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Mad Boar Harley-Davidson
3515 W Expy 83, San Benito, TX 78586, United States
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Mad Boar Harley-Davidson
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en
Review №1

Very respectful and professional people. Will bend over backwards to help you. The best experience! Thank you for making my first bike purchase the best experience Luis and Kat!!!! I love my Deluxe!!!

Ma
Review №2

Staff is well educated, friendly, and not too pushing in making a sale just for making one. Absolutely love the service hope to make next motorcycles purpose there.

Sh
Review №3

No one even came by us and we were there for over 20 minutes.

Jo
Review №4

Very unfriendly folk here. Though I rode in on my older Harley...no one seemed interested that I was checking out new bikes...no howdies...the parts man was insulting..acted as he was counter man he is far above your life station..I could disassemble any part on a bike and put it back better than the factory ..we all know his type.Outside as I was getting ready to ride off..2 employees sitting at a picnic table ...again nhowdies..what a very sorry, unhappy bunch of folk..never again!@.

Br
Review №5

Just finished taking the class they offer to get a motorcycle license. Doug did a fantastic job teaching the course. I thought from my years of casual riding I new most things. I was wrong, he was able to take my riding ability to a new level. When you get ready to take the course make sure you look at taking the course with Mad Boar Harley-Davidson.

au
Review №6

Got a pretty good deal for all my harley shirts plus sizes ladies...

Ka
Review №7

Good selections and good service. The staff is very knowledgeable.

jo
Review №8

Just took the riding course this weekend, shout out too, Doug hood for being a really cool instructor. Ask for Doug !

Ma
Review №9

The ppl r nice, understanding n patienceKeep up the good workWill b going bak

He
Review №10

Ive been to Harley Davidson dealerships all over the country, St. Louis, Kansas city, Memphis, New Orleans, Panama city, San Juan and Vegas just to name a few, unfortunately this one is not up to standards. None of the staff ever spoke to us even though we were there for at least 30 minutes.We purchased several items because we love Harley merchandise and always but tee shirts and other items whenever we visit other cities. I will not visit this location again. Ownership of this dealership needs to take a look at their staff, especially the red head working 11/06/20 at 5:00. She is NOT on you team.

Ku
Review №11

I have no idea whats happened in the last few months. Under New Management.. Holding off judgment till situation is positively resolved.. Plotted. TRP MBHD#001.

Gi
Review №12

Staff is very friendly and knowledgeable.

Ch
Review №13

Great little store and a bunch of great people working there. Very helpful with whatever you need.

Ju
Review №14

Love the motorcycles they have there

Pa
Review №15

Amazing customer service! Thank you for making my dream of owning a Road Glide Special come true. For anyone looking to purchase a Harley Davidson, at an amazing price and deal with true professionals, come by Mad Boar. Ask for Luis De Leon and Ramon Mojica, cant go wrong with these guys. Also, do not forget to ask for Alex Ibarra and Savannah Bledsoe, they assisted in making my purchase a great experience. Thank you all.

Os
Review №16

Overall I had a bad experience. Except for the gentleman back in the serviceDepartment awesome great customer service gentlemen.okay when I walked in the facility I was waiting in the front. Secretary in front was there the whole time. Looking at me after 15 minutes she finally asked me if I needed help. customer service was bad and she rolled her eyes with attitude. I dont know what I did to her, but it left a bad taste in my mouth

Jo
Review №17

Tiny alittle Harley. Not much for clothing or bikes

Ji
Review №18

Great people cant say enough good things about it very happy with the service

Jo
Review №19

So far theyve done a great job in having some parts instock for my bike. Good job guys!

Ma
Review №20

I bought a 2020 Road Glide Limited here in January. The whole team was awesome. Ive had a couple of small issues with the bike (tire pressure sensor) and have just rode in and theyve taken care of the bike while I waited. The service department is first class and very friendly. Yall just need to keep key fobs in stock!!! Ive yet to have an unpleasant experience here.

Mi
Review №21

I just joined the HOG chapter here. It is a great bunch of people. I just had my 10,000 mile service performed here on my bike. The service staff were very friendly.

Ju
Review №22

Great girl helped me very nice.

