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Sacramento Rack and Shelving
62 Arden Way, Sacramento, CA 95815, United States
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Sacramento Rack and Shelving
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Review №1

Great people, Excelent service, and nice products. Would highly recommend to anyone looking for pallet racking or other types. Love the custom rolling racks they have. Free hot sauce 8-)

Fr
Review №2

Picked up a man basket for the company I work for and let me tell you whatthese people had excellent customer service happy energetic from the front office to the warehouse even the forklift operators everybody was in a really good moodvery rare to see something like that walked out of there with hot sauce a hat and some dry rubbuy your stuff from this business you will not be disappointed

Sa
Review №3

Jimmy the Driver is a good dude. A steady worker with a heart of gold. You can tell he enjoys his job very much. Good place with great people!

Sc
Review №4

Jim, Derek and their team are outstanding! They have always gone above expectation to service my account. They have completed all of my racking projects flawlessly and are willing to work around our schedule to get the job done on time and without issues…The Power Breezer Mach 4 is a great way to cool down your facility. My staff loves it and I recommend you give it a try!

Ke
Review №5

INCREDIBLE! We were looking for shelving to put in our garage and had remembered this spot after years of passing by it on the road. My whole family was with us when we ended up stopping by which included our three boys (age 3 and under) and our newborn baby girl. The woman at the front was so kind and accommodating offering all of us refreshments and treats for the kids as well as giving my kiddos little rack man figurines to play with and sunglasses! Rob one of the employees took us back to their showroom explained the difference in shelving and helped us find what we need. We were able to get in and out with everything we needed as well as being under budget! We went home with far superior shelving than anything we had ever seen at Costco or Walmart and honestly just could not be happier! I couldn’t have imagined a more perfect experience!

Ch
Review №6

The drivers are always so kind and sufficient. Glad to have this business in town. Thanks for all that you guys do!

ma
Review №7

One call took care of everything. Fast competitive quote and in less than 3 days we had our rack installed and ready to use. We are very please with the result.

Ju
Review №8

I can’t say enough great things about my experience with RackMan! I was looking for a big shelving system to put in my storage unit so I could utilize all of the vertical space available in it and avoid paying for a second storage unit every month. I sent my contact, Rob Porter, a picture of what I was looking for and my vision for the space. He was attentive and professional; within minutes he had a quote for me at an unbeatable price. The process was seamless from start to finish, and the smiling faces (plural) that greeted me when I arrived to pick up my products proved that Rack Man is a positive work environment that treats its employees as if they were clients. I hope that I find an excuse to return there soon to give this place my business again.

ku
Review №9

Visited really just to look around, the whole place is nice and professional and has some awesome customer service helping me look around!

0z
Review №10

A class act!! These guys and gals are amazing !! Super helpful, very friendly, kind and courteous. I called for a product I needed and they had it ready for me in ten minutes. Complimentary hot sauce rocks !!

Ed
Review №11

Great customer service!!!! Rack Man team knows its product and helped me to complete our church project! God bless you Sac Rack and Shelf!!!!!

Sa
Review №12

After mishap morning call with their Sales.. the owner personally called back, apologized and helped me get the exact quote I needed after all. I am impressed that he did not want to leave anyone unhappy😀Previously I wrote: You cannot get a quote without giving them your full name, phone number and email address. I told him I was not comfortable with that.

Re
Review №13

These guys are hardworking and trustworthy! Traits hard to find nowadays.

Kr
Review №14

Great company with amazing employees!! Highly recommend.

Ta
Review №15

I work for Newglass Unlimited and we just received our cantilever rack. They were extremely helpful with all of our questions. Were prompt with our order and delivery. We installed it, which was super easy and it looks amazing in our shop. Sac Rack & Shelving has great customer service and products! Highly recommend them and their company!

Za
Review №16

Extreamly great customer service and extreamly quick at getting you quotes. They even showed my dog some love and invited me and the dog in and gave us both water. Oh and theres the price gotta love that price the best around.

Ch
Review №17

Customer Service is second to none. Outstanding.

Ky
Review №18

Place is legit!!! Very nice place. Clean and organized! The guys were awesome and helped us out every step of the way and gave us great info!

Br
Review №19

Amazing customer service, thank you so much!!

De
Review №20

Great Guys ! Great prices, Lots of stock on hand new and used .Great customer service, I have told all me friends to check them out .Love The Rack Man Hats Great Rack Hats !!!

