Joe in the Performance shop was the best. I went to Joe when I had a significant problem on a car that I bought in Michigan and brought to California. Joe knew exactly what I needed and was on it from the moment we talked. I talked with Joe several times before I took the car to him and in each time he was very courteous. He did the work on the car and I expected the bill to be around $1000. To my surprise, the bill was only $200. And, to top that off, Joe noticed one side of my front bumper was pulled away from the body. Joe had his team pull the bumper cover up to match the body and it look like nothing ever happened. He did not even charge me for fixing the bumper. I don’t know what they are paying Joe but he is worth whatever they are paying him and MORE! Thank you Joe! For being so good at your job!

Quick service and easy to schedule. All service details are sent by text and very clear. No pressure to add services beyond what was scheduled and requested. Any future services are suggested but no pressure to purchase. Nice waiting room.

They were wonderful! Boon got me in first thing in the morning as requested. I needed a hose replaced quickly and I was in and out in about an hour and all is well everyone was nice and professional

Car was due for service after completing a month long road trip. It was very simple setting up an appointment and was able to get in sooner than I thought I would with a holiday weekend starting.Trevor, who was the service manager I worked with, showed me different levels of the maintenance schedule I was needing along with the oil and filter changes I knew were needed because of my recent trip. Absolutely no pressure was put on me on what to do, just the factual information. He asked me if I had a timeline of when I would like it back and he exceeded that.The Lyft ride home and back to the shop were really appreciated Much better than waiting for a shuttle driver to do it.

I received fast service the technician took time to explain things to me. I also liked the waiting room it was clean and they give you free fresh coffee while you wait . I received good customer service skills from everyone there while l was for waiting at the car dealership to have a repair done it was a good experience which is a rare thing.

Took my truck to the dealer for scheduled maintenance because I wanted it done right. You dont spend alot of money on a vehicle and then skimp on taking care of it.Scheduling was easy online, they had many slots available. Checking in was easy as well. And it didnt take as long as I expected. It was quick and easy and everyone was very courteous and professional. Shout out to Jeff H. for doing an excellent job! Thank you

Normally I work with Travis but today I worked with Chad. Chad did a great job! I came in because my oil life was low and he walked me through things that needed attention. The video walkthrough is a fantastic tool and lets my truck is in good shape. Future Chevrolet always treats me good!

My favorite location for all my vehicle maintenance and repairs. Trevor is knowledgeable, friendly and make an effort to help me with all my vehicle questions. Keep up the great work!

Great friendly and thorough service. They even provided a video inspection report to view. I was extremely happy with the care they took with my truck and the service they provided

We are very happy with our experience buying our vehicle, the price was really good and the process was easy.I just brought it back for some maintenance and my service adviser must be having a bad day, not the best customer service I’ve experienced.However, I will still do business with Future Chevrolet.

Ive always used them for my performance upgrades but this was my first experience since they had new employees running the department. And Id have to say thumbs up to Joe he had my vehicle done way before I expected and he was very easy to deal with and answered any questions I had. So thanks Joe and all be back when Im ready to add big power.

Heath and Shelton in the Service Dept were excellent and attentive. I had an issue with a rattling noise in a headrest. Heath and his techs took the time to troubleshoot the problem and send a note to GM for the repairs. I recommend Heath, Shelton or Weaver for your service advisor needs.

I dealt with a few employees, Larry Tate, Rob Kemp and Allen Sailors. I had my motor cover and struts painted to match car and it’s beautiful. The work is perfect and I was in and out with the way they scheduled the install!

I have always had great experiences here in the past, but today had a few issues. 1st, I had my 2011 2500 HD Denali pickup in for a factory recall for the air bag. I also had an issue with starting a few times in the last few weeks and had to prime the fuel filter manually to get it to start. My issues today are two-fold, one is after 4 hours it was determined that they did not have the air bag for my truck even in stock! Wasted day as I will have to bring it back when they get the proper parts. The second MAJOR issue I have is that I had paid for an extended warranty on this vehicle 3 years ago and knew that it was expiring yesterday 7/26/21. I had attempted to contact the Finance Dept for over a week to renew it and got no return phone calls. I finally reached someone yesterday who was helpful, but I expressed my concern about the expiration date and my truck coming in the day after with a problem. Didn’t seem to be an issue. Today when I brought it in I was told that it expired and that Ally would not consider any exceptions.. so now I get a $643.00 bill for some thing that should have cost me a $50.00 deductible!! I would expect the dealership to step up and make this right. I will say that the employees I dealt with were all friendly and professional. Dennis

Chad took great care of me as he always has

Can I just tell everyone I dealt with was awesome 👏🏼 Go in an ask for Marvin!! He was such a pleasure to deal with.No high pressure! 5 stars ⭐️

Love this place. Very helpful and informative. Fast, Reliable & friendly!