Ju
Review №23

It was ok, I went along with my cousin n the service good

Ce
Review №24

Horrible experience!!! Be careful with the manager name Louise he wasnt friendly at ALL!! and acted unprofessional. I was about to buy a bike, but Im glad I checked the price on the paper before I signed, and it was more than they said. My salesman Nelson was a good guy. BUT I DONT!! recommend this place. 😡😡😡 spend so much time for NOTHING!! I would give them zero stars if I could!

Mi
Review №25

Very helpful and friendly staff

An
Review №26

Dealt with Jesse in parts department, very knowledgeable and friendly.

TY
Review №27

Every single time I go to Mad Boar Harley..... good times. .

Gu
Review №28

This is my first bike and the people at Mad Boar Harley -Davidson made it a great experience for me and felt so welcomed there.

Ri
Review №29

BEWARE.BOUGHT A NEW 2019 SPORT GLIDE HERE. TOOK IT IN FOR 1000 MILE SERVICE. PUT ANOTHER 800 -900 MILES ON IT...DRIVE TRAIN NOISIER THAN HELL...CHECKED TRANS AND CHAIN CASE FLUID...BOTH WERE ALMOST DRY!!! TOOK MORE THAN A QUART OF FLUID TO TOP OFF CHAIN CASE!IS THIS RESPONSIBLE SERVICE ON A BRAND NEW BIKE? NICE GUYS, BUT LOUSY SERVICE.

La
Review №30

They did not have a mechanic on duty when I needed a State safety inspection but they politely referred me to a muffler shop that does motorcycle inspections. I was the only customer in the store. I drive by often and Monday through Friday there is seldom anyone parked there. I have seen the lot full during weekend events. I do my own basic maintenance but I am sure I will need their services again. I will update my review as I have more experience with them.

Fr
Review №31

It was good to be here. The service needs to improve.

jo
Review №32

I purchased a hd from there earlier this year. The bikes been great so far but going on 4 months later still no plate. Every time I call they tell me their sending it to the title office next week. Seems like the wanted the sale but after that they could care less.

Ch
Review №33

A very nice place!

Ca
Review №34

Cool store and friendly customer service!!!

Ly
Review №35

Great customer service

Ca
Review №36

Service Debt always willing to help. The parts people go out of their way to address your needs and an all around great place to get a great purchase deal from the sales people. When you buy mad boar you also feel the camaraderie and desire to just hang out a bit.

Fe
Review №37

The staff is always helpful ..

Mi
Review №38

Would have rated it zero if it was an option. Non existent customer service.

Mi
Review №39

Service person Juan was very helpful in getting my bike in for a oil change on very short notice. Oil changed was completed on time and bike was ready to go as promised. 5 Star rating from me !!!

Sm
Review №40

Place does not have a lot parts in stock

El
Review №41

Great service friendly staff!!

To
Review №42

Kind of small for a Harley dealership.

Jo
Review №43

Visited SPI this weekend, and low and behold had an issue with my bike. Took the bike in on a busy Saturday, and to my surprise, it was taken right in. Juan helped get it and Margo did the work. Craig showed us around the shop and explained in detail what they were doing. The faulty voltage regulator was repaired, and we were out and back on the road. Thanks to Margos ingenuity, the ride back to San Antonio was stress free. Top notch shop and would do business with them in a heartbeat! Keep up the great work guys.

Ch
Review №44

Love this store my dad work here..

An
Review №45

If you want the best for you and your family have a great time at Desperado Harley Davidson! Stop by and talk to Joel Ramos he will get you your dream bike, he goes above and beyond to help you out with any financing problems you might be having he is truely a 5 star employee! Thank you Joel and God bless you and your family

Ca
Review №46

Friendly staff and informative on good places to eat. I hope... lol

Jo
Review №47

Mike is awesome he will help you out with everything you need. Much love

Jo
Review №48

They are open and very helpful!

Al
Review №49

The best place to go very nice and friendly. Anyone of them that you talk to or ask questions are very good on giving you the answers specially hunter

Ri
Review №50

One nice Harley dealership. Great selection of Harley clothing and an awesome selection of bikes.

Ju
Review №51

Nice, friendly staff. Nice to see sleeveless and pocketed mens t-shirts available here. Nice selection of womens basic t-shirts too! Great store logo!

Jo
Review №52

Nice place to shop.

la
Review №53

Clean friendly place, partsman very knowledgable!

