Ive been a customer of theirs for many years. Today I used their Rental studio for a photoshoot with a model. If youre needing a place to rent for a studio shoot, this is the place for you! It has multiple walls for creating different sets and pretty much all you need to bring is your lighting. They provide stands, light modifiers and stools, even some apple boxes. The staff is very accommodating and its very private, just close the door and no-one bothers you. Your free to just concentrate on your work.
This was a very good experience!Easy parking, ramps for those of us who have a hard time with stairs. The service is batting way above its size. Extremely friendly and customer intensive staff ready to answer any photo and service relates query.I drove in 1.5 hours and was greeted by World Class service. Everything was in order..everything worked perfectly when i got home.I will obviously be using this store as home base! You will not be dissapointed
This is a great store. Most of the staff is very friendly and helpful and enjoy talking about photography and offering advice. The only reason for the 4 star rating is that they are often extremely limited in the lenses they can offer, so when it comes to lenses I am often forced to buy online because they simply dont have what I am looking for.
They had the camera I wanted in stock and the salesman was real understanding as I havent picked up a real camera for 27 years. Free class next week, been watching YouTube to understand terminology. Looking forward for help in getting the most out of this camera.
Here lately Ive given 100% of my business to Camera Exchange. The experience of the sales staff is way better than anything you would get at a Best Buy or Target. For this reason Im now a loyal customer. The lens and camera rental department have a wide variety of choices to suit your needs. The prices are also quite fair for the service and product quality. I was also very pleased with their camera sensor cleaning which I was consider excellent. Choose Camera Exchange next time for your photography needs.
Everybody here is so nice! Very helpful and knowledgeable. You feel so welcomed here. They let me try on a few lenses and take some shots in their shop.
Sold some equipment and bought new. Rentals are available also. Great people and great store!Enjoy the Mac & cheese!!👏👏☺️
BEST camera store ever! The staff is so knowledgeable and genuinely interested in assisting you with your questions. Sam is awesome and the rental team is excellent!
This was my first visit and I am pleased that I stopped in to buy a new camera. I was immediately impressed by the large inventory of a wide selection of gear for sale and for rent. I think they take trade-ins too. Customer service here is top notch! The person who helped me was a pro and very knowledgeable. I highly recommend shopping here for your photography needs.
Needed an unusual sized lens cap. They had it. They also still sell film! Lots of great stuff in the store.
As a photography enthusiast, I was not comfortable trying to clean my camera sensor, so I took my camera in to be serviced. The staff were friendly and quick to help. I also sent two lenses in to be calibrated at the same time. They had a quick turnaround. I tested out the lenses that weekend and was very pleased with the cleaning and calibration. I will definitely be back to their store in the future :)
Great service and they had what I needed in stock. Quick transaction without being pushed to buy anything else.
This is a great all around camera store with excellent expertise. They have a great selection of cameras, lenses, accessories like camera bags, straps, filters and everything you need to shoot. They do camera repairs abs sell used camera equipment. They are a great resource and offer wonderful help to answer camera questions and give classes.
Every time I have visited this store the customer service has been great
The first time I went to this store the employee that helped me was great. I am brand new when it comes to photography and I went into this store hoping someone would lead me into the right direction of where to start. I would have bought a camera that day with the recommendations I was given, but I didn’t want to spend the full amount so I told myself I would be back.Today I went back and the service was horrible. I explained to them I was new at photography and wanted a beginners camera. This time I had all the money to spend. The guy helping me was horrible. He handed me a camera, said it was for beginners, and told me to basically figure it out myself. I will not be back to this store. If that’s the help I will get then I will Google and research everything out and buy from online recommendations.
Fantastic place to go buy your camera gear. Everyone is always super friendly and helpful.
Nice, helpful employees. Definitely going there again. Professional and personable.
We took in an old camera and they checked it for us and told us what was wrong with it. All without charge. We did end up buying a lens but simply cause it was a good deal.
Has a wide variety of items for photographers and videographers and you can rent lenses to try them out before you purchase.
Always helpful staff every time I walk in.
I love supporting local businesses. However, i will not be supporting this one any longer.
Awesome place, rent there all the time. Staff is very knowledgeable and friendly.
Great Camera Shop! They have all your wants and needs at this place. They are very knowledgeable and extremely helpful. Definitely somewhere I’d keep coming to for all my camera necessities!
