I would like to thank James Valdez on helping us with our purchase. Since the vehicle was not at the facility yet, he consistently updated us and followed up after to make sure we were happy with the vehicle. He got us into the vehicle we wanted without making us feeling pressured into anything. Very professional, I would highly recommend.
Just took home a Tacoma and Im very pleased and happy with my purchase last week. I highly recommend my salesman Adam Corona. 1st he helped my mom get her hybrid Corolla in April and I really like how he help her. Took his time to explain everything and didnt feel rushed. Great attitude. So I decided to go with him. Felt like we were part of a big family. Thanks again Adam and Cavender Toyota.
Aaron Obregon was my salesman and he was extremely professional and knowledgeable. He went out of his way to show me all the features before and after the sale. We were there until almost midnight but he never rushed me and he he even took the time to add the maintenance app to my phone. He called a few days later to make sure Im enjoying my new ride and to let me know he is available for future questions. Im extremely happy with my new Toyota 4 Runner and plan to keep it for a long, long time.
We are in love with our new 2022 Toyota 4Runner!! Josue Valle was so professional and made the whole car buying experience very pleasurable. He went out of his way to find us exactly what we were looking for. We’ll be going back within the next month to get a car for our son. It’s Josue Valle and the Cavender team from now on for our family!
Awesome experience with Cavender! This was my third vehicle purchased with them, and although inventory is limited at all dealerships across town, Cavender made it a point to contact me once a vehicle I would be interested was coming in. Our sales rep James Valdez went above and beyond spending two evenings helping my fiance and I find the right vehicle. His sales manager, Carlos, has also been helpful. James has continued to check in with us even after we left with our vehicle to assist with coordinating appointments to make upgrades. Im definitely a lifetime customer
James Valdez helped us in our new 2022 Camry purchase. He was very helpful and easy to communicate with through the whole process. Since our car was not at the facility yet, he made sure to update us consistently and has followed up to make sure everything is great! This was our second purchase at Cavender and we plan to continue our business there in the future.
From start to finish, Cavender Toyota helped us with the purchase of our 2022 Camry Hybrid. We have purchased from Toyota Dealerships in other States and was highly impressed by Cavender’s attention to detail, response time, customer service and professionalism. Our team was quick and efficient. Selling us on exactly what we needed and helping us make smarter decisions on our purchase. When our car was ready we were blown away by the window tint. We hadn’t expected our windows to already be tinted! Cavender took that off our plate so we could immediately enjoy our new edition to our “car family”. A huge thank you to them and we will definitely purchase there again!
Javier Gonzalez helped me with purchasing my new 2022 Toyota Corolla purchase. He was very helpful and easy to communicate with through the whole process. Since my car was not at the facility yet, he made sure to update me consistently and has followed up to make sure everything is going well which I greatly appreciated especially being a first time buyer I would definitely recommend going to Toyota Cavender when wanting great service and excellent choices of vehicles !
Just bought a Rav4 from the amazing team at Cavender Toyota! All of the representatives were so attentive and made the process the smoothest and easiest car experience. David Reyes was communicated with me via text about my car and greeted us when we arrived. He took care of my trade in while Jon Chandler showed me my new vehicle. Jon’s ability to explain all of the features to me was so impressive and beyond that, he was so personable and made everything easy to understand. I can’t say enough good things about how he and the rest of the guys took care of us! Thank you Cavender Toyota!
Christian helped us in getting our new vehicle and he never left us alone. He helped us with every process... Hes awesome; you can clearly see he loves what he does... And what can I say about Francis shes top dog ( lady) she took the time to explain everything to us and made sure that we understood ALL the paperwork... Im definitely going back and recommending them..
Amazing experience both times !!First car on my left. Andrew Dominguez took care of me & made sure to make the impossible happen. I went back to get an upgrade & Josh Barrera made sure I walked out with what I wanted. Both men really went above & beyond ! Jaime Sanchez took care of all my paperwork in such a professional manner ! I highly recommend them !!
