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Industrial Door Company
10235 Systems Pkwy suite b, Sacramento, CA 95827, United States
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Industrial Door Company
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R
Review №1

I asked them to look at a glass interior door at my office building because it was closing slowly. This door and closure were replaced 4 months ago and was never adjusted correctly. Instead of adjusting the door for me, Industical Door recommended it to be replaced. I almost fell for this recommendation but decided to give another company a call. Wtih just a screw driver, the other company adjusted my door and it finally works correctly. Industrial Door has recommended two other replacements just this year and I question whether they were necessary. Dont trust this company!! REPLY: Indsutrial Door provided that replacement in March 18, 2021 (proposal #30552). I had another company replace it but they did not adjust it property. So after a few months, I asked Industrial Door to adjust it for me and on August 30, 2021, you proposed a replacement (proposal #30845). Im just wondering if other replacement recommendations that you did for my other properties were necessary. Dont worry, you wont be haring form me any time soon.

Mi
Review №2

Super friendly employees and excellent customer service! Completely understood my sense of urgency as the requested services pertained to front door repairs at an elementary school in Stockton. The maintenance was done quickly and the work they performed was spot on. Totally addressed my concerns and completed all necessary repairs. I have not had a problem with the front doors since. Thank you!

Cr
Review №3

They work very very good timely manner. I am going to be using there service twice already. Upfront cost for everything including parts and laborm great customer service when calling in ( spoke with a young lady) . Highly recommend this company.

Sc
Review №4

We have used Industrial Door Company a few times now and would highly recommend them. I will definately use them again in the future. They were prompt and very thorough.

Ra
Review №5

Great Installers and very happy with door. Had to order my door because I wanted a color not in stock and took almost a month. First door sent was wrong color. I did not shop around for other quotes, just went with Industrial Door Co. Overall, happy with IDC.

Ab
Review №6

I would just like to share, How much I appreciated your help .in my time of need .Especially when you took time out of your lunch hour to accommodate my schedule .To me. That Showed how much you value your customers. I will definitely keep you in mind next time Im in need of your services and furthermore I will recommend you to anyone and everyone that needs Lock and door services.I would just like to add 1 more thing and that pertained to your staff and your stablishment. Of who I saw and ran across with of your staff there were very welcoming and your establishment is very very Professional and tidy.Have a nice day.

Am
Review №7

Really great team to work with- they were very responsive, provided a fair quote, and completed the work quickly. The door repair looks great! They accidentally misquoted us the first time and immediately called to apologize and make sure we felt comfortable with the revised quote. I had already approved the first quote that was too high, and I feel like other companies would have just taken my money and not corrected the mistake, but they took the time to fix it and to make sure I still felt comfortable moving forward. 6 stars for going above and beyond!

Du
Review №8

Purchase and Install folks that I worked with were professional and committed to meeting my needs - well done!

Pa
Review №9

We use Industrial Door exclusively on our church campus. Weather it has been for repairs, maintenance, or new installs they have always provided good customer service, fair pricing, reasonable response times and quality products. I would definitely recommend them.

Al
Review №10

Ive worked on several project with this company. They are truly pros all the way. Multi - talented they also do store front windows! Best part, they are available! They return phone calls too. Give em a call!

Ta
Review №11

Very professional and great customer service. There was a problem after installing the new door, i called and they came the next day to fix it. They were very responsive and i highly recommend industrial door company.

Ka
Review №12

Very professional company and great customer service. We own a commercial complex and we have been using them for the past 10 years for all our door repair needs.

St
Review №13

The workers were fast, courteous, and professional. We had vandalism in June or 2020, and had out front door glass shattered. Not only did Industrial door, fix the door, they adjusted it so it closed smoothly. This may not seem like a big deadline, but it was! Thank you Industrial Door from your CEO to dispatch to your incredible workers. Thank you!!!

To
Review №14

Replacement of cables on large aircraft hangar door. Well done and the pricing was fair and competitive.

T.
Review №15

I don’t recommend this company, screwed our 1st order and took them 5 month to complete the job, we were told their is a year warranty if there’s any issue they will fix it without any charge now when I placed a work order got a voicemail stating they don’t want to work with our company. Wow!! Really

Je
Review №16

We have been using Industrial Door for all our glass and door needs for several years. Always on time and they delivery what they promise!

Li
Review №17

Always responsive and knowledgeable. Awesome to work with.

Sh
Review №18

Great price and professional service.

Ro
Review №19

Easy to work with, quality products, expert installation and post work satisfaction follow-up. Thanks

Sa
Review №20

Quick to come out. Super helpful.

Cl
Review №21

Bad experience. Hope I am the exception. Forgot to order my door, did not show up for scheduled install (still waiting), and was lied to about a discount to make up for delays.

K
Review №22

The repair was completed in a timely manner.

Ji
Review №23

When our roll up door was damaged, we needed help asap! I called and spoke with Krystal, she was amazing and went above and beyond to help our company. A team of 2 arrived super fast to get our door secure before closing hours. They worked fast and got the job done in no time. Thanks to all!

Pl
Review №24

You guys are always professional and the results are great.