Na
Review №21

The employees here are beyond helpful, love coming to this place!

Sk
Review №22

Great great company would recommend 10/10

Ph
Review №23

Customer Service phenomenal by all employees.

Cl
Review №24

Great company! The staff is the best!!

Ha
Review №25

Some of the best customer service I’ve experienced. Thank you!

Al
Review №26

Rob at Rack Man is very personable / interactive and the customer service is amazing! They definitely made for an amazing interactive experience! I’ll be back! An I recommend that you do to!

Ch
Review №27

Excellent facility and great customer service!

Mi
Review №28

The customer service was impeccable.

Ke
Review №29

Very clean environment and fast and friendly service. I was also pleasantly surprised at how reasonable their prices are and how appreciative they are for your business. They are truly a gem of Sacramento and they are the best choice in the region for racking, shelving, forklifts and such, hands down!

Er
Review №30

The fork lift certification was a great course and more thorough than the ones Ive done in the past.

Ad
Review №31

Great service and such a friendly staff! Thank you!!!

Jo
Review №32

Great service, and customer service from everyone. Have storage issues and need racks or shelves this is definitely the place to go. Very reasonable prices too.

An
Review №33

Amazing place! Thank you!

Ju
Review №34

We love RackMan!

Ga
Review №35

Everyone I spoke with was very helpful. They had my original order from 10 years ago on file, which made the new one much easier to complete. The team in the yard did an excellent job of fitting the rack into the back of our minivan. This will help enormously with reorganization of the garage. Thanks again!

To
Review №36

Jim Warren and his team at Sacramento Rack and Shelving are fantastic to work with and their products are top-notch. Wouldnt go anywhere else with my needs.

Br
Review №37

Rob and Jim were very helpful, knowledgeable, and personable. They took the time to show me the inventory and explain the specs. Will be back for future business.

Em
Review №38

Exceptional customer service. All of the staff was helpful and friendly. The Rack Man has an and extensive inventory to choose from with fantastic prices. We will be going there for all of our warehouse storage needs!

Al
Review №39

Wow! What a great experience buying a new/used pallet rack. Everyone was so nice and helpful. The pickup was easy and quick. Will definitely return when we need more pallet racks for supplies for our warehouse. Great job to Jim, Derek and all the staff. Thanks!

Ka
Review №40

Great customer service very friendly staff and good prices definitely recomen this place.

By
Review №41

Fast response time and knowledge able staff. I called in needing a small amount of front to back rails. Jim worked with me to figure out exactly what I needed and send it out same day. Other places I called had a large minimum orders.Thank you guys for all your help,Byron- Frontier Auto Supply NAPA Angels Camp

Kj
Review №42

Great place, even nicer people.

Br
Review №43

Racks are awesome and customer service went above and beyond to get us up and running! Thanks Sacramento Racks and Shelving! Plus they customized our forklift which was a great side feature...

Ja
Review №44

Great customer service along with great pricing. Why go anywhere else?

Ma
Review №45

Great experience with a ton of expertise. They spend the time with you to find the best solution possible. Can’t recommend them enough.

Ca
Review №46

Great customer service, great product, great location!Love this place

Ar
Review №47

Customer oriented, friendly and very helpful staff. A tour of the facilities was great, felt like a VIP. Will go back and will be recommended by me to anyone interested in getting organized because they have a tremendous selection and options

Br
Review №48

Amazing service!! We got a few shelves at an awesome price, their customer service went above and beyond my expectations 👍🏻

de
Review №49

I was totally amazed at the attention you get from when you walk in until your done. Great from the front office area (water, coffee, popcorn and snacks). Mark was great and very knowledgeable. I was surprised at all the products you have to offer. I will definitely pass your business onto friends and family. Keep up the good work.

Op
Review №50

As a consumer they had exactly what I was looking for. My kitchen pantry has never been so organized. Everything is stocked perfectly and easily accessible now. I love it! I cannot wait to outfit my garages with more storage solutions from RackMan.Their staff is very knowledgeable and quick to serve. Everyone is friendly and professional from start to end. Amazing Experience. Five Star Treatment for sure!! You have to check them out before you go anywhere else. The best treatment and very affordable.

ja
Review №51

Excellent service on time and clean! Will use them for all my shelving and rack needs.

