

Da
Review β„–32

Love all the grilling accessories, rubs and spices!

Ca
Review β„–33

They have a really excellent inventory, but it was uncomfortable to be there during COVID. All staff members were unmasked, which seems like a statement. The store is well organized and they had the products we needed, but it would be nice if they cared about customer safety.

Jo
Review β„–34

Amazing store for the outdoor cooking enthusiast. They have every rub, sauce, or accessory you could imagine!

Is
Review β„–35

Its a great store because it has an amazing inventory but sales people do not have empathy and dont even try, plus no body at the store use face mask.

To
Review β„–36

Atlanta Grill Co is a fantastic place to find any possible grill, accessory, spice, rub and any other grilling need. They team there is very helpful and very knowledgeable. They also sell Yeti and will laser engrave. Great business!!

Ru
Review β„–37

Very friendly service, and plenty of selection.

Ha
Review β„–38

Rude and unhelpful. Went in asking about a repair on my current grill. They said they don’t sell parts (weird for a grill supply company) and they could have used this as an opportunity to upsell me on a new grill but instead they made it clear that I was stupid for trying to repair something. I also learned they do not repair or handle anything about your grill after you purchase, yet another reason to not purchase from them as I would have to contact the manufacturer if something went wrong.

Jo
Review β„–39

I only buy online because Im not near by . Their sales are great and shipping amazingly fast. Customer service is fantastic I have made many purchases from Atlanta Grill and never disappointed. Id give them 10 stars if I could πŸ‘

La
Review β„–40

Like a kid in a candy store!This place has everything you could possibly think of

CM
Review β„–41

I absolutely love this company. They have everything you could possibly ever want when it comes to outdoor bbq grills and accessories. Everything I have ordered from them has shipped same day and free shipping on orders over $80. Recently bought the rotisserie basket and wing dust for making wings on my kamado joe. They came out amazing! Thanks for everything you guys do!!

Ni
Review β„–42

The staff act like youre bothering them with your presence. I had to stand there in front of 3 staff members listening to a story about how one worker was trying to keep his girlfriend from taking his money from his bank account before I finally said excuse me. They acted like I was an annoyance with my simple price question. Ill never go back. Cool store. Horrible staff.

Ik
Review β„–43

Good place, out of stock on wood chunks, chips, and pellets too often. Great selection of smokers and grills, nothing cheap, only top quality stuff. Lots of accessories. Pricing is decent.

Ma
Review β„–44

This company is awesome. I ordered a Kamado Joe Classic III and it was shipped the same day. I received it within 6 days out in California. The price was exceptional. I now order all of my BBQ equipment from this company

N
Review β„–45

For fathers day I ordered a Joe jr Saturday evening. I used a coupon code I found online for 100$ off. The purchase went through no problem, received an email confirmation, and all was good to go. Then Monday morning I see an email from Atlanta grill company saying my order was refunded. Confused, I called and spoke with customer service on the phone. They said that it was glitch on their end and the code should not have worked, even though it did. They would not honor the coupon code because they dont want to loose money on an item, which I i understand. But good customer service would have been to try and help the customer out for the inconvenience it has caused, instead of instead of just telling them off. And that is what I am upset about. I waiting a year for fathers day to come back around to order a Joe Jr, after ordering the Joe Classic 2 from them last year on Fathers Day. That does not include all the other items I have ordered from them since then too. Now it is past fathers day so I cant get any of the fathers day deals through anyone else, and my money is on hold from them until the refund process. Way to take care of your customers.

Ta
Review β„–46

AGC has all the high end, special stuff you cant find elsewhere! So happy they are here! Cant get enough of this place!

Be
Review β„–47

Had an issue with an online order and they took care of it and were apologetic.

Pa
Review β„–48

Great selection of BBQ supplies. Not a place to go for discount items, as you can find most of the items cheaper online, but great if you want to check out items in person. Another reason I lowered rating is that no employees wear masks and there does not seem to be any sort of social distancing.

Br
Review β„–49

If you own a gas, Kamado or pellet grill this place has everything for you. A selection of bbq & hot sauces as well as rubs.

