This was my first time purchasing a vehicle. Jay-R was my sales rep and he was FANTASTIC and I got the car I wanted! I had several dealerships calling w/voicemails, texting and emailing but Jay-R stood out from them all. He sent me 2 personalized videos including texting and calling. When I got to the dealership, I was very comfortable, despite the stresses of purchasing a car. Jay-R was not aggressive in trying to upsell me he was extremely friendly, easy going and patient with my questions. Id cannot recommend him enough!

They resolved the main issue I had with the car. They were very helpful. Took more time than I expected but its okay.

My MX5-rf got it’s paint chipped on the top side, driver side during the scheduled service on October 4. I told the service advisor as soon as I got to my car. She said that the service would give me a call since the person already left for the day. One whole week goes by, and no call.I also stated that one of my tires was losing air. Service technicians didn’t find anything wrong with it. Went straight to a tire shop and found the nail within 30 seconds.I would never recommend the “Complimentary” car wash they offer since they would give the car back half wet. The side mirrors wasn’t even wiped and looked like it just rained.I bought my car from a different dealership together with a Mazda Gold maintenance package for $2k for 11 services. That’s $180 per visit. But this dealership said that the plan is only worth $55. Maybe it’s Mazda as a whole, but don’t get that pre-paid maintenance plan. This is very unfortunate because a month after I bought my car, my mom and sister decides to buy a Mazda 3 from this dealership with the maintenance package as well, and they drove that car from Sacramento, adding 160 miles or something to it as a “brand new” car.

We took our Mazda to this dealership for a repair that turned out to be difficult beyond imagination. Over a period of time I had quite a few conversations with the service manager, Steve Poma.Our vehicle, as well as a series of events, created several situations that were frustrating for both the customer and the service department. Through out the entire process Steve was a skilled professional customer care expert. Several times I was becoming exasperated with the series of unforeseen circumstances. In each instance Steve was an excellent communicator who was able to provide me with thorough explanations and examples that shifted my frustration into understanding. I found him to have the ability to take the edge off of the situation the we both found ourselves in.This repair was unusual at best. Steve and mechanic Rick did an incredible job for us, going above and beyond to get the car back on the road within the budget.I can highly recommend these guys to take care of you car service.

Amazing service! Ana and Rambo were incredibly kind and helpful. Would recommend anyone to come here to purchase a new vehicle.

Very professional, quick with paper work, explained what each signature meant, we left there with a cool car, and very happy with our purchase. I would recommend that anyone looking to buy a car, this is the first place Id go to, and I am telling all my friends about how very wonderful, it was to work with an awesome staff at both Cardinale Volkswagon, and Cardinale Mazda. Thank you again.

Very nice people work there. I was having my car serviced and various employees made sure that I had everything I could need. Very pleasant experience.

Great place to buy Mazda cars. Quickly responds and ready to work with the customer. Sales manager Raymondu is 👌 and rest of the staffs are awsome.

$155 to diagnose what was already diagnosed by the smog shop. Ridiculous. Place

Good work they did a good job servicing my car.

Great customer service; expect 2+ hr for service to be completed. Best to leave car and come back at a later time.

I only have experience with their parts department but both times that Ive needed specialty bolts for my 95 Miata they were able to get them in around two days. I am also not great at describing what I need and they are always able to get me what I need based on my description of where the part is. Tony is always very helpful and friendly and I will definitely be back for parts again.

I love my mazda

Fantastic service !

I purchased a brand new mazda last year never thought I would consider this brand but gave it a shot since it was a nice looking vehicle and spacious for the family. Ive gone in to get regular routine service done oil changes and tire rotations every 5 thousand miles. Service gets done and Im on the road again. Aside from that, Ive experienced bad service unfortunately from the service advisors which seems to get worse and worse every visit who always seem like they are in a bad mood that hate their jobs, never smile and confront customers with unnecessary aggresive behavior that escalates a simple service appointment to a negative experience. If I would have known this is just the same routine each time I wouldve browsed else where and gave a different dealership my business.

I purchased a used truck a month ago and had a service light pop up almost a week later. I took it in and the service department was able to help immediately to fix the issue. Quick and friendly customer service.