Ca
Review №52

Awesome Company. Customer service is excellent and they have everything you would need from Racking/Shelving to equipment

Pa
Review №53

I have worked with Derek and Samantha at Sacramento Rack and Shelving on two different projects and they both are excellent to work with. The communication is always there and they always respond in a timely manner with any questions or concerns we might have. From the initial planning stages through the rack install they are available 100% which you just dont see a lot nowadays with contractors.On top of that Jim Warren has donated his time, staff and resources to put on an event for our non-profit company, Rise Against Hunger.I would recommend this company to anyone who has warehouse equipment or racking needs ever time. They are a top notch company with nice, friendly professional people working for them.I hope we can do business with them again in the future.

Th
Review №54

As the Facilities Manager at my company I deal with Sac Rack and Shelving all the time. We have purchased many item from them and have always received Quality Service and Parts and if for some reason it is not right they make it right. A Great Company to work withThanks Again

Ze
Review №55

Outstanding service. A complete experience. You have a great team! Thank you for helping us with our rack needs, our shop is looking and feeling much better!

Mi
Review №56

I have never seen such a company worthy of a 5 Star review. I checked out a few competitors before choosing Sacramento Rack, and none of them really stacked up against them. They have a great showroom and warehouse, plus they always make you feel like family.

Bi
Review №57

Was in Sac Rack and shelving today looking for some info and a quote fora couple small projects we need to do at our business. My co-worker and I were prompltly greeted, and had what I could only grade as an A1 experience while there. We worked with Rob, met Jim the owner (who actually got up from his desk, greeted us and thanked us for coming in).And while gathering info, another gentleman provided us some info and was as cordial and professional as Rob and Jim. Thank you all! I will be recommending you to anyone having a need for the products and services you offer.

My
Review №58

I came here to pick up some racks for work and the guys here treated me like family. I had a great time and I would highly recommend them!

Da
Review №59

Great customer service, fast delivery, fantastic product! Ellie was amazing to work with. Sacramento pallet Racking is on a different level of taking care of customers.-Craftmaster Stainless

Mi
Review №60

The people there were very friendly and extremely helpful, the shop guy was at the front counter and was able to match me up with what I needed, everyone in the building was friendly from the front counter to the Gus in the yard, great experience.

Mi
Review №61

I have always had great service with you guys. Im not outfitting a new warehouse, just getting bits and pieces to fine tune the racks at our shop. Your people are friendly and professional from the receptionist to the guys that pulled the pieces for me.

Mi
Review №62

Such a friendly staff with great customer service. Their warehouse was absolutely immaculate. Only place Ill shop for my rack and shelving needs.

Ca
Review №63

Great service.! A earthquake couldnt wiggle these racks. We can add or adjust the shelves. They have everything on display in their warehouse. Be sure to get your T-shirt and Hat!

Ja
Review №64

It has always been a pleasure working with the Sacramento Rack and Shelving Crew. They are quick to process your orders, Professional, Knowledgeable, and friendly. You really can tell that every person on their staff loves their job. They also have a mind-opening selection of warehousing options that are sure to increase efficiency regardless of which industry you are shopping for.

Ji
Review №65

Highly Recommend! Absolutely Amazing! The entire staff at RackMan Sacramento Rack and Shelving are extremely easy to work with! Exceeded All my expectations! I have bought both new and used shelving products from them. They have also serviced my forklift at my warehouse! Thank you again,Jim EdmondsBouncy House Rentals

St
Review №66

Had a small issue and it was addressed and fixed instantly. Little side street hard to see .massive buildings.

Ja
Review №67

We were super impressed with everyone at Sacramento Rack and Shelving. We were able to choose from a lot more inventory than we had imagined we would see- its pretty incredible, they cover 3 city blocks right near Downtown Sacramento. I was worth the 2 hour drive to collaborate and make the plans for our warehouse. Were going to be a repeat customers for years to come! The people and the service are what weve heard about, we could have purchased rack materials just like it in the Bay Area- were glad we didnt because the price was better and the selection of inventory was better too. Look how our project turned out- NOW we can get moved in!!! Thanks, Rack Man!!!

Ry
Review №68

Awesome experience with Sacramento Rack and shelving! Jim and Andrew are very helpful and met all of our rack needs. We will be returning customers. Also got to join in on a Friday pizza party. Was a pleasure doing business there.Thanks Sacramento Rack and Shelving!

