I am impressed with the selection of grills: Komodo, Green Egg, and Traeger. If they don’t have it in stock they can get it within days. Need an outdoor kitchen? BBQ Outfitters has it, almost too many to choose from. Excellent service from the moment I walked in the door. Prices are the same you can find on line, no shipping charges and they put it together. Hooah!
Just got my Weber SE-335 grill. BBQ Outfitters was great to work with. The grill was on back order do to the pandemic but finally came in. Looking forward to my first cook out. Thanks to Josh for all the information and helping me pick out my grill.
This is a great store with excellent service. Many wonderful items to choose from. Definitely check it out.
Lots of high-end outdoor kitchen equipment. Friendly and knowledgeable staff ready to help answer questions and provide recommendations. They carry most anything youd need for your outdoor kitchen. Worth a visit.
BBQ Outfitters was great to work with! They werent pushy at all in the buying process and took time to answer all of my questions. The original salesperson wasnt there when I went back to purchase my Traeger, but the associate that helped me had no problems honoring the deal that the previous guy had made me. Would definitely recommend doing business here!
Love this place. Every one is great. Nice selection of everything.
I have been to this store on 3 occasions, each time had been a great experience. The first time I was looking to get a new grill, I told the sales rep what I was looking for and he showed me the best options. He then suggested that I return the next weekend for their annual big show/ demo when all the vendor reps would be present. This was a great suggestion as it allowed me time to review my options and think of questions for the vendor reps and they were going to be having some nice specials as well. I returned the next weekend to find a flurry of activity at the store; I was able to ask the vendor reps my questions regarding their grills and made my selection and purchase that day. My most recent visit I purchased some accouterments for my grill, with top notch service once again. This is a great specialty store and I highly recommend the service and products.
Been on the market for a pellet grill. Peter at BBQ Outfitters was outstanding when my wife and I shopped there. Explained the pros and cons of multiple smoker/grills; subsequently, we ordered a Traeger Pro 575 and cant wait to receive. They also do price matching, free assembly and local warranty support. Theyre now my go-to store for all our bbq requirements.
Thanks so much for helping us with a cracked/damaged grill accessory! Josh was very helpful and made the warranty exchange super easy! Definitely our go to place for everything Green Egg!
Great products. Good prices. And amazing customer service. I have purchased two big green eggs from these guys. The second one I purchased had a defect. They sent a team out to look at it and determined they needed to replace the entire egg. They did so in a very timely manner and I am back to grilling! It’s nice doing business with a local company that treats you right.
We have visited many times and always receive the best service. We picked up some seasonings and Turkey brine most recently and know they will be great. We definitely recommend and will be back.
Quit the selection of smokers and smoking apparatuses.I needed a Hot Rod for my Traeger and they had one on hand.Decent selection of rubs and spices, they could have more, and I didn’t notice any sauces. That could be a huge section like other smoke shops I’ve been to.They could’ve been a little more friendly, I got in right when the doors opened so maybe they hadn’t had enough coffee yet.
All employees were taking appropriate COVID precautions. Customer service was great, pricing was competitive, store is very nice and well-stocked and convenient to my home. Will definitely shop here again!
True professionals, keeping what matters the most attainable satisfaction!
Love this place. They helped me buy my Big Green Egg which has been phenomenal. They were easy-going and low pressure.I have since returned for several accessories and rubs and have been satisfied every time.
Staff member was very knowledgeable about product and friendly. Only down side was that the model I was wanting to check out in person wasn’t available as a floor model. ☹️ But I ordered one anyway 🙂
An on place. Little pricy. Been there several times looking for wood splits, but they never have any.
Shawn the “eggspert” was so great for us. He called us when I Yoder arrived and was so helpful with accessories and pellets. Was a great experience due in part to Shawn.Colin
I had on my wish list getting a Traeger Pro 575. I worked with Peter, who was very chill and knowledgeable. He took all the time to show me through everything and answered all my questions. BBQ Outfitters also does price matching, free assembly and local warranty support. I elected to have free assembly and it was next-day turnaround. When Peter called to let me know my Traeger was ready to go, I he even offered to stay late to accommodate my schedule, so I could pick up the grill after hours. Theyre my go-to store for all our BBQ needs.