We are grateful and thankful to GOD for all his blessings.We are glad to have come to Cavender Toyota, and the excellent sales person who attened us.Noe went beyond the extra mile, and made my entire family feel welcome, and offered snacks for the kids (that was such a welcome blessing) greatly appreciate it. Noe also kept in contact with us through out the next few days, as the car need a few cosmetics done.The sales person, and management, care for their customers, and we will be back.Thanks👍
I just bought a new 2022 Toyota Camry. Adam Corona was the gentleman that helped me. He was absolutely amazing! I ordered my vehicle and he kept me in the loop every step of the way. He sent me a picture of the vehicle when the truck arrived to the lot and kept me updated on what was going and when I could come pick it up. He was attentive and answered all of my questions. I will definitely be going to him in the future and will recommend him to family and friends!
My husband and I were specifically looking for a new Tacoma to start our new journey out of state. With the help of Drew and Donald, this road-trip was not only efficient and safe but also very enjoyable. They were both attentive, provided amazing service and overall very great people to work with. They also previously helped out my grandfather with getting his Rav4, therefore reaching back out to them was inevitable because we knew that we would be getting quality service and leave happy! We can’t thank them enough, and I highly recommend Drew and Donald when getting a new vehicle!
Hands Down the best experience I have had at a dealership. The staff were amazing to work with. No pressure, informational, easy to work with, honest, and up front about everything. I walked out with exactly what I wanted. Thanks to everyone at Cavender Toyota for the most amazing experience I have ever had purchasing a vehicle. I will definitely be back in the future.Go see Ali Tanari- Sales Consultant.
Had a great time experiencing a potential car I may buy In The future with help Of Ana Velazquez she knew what she was talking about and was very helpful. Highly recommend going to talk to her at this location along with the other helpful staff. 5/5 stars on my part thank y’all!
I would like to say I had an great salesperson by the name of Fernando Gomez, whom treated us with great customer service very well mannered, patient and understanding. Toyota should be very proud of this young man as he is a prime example of what great customer service is. Will definitely recommend family and friends to ask for him. Also thank you Raul Villegas for all your help and understanding.
Went to Cavender’s yesterday with a trade in and was helped by Adolfo “Fito” Salinas and had a great overall experience and he helped find me the perfect Certified Used Tundra. He provided exceptional customer service and I couldn’t be any happier with him as my salesman. Definitely recommend you go and see him if you find yourself in the Used side of the dealership, you will not regret it.
I came for my 15,000 mile service and I was in and out in literally 30 min. Im never disappointed when coming to Cavender. Rey Horta was super professional and I felt his positive energy. I knew he wanted to help me and from the moment my car rolled into the bay I was treated with so much value until the very end when I rolled off the premises. And even after leaving Jocelyn contacted me to make sure my experience was great, which I appreciate. Cavender Toyota ROCKS!!!!
Recently my girlfriend and I purchased a new Toyota Corolla 2021 SE last month. Our dealer John Chandler was by far the best!! He was so friendly and helpful with us on the process of first time buyer. I can 100% say if it wasn’t for John’s attitude towards us and helping us understand everything we would of not get our car. Highly recommend coming to Cavender Toyota and ask for John Chandler and only John Chandler!!!! 💯🌟
My husband and I went to Cavender Toyota yesterday to purchase a new 4Runner and to trade in our SUV. Carlos Pinon was our sales consultant and he definitely exceeded our expectations. He was extremely professional, personable, and just all around a great person to work with. We were also assisted by David Boswell, one of the sales managers. David did a phenomenal job getting us as close as possible to what we wanted for our trade-in and what we were looking to spend for a new vehicle. The finance manager we worked with, Jenny, was extremely kind and genuine and was a pleasure to work with. I highly recommend dropping by Cavender Toyota if you are in the market for a new vehicle. We will definitely be coming back in the future. Thank you for assisting us with a great car buying experience!
Highly Recommend!! I could not have asked for a better vehicle buying experience!! Brooke and Donald took care of me the whole way through as I transitioned into a 4Runner. They kept in touch with me during the ups and downs of this market. They answered all my questions with transparency, creating an atmosphere of comfort during the transaction at Cavender Toyota. I love my new 4Runner! Thanks again, Brooke and Donald for everything!!
