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Krispy Kreme
12328 I-10 West, San Antonio, TX 78230, United States
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Krispy Kreme
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Mi
Review №1

The plain glazed donuts are always the best!

Ra
Review №2

Krispy Kreme is my FAVORITE chain donuts! The conveyer belt is magical and the fresh, hot samples are why I love to go there! Soft, melty donuts are the best kind! Ive been to this particular one a few times on vacation and its always delicious! Cant wait to go back next time were in San Antonio!

GA
Review №3

I went for my daily covid glazed donut. It was dry and hard. I also ordered and paid for a chocolate covered whipped cream filled donut which was also dry. Ive never had an experience like this at Krispy Kreme usually they are very good. Hopefully somebody sees this and pays attention to discarding Old donuts when they are no longer fresh. When I was younger I was in the bakery business and this was an acceptable. Customers will not come back if the food is not fresh. Yes the covid donut was free. That is Krispy kremes choice. Just as myself choice for getting the covid vaccines. But I also get donuts that I pay for and what I paid for wasnt worth the money at all. I hate giving this review is horrible. I love Krispy Kreme!

jo
Review №4

This location is horrible I went for a small coffee and they charge me $9.72 with a bunch of little extra charges on the receipt once I mention it they just stare at each other in silence I guess they communicate telepathically or maybe it’s because I mentioned too many numbers to the point they just couldn’t comprehend. I WARN EVERYONE DO NOT COME TO THIS LOCATION

Ma
Review №5

Been years since I’ve been here there was no line granted it was 6am didn’t even have to wait more than 2 min for my order. Fresh fluffy and sweet doughnuts how I love you! May cause high blood pressure, clogged arteries, heart attack, or stroke if cunsumed in excess. Great alternatives are apple’s, boiled eggs, hummus, and veggies. Natalie just gave me order so I’ll stick with the doughnuts! Thank you Natalie!

Ki
Review №6

You can never go wrong when you have a sweet tooth to pick up a Krispy Kreme donut!

Mo
Review №7

Always fresh and warm donuts. Great location, and drive thru available as well. Fast service with minimum time waiting. Highly recommend.

Pa
Review №8

I purchased half a dozen of Donuts and the total was 8.54 so I gave the girl a $20 Bill and 54 cents so my exact change can be 12 dollarsTell me why the Drive thru girl looks at me dead in the Eyes and she said my change was $9 Dollars 🤣 when the receipt it says 11.46 but it was wrong on there receipt as well 🤣Im not mad at all my fiance and I were having a laugh but there is programs to go back to school

Re
Review №9

Always something here. Visited and the belt was broken so no fresh donuts. Last week no hot donuts due to a fundraiser. TODAY no hot donuts except minis. I hate this is the closest one to my house.Update: 9/4/21 no hot donuts again…4th time. They need to get it together.

Do
Review №10

Excellent...got a dozen glazed donuts after voting!

Sh
Review №11

Donuts 🍩 were great as usual. Coffee kinda sucked.

Me
Review №12

I cant say enough about this place. This location has always been #1 in my book. Employees are great and are ways very helpful. Donuts are always delicious!! I highly recommend this location!!

Pa
Review №13

Krispy Kreme is not as good as they once were. Even hot they dont melt in your mouth. A little discount. But thanks for the experience. My granddaughter loved it. And thank you for the bakers hats.

Ma
Review №14

Staff is always positive & arrives to give each customer the best service. Place is always clean & service is quick. Keep up the good work.

Ro
Review №15

Got an email, by one dozen get one... perfect for my grandsons breakfast birthday ‼❤ and they gave me a donut bag for each one.. awesome very convenient.

Ro
Review №16

Your customer service is terrible ask for dozen doughnuts regular size, you guys said we ran out funny all employees standing around jaw jacking and not working. I guess thats what you call employee down time. Good luck

JE
Review №17

This was our Mother’s Day stop and we had a good time! The only sad part was no donuts on the assembly line to watch, because that’s the best and most fun part! I loved the specialty donuts for the month and lots of drink options like milks, water, juices, and coffees. Kolaches are your average type but they have different varieties of them. Grab your paper hat before you leave and take a family photo before leaving! This place is also a good late night snack stop or a place to warm up in the winter.

Wi
Review №18

A great way to celebrate after my yoga session by enjoying Krispy Kreme donut. William Kritsonis

Ca
Review №19

The 2 ladies I saw working the drive thru today were both super sweet!! Thank you!!

