April really knows her stuff! (Nacogdoches location) She can practically answer any question you may have about your pet when it comes to nutrition and treats. She helped us a lot with Cody, our Golden Retriever, by recommending Redford dry dog food. Thanks to all the staff who are willing to help us out and educate us when it comes to our beloved K-9!

Prices are good. Especially with a membership card. They do need to educate their employee a bit better on supplements and nutrition or teach them to day they dont know. But still find out.

Great pet wash area. Team members provide excellent service every time!

Groomers are awesome! Our sweet dog was fired from Petco because shes completely blind and too much work to groom. The groomers here were super cool and had no problem with her. Plus the cut is one of the best shes had! 5 stars!

Pet Supplies Plus was a life savor. I got my large Shepherd groomed elsewhere so hed be clean for dinner at grandmas that night. They gave him back soaking wet and refused to dry him, Pet Supplies Plus let me bring him in and use their dryer, made sure we had everything we needed, and even helped me pick put a great brush to remove his shedding undercoat. They saved us and were so very kind while doing so.

Super(!) friendly, service oriented staff. Always a pleasure

We have ordered pet tags many times. They are excellent quality, all the information is correct and they arrive timely.

Im so happy to have found Pet Supplies Plus I can get my dog squeeky clean Im really happy with pet supplies thank you so much.

The staff were very friendly and helpful. This location is independently owned, not corporate, so theyve got more going on in terms of stock and pets available. They answer the phone quickly, too.

A little disappointed with this store after today. This is the location I usually shop at and normally, the customer service here is great. Today, there was a sign advertising a buy one get one half off of Arm and Hammer Cat Litter. The sign was placed directly under a box of cat litter that weighed 38 pounds. We went to the register and checked out, not noticing that we’d been over-charged until after we had paid. Upon noticing this, we asked the girl ringing us up and she called the supervisor, Ethan, up to do the refund and re-ring with the correct pricing. Instead of acknowledging us, Ethan went straight back and pointed out to the associate that the sale only applied to a specific size of litter. We went back to get that size and realized that they were out of the size they advertised as buy one get one half off. We ended up getting another brand of litter and when Ethan had to be called up again to assist with the refund, he refused to acknowledge us again, and offered no apology for the confusion. He simply entered his credentials for the refund and walked away from us. All we wanted from the situation was to at least be acknowledged. He made us feel more like an inconvenience. The associates who helped us acted more like managers than he did. This situation was handled poorly and I will not be returning to this location.

Super friendly and helpful staff.You can call ahead and let them know what you need and theyll have it ready for you when you get there. Its also nice to wander around a bit and see what new things theyve gotten in.One of the few places we could get all of the supplies needed for our bearded dragon. They are very affordable. 🦎

My German Shepherd Max has about 10 undercoats it seems and he sheds so badly. Every time I bring him to Pet Supplies Plus Jennifer does a fabulous job getting all that extra hair off of him!I would highly recommend the pet supplies plus on Nacogdoches. I have always gotten great service in addition to awesome Grooming!

My dog goes in the salt ocean water daily no problem reading all the information

These are the best tags ever! My dogs have NEVER lost them!!

Good place. Seemed a little low on stock and restrooms were dirty but staff was friendly and knowledgeable

Grooming did a great job. I think the price is a little high.I was asked how to get the 5th star on my rating: I think $45 is too high for grooming for a 4lb dog. Fair to me would be $35.

Max just got done being groomed by Diana. She did an awesome job thank you Diana. Love you Max

I started using Pet Supplies Plus - MacArthur, TX tags over 10 years ago and every time I get another dog that is what I get. They last forever no fading and they never fall off.

Very Clean, Great staff members! Great prices on treats by cashier!

Awesome staff very clean establishment and great customer service. Very helpful and patient.

My dog Anna really enjoyed her first time visiting a pet store. I like the prices of all the products & the staff is very friendly & helpful.

This place is amazing! Theyre always smiling and theyre always ready to help!

Staff was so friendly. Love doing business here

Great deals, friendly staff, self serve dog wash, with a variety of shampoos and towels!!! No mess at home!! I come every two weeks to bathe my corgi and he just loves it!! Plus he knows hes getting a toy and a bag of treats with there 2 for $10 deal! The staff is just as amazing, so kind and helpful every time we walk in! Keep up the great work!

Friendly staff. Nice variety of products. Easy store to get in and out quickly.

Diane is my furry kids groomer and she is so awesome.

Always great service. And always stacked up on the product I need :)

Great staff. Everything is clean and well kept.

Staff is always helpful with my aquarium needs

I always find what I need for my furry babies and customer service is great!!

Best tags. fast delivery!

Best grooming for my dog Max. Max has been groomed by Diana for the past 3 years

The store is huge. It has lots of pet supplies. They carry live animals. They had a gray parrot, a good selection of reptiles, and fish. They have pet groomers and they also have facilities where you can wash your own pet for $10. They provide four kinds of shampoo, towels, etc. The manager was very informative and patient as he answered all my questions. I have a very large selection of quality pet food. I highly recommend this store.