So excited yesterday 7-28-21 we just purchased our second vehicle from Cavender Toyota a new Toyota Tundra and again it was a great experience. Our salesman Mitchell is absolutely amazing and very honest about getting us the best deal he worked very hard on getting me exactly what I wanted to pay for the vehicle and he got me a great interest rate and monthly payments. I have to say the customer service is absolutely wonderful. Thank you Cavender Toyota and Mitchell for everything. We will definitely be back for our next purchase as well.
Thank you to Christopher Garcia for working so hard and helping me to purchase my very first car. Couldnt ask for a better sales man. Kept me informed at all times, made sure I was comfortable as I spent many hours up there waiting on the approve. Always smiling, Very friendly, offered drinks & snacks, oh and the fist bumps rocked! Thank you Christopher the experience was awesome! I wont leave out the rest of the team, Thank you all so much, you guys were awesome! I absolutely LOVE my car!! See you guys again soon and Christopher Keep On Rockin that smile man it might make you rich!MELISSA STEELE & BIG RED
I ordered my Tacoma TRD Sport through Cavender Toyota and could not be happier with the entire process. Alexandria Duran helped me with the ordering and kept me notified on the status of delivery. She was always available for all of my questions Thank You Alexandria! The day I drove down to San Antonio from Temple to pick up my truck is when I met Drew Hernandez. He was the most professional sales man that I have ever dealt with, and I have met many in my lifetime. He was extremely knowledge of all Toyota Vehicles/Product as I was truly impressed with his assistance! Two of the Best! Alexandria and Drew! Ask for them! You will not be disappointed!! Thanks Cavender!
This is my second time purchasing a vehicle from cavender, I got the pleasure to work with Jacob and even after all the appointments I missed he made it as if it was my first time showing up ! The hospitality of working with Jacob is the reason I knew moving forward was the right decision 😀 thanks cavender
I have purchased 3 Toyota vehicles and have always had good service until today. I arrived at 0930 with an appointment. I was disrespected and the service took much longer than promised. I did not leave until 1220.My dash vent was blowing bubbles at me as I was driving. As an asthmatic this triggered my asthma. I am deeply disappointed in toyota.
Finally made it to the dealership to look at some Corollas, Gus Salas continually kept me informed as to what cars were available on the lot and sent me numerous videos of the actual cars. His continued efforts were the reason I went to the dealership. Once there, I was introduced to Adam Corona who stayed with me while I viewed multiple cars. He was very easy to work with and the process was easy. Probably the best experience I have had purchasing a new car. Thanks Gus & Adam!
I was so impressed with Christopher Garcia he was our salesman. Him and his manager Carlos did everything possible to get us into a new SUV. At first the SUV I wanted they didnt have in the lot had to wait about a week to get it. Then I saw a different SUV but it was sold. So then I said thank you Ill go look elsewhere. Carlos then tells me we have another SUV I asked him what kind is it he responds its a surprise and I know you are going to love it. Yes he was right I fell in love with it when I opened the door. They did everything possible for Juan and I. So Christopher and Carlos made sure we wouldnt leave out of there without a new SUV..Thank you Christopher and Carlos and the toyota Family for our new SUV.
The best salesman in San Antonio hands down. Bert barrera is the go to guy if your in need of a new or used pre owned vehicle. Very helpful and very knowledgeable. He made sure everything was up to par before leaving the dealership. I highly recommend Mr Bert barrera to anybody who is in need or ready to purchase a vehicle…
I had the smoothest, most awesome experience there. Everyone was so great and helpful, including my salesman Aaron Obregon!!!🌟🌟🌟🌟 He took the time to guide me and never pressured me! Also showed me all features very patiently. I met some very beautiful people there, and I am super satisfied!! God bless you guys.🙋🏽♀️🙌🏽💖
We had a fantastic experience at Cavender Toyota when looking for a car for my daughter. Albert was very pleasant, not pushy at all, showed us exactly what we were looking for and gave us options. He guided us through the buying process and went out of his way to make this as enjoyable as possible. I will go back to Albert to help me buy my next car for sure. Great guy! Great experience!
Noe Ramirez helped my husband and I get a new family car for our growing family he brought the vehicles to us so we didnt have to go far with our baby. He showed us a beautiful highlander that my husband and I just had to have. He was extremely kind and helpful and keeping us up to date with each step of the process. Brought us drinks and snacks while we waited. Ive never had a sales person treat us with such hospitality. Thank you Noe for helping us join the Toyota family!