Te
Review №20

Would have been better if the donuts were hot and fresh, my local donut shop has better donuts

Ga
Review №21

The whole reason Im writing is solely because of an employee named James. My boyfriend went through the drive thru and called me telling me to write a review, I figured he had a really bad experience, but he said no it was actually really great!James, you were very kind, friendly, and helpful. You made his day start off great! Thank you for being awesome!The service is also quick at this location and employees have been cool about me taking forever to decide on a drink order lol

Ri
Review №22

Is this the best tasting donut in S.A ?No one ever gets mad when you show up to the office w a box of Krispy Kreme Donuts. 😋😋😋

Wi
Review №23

Oh Krispy Kreme, you have no idea how you fulfill my soul. If I had a tail it would wag in anticipation as you gather my fresh donuts off the conveyor. Diabetes.. Ahhhh.. It might be worth it just to experience the bliss you get when taking that first bite of an Original Glazed Krispy Kreme Donut.

Ro
Review №24

Great customer service and super good taste 👌

Ev
Review №25

1 glazed donut fresh hot free and another free 1 for grandson. How to top that off? A very nice server getting me 1/2 doz mixed donuts and 2 doz donut holes😘😘😘 Now a 30min sugar high. Yummy! Yummy! Anyone who says donuts are only for in the morning has never had 1 of these.

Fa
Review №26

Sometimes they provide highly professional services and sometimes we come across with novice girls who seem to start their first job.

As
Review №27

Onolicious

Vi
Review №28

Yahoo for the Krispy creme red light being on. Had my boy Fred with he didnt know anything about the red light /free donut so I spooled him tonight

KA
Review №29

These are the best when served warm and they melt in your mouth. Get some coffee or cocoa and take them to work to make the morning that much better. ✌🏼

Li
Review №30

They sell no longer donut holes theyve taken a lot of the donuts off of the menu Im very disappointed this time I actually have to go only give them three stars not very much of a selection for the price

Je
Review №31

Drove an hour to get hot fresh donuts. We dont have a Krispy Kreme near our home. I was not disappointed. Friendly service was a plus too👍

vi
Review №32

It was awesome, I like new Christmas donuts collection and glazes.

An
Review №33

The donuts are fresh made and soo good

Gl
Review №34

Its Krispy Kreme. They are back to giving out free doughnuts. Although they so away with the solid vanilla cream filled doughnuts.

Ti
Review №35

I left my heart in Krispy Kreme. 😂😂Texas or no Texas....nothing beats the hot n ready donuts. This location however only has Hot n Ready ones twice a day. Morning and around 430pm they told me. That part was a little disappointing...but donuts are nothing short of AMAZING.

Ed
Review №36

You advertising your maple donuts but yet I go there and you dont have any. If its your featured donut for a limited time you should have plenty of them in stock.

Ju
Review №37

Went in this morning and ordered 6 dozen doughnuts. I specifically asked for the greatest variety by telling them to start at one end of the counter, and put one of each flavor of doughnut into the box until it was full, then to start where they left off with the next box. Then to repeat the process until all 6 dozen were boxed. They ushered me to the cashier to pay and then asked if they could use the 1/2 dozen boxes since they were out of the full dozen boxes. Got to my destination with 6 dozen doughnuts, but not how I ordered. :( It was not busy, and was not that difficult of a request.Overall, the staff was pleasant, and the doughnuts tasted good. Im just not happy with not getting what I ordered.

Cr
Review №38

They waisted so many donuts due to no one was watching them stack up at the end of the conveyor that we counted over 200 donuts that all fell into the trash cans and even the floor. We did get a dozen hot and fresh ones but once the crowd grew for hot ones, they never turned off the machine to keep up with how many were being loaded, but so many wasted its a shame!!

As
Review №39

Theyre is one lady that works here that is always so happy. She makes me feel better about myself after ordering 2 boxes of donuts 🤣

Te
Review №40

Went late in the day. The selection was less than I remembered. I think I like going when their Hot Donut sign is on.

Jo
Review №41

Regular donuts awesome but my filled donuts literally only had about a small gumball sized of filling very disappointed but theres always the taco house the donuts here filled with filling

La
Review №42

No more sample donuts, overpriced, understuffed fillings, impersonal staff. Do not recommend. Used to be my favorite, wont go back.

Ju
Review №43

A bit more expensive than dunkin doughnut 🍩

Sa
Review №44

We went late, yes. It was amidst a storm, yes. But the speaker on the drive-thru kept repeating our order wrong. Right after asking for a small latte, shed ask, so a latte? what size?Another speaker had to come on and assist, repeating our order perfectly for clarification. Then, after ordering three drinks through the drive-thru, there was ZERO labeling as to help us identify the beverages- all in same types of cups. Not their best service yet.

Ka
Review №45

Oh how I have missed my favorite donuts and got to enjoy them for a week!

ab
Review №46

It was great, they did not have the oreo doughnuts and the cream filled doughnut

Mi
Review №47

They had very fresh donuts even at 3pm and there fraps are better tasting than the Starbucks fraps and they are less expensive nice drive thru service!

ap
Review №48

Very neat and cleanExcellent customer serviceVery cheerful csr.Helpful too

wi
Review №49

Goodness! Hot sign on....StopYou will get your sugar level elevated in a hurry

Ca
Review №50

Would have loved some hot and fresh, but I missed it.

An
Review №51

Tried the new Island theme donuts and the pina colada was awesome.

Ha
Review №52

I love the pepperoni kolachi and I really love their donuts 🍩🍩🍩!! They are so soft they melt in your mouth. My daughter wants to celebrate her next bday here, will keep you posted in May. I also bring my girls here with there report cards. They get a free donut for every A in subject grades on their report card but PE and music are not accepted.

An
Review №53

Great that the lobby is open. Did witness young worker placing donut 📦 on the belt that the 🍩are on. This is why I dont like drive thru. I would not have been able to see that if I were in drive thru. The manager was made aware. By the by, donuts were $5 a dozen glazed 😋when 🔥 sign was on.

As
Review №54

My favorite donuts 🍩 always fresh

Tr
Review №55

Yummy donuts. Had the pumpkin spice ones and surprisingly theyre very good. I was worried theyd be too sweet. The pumpkin spice latte was good too, sweeter than id like but better than expected. Visited during pandemic - drive thru worker had masks, gloves, and was nice.

Lo
Review №56

There always willing to help out with our Fundraisers even on busy holidays! Best doughnuts to raise some dough🍩

Ma
Review №57

Hot, fresh, donuts...cheap and tasty!! Go when the light is on for hot ones! The filled Boston cream is SO good!!

Jo
Review №58

My 3 young boys and I went in since the HOT sign was on and asked if they were giving free donuts. The manager said they were, but only for people who had their vaccine card. Of course my boys don’t get the vaccine and the city of San Antonio isn’t vaccinating kids. But even if they were, this business has the nerves to shame me for not having the vaccine when I survived COVID 19. I will never support this business again and will start a movement. Woke go broke.

Su
Review №59

Regular DONUTS getting smaller and smaller they went down hill 6 years ago

Ch
Review №60

Very frustrating. I dont care for flour dough fried in a million gallons of oil. Needed to get some for the police department of a little town in west Texas and this place refused to honor online coupons unless you downloaded their app and used it. Yet i download it and the cashier FORGOT to scan my phone, then conveniently FORGOT to give us the FREE doughnut just for downloading the app. And they need to educate their staff about how to download the app for the people who spend 30 minutes trying to download the app too. What a hassle. They should make gluten free doughnuts. What they have some and just FORGET to tell me too. ???

Na
Review №61

Very friendly staff and the doughnut was delicious!

Mr
Review №62

Fresh hot donuts is the best

Nd
Review №63

Thats where you can grab a fresh doughnut for free. Try that some time.

Je
Review №64

Wonderful customer service 🙂

Ri
Review №65

Delicious especially when there warm!!!

Iv
Review №66

Visited yesterday. My boyfriend and I turned around to go back because the light in the window was on. This usually means you get a free warm donut. We went in and were informed that since they are under new ownership they no longer give out the free donut. Very disappointed! This was literally the only reason we came in.

De
Review №67

We have been a good customer at KK for years but have not gone for months. We wanted a valentine doughnut but with the weather being what it is we waited, on Saturday went to the open Krispy Kreme and asked for six donuts 1/2 dozen. Very limited on choices, did pick up four chocolate iced Boston cream filled and two chocolate iced donuts. Was told a price and I thought she said $5.14But when I got the receipt it was for $9.14 we were charged individual prices for each donut not a half dozen price who would pay $9.14 for 6 small donuts. Cashier said they don’t have a Half dozen price. Took the donuts home and upon trying the first donut realized they were fried in rancid oil the taste was awful. As much as we like Krispy Kreme will not be going back there again there are other donut shops that are better than Krispy Kreme in San Antonio .

Ge
Review №68

Just went here and wasted my money. Got a nasty burnt yet not cooked thourougly but over cooked sasauge Kolache. Not sure how they did that but its nasty. The cheese wasnt hot or melted but the bread and sausage were too hot too eat. The donut was nasty and airy. No flavor. What a waste I should have went to a fast food but I couldnt find the jack on the box. Wont be back here lol. I hate ordering donuts at this time of day anyways. If you dont get them freshly made in the morning or fresh they are usually nasty but even the texture was nasty at this place. Get a new baker!

Je
Review №69

They were out of almost everything BUT the original glazed were hot and fresh!

Ha
Review №70

Really nice workers, very lovely service, makes really good donuts everyone should try them.

d
Review №71

Posted drive thru hours say they close at 11pm flat out lie. Not even 10pm and all closed up. great job on accuracy

No
Review №72

Fast and efficient. Friendliest staff

Er
Review №73

Donuts werent fluffy and warm

Sh
Review №74

The restaurant was clean and takes sanitary precautions. Staff was nice and donuts were good.

Me
Review №75

My favorite place to get doughnuts and coffee..love this place.

No
Review №76

Took way too long for just donuts, also, fresh light was on but when I received the donuts, they were not as fresh as they should have been. The other issue also was when they answered the greeting was that of telling me what they had available versus what I wanted. The girl on drive thru was not friendly at all making the visit even not worth my time to have traveled far for just donuts, with this service I might as well just go to Shipleys or Dunkin.

Er
Review №77

Enjoyed a delicious donut for National Donut Day!

Ma
Review №78

Only place I go for donuts. Original is the best.

Ch
Review №79

Good service. Very quick. Very busy so get there early.

A.
Review №80

Good taste,good service.

C
Review №81

Always good doughnuts, but this time they left out my Reeces peanut butter doughnut that I paid for. So no 5 stars.

VI
Review №82

They only have drive thru

Ca
Review №83

OMG Bro I couldnt do it and eat the dozen donuts the warm fluffy chocolate glazed is my go to...super friendly staff.

Ry
Review №84

Great place and love going when the hoot doughnut sign is on but they tend to mess up the order at drive thru every once in awhile.

El
Review №85

Excellent service, happy, conversational,and information on lattes

Jo
Review №86

Donuts are good; service is decent. Definitely need the website menu updated - you may find something online you wanna try but dont get your hopes up, they probably dont carry that flavor in the store.

Br
Review №87

Love the buttery melt in your mouth donuts!

Ma
Review №88

Friendly, helpful and got free donut for covid vaccine!

Ve
Review №89

Love Krispy Kreme Doughnuts!!!Especially my free one.

Ch
Review №90

Shame had to go all the way to San Antonio to find it.

An
Review №91

Delicious as always! Staff polite and welcoming.

Re
Review №92

Love it! too bad they discontinued the strawberry filled donuts. Everything else still as tasty as always. Fast service. Dirve thru only for now.

RO
Review №93

FRESH & HOT doughnuts all day long. An extensive variety of hot & cold drinks to choose from as well as DOUGHNUTS ! Children of all ages are welcomed here welcomed here !

Jo
Review №94

If youre going to sell customers kolaches that look like this, maybe you should just leave the kolaches to Kolache Stop or Shipleys. Selling these to customers is shameful. These kolaches were bad and you should feel bad.

Ma
Review №95

Solid donuts. Cant go wrong.

di
Review №96

Yummy donuts super nice employees

Ni
Review №97

Always so good

Mi
Review №98

Perfect donuts, Very Good and quick service. Thank u ! for a great experience

Ma
Review №99

Offered my friend breakfast before a doctors appointment but she turned me down. While in the waiting room she decided she wanted Krispy Kreme donuts. So, after the appointment we picked up a dozen donuts, six for each. We even asked for an extra box, which they gave us. These are great donuts when fresh off the belt, warm and delicious.

Gr
Review №100

Im a cop, no doughnut is excluded from being consumed rapidly, but Krispy Kreme is the absolute BEST! Hands down & bar none!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:12328 I-10 West, San Antonio, TX 78230, United States
  • Site:https://krispykreme.com/location/san-antonio-tx-de-zavala
  • Phone:+1 210-696-7771
Categories
  • Coffee shop
  • Donut shop
  • Dessert shop
  • Fast food restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:Closed
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–5PM
  • Sunday:6AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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