Excellant place to find that special camera, they even carry analog for the best quality images
Well stocked but not as good as 5 years ago. I was looking for a camera battery charger and they only had a third party one that I hope will work. I was ready to buy an 800meter lens. They did not have one in stock and it would take weeks to get one. Unfortunately I will be hundreds of miles from San Antonio.
I was asking for a tripod and the seller showed me the place where they are. I asked for prices and if they had other cheaper tripods, because sometimes second brands are very good quality and cheaper. It seems like he didnt like my question, he quickly showed me a cheaper one and ran away. Then, while Im looking the tripods he was ordering them next to me. So I decided to leave the place. When I am leaving the place another seller in used lenses stand said there you go I dont know what was his intention. I would have bought a Manfrotto be free gt xpro, I just needed a little love from the seller. I found the same model in the internet that was 50 dollars cheaper. Camera exchange probably needs competition in san antonio to start treating their customers well.
The staff was helpful. Unfortunately, they are too expensive.
Wow! Stopped by today to ask about a camera repair. The customer service was unbelievable! Without exception, everyone greeted me with a smile and was ready to assist. This store could give lessons on customer service. Ill be back. Thank you all!
Love this place.. prices comparable to online and other stores. Lot of selection.
CameraXchng rocks. They have pro level lenses that are high dollar and make them available for an affordable price for rental. I rented a Sigma 18-35 to see if I like it. I did and will be ordering it. Thanks Xcng!
Excellent Camera store in the center of San Antonio. They have what you need and they work with used gear and rentals as well. I wont say they have everything but they will have something that will address all of your photography needs.
I was blown away at how friendly and knowledgeable these people are about cameras. For a newbie that knows some stuff about photography I felt risky comfortable talking to Sam about a camera purchase. Even if you are just thinking about wanting a better camera, or want to rent a lens check this place out!
Pretty knowledgeable staff. A little pushy but good otherwise. Great rental crew and good selection
The tall guy that helped me (slight British accent) was very knowledgeable and patient. I’m a beginner and just wanted another lens for a camera I inherited. He helped me select all the accessories I needed but was not pressuring me to buy. I will definitely shop here again!
Ive been renting from this place for over a year. I could not ask for a more intelligent, helpful staff. They have a great selection of rental gear as well as purchasable products. Ive been very happy with them and will continue to use and recommend them to any of my industry friends.
I had an online class with Sam to learn about my new Canon camera. It was the best in-depth overview I’ve ever had - yes I know that sounds contrary but it exemplifies how Sam is able to condense a ton of information into what you, the user needs to know. I now feel pretty comfortable with all the menus and knobs on my camera. He is professional and courteous and you can tell that he really cares about you. It was great
Such a professional and kind store. Even with the chaos of covid and Christmas, they were patient and willing to talk to an amateur wanting to rent gear. Highly recommend this place for rentals and purchases. 🤘🥳❤
I took a Zoom camera class with Sam. He was incredibly knowledgeable and professional. I feel so much more confident using my camera know. He had a great way of explaining things! I would recommend a class with Sam!
A very friendly place for cameras and about every camera equipment and accessories you can think of.
Recently took a photography course with Sam and had a great experience. He is very knowledgeable and friendly! I am excited to take the second course!
Love renting all my equipment from the camera exchange. They always have the equipment I need. I recommend them to anyone who’s looking to rent photography equipment.
Daniel Paxton was great in answering all my questions about equipment to start up my venture in photagraphy. Camera exchange will be my go to store for any future gear I will be purchasing.
Always find something to take home!
Only locally owned camera shop in San Antonio, luckily they still need fair prices in spite of the lack of competition, and are really helpful. I shop there regularly
Wow, this place has really stepped up there game. GREAT EQUIPMENT ON HAND!! Sliders, Stabilizers, Jibs, Lighting, Microphones, Cameras they got it all!!!I just purchased a A6500 and 18-105 G lensGreat deal they gave me cheaper then online and love that the talked to me all about this camera before this purchase. And showed me all features and let me play with before purchased.. I highly recomend stoping by if you wanna look or eve t rent something before you buy.Used last weekend and i couldnt be happier with vids and photos.. Check me out at Skull Crusher Adventures on all social media sites
Great selection! Excellent customer service!
My wife was most impressed by the staff and service as she pursues her hobby.
A great place to rent a camera
Always so helpful and professional.