I was very pleased with my recent purchase at Cavender Toyota. I highly recommend the sales rep Albert Perez. He was very attentive and communicate back and forth with me when it came time to getting the vehicle that was best for me. The process was very smooth and I loved how they explain the best option to choose in getting the best coverage when you bought your car. I highly recommend getting your vehicle at Toyota. I’m never disappointed with them. Toyota is the best!!!
Jeff was the inspector of the 2021 Toyota I took in to have serviced. He did an amazing job also had a video sent to me with what they had done. Showing me tire tread and pressure making sure everything was up to par. I also was informed how long it would take when I dropped off the vehicle to be serviced. I even got step by step updates on everything my mind is blown. Great job Cavender and Jeff!
Albert Perez has been our go-to guy when looking for a vehicle, his product knowledge is superior, he isnt like other sells men that are just trying to make a sell. Albert treats you and your family like his own. Albert goes above and beyond to make sure you are satisfied w what you are looking for. Albert has always continue to check up on us and the product we bought months after we made a purchase. We recommend Albert Perez to anyone thats car shopping and we will continue to go to Albert when its time for a car. Thank you Albert for being such a humble, stand up person.
I usually don’t write reviews but I would like to thank Albert Perez for such a great experience buying my car from Cavender Toyota! I drove an hour and twenty minutes just to stop by and take a look of their inventory and It was totally worth it. Albert did such a great job finding what I was looking for. He made everything possible for me to drive home with the car that I was exactly looking for. I would highly recommend Cavender Toyota. If you are planing to stop by and test drive a car, Albert Perez is the person that you need to look for.
We want to said thanks to Noe Ramirez for make the experience so great! he help us in all the process on the buy for our new tacoma! if you need a new car look for Noe he is great and so kindness! a 100% we will go back on the future to buy another car! Thanks again Noe!
My experience buying a car from there was great! It was an efficient and non stressful experience from start to finish. Everyone at the dealership was very nice. I want to thank Aaron Obregon for taking me through the whole process and making it so easy. I would definitely buy a car from him again! Thank you to Cavender Toyota for finding me the perfect car. :)
Exceptional customer service! Shopped all over the city and Cavender Toyota had the specific vehicle my fiancé was looking for! Thank you Javier Gonzalez for your professionalism and patience, first time buying a new vehicle. We will come back!
Exemplary service!! A truly terrific group of people who clearly love their product, and deeply value client satisfaction!! Thank you all and a special shout-out to Mike Gonzalez ‼️
We have bought only from Cavender Toyota for 20+ years. Their service, expertise, and caring helpful attitude towards clients brings us back over and over. You are not just a customer at Cavender. Buy from them and you become a client, part of the family. Toyotas product is, of course, superb, especially in design and their safety.
I am so happy with the excellent customer service provided by Cavender Toyota in trading in my Camry and with John, in how he helped me and went to bat for me every step of the way.He came to give me all the options and offers to trade-in my car at the right time while it was still in the peak of its value of what I could get back for it. At first you see the lot that the car you want is really difficult to find on it due to chip shortages but John went out of his way to explain and improvise to show me what to expect in the car I wanted without the car actually there, by more than one vehicle to demonstrate feature and appearance of the crossover I would be expecting in the single vehicle once it arrived.Based on all the features that I wanted, John researched what was coming in and helped me find the matching vehicle. An example of a feature is that I wanted birds eye view, but it wasnt clear my crossover would come with it since the feature was wrapped in the name of a technology package which youd have to research in order to know that package included birds eye view.Thanks to Johns diligence, my crossover was spotted before it was created and delivered, and he then pointed me how to make a deposit on the car so it would not be snatched away as soon as it hit the lot before I could even get there. The car arrived on the lot newly built, much sooner than forecasted, in only a couple weeks. I couldnt stop smiling when I saw the vehicle and knew it was mine. Ton of features on it, just as I wanted. I am still confounded that I have a brand new RAV4 Hybrid Limited parked, that is all mine, and gives me more millage per gallon than my 2019 Camry did.The whole experience, and even the laughs and great time test driving the car and safety features made the whole thing worth my while! Thank you John, Abraham, John (in finance) and Cavender Toyota for your collective collaboration of service to the customer!
Just was there yesterday with my parents to buy my first car and all i gotta say is hands down the best experience ever. I was able to leave there with my new corolla 2022 thanks to our dealer Francisco Berrius, he was very patient, straight up honest, very friendly, great personality, overall very professional and kept me and my parents very confident during the process and helped us in every way possible. I would really recommend Francisco Berrius, you wont regret it. Id give 10 starts if i could!.
BEST CAR BUYING experience EVER! Noe Ramirez and the team at Cavender Toyota went above and beyond to make sure we left with a great deal and the exact car we wanted. We are LOVING our new Sienna!Their customer service is like no other. Noe helped us and guided us through the entire process. We have two small children and both were with us. Noe and the team made sure they were taken care of as much as we were. We are a Toyota family, and we wont buy from anyone else. Go to Cavender and ask for Noe Ramirez. You will thank me!
I highly recommend. I had a great experience here at Cavender Toyota. Ask for Albert Perez, he is the best! He is amazing and made the process really smooth he made sure that everything was covered at the best price. Thanks Albert for putting my family and I in this wonderful vehicle.
Carlos Pinon has done such a wonderful job for me. He’s helped me look for exactly what I needed. He was very kind and considerable to me & also very patient. I would give him 10 stars if I could but unfortunately I can only give him 5. If you are looking for a car sells man to go with I would highly recommend him! :) he is located off of the Toyota off of NW loop 410. You won’t regret it, he’s an excellent sells man.
A truly amazing experience. They made it feel so comfortable about buying a car and so easy. Everyone is so respectful and polite. Jacob helped me with the process of my car making me feel respected. And another person that helped with me with the billing information (sadly forgot his name but it started with a K I think). He was very nice and explained this in simple terms. Its a trusted company and would love go come back and recommend everyone to come here. I got my tire fixed here with the help of Phillip. He was respectful and caring of my car. He took the time and consideration of explaining and helping me with whatever I needed. Such an amazing work ethic, experience, and employees.
Albert P. was great! The whole team was great! Albert is everything you need in a sales person. Thanks to Cavender Toyota who purchased my car, put me in a car I really needed and am very happy with! Definitely recommend them! Great experience all the way around.
Sergio is the best. I never have to remind him of the work we did from the prior visit. I feel like I’ve known him forever. I won’t go anywhere else for service because I know he’s going to be honest in what my vehicle needs and will explain in detail what I need to know. For this reason alone I will continue to come to Cavender for all my vehicles service. Great job Sergio!!!!
Excited to share this experience with Toyota. I love the car just as much as the service. I want to thank Ana Velazquez for this experience too. She was very kind and professional. 5/5 stars will be returning.
Albert is amazing! Always helpful and kind. We have purchased our 2nd vehicle with him. Always a smooth process. He is very friendly and informative and guides you through the whole process.
Working with Albert was an absolute pleasure. He was extremely patient, professional, knowledgeable, and very attentive to our familys needs. However, the most important quality Albert exhibited as a salesman was his exceptional communication skills. We still get occasional check-in phone calls and texts from Albert. I HIGHLY recommend you speak and work with Albert when looking to purchase your next vehicle! You wont be disappointed!
Had a very good experience Buying my last car do to Albert Perez… he was very knowledgeable and Friendly… which made my experience very satisfying… was a little nervous being that it was my first time buying a car from a big dealership… Albert answered all my questions and even get me a better quote on my insurance.., thank you Albert… would recommend Cavender Toyota because of Albert to anyone I care about…
We are extremely happy with our visit to Cavender, Fito was a great salesman he worked with us and gave us different options to chose from that worked with our price range. We ended up walking out with a 2018 Nissan and LOVE IT! Thank you Fito for helping us find a second vehicle for our little family.
Thanks for being so nice, Gustavo. Every time I go there every one is so nice and helpful. Great service. Keep it up.
Terrific service, as always, and in a wonderful, hospitable environment!! Julian professionally addressed and handled all my concerns and advised me of additional items which would soon require my attention and a suggested timetable. I appreciated his attention to detail and information. Also, thank you for your terrific texting service! I am a loyal Cavender Toyota customer and service reps such as Julian are one of the main reasons. Many, many thanks.Patti Larsen
Mr. Albert Perez sold me a vehicle from this dealership about maybe 6 months ago. Ever since if I ever need anything done with regards to my vehicle he makes sure to take care of me. He is very personable and treats you as if he doesnt have 30 other clients to be concerned about. Definitely asking for Mr. Perez if you are looking for a vehicle he sure will take good care of you.
So happy I came to Cavender Toyota for my vehicle purchase. Andrew Hernandez helped me every step of the way answering questions and showing me different vehicles on the lot. I couldn’t have asked for a better overall experience and would highly recommend Cavender Toyota for your next vehicle purchase. Thanks again Andrew Hernandez for all the help and follow up calls!
Great customer service from Ana Velazquez! Could not have asked for a more knowledgeable, kind and positive representative. Keep up the great work!
Ana Velazquez was so sweet and attentive! She was very well spoken and definitely made my day. Absolutely amazing !
We went in to “look” like most people do. However we were immediately impressed at the professionalism, charisma and vehicle knowledge of Jacob.He welcomed my family and created an “experience” that felt like we were visiting a friend/family member. It didn’t feel like we were buying a vehicle and there was 0 pressure throughout the process.The crunching of numbers portion of buying was no different-pull your credit, ask for down payment and fill out 3 bibles worth of paperwork. The individuals that assisted during this process were professional and genuine as well.When all was said and done my wife, kids and I were VERY VERY VERY happy.If I wasn’t clear initially and you are in the market for a vehicle, I HIGHLY recommend boot scooting over to Cavender, asking for Jacob and enjoying the “ride”!!!
My car buying experience with Kristian and Hector was amazing. I truly felt well taken care of during my time there. They were very attentive and always checking up on me making sure I was comfortable & that I understood every step of the way what was going on. They communicated very well & were honest about wether or not I would be able to walk out with a car…and I DID!!!! I was so excited to be approved and to get a great deal as well. I 10000% recommend coming here and speaking with these two gentleman so you too can walk out with a new vehicle. Thank you Kristian and Hector for all your help!
I recently called into Toyota because I was having issues with my Corolla. Ana Velazquez, I believe answered the phone. She was able to walk me through what I could possibly do to handle my issues. It felt as if she valued my time and did so in a calm, collective manner.
I love Cavender! Gus Salas was especially helpful. He kept me informed frequently on any new arrivals that I might be interested in. He found me exactly what I wanted and was always very patient with me. He will always have my business in the future. I highly recommend.
Ana Velazquez was super nice. She offered excellent service and made my experience overall very welcoming. Will be returning. Thank you Ana!
Just had my tundra there for an oil change. My advisor was Anthony at the service department. Dude was great! Took me in quickly, kept me updated, and we had some truck talk too. Really professional and genuine guy.I love my truck, and only trust it to Cavender Toyota!Thanks,-Sal M.
I went in to get the oil changed on my car. Mike Quinn was my service technician. He was amazing from the very start. Very polite, professional and told me that he would let me know everything that was being done to the car. After they changed the oil there were other items that needed to be addressed and Mike took the time to explain everything to me. It was all more than I expected to pay especially since I was only there for an oil change but he told me what items could definitely wait and what needed to be done right away. I was so grateful to him especially because he went out of his way to make sure I was taken care of. I did get the cabin air filter replaced, I was sent a video of what it looked like and it was disgusting! The brakes will need to be addressed but Mike said that I could definitely wait another 5,000 miles which will be great for me because I will be able to save the money for that. He was very attentive and I appreciated him so much. When I go back to get the brakes serviced, he is the person that I want taking care of me again! He didnt try to upsell me on unnecessary things nor was he pushy! I absolutely loved him!!! Thank you Mike you are amazing! I wish everyone was like you!! I’ll see you soon!!
I don’t always go out of my way to post a review, but I have to give credit where credit is due!!! Bert Barrera was phenomenal in helping me find the best car for me!!! He was very knowledgeable, professional and efficient. It was the most memorable experience I ever had going to a dealership. Thank you Bert!!!
My experience was exceptional! They paired me up with Ignacio, an advisor at Cavendor Toyota. This was due to some complications with another advisor.The experience and expectations you would expect from a well known dealership was the tip of the ice berg with Ignacio.I felt he went above and beyond to familiarize himself with my situation and asked lots of questions to better assist me. His communication with the technician and myself was impeccable and in real time.The process was flawless.I highly recommend Ignacio and Kassandra (assistant) who recommended Ignacio in the first place.If you’re looking for that person who is confident and listens to “The Whole Story” and not jump to conclusions. This is the “Guy”.Thank you for the experience!
I had a great experience with my fourth purchase from Cavender. I was helped out by Albert Perez. If you arent working with a salesman yet, I highly recommend Albert. He worked with me to find the car that was perfect for us and he followed up and delivered on everything he said he would do. I will definitely be using him when I need another car.
I’m thoroughly impressed with Cavender Toyota’s excellent customer service. I’ve lived many places and had my car worked on all over the world. But this has to be one of the best experiences ever. What made it great was the outstanding care provided by Ashley. She was knowledgeable and attentive to my situation. She kept me up-to-date regularly on the status of a vehicle. Most of all, she just gave me confidence that my car was in good hands. When my car was done and it was time to check out, near closing time, the cashiers were swamped with tons of customers. After Ashley walked me to check out area, she proceeded to volunteer to help the cashiers organize their paperwork and direct traffic at the front desk. One of the cashiers thanked her for helping them when she didn’t have to. I saw one of the cashiers look at another and say “wow, that girl (Ashley) is so awesome!”. I couldn’t agree more!
I came to trade in my vehicle and they told they would not give me a trade in value unless I let them run my credit. So I let them run my credit thinking they would give me a fair offer, but sadly they didnt even come anywhere near the market value. On top of that they held me and my daughter there for over 2 hours, where it was cold and we didnt have any jackets. Definitely the worst dealership experience of my life.
I had a great experience buying a vehicle Albert Perez was great. He was straight up front. He got us in and out very knowledgeable about the vehicles. I love my new vehicle. If your looking to get a new vehicle go see Albert Perez. Thank you so much Albert Perez
Donald Bruce and Noelle helped me buy my very first brand new car. Amazing people with great service!! will definitely return!!
James Valdez was an exceptional salesman that provided absolutely great customer service with the process of helping my daughter with purchasing her new car! I highly recommend him and Cavender Toyota! He went above and beyond with the process of buying a car without it being there on the lot by providing status updates and pictures when the car arrived and with excitement! Thank you Mr. Valdez!
We had been to 3 dealerships prior to Cavender Toyota.We were on the verge of giving up looking to get out of our vehicle, until we decided to try Cavender. We were approached by Julio, and he immediately made us feel comfortable and not pressured. He gathered all or our information and asked us how he could help us. We were offered 3,000 over what other dealers were offering for our trade. By the morning we had an approval from Toyota! Our payments were EXACTLY where we needed to be.If you are looking for a genuine, honest dealership, you will not be disappointed by going to Cavender Toyota. Please ask for Julio Ortiz!
Sergio delivers!! If he says he will do something he does his best to get it done! And if for some reason he is unable to, he will do his best to make sure that you have what ever you need from the service department!! He takes great pride in his job,and doing the best for the Cavender clientele. I only wish I could request him each time I come in !!
Big Shout Out to Nate! Service is always exceptional at Cavender Toyota. I have always been a Honda girl, this is my first Camry and I have nothing but great things to say about the car and the service. On this last visit I had some concerns with a recall replacement to a fuel pump and Nate and staff made sure to let me know everything was fine. I wasn’t convinced 24 hours later when I could still smell the fuel. Sent him a quick text and he responded and even called. He was correct and my concerns were gone. I have never received that kind of service from any dealership. Thank you Nate and Cavender Toyota 🥳
If I could give more stars I would, James Valdez has been helping my family and I for the last 3 purchases and every time has been a smooth easy process. Normally I dread going to the dealer but James has ensured every time we show up that we have the best service provided to us and most importantly makes deals happen! if you need a new or used vehicle I would definitely recommend James Valdez! thank you.
Back in 2014 I purchased my first Toyota from Bert Barrera. He was extremely knowledgeable and helpful and made my buying experience very worthwhile. I recently reached out to him again as I am looking into getting another vehicle. He has been nothing but professional and courteous and I look forward to doing business with him again.
My experience at Cavender Toyota was amazing. My service advisor Ignacio Ortega was great with keeping me updated while having my vehicle serviced. He even sent me a small video clip of the process. I just moved out here and I must say the customer service was phenomenal. I will definitely bring my Camry back. Thank you team Toyota! 😊
Since I moved to San Antonio 15 years ago, I’ve gone to Cavender Toyota for all of my car needs.I’ve bought all of my cars from them, as well as referring family and friends, who have also bought cars from them, all with a happy ending. This week our family had the pleasure of purchasing a used car from Cavender for my grandson, and we are very happy with the car and the buying experience that we had. A special shout out to Ladarius our salesman and his team lead Ricky, who made it all come together and happen. Thank you Cavender Toyota, for another great experience!
My appointment was scheduled at my convenience and very polite. Once the vehicle was being worked on I received a professionally detailed report of results and suggestions. Although it was a lengthy process communication with tech and advisor was excellent. Kept me posted of process being performed and estimated finish time. They were very polite and very professional. Thank you
My service rep Jose met me at the entrance to the Cavender Toyota service area and couldn’t have been more attentive and helpful from start to finish. I went in with an issue with a tire leaking air and needed to see if it could be fixed or needed replacement.Jose explained that the parts department wouldn’t open for another 30 minutes (I went in bright and early at 7:30 on a Saturday morning). Knowing this up front, I spent time in the waiting area doing work and knew I had time to finish what I started.At 8:00 Jose let me know that the parts department was looking for a new tire to replace my leaking one. Since I had purchased tire protection when I bought my car, Cavender would replace the tire as opposed to trying to fix it. He told me at that time that he didn’t think they had this tire in stock (but were looking) and we briefly discussed the process of coming in after a replacement tire was located.A short time later, Jose let me know that a replacement tire had been located and was being put on. He also let me know that they would rotate the tires since it was time to do so.By 8:45 I had my new tire on, all tires rotated, and was in my way.Great job Jose, and thanks to everyone at Cavender Toyota for a nice service experience.
My service Advisor was Ignacio and he was very helpful and kept both my husband and I informed on the status of our vehicle. I was really impressed by his promptness to answer my questions and his professionalism.We had a great experience with the service center overall, but in my opinion a good service advisor makes a ton of difference.
The estimate for the requested service was accurate. They identified several additional items that could need attention but prioritized which were most important. Time to complete the service was accurate. Great job all around!
I visited Cavender toyota dealer due to deadly airbag safety recall. The reception team were nice and informative, specially Rey who took care of my vehicle. I drop my vehicle at service reception after I provided him with all basic information requires. He told me the service may take four hours to complete and they did as exactly as promised, I was in at 7:00AM and he texted me, as the means of communication is via text message after drop your vehicle off, at 11:00AM for pick up.Every step of operation is well organized, I like it.After drop off, I got a message saying,Hello Danaw, welcome to Cavender Toyota .The best way for us to communicate with you today will be via text. By opting in, a copy of the visual report on your vehicles state of health will follow.Please respond START to continue.To discontinue reply STOP.When the service completed, I got a message saying,Cavender Toyota: Hello! The service on your Sienna is complete and it is ready to go. I am leaving the paperwork and keys filed at the cashiers desk for your convenience when you pick up. We are open till 7pm. Thank you for your patience. -Rey at Cavender Toyota
I recently purchased a ‘21 Sienna, and thank you to Gus Salas the process was quick and easy. I highly recommend working with him if you need help. He’s knowledgeable and easy to talk to. He’s honest and hard working. Thank you Gus!
This is the 2nd car Ive bought from Cavender and both times i had excellent service. Thanks James Valdez for the excellent customer service.
Forced service plan was meted on me. I had to pay extra even when I presented a discount coupon Just because I did not do an oil change with Toyota dealer for one year. However oil change was done with local dealers but without record.