Great experience with Art and his team. I selected this dealership over many others that were vying for my business, based on the good feeling that I got from these guys. They showed me all the cars that I was interested in and all the possible options available.It came down to two cars at the end and Art made sure that those were brought in specially for me to test. Great experience all around. I’m very happy with the car I selected. I would recommend this dealership to anyone interested in a Mazda or the other brands represented. Stress free and easy, as well as efficient, car purchasing experience.

I thought I was going to walk into another dealership that just wanted to make a quick sale, but not this one. These guys made sure to accommodate me and went beyond what was required of them. Im surprised that theres such a gem of a business these days. They were honest, accommodating, respectful, and above all, they made sure to take care of everything and make my purchase experience as affordable as possible.I would definitely come back again. Too bad I bought a very reliable Mazda 6 from them. So I know I wont be needing to make another purchase any time soon, haha.5 stars very well-earned.

Always satisfied.

Best service dep

Art was extremely helpful in my first car purchase. He took me for the test drive and showed me some features of my car before I drove it for myself. Art was very honest and did not pressure me in any way but took the time to put my questions are ease. Hes amazing!

Art was very polite, very straight forward. He is very helpful filled with so much information. Were truly blessed to have dealt with him. Hes a great salesman/manager. He didnt give up on us, thats why we came back to him.

I had a very comfortable experience. Art was not only extremely helpful but was very patient and did everything possible to make my purchase a very positive one. Javier was also outstanding. He was very informative and not the least bit pushy. The entire staff was kind and welcoming.

They are very nice and polite. However, told me that they did lower the price and when it came to doing paperwork. They hadn’t. Dishonesty in something like this makes me question how they truly work.

JR was very friendly and helpful with us throughout the entire process. We felt very comfortable as he and the other staff walked through step by step. We couldnt have asked for a more pleasant experience buying our first car.

Great working with these guys. They were fantastic in showing me the car and many other vehicles in my price range. Moises was fantastic in staying in contact with me about the car and Roberto worked hard to get the car in my price range. Overall I am very impressed with Cardinale Mazda and their staff.

Evelyn and Juan are the best!!! No matter what service need with my 2008 Miata, Evelyn makes sure I get in and Juan makes sure all repairs are done as they should be. Cardinale is SO LUCKY to have the two of them working there. I have never been treated better and I want you to know how much I appreciate all that they do for me and how grateful I am!!!

Jay-R and Tyson were absolutely awesome with getting exactly what I was looking for. They were very straight forward, kind, and welcoming. Thanks again for exceeding my expectations.

Jesse was awesome. Very knowledgeable and friendly. He found a way to relate to me and my family. I felt like he was a close friend after this experience.

Great service. JR was very helpful and straightforward. Did all he could to get the vehicle ready fro us coming from so far away.

My second Mazda purchase with Javier Arce. He’s the best salesman there is i had a great experience with my first purchase and had to go back to him for my second car & happy I did. I am in love with my new car!! Everyone at Cardinale Mazda was nice & happy to help. Making that bell ring after my purchase made my day :)

They sold me a car that I immediately had to send back in for them to fix, instead of checking out the issue in a major part of the car before selling they waited for someone to purchase it and now they have had it longer than I have. Everytime they say someone will call, or call back they dont which leaves you calling like a crazy person. But other than all of that they have a gentlemen that does that paperwork that is fantastic, and makes the best exiting experience.

I enjoyed the no pressure atmosphere. They were very flexible and accommodating. Art and JR went above and beyond to make my visit an exceptional experience.

Art was so very helpful to us. Since we know (Art) we always come here. Art help my brother also to get a car. He is a good salesperson. For me hes already part of my family.

Art did an excellent job with the sale process. He took time to explain the vehicles features & safety features. I was impressed with his knowledge & of course his help w/ all my questions. Appreciate all his help.

They made the decision of buying a new car so easy. Enjoyed doing business with them. Will do again! They were awesome.

I had a great experience. Daniel started from 10 am till 7 pm trying to make something happen to get my vehicle. Best service great personality and got my car : )

Customer service was outstanding. This was my first time purchasing a new vehicle and everything about the experience was fantastic. Jay-R really went above and beyond to make us comfortable.

I was absolutely satisfied with the service I received today from the person on the phone to the guy who came in from the yard to drop off my key saying my truck was ready. I was especially pleased with the service Larry gave me today. I will definitely return to this location for my future car needs.

