Huge shout out to Mike and Rim Pros staff for their excellent work and customer service. I am a 3-peat customer with two curb rash repairs on a black wheel that were brought back to 95-98%. Recently powder coated a set of M3 wheels that came out absolutely perfect. Mike and his team has exceptional customer service, which is very hard to find in the car industry. Definitely recommend Rim Pros to anyone needing repair work.
Knowledgeable respectful professional compassionate and hardworking team.Starting with the front desk, the madam was so knowledgeable about the operation and was able to answer all my questions. I hate asking questions and having to wait for every answer 10 min because the front desk person has to consult with the wheel guys ( this was my experience everywhere except Rim Pros) I had a specific problem on my BMW z3 with vibration while driving where I had several wheels that were out of round so needed diagnosis and repair. I got an appointment and showed up early in the morning and was told to wait while the wheels are being inspected and repaired. Nick and his staff noticed me waiting outside and they couldn’t have been any nicer to me. Although they were very honest with me saying that the wait could be 3+ hours, any chance nick had he brought me in the shop and showed me the inspection process and the defect in my wheels. They often came out to give me updates and for small talk.Finally, the repair was very notable, most of my vibration while I drive was gone!!Quality work; best prices and compassionate and caring staff!Other businesses should learn a thing or two from you guys!A+
They always do such a good job. I had an appointment for a few weeks out and they called me early with a cancellation opening, so I ended up getting my wheels fixed 2 weeks early.
Good work….however I showed up at the time when the job would be done and they haven’t even started! Not happy with being late and not called about it.
They were able to fix the crack in my rim same day I called. Ended up paying the price I was quoted over the phone and the repair was finished faster than expected. The lady the runs the front desk is very helpful and friendly.
I curb damaged a rim on my 2018 Honda Fit. It ground into the metal and trashed the black finish. I found Rim Pros and brought the rim down for repair. Not only was the repair affordable, but they were quick and did an absolutely beautiful job. The rim is all pretty and new again. I highly recommend Andrea and her crew. Thank you rim Pros, great job!
Took my wheels here to get a nice fresh new powder coat and they did an excellent job! They also fixed some curb rash as well and the rims look brand new! Nick and his team were super easy to work with and prompt with communication through texting. Great customer service and very fair pricing. Would highly recommend. Thanks!
Of all the rim shops ive been to, these guys did the best work and at the best value. Thankyou
Was told about this place by a friend at American tires. Had corrosion on the inside of one of my chrome rims. Thought I might need to have the rim rechromed. But was lucky said they could fix it without the chrome because it was on the inside of the rim. They removed all the corrosion, primed and sealed it. Took about an hour and a half. Because of the corrosion my tire wasnt sealing and I was leaking air. All their work is guaranteed. Will let you know how it works. So far am very pleased . The staff was very nice and had a great waiting area. Which she told me was completely sanitized every morning. I saved probably over $250/300 by going there. Great place highly recommend it to anyone .
Very skilled employees top notch
I have a dent in one of my aluminum super snake rims. These rims are rare and no longer in production. Went to Rim Pros in Sacramento today to have it looked at by Nick, the owner. Unfortunately due to the type of finish and where the dent is located, it isn’t possible to fix the dent without ruining the finish and possibly having the rim crack during the repair process. But let me just say that Nick and his staff (receptionist, son & father) were extremely friendly, knowledgeable and honest. Even tho the rim couldn’t be repaired, the dent was causing a slow leak. Nick offered to take care of that for me and did so in a very timely manner. He did an outstanding job. Would definitely highly recommend Rim Pros to anyone looking to have their rims repaired!!
Leaving the market a few nights ago in a rain storm pulled out of the parking lot onto the highway and boom drove right over a median. The noise was horrendous! Fortunately the undercarriage was untouched but found a pretty significant dent in my rim.The word on the street was that Rim Pros were the ones to see! Texted them after hours with my issue and travel & time constraints. First thing the next day got a text with not only an available appointment that day but, that they could get me in and out in 2 hours!Was greeted by Andrea and her professionalism and welcoming demeanor was exemplary!The rim tech (forgot to ask his name) got right on it and after inspection came in to tell me the damage was significant but that he could get it fixed. 1 1/2 hours later he came in and said the repair went great and the wheel was as good as new.Drove away with a big smile on my face and it was like it never happened. The wheel looks fantastic!I highly recommend Rim Pros! Their professionalism, attitude and level of service are second to none!Thank you Rim Pros!!
