We bought our tatami here and we love it. Our cat love it too!

This was a nice little shop! The lady that works here is very knowledgeable and helpful.

How blessed are we to have a company providing chemical free/nontoxic furniture right here in our city?! I recently found out how disgusting every thing is made, when I went on a mission to find some furniture that was clean and affordable. Trust me when I say it’s a mission. There are hardly any companies doing this.. I found two other ones that were way out of our price range and they were online so there is no store you can visit to see and feel the products. The Futon Shop always has sales and I was lucky enough to come in on a day they were having 50% off. Karil was helping us and she is incredible. She was patient, extremely knowledgeable, funny and kind... we are so excited to get our furniture once it’s ready! Super grateful for this store, for Karil and her team. We will come here and support them always. Really can’t say enough good things about this place.. I’ll update the post once we receive our items so I can review the comfort/quality etc. Yay!

Karil set us up with a great futon at a great price. Excellent selection and high quality choices.

The Futon Shop, is the place to get a luxurious feeling mattress for a good price! They have so many mattresses, varying in firmness, color, style, and comfort to your liking. Not only are the mattresses there great, but so are the people who work it! I walked in there with my dad and we were both immediately greeted by one of the workers, Karil. She helped find us the best mattress for us, at a great price. She was very nice to both of us and had a great sense of humor while giving us the help we needed in finding a mattress for us! She let us try any of the beds out that they had on display and allowed us to walk out there happy with a new mattress purchase! They have great deals all the time, even up to 60 or 70% off! They make you feel in a comfortable environment surrounded by the best mattresses you can find.

The futon shop is the place to purchase a quality futon for a great price. They offer a wide selection of mattresses and futons to choose from varying from soft to firm. The sales associate was also very helpful and explained all questions I have. I bought a queen size futon and I am very happy with their service. Thank you.

We had outstanding service from Carol. She is so knowledgable with years of experience about the many products. She helped us select the futon that was perfect for our needs. It looks and feels great, both to sit and sleep on. We are very fortunate to have a local store right here in Sacramento!

Paul was amazing to talk to! Very pleasant and informative on the types of futons. I would definitely recommend coming here

We were given excellent service and support. Karol answered all of our questions and concerns. She was patient and courteous and recommend this to anyone considering a futon.

We had been looking for a new futon for a while, but did not want a cheap futon and were on the market for something domestic and chemical free. So happy we found the futon shop. They have an awesome selection of futons and the customer service was amazing. Karol and Paul were so helpful and knowledgeable about their selection of futons, mattresses and covers. We decided on an Amish made frame and we absolutely love it - high quality, no chemicals or off gas smell! Same goes for their house brand mattresses – excellent quality. I would absolutely recommend the futon shop if you are looking to get one.

If you are a reluctant shopper with no idea of color or fabric, but know that you want to stay with a futon sofa to have on hand as an extra bed, then The Futon Shop is the place to go. Great selection of futons in all colors and fabrics with Paul on hand to answer all your questions and give helpful suggestions. Thank you, Paul, for all your help! I love my new futon mattress!!

Karil at the Futon Shop was so nice and very knowledgeable. She was very helpful. My husband and I could not be happier with the service and our purchase 😀

Between us, my husband and I have purchased five futons from this shop. All but the oldest of them are still in service with us or friends weve passed them on to. The friendly service, great prices, and willingness to work with us to identify the best options for our needs are what keeps us coming back for over 25 years now. It seems like they can fit any budget and any purpose.Thanks, Futon Shop!

Quality product and great customer service. I bought two mattresses, one standard and one custom order. Paul and the team provided excellent service and prompt delivery.

I was running a few minutes late rightvat closing time. Paul was ready with the items i ordered and quick to help me load those items. I really appreciate the helpful attitude that i have experienced from the Futon Shop locations.

I bought a bed from them years ago when I got my first place. So naturally I returned when it was time for a new mattress. Kasey (spelling?) was amazing. He wasnt pushy and gave us several options. It so happened the one we selected was in store and ready to go. We got a great deal and sleep better again. We will be back for more furniture. Thank you, Kasey!

These guys are the best! The customer service is absolutely wonderful and the furniture is of superior quality. We love every item we have purchased so far and we cannot wait to go back for more! If you shop here, you will not be disappointed!

Great selection of futons and frames. We came here once, looked around at other shops and returned because we found exactly what we wanted here. The sales associate was extremely helpful in choosing a mattress and frame and answered our numerous questions.

Casey was great! He was friendly and professional. Gave us just the right amount of information we needed. Good selection of frames, mattresses, and accessories. Will definitely recommend!

