I asked Reyna Glass for a quote and they got back to me, even though it was almost 10pm. They came out the next day to take measurements, the gentlemen were great. They showed up early and explained everything to me about what I will need and different types of glass. They do not overcharge for services either, they are very transparent about how much things cost and pricing of glass and labor.My window was broken all the way through and he put temporary glass in while he is ordering the glass I need so I wasn’t left with an open hole in the window. I highly recommend using this company. They were super respectful of my home, they cleaned up everything and even put my curtains back up. Hopefully I don’t get anymore broken windows, but if I do I will definitely call these guys to come fix it.
Sunday morning and an accidental broken window. Carlos came out and got me squared away in a matter of a couple hours. He was friendly, quick and super efficient. Thank you for your service.
Carlos & Manuel came in clutch! I appreciate yall fixing my window quickly. Your skill and customer service is a dieing trade. I highly recommend you both!
Thanks to Reyna Glass for doing such a great job at the parents house. Quick, professional and efficient.
10/10 highly recommend these guys! We shopped around for pricing and services around town. Out of the 7 glass contractors we called Reyna Glass were the only ones that gave us an honest assessment of an ETA for our order. They let us know that the other contractors that guarantee the job done in a day take your money and then push the project back a few weeks. Reyna Glass gave it to us like it was and treated us as though we were people and not just another number.
Carlos was recommended by a friend and did a great job! He was friendly and provided updates regularly - we would highly recommend him!
Great service & installation.
Carlos was honest and told us like it was we shopped around before deciding on him and no one around down was able to outbid him. Not only does he provide affordable residential windows but his quality of work and craftsmanship far exceeds anyone we’ve worked with.We found Carlos on Angie’s list and there’s a reason he has a 5/5 star rating and is far risen above his competitors. He was tentative and careful in all his work and addressed all of our concerns before and after.Carlos’s glass also comes with a 10 year no questions asked warranty replacement.
Wow - Carlos was amazing! Punctual, fast, and extremely reasonable. We have had an issue with two large arched windows leaking. I had a handy man completely remove the exterior trim and re-caulk. That didnt solve the leaks. Other vendors recommended everything from water tests to full-out replacements. After last nights bad storm, we had a lot of leaking. Carlos came over within one hour of calling him, the very same day. When he arrived, he went up on a ladder and asked me to grab my ladder so he could show me the issue - the windows had either never been glued properly, or the glue had deteriorated in the hot Texas sun. Either way, the solution was applying glue to the *bottom* of the windows where they sit in the vinyl (not fixing the top which is what other folks always gravitated to.) So $95 later, problem solved. Thank you Carlos!
If I could give less than one star I would. I called this place today and the call was answered with Yea. The guy on the other side wasnt even listening to my needs or what I was saying, he was actually carrying multiple conversations. He tells me he is going to have to call me back and doesnt even ask for my number, instead just hangs up. Not going here to do business.I just noticed the owner responded to my review, and the info he provided made me chuckle so thats the only reason Im updating my review._____Response from the owner 2 months agoThis user never used our services. Furthermore the user proclaimed to us they’re unwillingness to pay us until the job was completely done. Without any collateral which is normally required in this business or any self assurance. Because of this disagreement the user decided to give us a false review without even using our company. The user has a history of low reviews and a knack for bending the truth. Our other customers on google and home advisor speak for themselves on our professionalism and craftsmanship. We are working with google to have this false review removed and reported._____I wonder if the person who responded actually read my review?He states this user never used our services, - I never stated I used the services, I never actually got passed a 45 seconds of conversation and a call back promise which never happened (since they never took my contact info down).He states furthermore the user proclaimed to us they’re unwillingness to pay us until the job was completely done. Without any collateral which is normally required in this business or any self assurance, - LOL, again, he didnt even ask me for my need I had, let alone speak about the pricing or collateral, I mean is he mixing me up with another person who he did wrong? Again the call was only about 45 seconds before he told me he would call me back and hang up on me. I wonder if this is the same person who actually spoke to me or just someone who is trying to clean up their mess?He states the user has a history of low reviews and a knack for bending the truth - Interesting he says this. Look me up, you will notice that I have written negative reviews, but I have also written positive reviews. Youll also noticed that anyone ever challenged my integrity, lastly youll notice that at least of one of the reviews were changed because the business provider read my review, realized they did wrong and fixed the issue, and I appreciate that effort a ton, so I changed my review.He states we are working with google to have this false review removed and reported, - Hows that working out for ya? Its been two months already. Google is an amazing organization/company and they are good about removing fraudulent info when brought to their attention. So why is this still up? Let me tell you why. My review is a fair and honest review. You simply dont like what I had to say. I tell you what. Get a notepad out and a pencil, write some of this stuff down, and fix your business model, approach and customer service skills and you wouldnt have to worry about negative reviews.