Incredible work!
Had a bent rim for a while that finally bit the dust after the last set of tires I had put on. Fixed same day in about 45 minutes to an hour, after being quoted a 2-hour job. Before this my one tire on that wheel was losing about 25 psi and i would have to reinflate every hour of driving, with a constant TPMS warning on my dash. After a couple of hours driving it has been clear so far. Saved me a costly wheel replacement and potentially not being able to drive anywhere while waiting for delivery and installation at a tire shop. Thank you!
Mike was awesome. I had some rim damage on my new Tesla Model 3. Tesla referred me to them. Mike not only got me in the same day I called him. The job that was done is phenomenal. The rims look like nothing happened to them. Almost magical.
They do a great quick job every time I curb my wheels. Always look brand new again!
Rim Pros did a fantastic job restoring a rim on my Porsche 911 991. The wheel hit a curb and they repaired it in less than two hours. Excellent quality and service and Mike and Nick are super. It looks like new!Thank yiy
Wonderful people..great customer service and completely trustworthy... Treated me with respect and were very helpful in getting me back on the road.
Went to Lake Tahoe during Thanksgiving and got stuck in a snow storm and had to install tire cables on my new car. When I was able to return to a safe location and remove the cables, I was SPEECHLESS.....I had done some work with Rim Pros in the past and was hoping they could help once again. I am beyond HAPPY with the results they were able to do with my rims....Please PLEASE PLEASE...if you need any type of rim repair or service you certainly need to talk to RIM PROS
Rim Pros did an amazing job on my wheels! The car looks brand new again. Thank you! Thank you! Thank you!
The Rim Pros team are a friendly group, from the front desk receptionist to the workers. Felt really comfortable the first time meeting them.I had a weirdly bent wheel, not noticeable to the eye but was noticeable on the balance machine at speed. Unfortunately it couldnt be fixed. Nick is a great, honest, and stand up guy and end up not charging anything for the work. I lost a wheel, but gained a new wheel repair shop!
These guys just saved me a lot of money. I had a single rim that was bent and not only did they fix it, they did so quickly and had me out of there in under an hour. Very happy I made the trip to Sacramento as I was close to having to buy a whole new set of rims. Great service!
Such a great experience, and very great work on my new cars rim repair. I was able to speak directly with the shops owner, Nick, before and after the work was completed. He provided answers to all of my questions; and I was incredibly satisfied with the professionalism and knowledge that the owner and his team had. With the rim repair work completed, one would never be able to tell that damage existed before the work was done. Thank you Rim Pros!
This place did a great job repairing my wheel. The owner said that wheel will be a challenge to color match since it was a gunmetal color and that it might not come out perfect but itll be close. After receiving my wheel back, I couldnt find where the original curb rash was and tried looking for any imperfection but couldnt find any. Will definitely do business with again.
If you want the job done correctly, come see these guys. I came to them with some banged up old rims for my 2003 mustang I wanted to put on. They fixed them up and made them look truly brand new. Absolutely fantastic job!
Nick was great. Got me in and out in a reasonable amount of time. Be sure to call and schedule an appointment as he is a busy man. My wheel looks amazing. For a second I thought they may have rotated my wheels to fool my eyes. He is that good. Recommended.
I just bought an almost new car that the previous owner had grinded all four wheels against a few curbs. I heard Rim Pros could fix them like new, but I was skeptical that these wheels could really be fixed and that they wouldnt still look cheesy. To my Amazement Rim Pros made them like new. They were awesome to work with and did a fabulous job. If you want your wheels to look like new after they have been trashed bring them to Rim Pros. - Dave
Very hidden but definitely worth your time if you need to get a wheel unbent and balanced! Im a college student so as such Im spread pretty thin when it comes to funds. The cost for the straightening and balancing of the wheel came out to a very reasonable price! Nick is a very straight forward and honest guy that wont cut corners. Very caring for his customers as well, if there was a bigger rating than 5 stars I would give it to Nick anytime.
