Jim Hosey is the most honest and reputable auto repair owner.

Its a good place for your car. Takes time and care,

I would highly recommend thisauto repair business.

My Togo mechanic you guys are awesome

Friendly service, quick and efficient.

Everyone is very nice there.. I can trust them with all of my car needs. Reasonably priced, too. Highly recommend!

These people know what they are doing, work very well with their customers and make sure they get the job done.

They were recommended by a friend. When I called they tried to help me over the phone with my car. When I arrived they came out and diagnosed my issue for free while I was standing there. I needed a new starter. The next day they did the repair. It has been a week and my car starts great. Repair comes with 2 years warranty :-) Waiting area was clean and they all were very friendly. Will recommend them to others and go there again.

Very nice people

What a wonderful place! On a road trip from Florida and our A/C belt broke. Pulled in and they looked at it. Within 5 minutes they were fixing it! Super nice and professional! Couldn’t be happier! If you need automotive work-definitely use these guys!

This establishment was not following CDC guidelines! No employee was wearing a mask, nor customer other than myself. I also heard the employees making racial comments about the community. I will never go here again. I needed an inspection sticker and was a new customer. Not a good first impression on someone new to the city or their business.

These guys are excellent. I get off late afternoons near closing usually, and they still always accommodate me when I have need to have my vehicle serviced. Owner and staff are super friendly, with superb communication.

They are wonderful. I trust them and I would recommend them to my family and friends.

Had a catalytic converter replaced on my wifes dodge caravan for about a third what it would have cost us at the dealer. Always great service.

Honest and great to work with. Know what they are doing

I was recommended to Apperson Automotive and everyone was very pleasant and most helpful. I had asked if I needed another service and through their knowledge the service was not needed. THANKS so much. I will be back for all my automotive needs. Constance.

Very friendly, clean, and they did a thorough inspection and took the time to go over their findings and recommendations for repairs needed .

Greatest place in Salem for automotive work!

Fair pricing. Honesty, friendly. Willing to work with their Customers

These guys always take care of me. They are fair, honest and reasonably priced.

Took my truck in for inspection and just like someone else here said, they rejected it and said my tie rod was going bad. When I said Ill go home and fix it and Ill be back, they kept pressing me about how Im going to messs up my alignment and steering. Ill ruin my tires with it. They wanted me to pay them to do it. But I work on cars for a hobby so I said no. Bought the part and went to put it on and remembered that it was done 2 years ago. But they can go bad so ok. But they were solid. Almost in new condition. Had zero wear on the boot. Had no play in the knuckle. Took it back and what they said was wrong and what was moving was actually a part that has some play. I would avoid this place at all costs.

Great service and trustworthy and honest people!

Outstanding group of guys starting at the top at owner all the way through to the very knowledgeable service thanks for making my experience quick, smooth and painless. Cant say enough good things about these guys.👍

Great service, knowledgeable staff, good price. Been coming here for several years and will continue to come back for all my needs. Great people! Jimmy and Mitch have a great shop👍

This place is super great! I had taken my vehicle to the dealership for a few problems and they were not very prompt or courteous.They couldnt get the work done the same day and they had to order a part that took a week to come in. Then they said they couldnt install the part for a couple more weeks. I found Apperson Automotive online and called to ask if they could do it. They were professional, courteous, and got my vehicle taken care of promptly. And the price was much less than the dealership. Im so glad I found them and will definitely use them again. I highly recommend them. Im done with the dealership forever.

I highly recommend this shop! I went to the same auto shop for about ten years on the other side of Virginia, but when I moved to Roanoke I needed to find a new place to take my car. I felt listened to and respected at Appersons. Many auto repair shops talk down to female customers. I understand my car and would like to be treated as such. This shop did a great job and in a timely manner. They have a comfortable waiting area which I used while they worked on my car. I will definitely take my car here again.

I wish there was an option to give zero stars. I was told on a Thursday to bring my truck in on the fallowing Monday. They proceeded to keep my truck till the next Wednesday and not do anything to it without calling to tell me that was the case. I finally called to get a progress report on the work being done and their response was we dont want to do the work. I had given them a fairly detailed description of the issues with the truck and they said that they would be able to do it on the Thursday i had called as well as the Monday I actually dropped the truck off. When i went in to ask why there was no work done on the truck and why they just decided they didnt want to do it, they told me that my truck was in too bad of shape and they just didnt want to bother with it. Mind you this is a 95 f350 dually with over $20,000.00 in recent upgrades. Avoid doing business with these people at all cost, your time is valuable and they do not seem to care.

Mitchell Sylvester and the boys will take great care of you at this location. They always are very helpful and knowledgeable and trying to take care of my vehicles. They have always looked out for me anytime Ive ever brought my car to them

Awesome workmanship and very friendly!

Great guys to work on your cars I have 8 cars that they maintain

Great groups of guys work there. Trust that Im getting true honesty from them.

Excellent place to have your vehicle fixed . I highly recommend 👍 this place !!!.These guys are excellent at what they do . And usually fast to .

Mitch and his crew care about doing quality work at a reasonable price. I trust them very much.

Great place to take your car very reasonable prices great service 👍

Fast

They deal with our large commercial vehicle with ease!

Needs to have better Communication with customers promised my vehicle on Friday they’re not open on Saturday didn’t tell me anything and had to wait till Monday and they had my car since Tuesday!

Always top rate! An honest business who cares about thier customer and a high standard of quality work.

Work as promised when promised, fairly priced.

Dave is awesome! Great customer service and honest work.

Always get good service when I come here and always fix the problem with car.

Whenever the hubby needs any auto work done they are the only one he goes too. Nice, courteous, & reasonable prices.

Very professional. Nice waiting area. Reasonably priced.

Great service center. Theyll treat you well.

Very friendly and they know what they are doing!

Great service

Great honest repair shop.

Gave false information on my inspection to reject it. Give it to them 2 months later to fix and reinspect (Did not drive vehicle for the two months). Tells me what they said was wrong the first time isnt what is wrong but now a ball joint is bad. Tell them to fix it and they get the wrong part stuck and have to order correct part. Dont work on Saturday so now I have to wait til Monday to get my vehicle. Very unprofessional! Needs to be reported for false information on an inspection! Do not go here for air in your tires, they will end up charging you for a new engine!

Although they were busy when I visited their shop they got to me as soon as possible with great customer service too

These guys are the best. Fare and knowledgeable

Great service, friendly staff, felt welcomed; a 5 min drive away from home. I had my car inspected today, a tire replaced a couple of weeks ago.

Very professional and knowledgeable staffs, and a friendly receptionist.

Good place to go

The staff is great and not out to take all your money for unneeded items

It is a big place to take your car too get it fixed went you got to have it quick

All the guys in there are Great and do EXCELLENT work!!!!!😍

Phenomenal customer service.

Such great people!

Honest fast professional service

Always friendly, honest, professional, and communicative

Great fast services

Great service

These guys are professional that dont charge a fortune.

Full service automotive repair shop, alignments and tire service.

Worst place to take your vehicle did regular maintenance on my vehicle for 2 years found out they never changed the oil or checked fluids just pushed reset button almost lost vehicle

Great people

Bad fuel pump on I 81 led me to Apperson. Great guys with great service had me back on the road in no time.