The guy there was very helpfull....went out of his way to verify....just the two of us & still wore a mask....THANK YOU!!!!👍💜🙏

Id never checked out a quality futon and just how comfortable they can be. I used to have a crappy freebee from a friend. First, this is a really functional, attractive, showroom. Karil was great about letting me hang out on the futons and explaining the differences. Their website also goes in depth and Id researched quite a bit. The sale prices definitely helped too. It was a no-pressure, cool experience and would get a few more items if I can find room for them.

I ordered two queen size futon covers over Memorial Day weekend. Today is July 24th. I have emailed three times with no response, left one voicemail with no response, and called two additional times in order to exchange the queen size covers for full size covers-- several of the attempts at contact being before my order was originally shipped when I realized that I needed the different size. I finally got ahold of someone today and am finally hoping to receive my full size covers. In addition to the $800 I spent on the two covers (they were on sale for $409 each) I have since paid $20 return shipping, an $80 restocking fee (per policy) and the shipping fee for the new covers to be sent to me almost two months later.Update: finally received my covers August 10th.

Stellar customer service!!!!! Casey was excellent answering all our first time buyer futon questions. I was completely blown away with his patience. I will definitely recommend this location to all our friends and family ❤👍🏻

Whenever we are looking for a Futon, we come to this store first. The have always had what we wanted. They always been helpful in telling us about the product - pros and cons of the different styles. And the accessories are always fun to look at. The have pillows that match anything you buy.

Went in, bought a futon, picked it up the next day. They show you how to use it, and leave you alone when you need to talk it over. Show you everything in your price range, I told them we were looking for something no more than 5-600$ we walked out with a futon for 300. Split between me and my girlfriend for 150 each. Its that simple. 5 star for speed, educating us and simplicity.

Excellent customer service! Great selection! Modern designs and reasonably priced.

I drove all the way from vacaville to pick up a futon from here. There arent many places aside from Ikea that you can get good futons. (Ikeas are questionable anyways.) This place is clean, well laid out, and they have a WIDE selection of futons. From futons that you dont have to pull away from the wall, to futons with storage underneath, it seems like they had one for just about every use case. Theres options for covers, pillows the works.The person working there, Karil, was very helpful in helping me figure out exactly what would work well for me and answered every question I had.

Casey and Paul was very helpful and demonstrated a lot of models until we found the right one! Great customer service!

My new bed! 🙈 I love it. Super helpful and great selection.

Amazing place! Highly recommend.

Casey was very friendly and knowledgeable, got the boca. Fast service, only have to wait one day 4 delivery!

Real good service from paul bolen really took care of business. Cant wait to get more from Fulton shop Arden Sacramento.

Paul was super helpful with educating me on different types of natural mattresses, cannot wait to sleep on my cocopedic and eco body pillow

Knowledge and helpful staff, good quality goods, competitive prices.

After restlessly shopping for a futon we could not find anything in our price range with the quality we were looking for. We shopped Target, Big Lots, Sears, JcPenny and even Amazon and for one reason or another could not comfortably purchase anything without a feeling in our gut that it would be harshly missing the quality mark.Okay, so Ive driven by The Futon Shop probably more times than I can count and wondered how a place like that (so speciality) stays in business with all the competition by big box retailers.Since we started talking about purchasing a Futon for our new house, I wanted to go to The Futon Shop from the start. However, I avoided it so much because of the negative reviews I have read about this location in particular.Exhausted from spending the entire day bouncing from store to store and coming up empty handed, we decided to go and see for ourselves just how bad the customer services is these days.We showed up pretty close to closing but never felt rushed. We were taught everything about each option we were showed. Were offered history of the company and the product quality and at the end of the day, we had a fantastic experience here! Our sales rep was Casey, he was quirky, upbeat, and genuine.My fiancé and I were impressed by Caseys customer service, he was easy to talk to and did not try to size up our pocketbooks. He did not try to pressure us and was patient and respectful throughout the entire transaction. The best part is that he was REAL with us. He even stayed late and made small talk while I changed my mind 20 times (as someone who sold electronics in the past, I knowwww how frustrating that can be) but he was very patient.I was also impressed by the quality of the products, the store layout and how many options they offer! My fiancé was concerned with comfort and I was more concerned with looks and material they had so many options that we had no trouble finding the best of both worlds.We did end up purchasing a super comfortable futon mattress from The Futon Shop and we are super happy with our purchase. Casey even helped us play Tetris with the mattress to get it into my Civic because we really wanted to take it home today.We were also taught by Casey how to care for our mattress once we got it home. For example how it needs to breathe for 24 hours so the cotton can open up and how it can mold if left on the ground for too long.We could never have expected this type of customer service or quality from a big box retailer. I know this place had some negative reviews but it seems like the owner did some training and adjusting because our experience in comparison to the reviews was black and white. It was a pleasure for us to support a small business and I look forward to our next Futon Shop purchase.

The are very helpful and have mattresses also.

Very quick and easy! Immediately got what we wanted!

Karil is the best!