Fantastic!!! Rim Pros was recommended to me by Americas Tire to repair my damaged wheels. They told me they have never had any complaints from customers who they recommend use them. With this I had set some high expectations going into my appointment. Nick and the team were super friendly, got the job done in about half the time quoted. And it totally blew me away - over the topic quality!!! Brand new wheels again! Huge fan!
We were out of town and got a rim repaired at this place, we were just happy to get home, 6 hrs away, and his work is still holding up after he wasnt too sure it would hold up for too long. Great work! Very Happy Customer!!
Very friendly and knowledgeable staff!
Great service, done fast and done right. No complaints.
Very detail oriented, honest and professional, he color matched my wheels paint and the look amazing, like new, thanks again nick.*Damian.
These guys are great. They do amazing work. Will definitely be back if I ever need wheel repair again!
Rim Pros did an excellent job on my 2008 Mustang GT FOOSE rims. The rims were 10 years old and had seen better days. They look as good as they did 10 years ago. Highly recommend Rim Pros if you are looking to refurbish you rims.
Nick, the tech who took care of my wheel issue, was knowledgeable, professional, and a gentleman. I have seen examples of their alloy wheel repair, and would recommend them to anyone who needs such service. One older Mercedes wheel that had been extensively damaged in a pothole incident was repaired so well youd never know it had ever been hurt.
Just left the shop, my car drove smooth all the way home. Will try on the freeway tomorrow.
Great job repainting the wheel quickly and outstanding customer service as well.
Nick, the owner is very friendly and professional. Easy to talk to and explained what will need to be done and when it will be ready. I had a Porsche Rim that was dent on the back side. It was repaired to factory specs and completed on time.
Hands down the best in the industry!
First an foremost, I have thrashed my wheels and didnt think I can ever get them repaired... never checked, never bothered.. but my wheels bothered me. I had to do something about it. Anyways coming forward to the future after 1 year with me grinding away, I knew I had to find a good place to get them repaired. There were only 4 locations that looked promising. I picked Rim Pros due to ...of course the 5 ☆☆☆☆☆ rating. I thought.. maybe they will get them half as they used to look.. you know BRAND NEW!. Anywho.. Carol had told me that it could take half a day.. but after 4 hours I couldnt believe my eyes.. they look like I just bought them they got skills!,..no remnants of the scars, scuffs, thrashing... just UNBELIEVABLE!!! work that they have done. Carol is amazing and was very helpful and knowledgeable a true professional!. Nick and his team worked fast and took there time to make sure they turned out the best product they only know how. Thank you very much.. you have a customer for life and will be telling my friends and family where they can get their work done.
Great job on fixing all the damage to the wheels on the Cayenne I just bought, fair price and very timely work. Assisted me get to and from the shop while repairs took place. Thanks very much!
Its great to find true profesionalism these days. Nick at Rim Pros makes the experience even better.
Ive been using Rim Pros for a better part of 10 years and have always gotten excellent customer service and great pricing from Nick. Ive probably had 4 to 6 cars that needed Wheels repaired and I always trust Nick to take care of them. Youre in great hands with Nick and trust that the work be done and done right.
Nick and his team are amazing. I had one trashed rim and one with minor curb rash and they fixed them both in 90 minutes. Couldnt be happier.
Rim Pros did a great job on my Subaru BRZ. They save me over $300 excellent service.
Had some curb rash on two rims, got them fixed in one day. They look just like new, impossible to tell where they got scuffed up.
Quality rim repairs - looks like new
They do excellent work and are very friendly and professional. I trust my Vellano and Vossen wheels to the experts at Rim Pros.
Nick is awesome. These guys do get work
Great service! Nick is fast and honest.
The customer service experience I have had in years highly recommend
Very friendly and great Work
Very happy with the service.
Excellent workmanship and service! Good stuff!
Really fast,great work, great price!
Professional people, clean shop, repaired my cracked rim, pleasure to deal with.
Great people
Very professional.