Great place. Very friendly and knowledgeable staff. Lots of grills to choose from
Great place for your bbq needs. My first time being there and they had what I needed. Staff was very helpful in answering any questions I had. Great environment, will be going back for more supplies.
Theyre always friendly and ready to help. I love this place. Bought my egg from here a few years ago. Best prices and bear customer service.
If you like BBQ ( grilling or eating) this place is a must. A great selection of Big Green Egg and a courteous and knowledgeable staff.
Just stopped in and talked to Jared. You want to talk about knowledgeable. These guys offer way better service than youd get from a big box store. If youre considering a grill upgrade check these guys out!
Great place with knowledgeable friendly staff willing to answer any questions you may have about your bbq needs. Still have my eye on the big green egg mini max. Maybe next time I go back.
Nice selection of grills and smokers. Little light compared to others on their spices and accessories they have available.
Great place, lots of choices
Just an overall well established business rooted in great customer service. First major purchase was back in 2015 with some RCS Agape outdoor kitchen drawers and cabinets. A few days ago purchased some accessories for a Large Big Green Egg to support them. Customer for life whenever I need my next outdoor grilling gear.
When Delivery Date was delayed Your Store Employees were very kind upon Our Request for Occasional Updates, Many Thanks to Josh.
Awesome people very knowledgeable and helpful.great products and selections.thanks
Great stuff
Outstanding customer service and very knowledgable staff
Great service and they have everything you need for your outdoor kitchen.
Great place! Super friendly staff!
Nice selection of built in grills and other BBQ equipment. Knowledgeable sales associate helped me find a good quality grill to use. Will definitely be back when ready to order it.
Not the biggest place, but it is dedicated to grills and smokers so it is still the biggest selection I have seen in SA. I came to look at the pellet smokers and was extremely pleased to see some of the big online names: Yoder, Memphis, Green Mountain Grills and Pitts and Spitts to name a few.I cant comment on the help because I didnt ask for much, but I was acknowledged and then left to look around as I asked. If I was looking for a pellet smokers, this is the first place I would check.
Nice store but prepare to spend the bucks. Would of like to seen more local Texas product and smokers. There was far more grills than BBQ related items. Overall nice store but not what I was hoping for
Very knowledgeable and friendly staff, and great diverse selection! We searched near and far for a retailer than had pellet grills in stock that we wouldn’t have to order and wait on. Walked in, salesman knew the answer to every question we had plus more, found the one we wanted and with no pressure walked out the door with our new grill and the knowledge we needed to start using it. We will definitely be sending our friends.
Excellent, Josh was super helpful and I purchased the grill I really wanted.
Excellant staff. Great merchandise and fair pricing
Lots of choices for good grilling went to see traegar grills and spices will definitely keep going
Way smaller than I expected
Great place. Great selection. Unmatched service. Very helpful with all your cooking needs. Jared was super helpful when I came to pick up my new Traeger. Showed me numerous new items that they carry and very knowledgeable in their product line. Dont hesitate to give Barbeque Outfitters a try when upgrading your cooking equipment.
Walked in no greeting no offer to help. Caucasian couple walked in greeted immediately. Asked if I needed anything after I left. Taking my business elsewhere.
Wonderful, helpful staff. Not pushy or ignorant of their products. Pricing and service awesome. Good job guys :)
Customer service after the sale is horrific. Went in experiencing trouble with maintaining temperature with our Green Egg (all four times we have used it) and all Sean could say was that he didnt know what to tell us because he has never heard of anyone having trouble maintaining temperature on the egg. Yet, there are blogs all over the Internet with people stating they also have issues with temperature control. The manager, Nikkis advice was to keep cooking. We even took pictures of the temperatures throughout the day so maybe they could problem solve with us, but nope. Will never recommend BBQ Outiftters, thankfully there are other retailers in our area if you want a Green Egg.
Super helpful and knowledgeable staff.
Very knowledgeable they know their stuff. I had so many questions answered. A little pricey but, top end stuff.
They have Traeger pellets in stock. A good selection of grills etc
Literally drove across town to purchase a 2xl green egg smoker and was told I would have wait 2 weeks for them to place the order when they place their store order... Smh... terrible service for an item that cost thousands of dollars
Great selection of spices!