Staff are very helpful!
I am a beginner with a camera that is wayyyyy beyond my capabilities. The man with the beautiful dreds helped me. He explained my problem and showed me what NOT to do again. Charged me $0. This is the place for you! They have made a lifelong customer out of me!
Absolutely, amazing customer service!
A great place to buy all of your photography and recording supplies. They have a great selection of products, and are very knowledgeable about all of them. Overall, if I need anything photography related, this is the first place that I go. Thanks guys.
Terrible service and employees lack knowledge.originally i went to purchase a gimbal and the employee at the time made it seem like i knew nothing about photography... nonetheless i purchased a gimbal and didn’t need it (literally just opened the box and saw how it worked and realized it wasn’t gonna be for me, i called to return it (note i had accepted the 15% restock fee) after i had spoken to them they said they couldn’t accommodate and that i had to go out of my way to return it again, fine. i sent my mom to go return it, they started making up random “scratches” to keep a higher percentage of the return and they were extremely disrespectful, i will never be returning here again, i would rather buy things from across the globe than ever shop here again. disgraceful people and bad company. do yourself a favor and if you’re in san antonio area just drive to austin and do business there, you’ll be much more content.
Great customer service. Little overpriced but worth it for the knowledge you get
Colin was awesome! We came in to get out lens looked at and our camera fixed and he took care of it at no charge. It’s the small things that truly make our life as photographers so much easier. So we appreciated the customer service! This is why continue coming back. Thank you!
Outstanding service and extremely safe. Thank you for sending our device out for certified repair.
Robert Barlow spent over an hour with me, educating me on lenses and your stirs products, even though I didn’t make a purchase due to the price points, he tired everything to make a cheaper option! He was extremely patient & honest. And I’m forsure coming back here to spend my money once it’s pay day. GIVE THAT MAN A RAISE !
Customer service is amazing, they have a larger variety of everything you could possibly need. Staff if friendly and knowledgeable. Store is tidy and well kept. We have rented lenses from here a number of times now and will continue to do so.
Disappointed that no in house service repair on a vintage SLR 35mm film camera. Repairs are sent out.
Always amazing!
Recently had my camera cleaned here. It went pretty smoothly with a quick service but I did have an issue with material ending up on my focus screen that wasnt there before. With this issue you would think I might give a poor review but Roddy has been quite helpful in remedying the problem. It is currently being fixed by the crew over at Camera Exchange. Things happen and what sets apart a good company from a bad one is the company taking ownership of mistakes and showing the customer they care. As of right now I am not happy about the situation but I am very happy with how it is currently being handled. Good people who do try to make sure they are doing the right thing. I will always support that.
Camera exchange is a staple of San Antonio. The people there are super down to earth and incredibly helpful. Ive been renting and buying all my gear there for years.
Stopped in to check out a cool shop and pick up a new lens. Fantastic staff who were patient with an out-of-towner. Tremendously wonderful shop spoke with the sales clerk number 183 for about 45 minutes. Could not have asked for a more personal or better experience
Customer service was great even though they didnt buy my camera equipment... but the store was clean, the employees were nice and helpful.
Excellent Customer service. Sam is so knowledgeable. I had been coming in with questions about my Nikon D600. I thought it was broken. Sam and Jack answered my questions. They set me up for my own class. Sam taught me so much about my camera that I have owned for so many years but I didnt know how to use all of the functions. He is calm and easy to understand. He explains even examples of why you would need certain settings. Sam and Jack know so much about cameras. They can help you out with any equipment needs you have specific to your work. Sam said he also teaches classes. I highly recommend Camera Exchange.
Absolutely great staff! I forget the name of the gentleman that helped me but he was super knowledgeable. This place is a gold mine of knowledge. First time customer turned loyal after one visit.
I dont know much about cameras, but I do as much research as I can. The staff here have always been knowledgeable and free, and not pushy. They seem to have everything, including patience!
Took 2 classes at The Camera Exchange. Basics in Photography 1 and 2. Its definitely a beginners course but I genuinely found a lot of value in both the classes. Ive had my camera for a few years but wanted a better understanding of all the features my camera has to offer. I did feel I got my moneys worth. Received some great tips from a professional and portraits and landscape photography. I would definitely recommend these classes to people that are just starting off.