Br
Review №69

These guys are definitely top notch on their customer service. Very thourough at answering all my questions I had. Andrew took great care of me and gave me a quick tour of their shop showed me all of the things they do and services they provide. I will be recommending these guys to everyone I can. I bought a cat forklift from these guys and it was the easiest process Ive gone through with buying any equipment. I will definitely be coming here again in the near future and beyond.

No
Review №70

Love this place and there customer service always helpful

Da
Review №71

Today was my first time going to Sacramento Rack & Shelving. I needed some beams for an incomplete storage rack system I have in my shop. I was very, very impressed by the professionalism, humility and pleasant personality Chad, Mark and Melinda exhibited today while assisted me with my equipment needs. I have been employed in the public sector for 28 years now, and I saw from my very first contact with Chad, and then Mark, that their customer service was outstanding. Melinda was very nice and sweet at the front counter. The owners of this business should be grateful and proud for having wonderful employees like them. GREAT JOB GUYS!

An
Review №72

By far the best customer service and should resemble any companys model. Excellence! Supplied all my needs before ever talking to an employee. Then came the top notch product line and options. For what I build custom they match perfectly! The prices are outstanding! Then theres the owners,,,,, Blake Sheldon and his wife....and their time to introduce themselves with an old fashioned hand shake and greetings. Love it and recommend them today and tomorrow .........and anytime after that.Antonio CurielCuriel Concepts & Design Co.

RA
Review №73

This is the best place in the Sacramento area to get pallet rack and shelving materials by far!!! Forklift service, parts and tires too!

Jo
Review №74

Jim,Robert,Sabrina and Derrick are the best in the business!!! Thanks Max for getting me loaded up!

j
Review №75

I was helped by Neil and Jim in the office and Max loaded the equipment in the truck and on my trailer. These guys were extremely friendly and helpful. Their knowledge was exceptional and very eager to assist me in any way they could. I would highly recommend this business for all your storage racks, pallet jacks, and forklift needs. They have both Propane and electric forklifts. They also refurbish, and sell at a lower cost, forklifts they have refurbished if you need a forklift but dont want to pay for a new one. Stop by and check out their inventory and pricing, youll be glad you did.

Ad
Review №76

I love this place. We were on a very low budget and they treated us like a highroller. We got super high quality and affordable shelving. Everyone we saw was very nice and cordial.

Sa
Review №77

The service was excellent. The staff was friendly, and helped me find what would work for my specific project. They did not try to sell me stuff I did not want or need.

Du
Review №78

Super fast service. Great customer service. order was fulfilled within a day or two. Would definitely buy from again.

Ro
Review №79

Stopped in today to pick up a order for my job. As soon I stepped in the door was greeted with a warm welcome to the time I left! Everyone that works here is awesome and so nice! Showed me around the facility and gave Insite about the company. Never see that anymore with company’s always about sales not this company!! Thank you guys you guys are awesome and great products that they stand behind! Definitely will be ordering for my garage!!

No
Review №80

In a world where customer service seems to be a thing of the past The Rack man is a pleasant surprise like stepping back in time.A company that knows how to treat their customer big or smallI had a very small purchase need of a single shelf unit for my garage, but was treated like a VIP by the staff and was truly had a pleasurable experiencePleasurable experience buying a rack, you bet!Price and products are all top notch best you can buy anywhereBut the unequaled Customer Service is where they shineNo sales pressure or up sale tactics, just listening to you the customer and making sure you get what you want and needI Highly recommend Rack Man as a amazing experience start to finishThanks again to the whole staff

Jo
Review №81

Thank you Ellie/Kelly! over at Sacramento forklift For taking care of me on my employees Recert/ forklift class. as always fast great service and, extremely nice and, always there appreciate you guys always taking care or us over here at California Cascade Building.

St
Review №82

Ive said it before...you cant go wrong with Sacramento Rack and Shelving. Leaders in competitive pricing, knowledgeable and ever-personable staffing! Always my first resource.

Sc
Review №83

I drafted up some simple plans to put some pallet racks in my garage. They took the time to make sure that all my needs were met to my standards. Each person I worked with was very nice and professional. I will get all my future racks here. Easily one of the best places I have ever shopped.

To
Review №84

Customer service is phenomenal. Ownership and staff go above and beyond to accommodate your needs. Excellent example of putting the customer first.

jo
Review №85

Great service. Exactly what I wanted. Good people !!!