Cu
Review №25

Great company, best prices, quality service, thanks again for the professional install. I’ll definitely sleep better at night with my new security door. Look no further this is your commercial door company to go to.

Ro
Review №26

Great service could not have been better.

Lu
Review №27

They were kind enough to keep me updated on the timing of when their guys will come and repair my workplaces door closer. When they were going to be late, they also notified me. They came in, did their job with such great customer service over the phone and in person.The owner offered them free lunch but they kindly denied.Very professional and again, great customer service. Super friendly.

St
Review №28

Industrial Door Company is a no-brainer for me. My time and expenses are important and they get it done!

Sh
Review №29

I have dealt with Industrial Door a few times this year. Everyone from the office team to the field team does an amazing job. They are fast at responding and very reliable. Highly recommend!

Se
Review №30

Great service, they took care of us from the beginning. Job was done right and at a great rate to boot. Would recommend to any customer or business that they call Industrial first.

Si
Review №31

About a month ago somebodys tried to break into my place of business so I had to get a new door I highly recommend this company they wont leave you hanging. Taylor Dylan is who helped me out.

Sa
Review №32

I recently had need of some repair work on a front door that worked with a door phone. Industrial Door Company was able to meet my scheduling needs which changed more than once. they always called back when they said they would. their technician Marcio showed up when scheduled and was very clean and professional. He completed the work quickly and were able to solve my problem.I highly recommend Industrial Door Company for any of your door or automation needs;

Da
Review №33

Was told a price on the phone and charged a different price AFTER job was done. Asked just a few simple questions to installer as i have already read some bad reviews i wanted to give it a try but i wish i hadnt. Rude and late from these guys twice now

Re
Review №34

Industrial Door Company is our go to company whenever we have issues with our doors at the hotel. They are honest, reliable and efficient. We highly recommend them :)

Am
Review №35

A++ company. Everyone at Industrial Door is professional and courteous. As a property manager, I can count on their prompt service and great communication. I use them for all my properties.

Ba
Review №36

Great customer service

Ke
Review №37

IDC was fast, honest and did a great job start to finish. Got me out of a pinch in a hurry, very professional company, would be happy to recommend them to anyone.

Br
Review №38

Quick response and great service. Had an issues with a frame being bent. Called in the morning and within a few hours they were on site to fix. Thanks.

Ra
Review №39

Super fast response!

Je
Review №40

Industrial does all of our overhead door work and their prices and service have been fantastic. Highly recommended!

Ra
Review №41

Allways attention to details and customer support # 1. I will only do my commercial door business and referrals with Industrial Door Company of Sacramento. Thank you all for the years of support. Ray

DA
Review №42

THEY HAVE ALWAYS BEEN SO FAST AND RELIABLE.. I CALLED LAST MINUTE AND THEY SENT SOME ONE OUT SAME DAY.

Sa
Review №43

Technicians were friendly and knowledgeable. Fast response easy company to deal with.

De
Review №44

Great company to work with. The doors I ordered were delivered ahead of schedule and customer service was awesome

Ja
Review №45

Excellent and affordable.(Do not use Vortex! They charge you tremendously just to give you a quote.)

Si
Review №46

I purchased a High Speed Fabric Roll Up door from IDC and they were great to deal with every step pf the way.

ni
Review №47

Very professional, got out here quickly and fixed it in quick time.

Jo
Review №48

All ways there when I need them and they get it done right the first time. A very responsive group of people!Jose

Jo
Review №49

Crystal, the receptionist, is rather rude on the phone. I hope the rest of their staff is more pleasant.

Ch
Review №50

Industrial Doors is so easy to work with - friendly customer service and quick work! They are a little pricey but you get what you pay for!

Ke
Review №51

Called them, they came out the same day, measured and ordered replacement door glass, came in a few days later they came out replaced the glass, all good. Would use them again, just hope I dont need to.

Jo
Review №52

This company is a professional group. It is a always great to work with them.

Al
Review №53

Very professional, respond to emails quickly, pleasant to work with.

Da
Review №54

My company EyeChicks has recently formed this past year. Literally a month or two later they had one of their associates come out and introduce themselves and their company. Which was awesome because they made sure we were up to parr with everything. The associates and techs were astonishingly nice, very personable and very very helpful. I would definitely recommend them to anyone that needed commercial work done.

Ti
Review №55

Great response. Fast service

su
Review №56

Industrial door company doing great job att my store in Marysville California

an
Review №57

Very friendly, fast and clean. Very respectable.

Su
Review №58

Came out fast, service guys were friendly and solve the problem right away!

Me
Review №59

Prompt service and very professional

ma
Review №60

Very efficient

Sa
Review №61

This business is like the ones I grew up with, honest and excited to help. Thanks to them I can access my shop. Dont think twice, these guys are gold

Information
100 Photos
61 Comments
4.8 Rating
  • Address:10235 Systems Pkwy suite b, Sacramento, CA 95827, United States
  • Site:https://industrialdoorcompany.com/
  • Phone:+1 916-634-0040
Categories
  • Door supplier
  • Industrial door supplier
  • Industrial equipment supplier
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–4:30PM
  • Wednesday:7AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
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