They have the best selection of cameras in San Antonio. The staff was very helpful and knowledgeable. I was looking for a new, hard-to-find lens and they had one in stock! I’ll definitely do business here again. Highly recommended!!!
Alexis in Rentals is dope af, she works so hard and knows the gear. I appreciate what you do for us🤟🏽🤟🏽🤟🏽
I was so impressed by this place! I made an u expected trip here and was honestly blown away by the customer service. They went above and beyond. Mikayla helped me with a rental and was awesome! Thank you Camera Exchange!
Really nice
I am getting ready to visit this store for the 2nd time in the 5 years I have lived in San Antonio. The first time was rather nuetral. They declined to buy a camera i had stolen. Said it wad a bit too out of date. That is a perfectly understandable as long as they were truthful and fair. Which i have no reason to think they were not.
Very professional and great experience.
Traded in a camera got a decent offer 😊
I rented a lens didnt really know what i was doing but this really nice girl named alexis was verry helpful and professional ill be coming here indefinitely
Great place to buy equipment. Been buying from them since 1977. Thats where I bought my first 35mm camera.
Im not the kind to leave bad reviews EVER (this is my first one)BUT I bought a camera and lens, used it about 4 times (its my second cam so i dont use it much) now the lens wont lock into the camera. I bought everything with warranty! Yet, they can’t help me AT ALL. All they said was “file it down and be careful because it can snap” ARE YOU SERIOUS? It was 1000000% my fault for trusting in the equipment they sell! I’ve had my old camera for over 5 years, works perfectly yet the camera I bought here after 6 months doesn’t work? I’ve never dropped the camera or lens. Never buying here again.
Their team has always treated me phenomenally. My production company has seen next level growth due to their ability to guide me to the right products and rentals I need to succeed.
This place is awesome! Super knowledgeable. Great prices. Friendly staff
Always find good assistance and knowledgeable professionals whenever I visit. Im an amateur photographer who is trying to up my game. The folks at the Camera Exchange have been helpful in helping me assess equipment and provide tips for better results.
My husband purchased my flash and other accessories for my Christmas gift. Im not too tech savvy, so I went in today. Sam was quick to get everything hooked up and working. I loved his customer service and patience so much that I scheduled a one on one class to learn more. Thank you Sam for being so helpful and knowledgeable. See you Friday.
Excellent customer service, something you dont get in the big box stores. Their pricing was equal to anything you would find online or at a big box. Its worth your time to visit and shop with this business.
Great staff. great selection.
The Camera Exchange staff are friendly, knowledgeable, and helpful. The owners are incredibly generous with our nonprofit, Hearts Need Art: Creative Support for Adults with Cancer. They help equip us with the tools we need to capture the stories of our cancer patients.Thank you, Camera Exchange!!
Very informative employees. Great for getting a fair deal and they dont try to over sell you. You just tell them what you need and they will help you find it.
Incredibly knowledgeable staff. Ive probably bought more cameras and gear here than everywhere else combined! Theyve been in business forever, and for good reason.
Excellent customer service. Knowledgeable staff who dont try to constantly upsell you. Tell them your needs, and your budget, and they will get you squared away.
Amazing selection of rental equipment. Super knowledgeable and friendly staff, that are genuinely interested in helping you get the shot your looking for. They even remembered me and asked me how it went, everything was perfect, thanks to Camera Exchange.
I am completely finished with this place. I can not believe the stupidity and lack of sense the staff and management have. I called in and PAID $700 for a camera to make sure I had it locked down. I send someone with my ID and my card just in case to pick it up for me and they told him he could not retrieve the item. But instead of just calling me or letting him call me, these idiots push a return and tell me that I now have to wait three days to get my money back.
The staff here are AMAZING!! Especially Sam! They are very helpful helping you and informing you of any questions you may have. The classes they have there are great also Ive leaned so much through these people.I rent lenses and equipment through them all the time and have no complaints.
They had what we needed-- sort of. We called ahead for a charger. Instead of the Sony we were after the had a Sony multi-charger (Ive not had good luck with these) or an off -brand single charger which I bought. It seems to work fine and came with a spare battery for the same price as the multi -charger. If they had told me that over the phone I would have been fine. As is I felt Like it was a bit of a bait and switch. But it works and Im happy.
Excellent quality products and they help with any need Ive had. Also have a good used equipment section with some really nice stuff.
Service was quick and staff was knowledgeable.