Great variety of grills and very friendly staff. Josh was very knowledgeable and helpful. Definitely going back.
Friendly and knowledgeable staff with unsurpassed service . Great products too!
Great customer care. You know you are around good people when they come from around the counter to show you around, looking forward to my first purchase for fathers day.
Great place but not great selection. I picked out the only electric chip smoker and the guy said that hed never even seen it work and when I asked him about related models he said he didnt know and brushed me off.
Always a great experience a d friendly staff
Lots of options for outdoor kitchens. The only place Ive found so far that has Weber electric grills. Wish I had found them 15 months ago when wer first moved into the apartment, rather than now, when we are moving to a house!
Good products but the prices were a little proud for me. Good luck!
My go to for all my Kamado Joe needs. Knowledgable and friendly employees with first class customer service. They know their product and it shows.
This place has EVERYTHING including Primo- the best ceramic grill in the world! Tons of accessories, rubs, cook woods, etc
Shawn was knowledgeable and friendly. Not pushy which I liked.
Very knowledgable staff and great selection of grills and smokers.
Great selection of ribs and other bbq supplies. Knowledgeable, friendly, and helpful staff.
Informed staff. Good selection. Location is not central SA.
Great selection of grilling goodies!! The attention to the customer is outstanding.
Friendly staff, good quality products andyou can get in and out
I visited today and found the salesperson very enthusiastic and helpful. They have a lot of Weber and Egg products - went in looking for an electric smoker and now seriously considering an Egg!
Nice place, bit pricey though
Awesome place with tons of choices. The associates are super friendly and knowledgeable.
We bought a bbq from them 2 years ago. The bbq was very expensive. It has not held up well. We contacted the Delta Heat manufacturer as the base unit, wheels, and hinges were rusting. They said sorry it is only warrantied one year and we will sell you new hinges! A true stainless steel base should not rust in 2 years. I told the store and they were no help either. When I say a lot of money, it was around $3600! I suggest that a person wanting to buy a bbq not look at Delta. I am disappointed in the store and this manufacturer. One other note...this bbq was always under a large patio roof and not out in the weather.We had a Bbq Galore Bbq some years back that never rusted and we had it in our old house for 10 years and it was actually sold with our house. The new owner requested it, as it looked and worked great at 10 years! The picture is actually after I worked at cleaning the rust off. It has come back like mold does.
I go there to buy rubs n sauces I like it . My only complaint is that is really expensive. I bought 2 rubs and 1 mango habanero rib candy bottle and it was about $33 bucks n some change.
I was on my way thru San Antonio and had a chance to stop in. Really enjoyed the visit...great staff and BBQ rubs !
Large selection of of back yard toys
Largest green egg selection from here to the border. Wide variety of selections for your BBQ needs with informative staff but typical sales pitch approach.
Nice selection of grills and accessories. Staff was knowledgeable and helpful.
Customer service could be better. They dont do warranty work on the items they sell.
Great staff, military discount, good selection of Traeger wood pellets
This place is awesome! Thanks for the great ideas.
We were not greater or asked if we needed help. We are interested in purchasing
Has all the right accessories for my Big Green Egg. Picked up a few when I was in last. Staff seems too busy selling grills to help people with accessory needs.
Salesman was a wealth of knowledge and had a great attitude.
Awesome! They stock SuckleBusters BBQ Rubs and Sauces! Nice.
Great friendly staff....excellent product knowledge
Staff didnt assist me or even say hello. Selection was very small and they only carry premium products at a very high price.
Great selection of Grills but the staff we encountered was rude. They dont carry very many parts and told us to buy elsewhere online.
Looking for a custom grill or fireplace, this is the place to start.
Excellent product knowledgeFair prices
Great selection! And Saturday samples!
They have just about all you need or want for bbqs
Friendly staff and very customer friendly.
Great service and selection!
Great products and people.
Unfortunately, they dont seem to carry parts for their Weber Genesis gas grills. And I was told the Weber Guy wasnt there. Shouldnt all employees there know about the products they sell?
Has a lot of options but very expensive.
Customer friendly.
Great service
Great products & service !!!
Not like it used to be
Nice ideas