Ch
Review β„–50

We experienced the least amount of quality customer service possible. I called around the holiday to see if there were any sales going on and was bluntly told β€œno” and that was the end of the conversation. Then we went in to purchase a brand of grills that we had been considering. No one gave us any kind of feedback. Only answered questions of what was in the inventory to sell. We were considering purchasing a grill of $800+ so we were hoping to have a helpful experience in a store that specializes in grills but we were very disappointed. We ended up purchasing the grill that was in stock, but we might as well have ordered it online from somewhere with no customer service or guidance. We felt more like a nuisance to the people working there than an actual customer making a purchase.

Ch
Review β„–51

Lots of good Rubs,Sauces and Grill aAccessories! Staff is very knowledgeable! Grillers Home Depot!

Da
Review β„–52

Great selection of rubs, seasonings, and sauces. Have not seen such an assortment before. Great to know AGC is here with the variety.

Bu
Review β„–53

This company is outstanding. Super friendly on the phone. Extremely helpful and straight forward with their advice. They are not looking to make a quick sale, they are all about customer service. They have certainly earned my business.

Ke
Review β„–54

Ive ordered several accessories for my Kamado Joe from AGC and I have nothing but the best to say about their selection, service and price. Just this a.m. I inquired as to whether or not I could add to an order that just shipped and Gary, one of their CSRs went above and beyond and comped the shipping on the item I was hoping to add to my existing order. Impressive service! Ive got a list of things Im planning to purchase either when you get them in sock, or as need arises.

Gr
Review β„–55

Great prices. Kicked the butt of any other pricing I saw by 25%. There was a sale on but hey it would be def worth the wait. Knowledgable staff and plenty of grills in the showroom to let you figure out what is best for you. Would definitely recommend visiting before buying your grill.

Iv
Review β„–56

I have bought their Big Block XL Lump Charcoal bag a couple times. This time the bag had only small size pieces. Ive called them up, and the answer was unfortunately we cant do anything. Frustrating. Unfortunately this turned into the most expensive small charcoal bag ever...

Ja
Review β„–57

Terrific place and, man, could I spend some money there! Wow.Help was terrific and the prices are as good or better than youll find anywhere on the internet. I highly recommend it if you need a grill of any kind or accessories for said grill.

Br
Review β„–58

Incredible Service, Amazing Selection, Great Prices! I have purchased multiple times from them online now & cant say enough great things about them! Within 1 hour of purchase I received an email that it was shipped, Gary does an incredible job! If you are in the market for anything grilling/cooking related Atlanta Grill Company is the place!

Ja
Review β„–59

Awesome as always! Cant leave there without buying something. Excellent selection of grills, accessories, spices and marinades.

Ad
Review β„–60

A BBQ heaven! Best retailer for all things Kamado Joe

la
Review β„–61

Showstopper, highend products...clean, friendly, helpful folks...prices arent as out of line as I expected...

JC
Review β„–62

NO COVID PRECAUTIONS TAKEN at this store. I grill on Kamado Joe and I used to buy charcoal and accessories here. I’m taking my business to Amazon.

Mi
Review β„–63

Great Company. Prices on Kamado Joe is the best around. And customer service is great. They respond. And when they ran a sale after I ordered something they refunded me the difference without any issues. Could not be happier with the service and will continue to order from them.

Ji
Review β„–64

There was definitely a large variety of BBQ items. Dont come here looking for discount goods, on the other hand, extensive collection of the best items. Im only giving 3 stars because literally at least 5 employees in the store and not even one offered to help us even though we were looking at Yoders and clearly had some questions. I was looking at the Yeti stock and the employee next to me completely ignored my question about the white Yeti tumblers. They seemed bothered to help us check out even. NO ONE was wearing a mask, no physical/social distancing signs up, no hand sanitizer out either. Its a cool place but given the circumstances, I may look elsewhere unless Im in dire need of something unique.

J
Review β„–65

Theyve got the best selection in the southeast. Only place to find a good variety of Lumberjack pellets. Ill be back on a monthly basic despite it being an hour drive . Rub and sauce selection is premium.

Jo
Review β„–66

They have alot of grills and accessories. Mainly Kamado Joe.

Je
Review β„–67

Middle of a pandemic and not a single employee wearing a mask. No respect for their customers or their community. No thanks, I will shop elsewhere.

Ed
Review β„–68

Great service and crazy fast shipping! Needed ceramic deflector plates for my KJ classic and no one had stock in Houston. Ordered from Atlanta Grill on Tuesday and received my items Thursday morning. This is now my go to shop for all my backyard cooking needs, thank you!