Ro
Review №86

Sacramento rack and shelving is a great place to shop. They have prompt service and very professional people who make helping you a priority. They also have a lot of great shelves dollys and forklifts at a great price. Check em out for yourself......youll see

Bo
Review №87

Needed some storage shelves for my house. These guys are twice as heavy duty as any of the large hardware stores or online, for close to the same price! Great customer service too!

An
Review №88

I can’t rave enough about their customer service and prices! As a small business owner, I am always looking for a great deal on quality product. You can’t beat Sacramento Rack and Shelving. They go above and beyond EVERY SINGLE TIME. Really friendly, knowledgeable staff! 5 stars all the way!

De
Review №89

This place is great they make you feel like family I was just a small fish in a big city for my purchase it did not seem to matter.Highly recommended check out the show room..

Mi
Review №90

Great friendly and knowledgeable people. They had the right products at fair prices. I would highly recommend.

Ja
Review №91

Most helpful people, great attitudes, everyone is always upbeat. Wouldnt recommend going anywhere else! They always have the products we or I need! Cant wait to continue using you guys for racks!

Je
Review №92

It’s nice to know that there are still companies out there that see it as a privilege to serve their customers. From the first contact, up to the point I said goodbye, I genuinely got the feeling that these people cared about me, cared about my business, and were motivated and excited to help me out. I’m very excited to work with such a fine organization and will be sending anyone I know who needs racks, shelving, forklifts etc their way. Great job!!!

Jo
Review №93

It was like dealing with my long lost best friend. Sincerely a fantastic company with some of the best customer service Ive ever seen! For example, I had ordered some shelving- not a large order. They took the time to email me on their day off to advise that the office was closed on Presidents Day and even responded to a question I had on that same day. Follow up was incredible and the product was a great value. If I could give more than 100% rating I would- but seriously you wont find much better when it comes to product and service.

wr
Review №94

This is one professional outfit ! Like the old days, they understand they have to gain the trust of the client, and then deliver once the deal is made. They really understand their business and products, and we couldnt be happier with the commercial shelving we purchased. This was a refreshing and pleasant experience and we will remain a loyal customer :)

Ch
Review №95

Ive been searching for a company to provide shelving for my expanding businesses and new warehouse space. I visited their location and was greeted by a lovely woman the moment I walked into the door. She took down my information and asked me a few questions to get familiar with my needs. I was offered drinks and cookies while I waited approximately 2 minutes for a rep to greet me. Neil was great, he took me out into the warehouse, was attentive to my needs, showed me my options and recommended what would work best not what made the highest price tag. I met Andrew as they showed me a few different set ups I could use, he was great also. Neil wrote me up a quote in 30 mins, presented me with a more than fair price for the quality expertise they provided. They agreed to deliver the goods to my new location no questions asked. I look for quality with the vendors I do business with, not the cheapest price, because in business you cant be the best and the cheapest. If you want top notch professionalism, and people who care about their customers go see these guys and they wont disappoint.Thanks for the quality experience.

Br
Review №96

Great customer service and great prices. The whole Rack Man team is really helpful and a pleasure to be around.

Ro
Review №97

Wonderful place to do business with because the staff is kind and engaged...the care! Distinct feeling when you go there to ask questions, pick up product, ask about service, or whatever on your mind. Very helpful!

Ch
Review №98

They are always willing to help you get what you need.

Ka
Review №99

Our racking project went smoothly from inception to final inspection, thanks to the friendly and professional staff at Sacramento Rack & Shelving. Everyone there was more than willing to assist with any questions we had regarding the inspection and approval process with the City. Special kudos to Alyssa. She rocks.

Gl
Review №100

Needed some help getting shelving for my garage and was trying to match what I already have. Andrew Bos knew exactly what I needed. Met Jim Warren and got some history of the business. Great people and a great local business. I HIGHLY recommend.

Information
100 Photos
100 Comments
5 Rating
  • Address:62 Arden Way, Sacramento, CA 95815, United States
  • Site:https://rackman.com/
  • Phone:+1 916-444-7225
Categories
  • Material handling equipment supplier
  • Contractor
  • Equipment supplier
  • Fence contractor
  • Ladder supplier
  • Shelving store
  • Safety equipment supplier
  • Stair contractor
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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