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GameStop
1145 Ross St STE B, San Benito, TX 78586, United States
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GameStop
Comments
Th
Review №1

I live this Gamestop...Employees are always friendly and go the extra mile to help you find what youre looking for. I would highly recommend this GameStop

ti
Review №2

Good selection. Knowledgeable staff

De
Review №3

I was on my way to game stop and thought about calling ahead since I was 30 minutes away from location. The phone just rang and rang until the last two attempts, then the line was busy as if the phone was off the hook. As I arrived the store was empty, only saw one female employee that seemed like it was her second day there on the job! She claims there was a rush of customers and wasnt able to answer the phone. Place is understaffed, lack of customer experience and multitasking. Not hard to pick up and place customer on hold. Definitely will not visit that location again!

J
Review №4

They knowingly sold me a FAKE Pokémon SoulSilver, and they won’t give me a refund

TH
Review №5

Best Game Stop their is. Great staff. Frank the manager is really cool and knows his stuff. Very friendly employees.

Mi
Review №6

They have good game and game systems

gl
Review №7

Grandson likes it there

Ya
Review №8

My son didnt find any PS4 controller on any Walmart or Walmart app and we find it on Game Shop.. Its a present for my youngest boy ❤❤❤❤

J.
Review №9

The prices for used games are ridiculous! Im waiting for them to have the ps5 in stock but dont plan on ever visiting a GameStop.

ma
Review №10

Good customer service and my son got what he was looking for.

Jo
Review №11

Good needs Xbox 360 games

Ma
Review №12

Great customer service.

Ro
Review №13

Jessica was super helpful and friendly. They have great prices and awesome games.

Jo
Review №14

Great customer service, great deals I recommend it to friends and family...

Ni
Review №15

I originally gave this location a 3 star and have changed to a 4 as of my recent visit the service was 5 star but the location often lacks items so due to this I gave it a 4 (call ahead to be safe )The rep that assisted me today was awesome !(Franssico) very knowledgeable over many systems, games, etc. I my self have been a asset manager for Game Stop and manager of Game Crazy and have a vast history in sales /customer service and can say Franssico is on point didnt miss a chance to make a sell but not in a overt anoyying way.He even got me to renew my store card !The entire experience was near perfect!

Le
Review №16

Still love to get hard copies of games i do love. Loved the employees here. The interaction was awesome and they didnt annoy me

ma
Review №17

Staff is always very helpful and nice. Even if there are a lot of customers you never have to wait long and I have never felt rushed or like I am bothering them compared to some of the other gamestops in the area.

Dr
Review №18

What can I say other than its a GameStop. If you want to get ripped off look no further. And of course they did not have the game related items I sought. Didnt even offer to order them

Ga
Review №19

Excellent place... Customer service is fantastic! Been coming here for years and I have never been let down

el
Review №20

Friendly knowledgeable staff

Ja
Review №21

Gamer thru and thru and this is by far my most favorite gamestop in the valley

Da
Review №22

Good sales to take advantage of.

an
Review №23

Great Manager. Aleays helpful and very attentive

Ba
Review №24

Heart struck for the dorky manager. Great selection of video games and video game paraphernalia, great place to learn about new games coming out, and pre-order soon to be released games. Thats about it.

Da
Review №25

Awesome place. They gave me a number to hold my items at the register and ao i can have my hands free. Great customer service. Cant complain as of yet

Gl
Review №26

Great one stop place for all Video Game, toys and accessories.

J
Review №27

Very small walk through space at the entrance. Staff doesnt acknowledge you. Waited in line for 23 min to pay, even though I was the next person in line. Very frustrating.

Iv
Review №28

Friendly staff and fast service

Li
Review №29

Staff are super friendly and very helpful

Ha
Review №30

Good place.

Jo
Review №31

Helpful and friendly staff who know their stuff.

Po
Review №32

Good costumer service.

Jo
Review №33

First coming to this Gamstop. Staff was friendly, knowledgeable and processed my pre-order quickly. Has become one of my favorite GamesStops so far.

Re
Review №34

Staff always friendly n helpful. Always has a big call of duty release event. Awesome!!

Ch
Review №35

Great service

Di
Review №36

Can you sell mr the code of the minty peak at 10 dollars please fornite

al
Review №37

Friendly staff who are always willing to help out.