Br
Review β„–69

Have been shopping with them for the past 5+ years. If you are a grill / outdoor cooking person this is the best place in town hands down. Anything from grills, yeti, rubs and almost any accessory you can imagine. I usually find a time most weekends just to swing by and see what is happening. Always great to get a little bite to eat from Coach Chris on a Saturday as well. Always love supporting a family run business that cares so much about their customers!

Ja
Review β„–70

I drive an half and a half to shop at this awesome place! Gary and Jay are friendliest people you will meet.

Na
Review β„–71

Ordered a Kamado Big Joe III online. The Kamado was $500 cheaper then anywhere else. Shipping was free. It arrived within a week. The delivery was awesome. They placed it where we wanted it and assembled it. They even gave a brief tutorial. Amazing experience!

Do
Review β„–72

Great store both in person, and online. Stopped by there a couple months ago for the first time and was blown away. Learned online they were having a sale so I called to ask a few questions. Very helpful, order came in with one small mistake, called and it was taken care of within minutes. Highly recommend them

Pa
Review β„–73

Ordered a grill several weeks ago with a 3-4 week expected shipping time and still waiting on it 4 weeks later. After a few follow ups, Gary, the owner, personally called me to re-assure me it will come and I unfortunately just need to be patient since Kamado Joe is backed up with orders and shipping is out of his control. Looking forward to the day it comes when I will update this review.

Mi
Review β„–74

Great store! Appropriate products and prices for this part of town.

Ho
Review β„–75

I ordered a Kamado Joe Big Joe III from the AGC. I had a problem that I felt like needed to be addressed. I sent a complaining email and was immediately called by Gary. He stayed in touch with me throughout the entire process. He followed up and made sure I was happy with my purchase and process. I would always recommend the AGC just based on my interaction with Gary!! Thank you,Brock

hp
Review β„–76

Great company! Ordered from them 3 times and never had a problem. Fast shipping and quality products. Their seafood blend rub is awesome!! Can’t wait to try some more soon!

Du
Review β„–77

Dustin AlleyAtlanta Grill Company is my favorite store to visit. They have everything you can think of, plus some. I’ve purchased a grill, knives, rubs, Yeti cups, and more. It is well worth the 1 hour drive. Gary and his employees offer amazing customer service and do a fantastic job! If you enjoy grilling, then you must visit Atlanta Grill Company!!!

Do
Review β„–78

This is the best outdoor cooking supply in the Atlanta area, hands down. Bring your big boy wallet though, its targeted clientele is upper middle class. If you dont look the part, dont expect service. The spice and sauce selection is well stocked, if not overwhelming. The accessory offering is also well covered. The only thing holding me back from giving it five stars is appliance offerings, they dont offer much, if anything under $1000 for the true enthusiast.

Ma
Review β„–79

Wonderful store, well stocked and people who are helpful and very knowledgeable. Bought a new Kamado Joe setup and not once did I feel like I was being sold or pressured. Marcus was awesome and I will be back! Thanks Guys!

Gl
Review β„–80

Ive ordered from Gary at Atlanta Grill several times and the customer service is outstanding. After having a BBQ controller break on me after many months of having it they refunded my money with no problems. I purchase anything I can from them now and shipping is always fast and usually they send some rub in the box too I cant recommend them enough. Buy here, you wont be disappointed.

We
Review β„–81

Where can I begin with Gary and his crew! Best customer service in the business. These guys go the extra mile for all their customers. If you are looking to get into backyard grilling Atlanta Grill Co is your one stop shop. They have everything you would ever need! Do yourself a favor and stop by ASAP you will not be disappointed. I usually stop by and see Gary at least every other week.

Jo
Review β„–82

Awesome place and the workers are very helpful

Ji
Review β„–83

Ordered a Kamado Joe Charcoal basket and was delivered in a couple of days. Very easy process and quick delivery!

Ty
Review β„–84

Great place, great advice.

Tr
Review β„–85

This is the absolute best place to go for all your grilling needs in Georgia and surrounding areas. They have an outstanding staff along with an unbelievable amount of grills and grilling necessities. They carry all the top of the line products and offer amazing services such as engraving, cooking demos, grill setup and delivery. If you have never been to this store you are truly missing out on a great experience.

La
Review β„–86

Lots of cool bbq supplies, a bit pricey but expected and accepted for an upscale store. Service is however nonexistent, so disappointed on my first visit here. The β€œguy” working was sitting at a display bar on his phone the entire time I was there. Was really hoping to get some insight on a new smoker.

