The atmosphere here as a team work π is great.The warming welcome and care for your needs is top of the costumer service here. They sold me really easy.Thanks to Hector Quiroz for making positive progress on every single step to complete the repair on my vehicle. He did everything without any effort at all to give me high quality costumer service. Very genuine, professional and sincere person that will make you feel part of the family of caliber collision repair. Thanks to the people behind the scenes that repair my car. Well done job!!!! π happy costumer. πI wont think twice if I need your services in the future. Well recommend from my part. Give this guys a try, hands down!!! You will experience from your self the warm welcome, the easy process, the care for your needs. The well done repair....I do stamp here my great costumer experience certification . This is the least I can do.Thanks again caliber collision Salinas CA repair.
I took time off of work to go in for an estimate. I was going to pay out of pocket for my repairs. The verbal estimate he gave me was what I expected the damage to be and I wanted to proceed so he told me heβd send me an estimate via email. I told him perfect and then weβd schedule a drop off a day to repair damages. Itβs been over two weeks, I have called twice saying I had not yet received the estimate via email and still nothing 3 weeks later. Poor customer service for someone who was willing to pay to pay cash for them to fix my car.
Very nice people thank you so much π€π
Amazing shop and staff! Great work! ππ
We dropped off our vehicle, and all the repairs were done within 24 hrs! Definitely recommend this establishment. The staff is friendly, and they make the experience all that better
Would recommend to everyone! I needed my gas door replaced & Richie got it done for me quickly! His service was amazing! I will now being taking my car here any time i need something done. They have a customer for life in me. Thank you again Richie!!! WONDERFUL service.
Great, friendly service, constant communication of work, done earlier than expected and looks like new!
Best serive, customer service kept me well informed on my car
Excellent customer service. I was kept up to date on the status of the repairs via text messages, which was very nice. The did an excellent job fixing the damage fender and bumpers. The car looks new.
Great quality work! very satisfied with the professional staff.
Highly recommend! Always great customer service, reliable and professional! Hector was really great with communication and getting me back on the road as soon as possible!
Caliber collision communicated well and had the vehicle done in a timely matter
Work was delayed and extended completion date several times. When I was told it was ready to pick up finally I had to wait for extended time while parts were still assembled. Work was told to me that was done was not actually done. There are still broken parts on my truck and new parts that were installed arent actually new.
Overall the most professional body shop Ive dealt with in my 50 years of auto ownership; fortunately Ive not need auto body work that many times but it has occurred over the 50 years on a few occasions. Not cheep but excellent overall
I highly recommend this business for any body repairs on your car. The staff is friendly, and very knowledgeable. A special thank you to Hector for having my car ready a couple days early!
Just picked up my Mercedes at Caliber Collision in Salinas. First time dealing with this shop and they totally exceeded my expectations. Hector Quiroz was my service advisor; he was professional from the time I dropped off the car to the time I picked it up. Hector was knowledgeable of his job. He responded to my questions and concerns promptly throughout the process. He dealt with the third party insurance, Hartford (which I do not recommend) with patience. The shop manager Eddie was also very helpful over the phone and went out of his way to help during Hectorβs absence. Iβm so glad I took my car to Caliberβs. Not only I was happy with the awesome work they did, they washed and sanitized the car. Also, they are tech savvy, I received repair updates daily via texts and emails . It was just nice and convenient to know the progress of the repairs. I thank the staffβs professionalism and enthusiasm in getting my car back to me in great condition.
I had to have my car repaired do you to my car being rear ended. They did an outstanding job and kept me informed on the progress of the repairs. They got my car finished before the estimated time and cleaned it inside and out! Hector answered any questions that I had and waited until after closing time for me to pick up my car because of my work schedule when it was finished. I would highly recommend them if you have any car repairs that you need.
I appreciated the awesome customer service I received from Debbie, Paul and the rest of the staff. Debbie and Paul went above and beyond to ensure my truck repair process was completely hassle and stress free.
Timely and efficient excellent customer service when my wife got her car back she said she could not even tell that there was damage done to it she was very satisfied I was jealous
Took my Chevy cobalt in for repairs they were super professional and made me feel welcomed honestly this ship exceeded my expectations definitely will recommend!
I really appreciated the amazing customer service I received from Debbie, Paul and the rest of the staff. Debbie and Paul went above and beyond to ensure my vehicle repair process was completely hassle and stress free.
If you want good car body damage repair check out Caliber Collision. They are the best.
Very informative in every aspect anything that had to do with my Chevy tahoe repairs Paul was very professional and all the staff very helpful I definitely recommend this extraordinary shop. 5 stars no doubt.
Had a little accident and was recommended this place. I am glad I had listened. Very friendly personnel at the front. They guide you through the process. The estimated time was spot on. They offer a ride in town if you need one and a pick up ride to the facility. The prices are on the high side but the quality of workmanship is awesome. Car looked brand new when I picked it up. They replaced my driver side panel above the front tire and replaced the front bumper. They blended the paint well, cannot tell where the factory original paint started to where the new paint begins.
Comfortable, welcoming waiting room and I was very impressed with the staffs willingness to attempt repair on my beater car, which might very generously be described as vintage with plenty of patina. The repair was completed quickly and for a very reasonable price. I chose this shop for the location but will be more than happy to return for the quality service if I need work done in the future. Special thanks to technician Epp for resurrection!
Great customer service
Very helpful and friendly staff. I Highly recommend.
Caliber Collision gives excellent service and always do great job on our cars.
Took my truck in for repairs and I couldnt be happier with the results . Great job Richie and Caliber team!!
I loved the work they did in my car. All very friendly and professional and best of all my car is like new again. Thanks Caliber Collision I truly recommend them.
Great. Helpful and thorough
I was in a accident and this shop went above to make my experience less stressful. Highly recommend.
Was very professional and car looked great when I picked it up
The work is very good and they keep you inform in the status of the cars.
A very professional body shop. Great work guys!
Very pleased with the worked performed on my car. My car looks brand new!!! They kepted me informed every step of the way until the job was completed. Didnt try to r I p me off. Thank you very much!!!!
Went here a two separate times for my car body repair and theyve done a good job both times. Id go again if I needed to.
Excellent work they do here. friendly staff made the process staight forward and stress free for me. Final work was flawless, paint and all!
Very professional
Best place ever, I love it ! The staff is super friendly & helpfully I was stress free during the whole situation they did a super fast & amazing job on my car, they left it looking brand new, Thank you so much !
Trash
Great work and very timely.
Love this place and people. Professional, dependable and reliable.
Using them for years! Fast, friendly and courteous
Shop does outstanding repairs!
Me gsuto mucho el trabajo que realizaron em mi auto quedo como nueva, y el personal es muy amable me sentΓ bienvenida todo el tiempo .
I liked the professionalism and kindness that they treat their clients, it is reflected in the very good work, Thank you for your service.
Excellent place