Dy
Review №38

Worst customer support I have ever encountered at any game stop I have ever been to. I purchased a PS4 pro. Then went to return it on my last day. They didnt have enough money in the register and said they would call there manager to see if I would be able to come back tomorrow and get a refund... I was so perplexed to hear 0 value in there customer support solutions. Which displayed how absolutley Lazy they where. So I told them that was false advertising. Which they argued it was not. Even if they were right you dont argue with your customers. If it were me I would have said hold let me see what I can do. If there was nothing then I would have explained How I wish I owned the store or had the money so I could help but unfortunately I dont. Instead the girl stands there looking gawking at me. So I suggested she call another store. She then tells me she cant because that would be like stealing from the other store. So I finally got her to call and spoke with the team leader of the closest store. He quickly invited me to come get my refund. It was out of my way and would still cost time money and gas. Yet they were doing me a favor. I was offered no compensation or even a apology instead O was directed to call there 1-800 number. Which I would usually do but since moving here I have been discriminated by Hispanics whic make up 90%of our population down here. I cant get a job at mcdonalds yet in Kansas I can get a job with a handshake. I have 10 years of sales experiance. Only I sold $10,000-$100,000 Roofing Jobs. Then go out of it to learn website development and phone and PC hardware and software repair. Now I stream video games on Twich, Facebook, YouTube, Mixer and steam at the same time with restream. Also I had to learn allot about the hardware, software and networking of each game system. As I also had set out a goal to add how to videos to my website. They advertised an elgato capture card on a screen which talked about the device yet when I asked them about it they Had no idea about the product or any relevant or educated response at all. Which is sad as the video game industry is blowing up more and more people are going to digital downloads as all the good games are only accessible online which is eaiser to purchase at home. So I can only imagine how much money these workers cost the franchise owner each day..... there lack of enthusiasm was so poor I honestly question the though of this being another way to launder money for the cartel as were only 30min from the border of mexico. One of the most mind boggling things was looking at the second store I pulled up to on Lincoln street. Which looked as if pigeons had been making the sidewalk surrounding the building a public restroom. Bit apparently they hadnt realize they were the only shop in that strip mall with bird poop that covered the side walk. Smh

Du
Review №39

Great service! No waiting! But no restroom? Almost a 5 star review.

Va
Review №40

Every time i come here, they have displays full of merchandise but when I ask them, they say theyre sold out of whatever they have on display...every single time

Da
Review №41

Best service from any GameStop I have been to. Super friendly and informative in regards to games and consoles.

MR
Review №42

Great staff to help find the game you want

Da
Review №43

Great experience every time I go there!

ty
Review №44

Good place

ni
Review №45

Fair prices, lots of selection and importantly awesome helpful associates.

Da
Review №46

Friendly staff, great deals, try to go every pay day.

Re
Review №47

Family fun, great staff, and easy to use shelves for purchases of games.

al
Review №48

Had what I wanted and handled transaction without any problems

Mi
Review №49

Walmart and Amazon are much cheaper.

Ed
Review №50

Always get greeted, and friendly staff. Favorite Game Stop by far.

He
Review №51

Awesome game selections and a great place to shop for those that rather not shop online.

Jo
Review №52

Always a pleasure to go to a GameStop.

Ch
Review №53

I love game stop. Its awesome

ru
Review №54

Expensive and try tradin in your games hahaha. Its a joke, right. But hey, sometimes they do have some good deals... i mean the sometimes word

Jo
Review №55

When I need a game they have it

RI
Review №56

Little messy. But still good.

Ja
Review №57

Great place and I found what I was looking for

TO
Review №58

Great service.

Li
Review №59

Awesome place to buy games the people there are very helpful

Fe
Review №60

Great selection, friendly staff, and great customer service.

Gi
Review №61

Excellent Customer Service

Ro
Review №62

That’s my store awesome place

Va
Review №63

Great employees awesome merchandise

Ra
Review №64

I dont go for the games I go for the sales they usually have in anime shirts

DA
Review №65

Its good for getting video games but a bad place for selling them

da
Review №66

Love this place

Ma
Review №67

They had some good deals

fl
Review №68

Ok prices. Staff needs to know a little mpre about what they are selling

RA
Review №69

Great service newest games an old

DD
Review №70

Excellent service and very helpful!

mi
Review №71

Guys were greatband very helpful

De
Review №72

Great store with a great selection!

Je
Review №73

Good games at good prices

Ca
Review №74

Jules,Julian and Theodore are the best.Thumbs Up.

be
Review №75

Great prices 👍

Jo
Review №76

Good experience.

Va
Review №77

Nice games and experience

Lo
Review №78

My son went to go look for and buy a game

Sa
Review №79

GREAT PLACE

AL
Review №80

One of the best gaming stores

To
Review №81

Awesome customer service!

Ma
Review №82

Employees are usually helpfull

Re
Review №83

They had the games I was looking everywhere for and for a low price.

fr
Review №84

Good steals and deals

Ju
Review №85

Bad ass place

D.
Review №86

Get your game on

wo
Review №87

I love it

Fe
Review №88

Old school games baby!

Te
Review №89

Cool store

Gr
Review №90

What a RIP off

In
Review №91

Good

Al
Review №92

Friendly emplyees

Ru
Review №93

Friendly staff

DA
Review №94

AWESOME

Da
Review №95

As for video games ... very good. But they have very few products in terms of yu gi oh or pokemon ... Metanle variety. And one or another adjustment in prices does not hurt.

Ma
Review №96

Looking for you find very good games at an excellent price

Lu
Review №97

Excellent attention from the staff. So kind the boxed lady that I find the nearest gamestop with Nintendo switch available. Thanks for the attention !!

Ar
Review №98

Good place and friendly employees

Al
Review №99

In search of my vice

Information
24 Photos
99 Comments
4.5 Rating
  • Address:1145 Ross St STE B, San Benito, TX 78586, United States
  • Site:https://gamestop.com/store/us/tx/san-benito/5235/san-benito-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 956-399-1844
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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