Moises is awesome, never pushy and answers emails and calls up to confirm appointments. I bought a CPO with a few minor things to fix. You do need to do your due diligence in finding the issues, but they will do reasonable requests.

My experience here was like none other Ive had. The salesman was friendly, not pushy at all. This is a great place to buy or visit. The staff is ready to help.

Leo made sure everything was taken care of and parts were installed correctly. He came up with a solution to get me to work by providing a rental car for the day. Customer service was top notch.

Betty is the best salesperson. She help us the best as she can. She has a good attitude and provided the need that we need. She is so great among the rest.

I moved to Monterey from Upstate New York and was shopping around for a car. I had been to a few dealerships before this, but nothing had worked out yet. These guys have been fun, nice, and professional.I had a unique set of circumstances for buying a car (pre-financed from an out-of-state credit union) and everyone there was willing to work with me to make it happen. I think that I got a pretty good deal on a CPO Mazda 3.This was a really good experience and Id have no problem coming back or recommending family and friends.Big thanks to Victor, Beto, and Luis.

Do not buy a vehicle here, I bought my car 3yrs ago and had some recent recall issued with my Mazda 3. I tried getting this fixed but, their service department doesnt know what they are doing, I was hoping their manager Hector would be helpful, but in fact he was really rude. They are trying to get me to pay out of pocket for their mistakes. Will never buy a vehicle from them again.

Art and Isaac were very patient. Isaac took the time to look up terms and to explain the difference between the materials in the interior of the Touring and Grand Touring. They were great.

Im highly satisfied. Service was excellent. Best experience buying a car! Art was extremely helpful.

Art was very easy to talk to. He didnt make it seem difficult. He was very nice and did not pressure us to buy a car we didnt want.

Totally amazing, will be back. Honda girl convert to zoom zoom had the car I was interested in parked/washed/ready in customer parking. I appreciated that I wasnt vultured on arrival. This was truly the best buying/trade experience Ive had.

Art treat us no just a customer but like a family. We are purchasing out 3rd car here because of the warm and helpful customer service of Art. For us he is the best salesperson weve known. Cardinale Mazda is the best dealership because of Art.

Great customer service, they attended to all my needs and were honest. They were able to get me the car I wanted.

Steven was very knowledgeable. He was polite, I really enjoyed my experience. He gave a well-informed brief on the vehicle, was very patient, and explained everything thoroughly.

Professional, helpful, respectful. Ive never met an excellent salesman like Jonas. He convinced me to buy two car and I am happy with the purchase.

Customer service was outstanding. They were personable and easy to work with. They walked me through the car buying process in a carefree manner.

The service was a great experience for me. Arturo greeted me with a smile and a handshake and took me on a tour of the vehicles that I was interested in. I came back the next day knowing what I wanted and Arturo finished off the deal.

Art is the best salesman Ive ever met. He is straight to the point and patient. He has a personal touch with what he does.

Friendly, good customer servicee prompt, friendly, easy to talk to. Got immediate answers and greeted with a smile. Helpful with vehicle.

Art is the best person and helper because just when we thought we couldnt get a brand new car, he made it happen. I will always thank him for his lovely personality and great help.

I am very pleased with the service I was given today. The whole team at Mazda went above my expectations to meet my needs. Leo and Stephen were exceptionally helpful.

Art was able to help us find a perfect fit for our family and provided some wonderful insight! Ive never met a sales person who has shown such care in a customer.

The salesman was very helpful, answered all questions and concerns in a knowledgeable manner. They worked around my needs. It was a great experience.

They were very informative. I felt very comfortable about the work done on my car. Great service.

I had a terrific experience with JR! He helped me choose the correct auto for my budget. This is the 2nd auto I get from this dealer. The team is just fantastic. I recommend Mazda autos to anyone and come to see the guys at Cardinale Mazda. GRACIAS JR!!!

Sincere, great customer service. Art was very helpful and friendly. His knowledgeable expertise was so much help.

Leo was very personable and accomodating. He provided all explanations regarding the service and also customer discounts & incentives! Great job

This is the second car I have purchased from Art and again he truly exceeds expectations. He goes above and beyond to ensure that we are well taken care of.

Art was very nice to work with. He quickly put me at ease. I never felt pressured or like I was being taken advantage of.

All service experience was exceptional. Very friendly and well organized. Made miracles happen!

They had good communication, explanations, and were very helpful with our needs. I will gladly recommend them to family and friends. I am one very pleased person.

Great staff to help me quickly with my needs🌸

They were very patient with me. They gave me my options and were honest at any point and I did not feel rush or pressured. I had a better experience than the last time.

Art is an excellent salesman. He is patient and listened to my needs. I find him trustworthy.

Im a 2nd time customer and extremely satisfied. I trusted my fleet manager to get me a good deal and he did. Im very excited to own my 2nd Mazda. I appreciate all of Arts honesty and integrity. Hes very loyal to me as the manager of this establishment.

Not happy with the experience! And they ran excessive credit reports. Over 8 inquiries and no deal! I did not buy a car although they really pushed me to buy one that I did not want. They have not followed up. The building is gross. I would say NO!

Danny was awesome and found me a car I absolutely love. His customer service skills are excellent and I really appreciate him making us feel comfortable wtih our decision to purchase our new car.

Went in to look at a Chevy Silverado I was interested in but unfortunately I didnt but the truck was nice truck staff wasnt pushy and they try to help you getting as close to a payment your looking for thanks on the help for that but the only thing I would have to say if your really trying to sell a vehicle you should at least detail it or something of that nature to clean it up a bit that may help a bit on a sale just saying.

Leo was great. He communicated with me every step of the way. I could not be any happier than I was with this experience.

Joel Sorna was a good seller. He elaborated in a very good manner of all the questions asked. I am very happy with his work.

Leo provided us with exceptional customer service and went beyond my expectations. I am very happy with the outcome and service provided.

The service here is top-notch! Everyone is helpful and makes sure that I understand everything. Thank You!

Always satisfied with my service. Leo has been so helpful and is always making sure Im happy.

Awesome service. Salesman was very informative, respectful, and kind. I highly recommend his service.

Customer service was exceptional Joel took the time and had patience to the max. My sister referred me to the Mazda dealer but Joel not only guaranteed my satisfaction with the car but safety and I will be referring not only family but also anyone else looking to buy a new car.

Javier provided excellent service. He was willing to help me get approved on a loan.

I received good customer service and the staff were nice and friendly and helped me to find the best deal and answered all my questions.

Josue was very professional at all times. He was not pushy and it was appreciated. He also answered all my questions and allowed me to test drive two different cars.

Salesman was good and personable. No pressure to buy. Felt like he was working for my interests.

Bad experience, especially following a stellar experience across the lot at Cardinale VW....Mazda accepted a deposit on a car to hold it until it was ready for test drive and sale...called us 2 days later to say the car had been sold to someone else. Classy moves. Maybe we arent completely soured on the Cardinale way but only time will tell..... 😢

We are very satisfied. Great customer service. Art is the best!

Paul was very helpful, and stayed late to help. The rest of the staff was nice and not too pushy.

Very quick to help, understood my needs, and was eager to help answer all my concerns. I would highly recommend JR to any friend looking for a car.

Jonas was the Lebron James of car sales. He worked extremely hard to put us in the right car. I couldnt have asked for a better experience. He sells cars better than Stephen Curry shoots 3s.

Art was extremely helpful today. He was really nice and made it really easy to get my car today.

Art provided us with excellent service and went above and beyond his call of duty to provide us with the best deal possible.

Terrible got a car a week later coolant is leaking, turns out the car had an open recall no maintenance performed before selling the car its been 4 days and no word from them... very disappointed dont recommend buying a car here.

This was hands down the easiest car buying experience I have had. Brian did anything and everything to ensure I got what I wanted, and he was extremely personable and a pleasure to do business with.

Thanks to Jonas I am driving away in my new Jetta. He went through so much, words cant describe how extremely happy I am. I am glad Jonas was the salesperson who helped me.

Good experienc. Jay-R was amazing. He gave us a few options and worked with us. Oh, yeah, he also offered us fruit.

Very helpful to client and patient easy to work with and helped us get the best offer.

Salesman was very personable and knowledgeable about the vehicle we purchased. He was easy going and very much helpful in answering all our questions.