The manager, Jake went above and beyond to help me with the dog washing station since it was our first time. They are all so friendly and helpful and stock great supplies. Love that we have this in our neighborhood!

I have a mixed experience. This is by far the best pet store I’ve ever been to but... one of the employees kind of changed that. Let’s be honest, the main purpose of going to a store and not shopping online is the customer service experience and not just simply buying food and leaving. Unfortunately that was the feeling I’ve been getting from just of of the workers there. It’s like going in there spending over a $100 a pop on dog food, you just feel compelled to want to express your love for your dogs, but nothing reciprocated besides this person cutting the conversation short and stating how much I owe, me paying, giving me my receipt; the only thing that’s left I guess is to just leave! Leave feeling just empty...I didn’t give up however, for years I would just keep coming back and like every time this same person would ring me up and nothing improved. One day by coincidence I had my love pup in the car. After spending thousands of dollars at this one store I thought of offering to introduce the one to truly thank for years of business! But... the clerk got so apprehensive, in other words it was like: “please don’t make this hard for me, I don’t care about you or your dog; you got your food, now please just leave”. Wow! The truth is my dog just spent the whole day in the vet; so glad dogs don’t talk so I didn’t have to tell her what happened in there. Yea, COVID 19, but something that can be overcome with precautions taken. In the end people will do what they want and avoid what they don’t.I gave them 5 stars because I truly think that my experience might of had something to do with me. I don’t think this clerk will treat everyone the same way. But as for me, if all that store has to offer is just buying food and out the door with a smile, I can easily get that much more conveniently from Chewy.com.Good bye! That experience was the last straw, and sorry, I don’t want to go back there. Keep your 10th bag free coupon.In reply to owners response:I fully understand and appreciate that during COVID times precautionary actions must be taken. This matter is that this treatment has been going on for years, long before the pandemic.Do apologize, but your apology didn’t cover the whole issue from beginning to end.I’m not complaining: your employee did their job; the matter is that nothing more was done.I just can’t justify the drive to just acquire food, if that’s all it is, pandemic or not, what’s the point?

Pet supplies plus is the go to spot for the best prices and selection

I love this store! Associates are Always attentive and helpful. Store is always clean and organized. Prices are decent and fish selection is better than most. Highly recommend this store.

Provided grooming service for my two miniature schnauzers. The groomer (Jennifer) did an awesome job! She was prompt and contacted me right away after giving Judy one of my schnauzers a bath stating that Judy was very timid when she was washing her and that she may not be able to cut her hair. Though, she would try to calm her down and go from there. To my surprise, she was able to give her and my other schnauzer an awesome cut and I could not be happier with the service I received. Great customer service at a more than reasonable price. I will be back!

This is a great little pet shop with a wide offering. The staff is readily available and knowledge about all their products and pets. Ive never had to wait at the checkout.

Good pet store with a mixture of things for all kinds of animals.. Excellent staff answered all my question greeted us when we walked through the door nice,friendly,respectful could not ask for a better store! Thanks guys&gals keep up the good work..

Expensive if you dont use your coupons and rewards which I forget every time! But, extremely clean, helpful, friendly atmosphere!! They really good with your pets! I love the clinic and groomers as well, Although not Mags favorite part!

Pet supplies is the ONLY pet supply store I trust to get my dog & cat anything. Especially their food!Pet supplies always has the best employees and they truly care.My dog is obsessed with the iced cookies they sell by the cash register. They are his favorite! I recommend 10/10

Great place to find all your pups needs. The staff are very friendly and always eager to help.they also have bathing/grooming packages or self service bathing options if your bud is not so comfortable with others bathing him/her...and get this you get 5 washes for $25!!!! Dude what a deal...also they run monthly coupons when u sign up with your email so you get more for your buck...THIS PLACE AND ITS PEOPLE ARE AWESOME!!!

First time taking my Shih Tzu puppy to get groomed at Pet Supplies Plus on Nacogdoches. Jennifer has been a groomer for 12 years! Cant wait to see him looking handsome!

Excellent store, larger than it looks from the outside. They host a rabbit rescue from time to time and I am grateful for that. I will shop here in the future for that reason.

I always love coming here. It isnt usually as busy as some big chains, so my dogs are less nervous. Everyone is very friendly and the prices are great. They price match online, too, and always have great deals going on.

Love the staff!!! Very knowledgeable and gave me tips for my new puppy, they even clipped her nails real quick as a courtesy since she wasnt old enough to get groomed. Even when I said I didnt need help then later asked for help and they went above and beyond. I even bought more than I went in for, because I not only were items suggested but the employees were educational regarding items they suggested. Goats milk?! Who would of thought??

Great store. Good variety and always coupons available, plus your furry friends are welcome

I always love going to this location. Theyre so nice and helpful. Always asking me if I need help at least five times before I leave the store lol. I come here to get food and supplies for all my pets. Our Two dogs, cat, and ball python.

Great prices and friendly staff.

Jennifer is the most awesome groomer! She is so good with our little furry girl and we even followed her from another grooming facility!!

They are out of everything I needed. Employees are always very helpful.

This place is #1 very helpful and get store card for discounts. If you have pet at least dogs or cats you cant go wrong here!!!

