user
GameStop
28 Shopping Plaza Rd, Rutland, VT 05701, United States
Appearance
GameStop
Comments
Jo
Review №1

Customer service was horrendous as per usual. Someone from corporate contact me about my experience today. Otherwise Im closing the book on this terrible company. Literally no one NEEDS you. There are plenty of other options. Im tired of being treated like my business does not matter. Pathetic.

De
Review №2

Great selection and sevice very helpful and friendly!

Al
Review №3

Always friendly and helpful here.

Sh
Review №4

Staff helped a lot with some questions I had. They had the equipment i needed along with the knowledge that i didnt. Very happy.

Jo
Review №5

These guys are great! I called them about ten times looking for a switch, every single time they were happy to help and answered my questions. They were knowledgeable and friendly. Highly recommend. Thanks guys!!

Re
Review №6

They dont answer their phones at all they are the worst gamestop in Vermont i would rather go all the way to Burlington because at least they answer their phones

R
Review №7

They do not pick up the phone!

Ai
Review №8

Not really friendly service

Ma
Review №9

Game stop in rutland plaza always has what I need, and has great staff!! The staff are always friendly and providing world class customer service and extremely knowledgeable... I STRONGLY recommend for any of your gaming needs

He
Review №10

Not a big fan of shopping online it’s great to have GameStop local clean store friendly staff

Mi
Review №11

Always a great place to go with my son! Theyre always knowledgeable and honest! They know a lot about the games too so great place to ask questions!This is our go to GameStop....we were going to stop at a couple of different stores in NH when we were passing through yesterday and neither one was open...at least this one stays open later

sl
Review №12

Smells like sweat in here. Decent staff for a Gamestop not as rude or know-it-all as usual for the franchise but the carpet needs to be cleaned or air filters. Okay selection, knowledgeable staff, please hang some air freshers, burn a candle.

De
Review №13

They dont answer the phone at this local location. You can call and call and the machine picks up saying all associates are busy waiting on customers. I called from my cell phone right outside the store, looked inthe store and there was one guy doing nothing and there were no customers in the store.

Mi
Review №14

There is an older woman who works there that honestly looks like she doesnt give a damn about her job. Never greets customers, never makes eye contact and asking her a question gets a very annoyed response.

Ru
Review №15

Never been to a store that only sells video games to be told that they dont have any Xbox 1s for sale at all. Not only that but they said they didnt have A SINGLE CONSOLE OF ANY TYPE in the store. No wonder this chain is struggling to stay in business. Save yourself the trip and some $ and just buy what you need from Amazon.

Co
Review №16

They dont seem to answer the phone 🤯 ive called them 10+ times now still no answer 🤦🏻‍♂️🤷🏼‍♂️

Is
Review №17

Good selection. Low trade in price but the used games can be expensive compared. Fun store.

Ry
Review №18

I would recommend not shopping here, I was double charged for a headset that I purchased the other night and am battling with corporate to get my money back.

Ja
Review №19

Wonderfully friendly and helpful staff with an excellent selection.

Lo
Review №20

Excellent customer service and alot of fun things to explore and buy

Th
Review №21

Always have been great to me, would recommend 100%.

Sh
Review №22

Nice place with lots to offer but a bit pricey.

Th
Review №23

Im gonna miss gamestops when they shut down

Me
Review №24

Good prices on used games. Friendly and knowledgeable staff

Pa
Review №25

Store was clean, neat, and organizedI was there for a gift card and was taken care of as soon as I entered the store by a very pleasant, friendly man behind the counter. Pleanty of parking.

He
Review №26

Prices of paw patrol game was cheaper at Wal-Mart new by $10 vs game stop preowned. Same game... Game stop seems to over charge by alot.

Br
Review №27

I love game stop everytime I go in Ryan is all way there to help me

Ja
Review №28

Quick concise service that was knowledgeable and wasnt pushed a bunch of stuff I didnt want or need

VT
Review №29

I like the place I go there every ounce in a while but when the old lady is there she just doesnt care trade values arent the best but over all I like the salection

An
Review №30

Awesome place for all your gaming needs

Je
Review №31

Depends on what you are looking for and how much you are willing to spend.

Li
Review №32

Love game stop I just got my son a Xbox one s and I know absolutely nothing about game systems and they sat down and took their time to explain each game system to me so I could get the best one for my son for Christmas

As
Review №33

Itz gamestop, its fine but small.

Da
Review №34

Great video games, systems and they buy used stuff

D
Review №35

I like the staff and how interactive with you they are, I had a defective game and they gave me a new one instead no questions asked. Love gamestop.

J
Review №36

Gd place to go they all are nice people there

Pa
Review №37

It gets the gaming job done, of youre looking to trade in your stuff. Id recommend selling them yourselves so you dont get ripped off.

Re
Review №38

Friendly. Lots of cool gamer stuff! Prices are typical.

Se
Review №39

A little small. Didnt have what we were looking for. Didnt seem to have as much of a section as other game stop stores

Da
Review №40

Great selection and great location!

Pa
Review №41

Great place for all gaming

O.
Review №42

Small store, but they will get you what you want. New manager is better than the old, meaner, fatter, one was.

Lu
Review №43

Workers were very impolite on phone and were not willing to help

Ha
Review №44

I got all my stuff here and i love it

Jo
Review №45

Friendly and helpful staff.

El
Review №46

Best place to get games

De
Review №47

Most of the games your looking for ahead of release dates, they are always a help when it comes to pre orders.

Ga
Review №48

Awesome selection & helpful staff

Ja
Review №49

Jo and her staff are great!

Ch
Review №50

Very helpful and they were right on top of a game I had that was freezing up on me and they exchange it right out for me for another game

AA
Review №51

Ceavet emptordont buy used, they all are defective & they place/transfer the blame upon you

xD
Review №52

I like to get my games here

Er
Review №53

Very helpful staff!

Xa
Review №54

Good customer service

Le
Review №55

Amazing staff who are kind and knowledgeable!

F
Review №56

Friendly and helpful staff

Ar
Review №57

Im tired of calling and calling and no one ever pics up the phone

Ti
Review №58

My kid loves this place

Gk
Review №59

I remember not too long ago that I could expect to go to GameStop and get a better deal then going to Walmart but now I go into GameStop and even with the pro account its still more expensive then walmart

de
Review №60

One stop for all your gaming needs, friendly services

Ne
Review №61

Too expensive but some good staff make up for it.

Ch
Review №62

Every things so expensive I never buy anything from there anymore just go to Walmart

De
Review №63

Fast friendly

Ka
Review №64

Great place

It
Review №65

Stuff dont work

Ch
Review №66

Because Stone Cold said so!

Am
Review №67

Small selection on some systems

Da
Review №68

Slow slow slow

Ma
Review №69

Not for me

Information
3 Photos
69 Comments
3.8 Rating
  • Address:28 Shopping Plaza Rd, Rutland, VT 05701, United States
  • Site:https://gamestop.com/store/us/vt/rutland/4915/rutland-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 802-747-4046
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations