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Pacoy Quality Jewelry
4522 Fredericksburg Rd B44, San Antonio, TX 78201, United States
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Pacoy Quality Jewelry

Comments
Do
Review №1

They fixed my watches and bracelets.

Ed
Review №2

Raul is a very fair man and is good at his craft

Fu
Review №3

I went in and was helped by a man named Axel. Super friendly and patient with me, I brought in 2 rings to be resized. One of the rings was bent and 2 sizes too small and the other was a half size too big. It took 1 hour and when I returned both rings looked brand new and were restored beautifully. Both rings fit perfectly and I was extremely happy with them. Pricing was good and affordable too. Thanks again Axel!

Mi
Review №4

A wonderful experience! I had a pendant that I wanted turned into a class ring and they made it happen. The ring came out better than I had ever imagined, thank you!!!

Mr
Review №5

I went to have my ring resized and it came back looking even more beautiful then when I received it I couldn’t believe it was mine. 😂 Raul was very patient with me and explained how and what he did and I appreciate his time and understanding. I would recommend this jewelry store to anyone who wants to be amazed at their work. Thank you for the excellent work and customer service.

gl
Review №6

Brought my ring in to be resized and it was finished in under an hour. It was polished and even more beautiful than when it was given to me years ago. I will definitely be going back with any future needs. The staff was great and friendly as well.

Pe
Review №7

Was told on phone back in Aug. that cost of putting in a new battery for my watch was $12..it now costs $14 PLUS TAX. Plus, they scratch the face of the watch!

Ro
Review №8

Great Prices Great Staff Fast Service i took my ring to get resized and the job was done fast and at a great price. My local jewelry store priced the job at around $200 and would have had to sent the ring out to get the job done.It was done at job was done for $95 plus tax and within an hour. Im Extremely happy with the result.

Ja
Review №9

Got my engagement ring sized yesterday! only took an hour. they were awesome and cleaned my ring up nicely so it was super sparkly when i got it back. they did an amazing job. will be returning soon to fix my necklace as well! thank you guys so much.

Ka
Review №10

Nice friendly family owned store with good merchandise and good prices.

Ri
Review №11

Quality & Professional Work. On two separate visits I Had the battery replaced in watches. Quick & Inexpensive.

Ki
Review №12

Make sure to agree on a price before you let them do the repair and inspect the jewelry together to confirm what state its in before you give it to them.I got an estimate to repair several items and had them repair a broken necklace chain only. They charged me for both repairs and when I pointed out the error, they promised a refund and then charged the correct amount, but said it would take a few days for the refund.When they returned the chain to me, the clasp was broken. I didnt see the broken clasp until I got home.I brought the chain back and explained the situation. They repaired the clasp, and then tried to charge me. I reminded the jeweler that they had broken the clasp, and the jeweler argued with me, denying that he had broken it. The manager said it was fine, no charge, but I never got the refund for initial estimate, so they charged me after all.The repairs were good, but the service was unreliable. I will not go back.

Am
Review №13

I went to Pacoy Quality Jewelry to get my engagement ring resized and I couldnt be happier with my choice. They were professional, courteous, and treated my ring with care. Im very happy with the final result.

la
Review №14

They were able to resize my ring within the hour like promised. Did a consultation over the phone giving them basic info about my ring and the price I was quoted was the final price I payed. The end result was perfect, they were friendly and helpful in store and made us feel comfortable by ensuring we were satisfied with their work. I am bringing another ring to be resized soon!

Or
Review №15

Pacoy Jewelers has great quality rings believe it or not I walked in and out at this place for an engagement ring for my wife their service was amazing as well as fast reasonable prices. I strongly recommend you give these guys a look if youre in the market for an engagement ring.

Be
Review №16

I take pride in my Invicta watch collection and have faith Pacoy will take care of me. I bought in my new addition today and was very satisfied with the service of my band fitting. The price I feel is alil high but quality of service makes up for it.

Ra
Review №17

Reviews were right. Theyre fast with resizing the rings. 2 hours for 3 of them. The rings looked gorgeous after theyre finished, polished and perfectly rounded.

Ci
Review №18

Too high on prices not too reasonable.

Ca
Review №19

I am so grateful that I went to Pacoy Jewelry today. I spoke with Dorian and showed him what I needed accomplished for my 50th Wedding Renewing of Vows. He was so courteous and friendly and did everything I asked and his price was very reasonable. I am planning on taking some other pieces to him to adjust in the near future. I would give him a 100 Star rating if it was available. He made sure I got safely to my vehicle as well. That’s the best Customer Service you could ever hope for. Thank You Dorian and I will be back soon.

Je
Review №20

Quality service very helpful they changed the battery on my Versace watch. Thank you.

Ch
Review №21

Amazing! These guys are very nice and will respect your jewelry. They polished up a heavy silver 15mm chain I had and got all the scratches and tarnish off, looks absolutely brand new, and gave me a great price to repair the clasp. I will go here for all my needs in the future.

St
Review №22

Dorian did a great job resizing two bracelets and a ring for my mom. They look better than brand new and they did it in about 2 1/2 hours!

Sh
Review №23

Bought earings for my fiance that didnt fit around her lobes. It was a final sale but went back and they were willing to work with me even though of my mistake. Will recommend.

Je
Review №24

Great customer service, went in today to have a repair done on a silver coin necklace, had it done in less than 45 minutes.

Ca
Review №25

Sized my ring and it was perfect was very pleased

Li
Review №26

Bought me a nice chain from this place. But got to have money on you.😉

Me
Review №27

Good people! They work with me when I was on budget. And made repairs on my older jewelry, I couldnt even tell a repair was made.

De
Review №28

I take my ring watches to Dorian for battery replacement. Fast, courteous service and convenient location.

Ri
Review №29

Professional quality service

Ch
Review №30

First time here for me. Awesome customer service!! Watch band was broke & they fixed it in less than 5min AT NO CHARGE. Huge thank you! I’ll be back to be sure as a customer!

Ra
Review №31

Great service and reasonable prices

Ro
Review №32

Repair glasses. Great job.

Ma
Review №33

Great service!!! Staff always polite and helpful!!!

Se
Review №34

Awsome

Ra
Review №35

Good service ...... and excellent prices

Ro
Review №36

👍

Information
84 Photos
36 Comments
5 Rating
  • Address:4522 Fredericksburg Rd B44, San Antonio, TX 78201, United States
  • Site:https://pacoyjewelerssa.com/
  • Phone:+1 210-732-6613
Categories
  • Diamond dealer
  • Jewelry store
  • Jewelry repair service
  • Watch repair service
  • Watch store
  • Wedding store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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