Jennifer is always the nicest. Always so sweet. My dogs don’t care for grooming but always come home looking good and smelling good!

The staff was very nice and helpful. The store was very clean and organized, I was able to find everything I was looking for and more

They always run great sales and have a great selection of premium dog food. The employees have always been very nice and very helpful. I do wish they would put fewer animals together in the cages because it gets too crowded and then the animals (specifically Im thinking of the hamsters) fight each other :(

Great place. Has everything. Nice employees.

I strongly believe it was 50/50 blame on how my dwarf hamster died from this store.on my side for not reading the owners manual for hamsters online.and the pet store for not noticing they sold me a sick diabetic hamster that needed vet help from the moment i bought her..highly upset that they do not train staff and animals are in back of store instead of front where there more easily seen..

The most friendly and helpful staff. The groomers are amazing!! Way better and cheaper than other places I have taken my dog.

Very helpful and friendly staff, offer ti carry things to yiur car for you

Staff was super nice and friendly, the cashier took care of my return efficiently and was helpful in recommending products for my doggie.

Always great deals and online coupons for being a member. This stores personal are friendly and knowledgeable.

My dog loves coming here. I get her groomed here and everyone is really nice

Very nice store for pet supplies plus. Employees very nice. Fish healthy compared to my local one.

Terrible conditions for reptiles. Allowing a baby bearded dragon to die because they dont have a heater and a replacements on the way... Malnourished and allowed to die due to neglect. Disgusting..

My preferred place for dog grooming and de-shedding. They do a great job, they apply their coupons/discounts to the service and the dogs enjoy the pampering. 😊

Ask for Jennifer at the groomers. Shes very friendly, caring. Gives great service to our furr babies. All the staff is great. Thanks guys.

Lots of options and very helpful staff

Never really purchased anything there but I do know that its a great store to buy supplies for your animals get them groomed and taken care of

Love the fact I can bring my pet and give them a bath there myself. No mess at home to clean up no. My dog loves shacking a lot when wet amd there she can do it to her hearts content.

First off, Ive done reviews for this store & the babcock location several times before and d Ive always rated both very highly. However, after I purchased items today, the Gen Mgr Michael & also Kristen..were terminated. I left the Babcock location because the Mgr I dealt with was fired because of internal issues but I found a different location further from home & continued my purchases for our pup. Yet, here we go again. Granted owners can do whatever they wish but some customers come to the stores mainly because of the service provided by the employees. Since the 2 terminated today are being replaced by someone from the Babcock location...Ill find somewhere else to do business. Customer service means just as much to some as a little savings. I hope things turn around eventually.

Every associate asked if i need help and each one was very informative of any and all topics related to pet food and supplies.

Nice clean store! Staff is friendly. Love the bird!

Staff is always more than willing to assist. They keep you informed of current specials and deals. Friendly and professional.

FANTASTIC customer service and pet supply selection. Staff is always knowledgeable and extremely helpful.

Pricey, but they are more personable than the big box stores. Plus, the help is fantastic.

Quick and easy doggie bath. She loves it and easy on my back😊

Had what I was looking for,great sales and bargains,service and people were very helpful and very nice.and they were happy to do it,rare quality now a days with so many people just doing it for the jobs sake!.

Love this pet supply store! The prices are good and customer service is amazing.

Friendly staff. Id give it 5 stars but there isnt a lot if cat/kitty supplies there.

Fast and great service.

This location is way better than the one in Austin highway. I miss the walzem location but this one is better

They had bigger cages for my Guinea pig than pets smart. The staff is super helpful and friendly.

Super friendly staff

Great people real pet friendly good prices and selection.

This place is awesome. The prices are reasonable, and combined with the decent quality of the products, this store has become one of my go to places for treats, toys, and food.

Only place i can find quality level food for my dogs in 44lbs n coupled w discounts, you save more there than at petsmart. Grooming services and vaccinations available. Downside is some products i use are not avail due to size of store but still is better for your buck compared to other pet supply stores mentioned

Nice place but they never seem to have the cheddar and bacon dog biscuits when I go. Maybe they are popular with the doggies

Friendliest staff! Good selection and much better prices than Petco or PetSmart.

I shop at this store 3 times a month. Each and every visit is a welcoming affair. The associates greet and welcome me and truly mean it. And while Im browsing up/down the aisles, other associates are so very helpful and ready to assist! One of the male associates carrys a 40lb box of kitty litter out to my car without me asking. Im quite satisfied with my decision to use Pet Supplies as my store for the life of my two felines and my betta fish!

Great prices and better brands. Always treated when walking in. They seem to have better brands for dog food than the big retail stores.

Wonderful customer service! Extremely welcoming, and my new go to place for my pets. The Groomer was very caring, and helpful with my dogs.

Friendly people. Love taking my dog there for baths

Friendly service. Always ask if you need help.

They have great customer service. The grooming is cheaper than PetSmart. They do a good job.

Got gifts for my friends new puppy

They had few species of aquatic plants which is conveniently on my commute

Amazing store with wide variety of pet supplies for all pets

Love this great staff and I always get my dog food there

Great prices. Comfy feel about the shop.