Wonderful employees, fast service, a bit pricey but you definitely get the quality you pay for

Service was great. But service could have honored my $20 coupon. It only expired on 8/31. Thanks.

Great experience. The video multi point inspection they provided showed me exactly what was going on with my car.

My service light came into check my emergency brake. My car is only a year old. They tried to diagnose with the IT dept, but could not find why it was coming in. So, they replaced my battery for free. Great customer service.

To whom it may concern,I always have a pleasant experience here. Especially with my service advisor, Chad Weaver. He always schedules me in a timely manner and when I arrive he always greets me with a friendly attitude! My car is always finished on or before he estimates! Never have I had to return as work was done correctly the first time! The Technicians always take care not to cause any damage or further damage to an already stressed area. My vehicle is always returned washed. Good job guys!Thanks, Dan

Jeff was great! Super friendly and explained everything they would be checking on my car for the maintenance service. And I even got sent a video of my car with a mechanic explaining what I might want to keep an eye on in the future. My car was ready on time, and everyone was super friendly. The free car wash was an added bonus! Overall great experience

Was a great experience, i always take care my cars and i descide to let Future Chevrolet perform oil change on my Vehicle, was just right on time.

Well it has been a long time for me to use Future Chevy, however Chad is my own personal service advisor and I will continue to come as lone as Chad is there. !

Trevor was awesome! This is the 3rd time he has unfortunately has had to help us with this car but he always goes above and beyond to check out all the warranty information to make sure we aren’t paying for something we don’t have to pay for!

As soon as I got there they were listening to me on the service that I wanted. By the time I got back Jim was telling me that it would be done in a few seconds.

Outstanding service, and even more important, outstanding communications. They even shot a video of my car to show me the status. I could see all the items they checked on and the condition of parts and the service they provided. I loved that!

The personnel were welcoming and helpful. The time estimated to complete the service was spot on. I was very happy with the job they did.

Visits at Future Chevrolet are always a positive and pleasant experience thanks to Chad.

Maintenance, diagnostics, repairs, I trust you. I pay for your skills to resolve the problem. To say it may not be fixed wand keep the money is unethical. You may want to look at this practice.

The service techs at Future Chevy are super nice and accommodating. I like feeling confident about bringing my vehicle here.

Full 60K mile service. Super nice and efficient!

Excellent customer service. They always treat me like family

Excellent service! My truck was done 3 hours before the estimated time

The service rep was very professional and polite. The work was completed very quickly.

Anyone looking for a great vehicle buying experience Future Chevy of Sacramento is the place. Ask for Gary Tallman.

These people are awesome!I’m COMPLETELY satisfied.Jon Rogers in service department is very helpful friendly and thorough. I highly recommend future Chevrolet Sacramento 😃👍

My go-to for service on my Chevy Volt. Always professional and timely!

I went in to get my trailer brake controller programmed. Other people on YouTube have said that Ford dealers charge $40-$45 to do this future Chevrolet gave me a estimate of up to $400. They said that the trailer break and turn lights were not working and they weren’t unable to fix that. They charged me $350 and didn’t fix anything I looked into it and found that the fuse controlling the lights was blown and for seven dollars I fixed it. I was totally ripped off!!

This is Derrick Lopez. I brought my 2020 Chevrolet Silverado in back in April 16th 2021. I had issues with my truck engine. Jon Rogers helped me out over the top from the beginning!! And found out it was the transmission. Throughout the weeks before getting my truck back. Jon kept in touch every few days with updates. He was very professional throughout the whole process and answered any questions I asked. Even when I brought my truck back the next day because there was a leak and it was only my cap not being tightened enough. Jon had the mechanic come out to fix and talk to me. Overall Jon was great and exceeded my expectations. You need to promote this guy!! Thank you Jon!!

They did a good job. The video was awesome.

Trevor was very helpful and informative. Great customer service and communication

I found the staff to be friendly and professional. My car is in good hands.

Excellent communication and customer service every time! No complaints at all!

They perform repairs in a timely manner and guarantee their services

The transmission on my car was out ad they were very efficient and communicated well. Luckily the work was under warranty.

Factory recall on passenger air bags.

Chad in service is awesome and a true professional.

Less than 24 hours after buying a brand new $50k+ truck from them, I discovered an area on the interior that was either defective or had been poorly repaired prior to me purchasing it. Chevy is not willing to replace the part (interior door panel), instead, they are offering to have it repaired. This is incredibly disappointing

Very good customer service and Chad is very professional

Very helpful getting my part for my car .

Happy with service so far.

They removed the issue on the AC and diagnosed the issue with the parking brake. They did a great job

Chad was awesome. Friendly, and knowledgeable. I will be coming back for all service issues

John in the service department was very helpful and got my truck taken care of quickly 👍

I had a Software update performed. The tech was quick and professional.

Always get GREAT service here and our service advisor Chad Weaver is absolutely the best in the business!

Future Chevrolet is my Go To Service dept. that helps me with all of my automotive needs. They are always Extremely Professional and I feel confident in the parts and repairs.

Great job thank you Jeff Heath for everything

Jon Rogers was very helpful he went above and beyond.

Chad always is the best!

Out standing people Tony and John your awesome

Brought car in to update software for radio. Unfortunately no new updates and Bluetooth is for phone use only

More than just professional. Great customer service!!!

My boyfriend took his truck in that we just bought from them to get repair because we’ve been noticing noises coming from the front shell area and they couldn’t figure it out. My boyfriend kept trying to get in touch with the guy Jeff and he kept dodging my boyfriends calls until he had to call the actual dealership it’s self. In all I wouldn’t recommend anyone to get a car here just flat out terrible service

These guys always do a great job.

I was completely surprised when my service was free

It was as pleasure dealing with Joe Arnds. He is very knowledgeable about the products he sells.

Done on time and was kept fully informed every step of the way

They fixed all my issues under warranty

Professional Kept us informed.

I took our company vehicles here. They did amazing work on getting the vehicles taken care of and fixed quickly. Only had a few problems and they were rectified very quickly!

My experience with parts today was excellent thank you for your help and patience to the guy that took care of

Quick and friendly parts counter!

The service was excellent!! I highly recommend Future Chevrolet!!

Have always used this dealership even before change in ownershipYes

Service on Friday and check engine light on Monday. Looks like they’re paying for repairs on this Friday. I don’t believe in coincidence.

Always a good experience! Professional and reliable service!

Trevor and Future Chevrolet have been taking good care of me and my cars for many years

Great job, amazing customer service

Very satisfied with the communication and work.

Reliable, honest and professional service personnel!

Service was done in a timely manner but was given a estimate and when I went to pick it up the final price was more,, apparently they dont add the diagnostic charge in with the estimate that they give you till you go to pick it up,,,, surprise,,, not good practice

Appointments dont really matter, was early to mine and it stil took three hours to finish 😒

They have been taking great care of me and my truck no matter what the problem

Oil leak in engine oil pan

Work done inexpensive and well.

Excellent service!!!!

Great customer service

I prefer this Chevy service department compared to others. Theyre punctual and friendly and my vehicle is done when promised. Ive also never experienced any come back issues like I have with another Chevy dealership. Not naming names. Kuni Chevrolet. Anyways Ive worked with Chad Weaver and my mom has as well and we have good experiences with him. Well be going here regularly until our move to Alabama next year.

Great job!

The service department was great. My advisor was Chad Weaver. Had a problem with my Chevy volt not charging. Called another dealership first but was told that the soonest I could get an appointment was two weeks out and they didnt care at all that I couldnt charge my car. Then called performance got a hold of Chad and he got me in that day. Part was in stock and car was repaired in one day. All under warranty. Thanks Chad I will definitely be trusting them with my car form now on.

Great service and friendly people.

I love my advisor Chad Weaver, hes been our guy for over 15+ years. Weve bought many cars there and the crew is great!

Excellent

Fast

The people that work there are very nice.

We used to like the service department. I think there has been a management or corporate change. Employees dont seem knowledgeable or happy & prices have gone up alot. We will be going somewhere else.

I loves the sales team here at Performance, between my husband and I weve purchased 3 vehicles here but the service department seriously lacks. Everytime I bring my car here its a crazy wait time. I literally was the first in line when they opened the gates for an oil change and was told it would be more than two hours and that I should leave my car. I made an appointment through the warranty department on my brand new Traverse and was told by the lady just because I make an appointment doesnt mean there arent appointments from the following day that have carried over, what! Again I was told to just leave my car its going to be over half the day. Rather than make appointments why dont you ask customers to leave their vehicles for the day when they are calling to make an appointment. If it werent for the warranties on our vehicles I most definitely would stop coming here. Last year on our Chevy Silverado when I brought it in I asked for them make sure they did the tire rotation. Again left the vehicle with them in the morning. I get a phone call just before 5 pm saying the car was ready buy they were unable to do the tire rotation because there is some ware on the inside of your tire and I should get a new tire as soon as possible, we dont carry that size...Wait what?! Arent you a service department, who had my car all day? Needless to say we had major front end work done after taking it to Les Schwab who let us know exactly what was wrong kudos to them. It wasnt just a damn tire we needed the inside of that tire was shredded and I shouldnt have even drove one more day on it! Maybe the Chevy Service team should go spend a day over there and see how to handle their customers.