Sa
Review β„–87

Atlanta Grill Company has best selection of grills, smokers and yeti products not to mention the excellent selection of seasonings and sauces! Great customer service and very friendly! Usually have the grill going on Saturday Love going in and checking out all the accessories too! Thank you Guys for this awesome store!

Ia
Review β„–88

I have been shopping with the Atlanta Grill Company for many years now. The staff is engaged, helpful, and honest in their recommendations. On more than one occasion, the heard about a new to market product I was interested in, and got it in! From BGE to Yeti to the best spice and seasoning selection around, they have it all. My kids even ask about β€œMr. Gary” who is always funny and entertaining for themβ€”so they don’t mind dad going to a store dad wants to visit! Keep up the great work and new additions!

Ja
Review β„–89

Great group of guys and an amazing selection. If you grill and you havent been here....youre wrong. Also an amazing laser engraving business located inside.

bo
Review β„–90

The staff demonstrates an excellent knowledge of product, helpfully and understanding, they carry the largest array of grills/ smokers have seen in one store. When it comes to any grilling accessories they have it or can get it. Great pricing and honest sales you can not go wrong shopping here.

Sh
Review β„–91

If you need anything grill related - this is the place to go. They are so helpful too! Everytime I have been in, I just ask and the staff helps me find exactly what I need or suggests what would be good for my hubby. They have the best selection of custom Yetis I have ever seen anywhere. Plus - an on site engraver to customize any cup. Such a perfect place to stop and get a Yeti gift for anyone on your list!

Va
Review β„–92

We love the guys down at Atlanta Grill Company! They are always helpful in finding the perfect gift for the guy who buys ALL THE THINGS himself. From our Green Egg (and all the accessories) and new knives to the best selection of Yetis, there is always something cool we can find. Weekends are great because they break out the grill and feed you lunch while you shop!

Pa
Review β„–93

By far one of the coolest stores I’ve ever been too..Amazing inventory levels of almost anything your grilling mind can think of, plus more.You’ll want to learn different cooking methods/techniques that you never thought of after seeing what is possible at Atlanta Grill Company!

Ri
Review β„–94

If you need it they have it! And I don’t have solid proof, but in my opinion they have the Lowest prices you’ll find just about anywhere. They also have a good selection of charcoals and smoking woods. And finally Gary and Jason and the rest of the crew really know their products and can give great advice. If you haven’t been to Atlanta Grill Company, you haven’t been to a grill store!

Br
Review β„–95

Love these guys. Always on cutting edge of what I need and always ready to give ideas. I’ve worked with them for all my grilling needs for that last 5 years. Their pricing is very competitive and if there are issues they will come to my house and make sure I am satisfied (they haven’t had to come more than once). Gary and team are always my first go to for anything grill related!

Gu
Review β„–96

Couldn’t have asked for a better experience! Had a question about one of their products, and received a reply right away! Purchased the item and got speedy delivery. They even tucked a bonus gift in the box! Will look to Atlanta Grill Co again whenever a need arises! Thank you for the great service!

Wo
Review β„–97

The best grill company with the great customer service!

Te
Review β„–98

These guys are the best hands down! Very knowledgeable about everything they sell in the store from Yeti coolers, Big Green Egg, and last but not least... the cooking rubs. Its rare to find a group of employees that genuinely love what they do. At Atlanta Grill company, they not only love what they do, but they love their customers and thats why I would never go anywhere else. #SpecialTreatment

Br
Review β„–99

This place has it all, a total grilling experience from the best smoker or grill to what you will season your protein or vegetables with, and a dipping sauce to boot. You like your drinks cold or hot I’ve never seen this much Yeti. They don’t have some items that probably have the largest supply of everything that has to do with cooking outside and keeping your drink cold while you do. I have bought 2 Big Green Eggs and plenty of Yeti, and manage to find a few things everytime I stop in! Great place & Great people!

Ca
Review β„–100

Absolutely the best customer service I have ever received. Email response was fast. Gary was receptive and understanding of any questions or concerns. I would not hesitate to purchase from Atlanta grill company again.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1275 Upper Hembree Rd, Roswell, GA 30076, United States
  • Site:http://atlantagrillcompany.com/
  • Phone:+1 770-993-6686
Categories
  • Grill store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–5PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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