user
Crash Palace Collision Center
9041, 1217 US-4, Rutland, VT 05701, United States
Appearance
Crash Palace Collision Center
Comments
Me
Review №1

I cant say enough good things about Crash Palace friendly kind efficient very very knowledgeable squeezed me in because my inspection was up in 3 days got the parts very fast if I could give this a 10 star rating I would I highly recommend Crash Palace for any of your damaged vehicle needs!!

Ly
Review №2

Excellent work! Everyone there is so friendly and professional. Only place I will bring my cars for body work. The best!

An
Review №3

Awesome service! They matched the paint on my truck perfectly, cleaned the inside (which they didnt have to do), and finished repairs ahead of schedule. The staff were polite, professional, and took the time to explain the work that they did. Although I hope I never have to engage a collision repair service again, I would return to these folks in a heartbeat. So glad my insurance company recommended them!

Me
Review №4

Amazing place!! They made the process of having my car fixed and figuring out my rental so simple!! Super friendly, down-to-earth staff, too! Highly recommend 👌

Fr
Review №5

Had a good experience with this shop. they helped me get my car working again after a nightmare ordeal.

Mi
Review №6

My insurance company (geico) recommended Crash Palace for body work I needed after my bumper was hit. I was a little worried about paint matching because my truck is a more unique color, but they did an amazing job! The paint looks like new and blends perfectly! they where very thorough at the beginning and end making sure I understood what work was done and what was replaced. 10/10 recommend.

Lo
Review №7

No attention to detail at all. I had my truck repaired here after a collision, and i really wish I had gone elsewhere. The turnaround time was impressive, but the quality of work was FAR from it.Immediately after picking it up I started making a list of what was wrong with it while i was still in the parking lot. When I contacted them the owner WAS very quick to address the issues that I brought up, but it took my truck returning there 3 or 4 times before all the issues were corrected. Or so i thought...One of my best friends is an auto body tech and over the following months we both started noticing more and more issues with their work. Most of these were things that I was able to correct myself, but some of them would require some panels to be re-prepped to correct.All in all, their customer service was good, but the quality of work was awful. I would not recommend them.

Ch
Review №8

Brenda is awesome. Super friendly and efficient. The whole staff is great to work with.

An
Review №9

Brand new 2021 Tundra Sport truck got hit and brought back to brand new condition. Amazing customer service directly with Matt the owner and manager.

De
Review №10

Took time to explain job and did great work

Do
Review №11

Very friendly and professional. Ty

Se
Review №12

Great job fixing my car and very helpful in explanting the estimate and questions I had. Really nice people and treated me respectfully.

Ju
Review №13

First time ever I have had car repairs completed before the date promised. The car was ready a full day early, washed and looks great! Everything from the repairs to the ease of car rental pick up and drop off directly at the shop made an annoying situation (hit and run) less aggravating. HIghly recommend.

Da
Review №14

Dropped my 2018 Dodge Journey off to get some scratches taken care of on Monday, December 31st. I was very surprised when I received a call on Thursday that my vehicle was all done. I picked up my car Friday and was further surprised and delighted to see that not only did they do a fantastic job removing the scratches, but they also vacuumed and wiped down the interior of my car. I am more than pleased with the work that they did and highly recommend.

Br
Review №15

Awesome job on my BMW Love my car even more the scratches on the rear panel are all gone good as new like it never happened! Im very pleased with a job well done in a timely manner. I would recommend them to anyone and I would take my vehicle there again if needed. Thank you Matt and Brenda and everyone there. :)

Al
Review №16

Poor quality work. Color did not match. Front bumper was not installed correctly and there was overspray on the entire front end. Also, there was an area that was not polished properly, had to go back and the guy took a rag with some finishing compound and tried to polish it by hand only to notice that he scratched the side due to a dirty rag. Had to wait for him to machine polish it and it still doesn’t look ok. I would look somewhere else if you care a bit about your car.

ro
Review №17

I’ve had my car in this shop twice. Excellent service, quality craftsmanship. Two thumbs up!

Mi
Review №18

They repaired my car to like new condition.

Ru
Review №19

Excellent service. Answered all of my annoying questions and remains patient with me through the entire experience. Vaccumed the floor of my very dirty car which was a major bonus!

Je
Review №20

They did an OK job, but didn’t WOW me enough to win my future business.

De
Review №21

While returning to New Jersey after a ski vacation in Pico, the passenger side window of our vehicle fell off track during heavy rain. This obviously created a problem for us, considering it was cold, raining, and we still had to drive over six hours. We stopped at this business hoping they could assist us. The owner, C.G. Morey, was with another customer. He stopped what he was doing and assisted us without hesitation. He accessed the door and maneuvered the window so that it stayed up for our drive home. He was a savior for our family and we cant say enough about his Customer service and the attention he provided us. I believe his attention to our predicament speaks volumes about his concern for his Customers and for People in general. Even though this was really a minor issue for us, it meant the world to us at the time. He wouldnt even charge us for the service. Great experience and will stop by during our next visit to Vermont.

To
Review №22

Amazing service. No one wants to pay their $500 deductible in an accident, but Crash Palace not only fixed everything, they also cleaned and detailed the inside and outside of my car. Saved some money on a car wash and interior detail! I also was visiting for business and had to leave before my repairs were completely finished. Crash Palace went out of their way to mail me the remaining piece for my foglight cover. I will try to wait whenever possible, to come here in the event I need future repairs. Thank you!

jo
Review №23

My grandson drove my 2011 Mustang Fastback on a small boulder when he drove it off road! He cracked the front bumper, cracked the grill, damaged the under carriage too. I live in New Hampshire but was in Rutland for a week long class. On the recommendation of a local resident I called Crash Palace to see of they could repair the damage before I returned home. Brandon was amazing. He went over and above. He stayed late on the Friday of July 4th weekend just to finish my car. The job was done to perfection. I would NEVER have body work done anywhere else. Fantastic place with quality people. Thanks Crash Palace!

Ch
Review №24

Not at all happy with Repair and Service. Work looks like done by amateur. Stole quarters out of Car. Took one whole day after repair to clean the car and still the car was dirtier then when it was taken to them. Overall, very unhappy with the work. Will never return to their shop and would never recommend anyone either.

St
Review №25

Cant fix anything correctly

Ki
Review №26

Some were friendly

Information
4 Photos
26 Comments
4.2 Rating
  • Address:9041, 1217 US-4, Rutland, VT 05701, United States
  • Phone:+1 802-775-1199
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations