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OK Tire and Automotive
4715 Auburn Blvd, Sacramento, CA 95841, United States
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OK Tire and Automotive
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St
Review №1

My new go to place. These guys really know what theyre doing. Friendly, knowledgeable and professional. The whole place has a positive vibe. I highly recommend them!

Ma
Review №2

I had a tire that needed replaced because the flat was in an area that couldn’t be fixed. Have bought tires there in the past and they have always checked my tire pressure for free when the tire light has come on. They do a good job and provide good service.

Jo
Review №3

Great guys at this place. I Feel like part of the family here. I have had two different cars with different needs worked on and every time its a success. I Always get taken care of here and will return again when necessary!

Su
Review №4

Awesome service!! Employees were extremely friendly and pleasant. This was first time I took my car somewhere other than the dealership since I bought it in 2012! I couldn’t have been happier and they even came and picked up my car!!!! I will definitely be back. Very honest and helpful. Thanks OK Tires and service manager RT!

R.
Review №5

Top notch service center, Mark the owner goes above and beyond to make sure your satisfied.

An
Review №6

First time that I use for personal car. I have used you guys for business for last 3 years. Nate greeted me with a big smile (as usual) and positive attitude. The team at front desk makes me feel like at home. Keep up the great work team OK Tires. Thank you for great service. I will continue to send referrals your way !Angel

Pa
Review №7

I am a longtime customer of OK Tire. They have always provided good timely service at a good price. They are my go to shop for all services. A great team

Bo
Review №8

Normally the service is quick and very good. Today they seemed disorganized and not prompt when caring for me and my car. I hope its a singular experience.

Ro
Review №9

Ramon did a great job. I had brought the car In due to a banging noise under the glove compartment that had stopped a couple of days prior. Nothing was found. I also replaced two tires and got an alignment on special. They also changed out my oil and filters. I came in early, and despite having no prior appointment, after telling Ramon I needed my car ASAP, he was able to get me out by 11am. I even got a courtesy ride both ways from my house. These guys understand customer service.

Bl
Review №10

OK Tire and Automotive and the staff are incredible! My experience is always pleasantly enjoyable and Im left feeling confident my car is in great hands! This last time I came in for an oil change and was given a detailed report including photos of all findings...with smiley or sad faces indicating if an area needed attention. The inspection is a courtesy with my oil change which helps me keep my baby running smooth. Beyond their expert work...the character and customer service is always friendly and cheerful. Thank you, AGAIN, OK....maybe you should change to Incredible Tire and Automotive. ;)

Jo
Review №11

The owner as well as the employees are helpful, courteous and knowledgeable. Been going here for 20+ years and never had a bad experience.

Mi
Review №12

This place is badass. Honest automotive repairs and they are on time when they say they are. If you dont bring your car here when its broken youre wasting your money

Ri
Review №13

These guys are awesome! Professional and upfront about pricing! Ramon and his guys fixed my timing belt, water pump AND the A/C for 950.00. Yes, its expensive BUT worth it! Knowing that your car is being worked on by professionals takes the stress out of an already stressful situation! Cant recommend them enough!

no
Review №14

The guys there was really helpful and Chris helped us alot by offering us to give us a call when he was able to find the tires and rims of our car

Ka
Review №15

They are the absolute best!! ACTUAL customer service. They go above & beyond.. without request or expectation of kudos. They are ALL so kind & friendly & knowledgeable. They reward you for loyalty with their oil change program - cant find that anywhere else at the caliber these guys offer. The courtesy shuttle service is an absolute life saver since theyre not open on weekends & I have to schedule service during my work week. They answer their phones. Im not just another customer to them - no matter how busy they are, I never feel like Im bothering them or am just a number on a piece of paper. Ive finally found MY mechanic shop & Ill never take my car anywhere else!!!!

Lo
Review №16

I had battery issues and took my car in on my lunch break thinking I was going to need a rental car I explained to Mark he took me up to the counter and they took my car right in with no delay given how busy they were I was beyond grateful In less than one hour my brand new battery was installed while I sat in their very comfortable and cool waiting roomThe staff were all very professional and beyond helpful

Ro
Review №17

Brought multiple different vehicles here never had an issue, car or truck.Excellent customer service 👏Got my truck fixed same day 👍Nice folks and knowledgeable too!Thank-you ok tire and automotive

Fe
Review №18

I have been going to this place for my trucks needs for over a year now and will continue to do so. Great place and friendly people.

Sh
Review №19

Had a run flat repair done on my Mini. Great experience! Highly recommend OK Tires

Je
Review №20

Had a great experience. Fix my suv very satisfied with the work. Will definitely take my suv back.

Wa
Review №21

They were very helpful for my tire patch. Great cost and super quick.

Mi
Review №22

Brought my Hyundai in for 100k service, tires and brakes. Had it back in a day and a half. Now the car runs like a dream.Great service and communication. I really appreciate the printout of all the work that was performed. It was cool that Enterprise car rental was right across the street.Ill be back!

Ci
Review №23

Everyone here is very friendly and extremely knowledgeable. Scott helped us and he was very nice and kept us informed on what was going on with our vehicle.

Al
Review №24

Just needed a quick smog on a car I bought from an out-of-state dealer. The service was as friendly as always. Special props to Joe for sticking around to get the job done when he could have just s easily asked me to come back the next day. Thanks!

Gl
Review №25

Was able to set my appointment at 730 am and ok had all the services completed by 1030.

Li
Review №26

They also did my Smog ✔I would highly recommend them to anyone, especially to a woman. Because unlike other places they dont take advantage of you!Everyone is very professional, they take care of your vehicle needs and they explain the process.I have the up most respect for those that have personally taken care of my 🚗 car & those that have driven the shuttle service.

Ra
Review №27

I realized that one of my tires were flat and I really needed it to be fixed cause I work as a DoorDash driver at night. They quickly answered the phone and told me to come in. They gave me an estimated time of completion and total cost. I had a dentist Appointment, but they were nice enough to pick me up. The car is perfect now! This place is awesome!

xa
Review №28

Went in for a smog check and was completely satisfied. They were fast friendly and went above and beyond in there customer service. They even heard a sound and helped diagnose it. Even though I wasnt interested in getting the issue fixed at the time there was no pressure to upsell the repairs. And because of that Ill probably go back to get the issue repaired there. Great guys. Id definitely recommend to people looking for a good shop.

Ke
Review №29

Easy to schedule appointment online for smog check. The day of the appointment, they got my truck in on time and out quickly. They are always professional, knowledgeable and friendly. You can trust these guys.

Ta
Review №30

They are amazing. My dad is 72 years old and can no longer work on his car so having them come pick up his car, do the service and drop it back off is one of the best things that I have found. And they are so professional, I just can’t get over how amazing they are and the service that they provide. This is my second time using them and clearly I am going to be coming back. Thanks guys

Jo
Review №31

After researching reviews and ratings for several dozen auto repair shops in Sacramento, I asked Scott and the team at OK Tire and Automotive to assist me with a pre-purchase inspection and Mobil1 oil change on a pre-owned Corvette that I was getting ready to purchase online from Colorado. Without having the luxury of time to wait to conduct my own in-person inspection, it was important for me to find a reputable mechanic to give me an honest assessment of the Corvette’s condition. Scott was very attentive and responsive to my requests and areas of potential concern with the car. Scott provided me with detailed digital pictures of any areas of potential concern, and a comprehensive report/checklist regarding the car’s condition.The professionalism and exceptional customer service that Scott and the team at OK Tire and Automotive is an attribute that I find increasingly difficult to find. This is what motivated me to write this review. Many skilled auto technicians could provide the same assessment. However, it is the professionalism and superior customer service experience that sets Scott and the team at OK Tire and Automotive apart from the vast options of other auto repair shops. I highly recommend giving these professionals the opportunity to remind you what great customer service feels like!

jo
Review №32

Was quoted 2 hours and had it back in less then that. Will recommend to everyone.

V.
Review №33

I am a happy customer. Upon hearing my rear brakes squeak when I reverse, I called OK Tires and Automotive. Scott was able to schedule me in his busy workshop and took great care of replacing the brake pads and other courtesy evaluation of the vehicle. I would definitely go back and recommend to all my friends for their quality, professionalism and personal pick up/drop off service.

an
Review №34

These guys are amazing every time. I can’t believe how great the service is and am blown away every visit.The service is uniform up and down the chain of command, too! Must have an amazing work culture.

An
Review №35

Service was one of the best Ive had. It was super convenient with the pick up drop off service and the customer service was superb. Very professional and all safety measures and precautions were taken..

Br
Review №36

My service advisor Scott was very knowledgeable and helpful. I had a smog check done while I waited. The got me in early before I went to work. Bill was very friendly and answered all my questions. Great place to go for all your automotive needs!

El
Review №37

OK Tire is THE only repair shop I trust and recommend. They always go above and beyond with my repairs and maintenance! Highly recommend

Do
Review №38

OK Tires are the best! Best Service and technicians in the business! I wouldnt go anywhere else with my vehicle!

De
Review №39

Happy to wait while getting my oil change done .The servicemen are professional and courteous.

Sh
Review №40

I was in and out so fast! Went for a smog and these guys were on top of it

Di
Review №41

This is a very professional operation. I met the owners. They are nice people dedicated to providing great customer service.

Ev
Review №42

Always great. In n out in less then an hour without an appointment. 10 stars.

ja
Review №43

Nate was amazing and very professional. Very engaging with the customer and friendly. Keep up the great work.

An
Review №44

I cant even express my level of gratitude for the services they provided for me today.But I highly recommend!

Al
Review №45

Very friendly and fast service!

de
Review №46

They are great. My car is 8 years old and as the maintenance schedule is up to date I feel very secure that I wont have any breakdowns. I highly recommend OK TIRE great service and price.

Je
Review №47

On point, Honest, and straightforward. My favorite tire shop. Been going here for years.

Je
Review №48

THIS COMPANY IS GREAT!! WE HAVE BEEN TAKING OUR WORK VANS HERE RECENTLY AND THE EXPERIENCE HAS BEEN NOTHING SHORT OF AMAZING. THEY FIT US IN PRETTY QUICK NO MATTER THE SITUATION, THE CUSTOMER SERVICE IS OUTSTANDING AND THE PRICES ARE EVEN BETTER WE WILL DEFINITELY BE RECOMMENDING YOU GUYS!!!!

Jo
Review №49

The service was great. Had the shuttle take me home and pick me up. The brakes were due for service and the rotors needed resurfacing. Nate, the Service writer, recommended and wrote up my needs and made sure they were met with a smile!

An
Review №50

Great service. Friendly staff ! :)

Ki
Review №51

I have trusted my vehicle repairs with OK Tire for over 20 years. Never disappointed. They are fair. They offer free shuttle service back home and pick up when the repair is done.

Ta
Review №52

I was givin 3 different prices for a repair and when I called different shop they gave me $100 different price cheaper not impressed with ok tire they need to work on customer service and prices will not be going back

An
Review №53

OK Tires was great. I went there the first time to get 4 new tires for my Prius. They gave me the quote and I double checked online to see the wholesale and the price was super fair. A few weeks later I got an oil change and air filter replaced. They were super quick and professional.

Ru
Review №54

Ive taken many vehicles to OK Tire and Automotive over the years include a 99 Dodge Ram, 2018 Honda Accord, and more recently my 2017 Toyota Tundra. They have done everything from a new clutch to tires to oil changes and more and have always been professional and honest which I really appreciate. Their team actually calls you in a reasonable amount of time with any diagnostics, cost estimates, etc. so you dont have any surprises or are left in the dark wondering whats going on. Lastly, the free shuttle is a big convenience for getting to work while your cars in the shop. 5 stars gentlemen!

St
Review №55

They are professional, work well as a team, communicate well and offered opinions about my car to not do any unnecessary or premature repairs.

Ch
Review №56

IHave been going to OK tire several Years now and the customer service isalways consistently excellent as is the workmanship and the prices are fair. I would highly recommend them to anyone who needs work on their car.

Ja
Review №57

Had a screw in my tire scheduled an appointment was there for maybe a half hour while they patched it. Had a cool conversation about classics with one of the mechanics behind the desk very professional definitely going back for any tire problems i have.

Ge
Review №58

This entire team is awesome from Ramone to the guys in the shop. Thank you again for taking care of my truck. If you have any mechanical needs for your vehicle take to these guys. #1.

Ma
Review №59

The service advisers are knowledgeable and courteous. With a shop of hardworking mechanics that know what there doing. Honest repairs at the right price. Once you get to know these folks, youll keep going back. Have a safe day.

SY
Review №60

Very professional and courteous. I would 100% recommend that people use this shop. Ive been in the service industry for over 30 years and this is how you do business.

FF
Review №61

Excellent service and customer recognition. I actually enjoy bringing my vehicles here. The staff know our names and cars, even with the masks on these days.

De
Review №62

I get my oil change here and other services too. When I need a smog test done I come here. They have a great service where they come to the house to pick up the car. I moved to Roseville and thought it was too far. Nope! They came and took care of my car! Everyone there is great. I’ve never had a bad experience. Love these guys!

Ja
Review №63

This place is amazing. They are professional, a great value, and even filled my tires with air for free even before I was a customer.

Ha
Review №64

Tim and his team are great folks that have always provided me good service when I needed it. I most often use them for emissions but refer them to friends, family and fellow employees of which some use them. Best part? They pick-up your car and return it. A truly rare thing and very helpful. If you are in need of a service shop in the Foothill Farms/Auburn Blvd and Madison area (and anywhere close to that) that does pretty much everything, Tim and his team should be on your list to check out!

To
Review №65

Very fast and nice people

De
Review №66

Kudos to Paul who while conducting a requested Safety Check noticed that the right front strut had snapped right at the connecting point on the Control Arm. Had it not been for Pauls excellent vigilance this situation couldve turned in to a definite hazard and/or accident. So thank you Paul for your excellent service.Kudos to your Mechanic Jordan who had my vehicle repaired and back on the road in a very expedient time. He also took the time to explain what parts were replaced and the repairs he had made.If I had three thumbs they both would get a three thumbs up from me.

Am
Review №67

Toby was very nice and professional when I checked in to get my tire fixed. They were pretty fast considering how busy it was. I will definitelt consider coming back for future repairs and car needs.

Tr
Review №68

Great service, always friendly and fast!

Ma
Review №69

Excellent quality auto shop, they will never BS you with repairs you dont need and will even try to save you money on your bill whenever possible. Bunch of cool, friendly folks there.

li
Review №70

Dependable, honest, great prices.

Kr
Review №71

Great customer service. After calling the day before to check availability, I walked in with no appointment and hardly had to wait for my oversized tires to be rebalanced.

Ro
Review №72

Ramon and Nate took care of all my cars maintenance needs efficiently and professionally. Always friendly and trusted.

BR
Review №73

Great experience as always been going there for years. They even picked up my car at my work and dropped it back off when they were done. If you’re looking for a shop that does just about anything with top notch people give them a try.

Ga
Review №74

I mistakenly posted a “one star” review on 9/1/2020. I rate them Five Stars. Their work and customer customer service is excellent!

Ch
Review №75

Great response, professional employees, quick service and clean facilities. Would definitely use again.

Ca
Review №76

Wonderful service better-than-expected

Ch
Review №77

Extraordinary customer service. Very good with explaining what’s going on. Honorable and integral group of guys. I won’t go anywhere else to get work done, and I’ve been back a few times. If I could give more stars I would!

Ba
Review №78

Tire repair. Best shop in town. Highly recommend!

Ch
Review №79

Called OK Tire on a Thursday morning because my daughter had hit a curb and taken out a chunk of her right front tire. They said I could drop off the car same day. It was busy when we showed up, but a couple hours later they had her car all fixed. They were very polite, competitive and efficient. Thank you OK Tire! I have a very happy teen driver. : )

Ge
Review №80

Mr Mark (the manager) and technician Josh are the exact definition of being the best!!!! Had a guy do my brakes on a side job and they were 100 percent willing to help and find the MOST least expensive option that got me up and running (not grinding) in little to no time!!! I highly HIGHLY recommend OK Tire and Automotive! 5 Star service and repairs!! THANK YOU GUYS SO MUCH!!

Ji
Review №81

Went to get smog check and didnt pass first try they went above and beyond to make sure my car was ready before doing retest. Have had them work on my car several times and have always had a good experience and will continue to take my car there for service.

Je
Review №82

This business delivers the best customer service I have experienced in my life. I have been a customer here for probably 15 years and I am continually amazed at how they maintain such an outstanding level of service. You would be foolish to go anywhere else if you live close to this shop.Bravo!

Tr
Review №83

Decent pricing, excellent service. Staff were helpful and courteous. If you dont mind spending a premium price for premium service, they deliver.

ma
Review №84

Took 3 hrs tire not in stock. But all was ok. Very professional. Nice. All was OK

Ad
Review №85

I ordered a set of super sport tires. They arrived in two days an install took about am hour. Great customer service on the phone and in person. If you cant make it in, they will pick up your car and drop it off when its finished. Definitely recommend these guys.

Lo
Review №86

Great service, I take all my fleet vehicles there.

An
Review №87

Great people, friendly service, they go the extra mile, and they are fairly priced. My entire family has been going here for years. I highly recommend OK Tire and Automotive.

Da
Review №88

Very fast alignment. In and out in an hour.

Ro
Review №89

Stopped by late in the afternoon with no appointment and was accommodated by Nate. He was friendly and professional and had me on my way within an hour at a fair price. Only suggestion would be to improve the wall air conditioning in the customer waiting area. I trust these guys to do a good job servicing my car.

Er
Review №90

Customer service is always great! Never had any problems with any work theyve done always on time and they offer a courtesy shuttle in case you have to leave your vehicle and they do offer pick up as well this place is awesome Ill continue going to them and referring them to other people

Li
Review №91

Emergency stop after tire shredded on freeway turned into needing four new tires. OK accommodated a critical appointment for that afternoon, and also accommodated my budget, as well as clearly explaining my options. Recommend them highly.

St
Review №92

Awesome people and service.Seriously these people are so nice.I will definitely recommend everyone.Only minus is price is a little higher than other locals.But quality covers that, I guess.

Ma
Review №93

We have been taking our cars and trucks, private and business to O.K. Tires for probably 17 years. Mark (I know there are a lot of Mark’s) has probably been there at least that long and has always been extremely reliable, helpful and accurate. Never have we ever had an issue with them. So professional!Nobody has treated us better then O.K. Tire.

Br
Review №94

In November of 2018 I visited this location for an oil change and install of new battery. I was given a long list of recommended services I needed, mind you my car is 3 years old. I declined the services. My service tech was Paul. I recently went in for an oil change and my service tech was Toby. I was treated fairly and kind. None of the recommendations from the prior visit were needed. I am very skeptical about my prior service. Maybe get a second opinion if possible. Toby was awesome!

Th
Review №95

Toby at OK Tires was friendly and very professional. He clearly explained the process of replacing my tire and the warranty process. The staff was efficient and did a great job getting my tire replaced in a timely manner. I would definitely recommend OK Tires to others!

Sc
Review №96

They took care of my radiator issue with integrity and had great customer service. I will be coming back for sure. Your front desk guys are great! Thank you.

pu
Review №97

Great group of guys over there at OK tire. It was our first time their. We stopped by just to get a patch repair due to a nail in our tire. From the get go they treated my wife and I like we been there before. I definitely will be going back there in the future.

Br
Review №98

Mark and his team at Ok Tire are nothing short of world class. I just bought a new car and two days later both tires went flat unfortunately. Thankfully, they were able to solve my problem, pick me up from my apartment and take me home and to the shop hassle free. From now on THE ONLY tires shop in Sacramento Im buying my tires from is the Ok Tire Sacramento location. Dont look anywhere else.

Wa
Review №99

Nice customer service, I brought a tire in for a flat repair. I had the wheel in my truck. service writer grabbed the wheel and took it right in. 15 min of me hanging around and I was good to go. i used to deliver tires for a company and Ive seen a lot of places. this place is clean, friendly and from what I was watching very compitant. busy shop that has at least 15 people working.

Ca
Review №100

Got a Smog check done. They are a Star station and can do diagnostic and repairs if needed! Thank you!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4715 Auburn Blvd, Sacramento, CA 95841, United States
  • Site:http://oktiresacramento.com/
  • Phone:+1 916-331-2751
Categories
  • Auto repair shop
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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