Ri
Review №54

Let me start off by saying I have been a long time customer with that sad as of today I will never walk into mad board or there other store in McAllen ever again.I understand jokes but an employee who makes comments about me or my family when he thinks it’s behind my back (but I have good ears) to another customer crosses the line to a level of disrespect that is unforgivable. For this reason a place where I have called my Harley family will now just be a bad memory for me and my real family.Btw the worst part of this is it’s someone I have interacted with for many years through this dealership!

Er
Review №55

We were on vacation, and when we go outta town we like visiting the Harley Davidson shops. Get new Tees, poker chips, parts for the bike... Mad Boar was nice and new, had a good collection of Tees, leathers,ect... It wasnt a big store, and they were waiting for the new shipment of bikes. They rent bikes if you want to Cruze around the island.

Ca
Review №56

Been here twice, one of them I tried a ride on one of their Softail models with the Milwaukee 8 engine. My experience was really great. Also the staff was friendly and helpful.

Ge
Review №57

Harley Davidson is the American way to ride and be free also they like to help you get your motorcycle drivers license,,, people are always helpful with your needs for the down payment and working with your credit score to qualify you for your Dream motorcycle

Fe
Review №58

Awesome service, Awesome people! Thank you Hunter and Gabriel! Made me feel like family, not a customer..

ci
Review №59

Great service, outstanding customer support

Bi
Review №60

Salesman was awesome I ended up not buying but was very helpful and not pushy at all

Da
Review №61

Dropped by to pick up a few shirts, gloves, and check out their inventory. Roby was very helpful! Thanks 😎

Sh
Review №62

Yall are so friendly and such a nice store to walk in.

Th
Review №63

Told 2 hrs to change oil, prime, transmission.It took 3 hrs and was charged for 3 hrs labor instead of 2. RIDICULOUS!

Ro
Review №64

Great place to hang out with fellow bikers.

Rh
Review №65

Never go back

Ri
Review №66

Had a wonderful time they did everything they could to help me and it’s was much more pleasant then working with desperado HD

Ad
Review №67

Wonderful service; they treated me kindly and showed great respect, they knew what I was looking for and did everything they could to make sure I got what I wanted for what I wanted it for. A+ sales and service, no bull, no strongarming, a wonderful dealership to work with. Will definitely be going back when its time to get my fiancé riding.

El
Review №68

Great service

Ju
Review №69

I had a negative experience with the riding academy. My review is based on the riding academy, and not on Mad Boar’s products and services. I believe their products and customer service are excelent. I signed up for the “beginners” riding course which turned out me being the only beginner rider in the class. Everyone in my class had experience riding previous to the course. One of my classmates told me he had already been riding for 4 years, and it showed once we hit the riding part of the course. I ended up dropping out on the second day because I could not keep up with the rest of the class, and did not feel confortable as I was the only one having issues trying to keep up. Another thing was that an MSF auditor was there to audit our instructor which I believe also placed some pressure on the instructor. I decided to drop out even though everyone tried to help me including the instructor, but for them it is easy to say because they are already at another level and not actual beginners. I guess if I ever decide to get back to this course, I would need to do the same as the rest of the class and already come in with some riding experience so I don’t fall behind and go through the whole “beginners” course.

Ja
Review №70

The only harley dealer I have ever been to that didnt try to push a new bike after I told them I was only looking

Ma
Review №71

It was a pleasant visit well come back again

Jo
Review №72

Excellent customer service; very much appreciated. Special thanks to the Parts personnel.

ro
Review №73

Very helpful staff.

Al
Review №74

Beautiful bikes.

Jo
Review №75

Gabriel, Jerry and Abigail always a great help and always make us feel at home!

Ru
Review №76

Customer service is great. Nubia and Tony were great help .

bm
Review №77

Great people nice shop

Ch
Review №78

Awesome service. Jesse at part service is great. Everyone helps out with any questions we have.

ad
Review №79

Lisa was knowledgeable, friendly and just around kick@$$.

Ki
Review №80

Great customer service...The ladies are awesome and friendly..Definetly coming back soon

Na
Review №81

Great people there. Ladies night was great thanks.

Jo
Review №82

👍

Ca
Review №83

Visited the shop, took a test drive with one of their new bikes with a Milwaukee 8 engine (you need a class M ID for that), and skimmed through their inventory, while wanting to buy everything. It was a pretty cool day

Jo
Review №84

This has to be the worst store ever. It only gets a star because I have to give a rating. 0 put of 5 stars in my opinion. What a sad place this has become.

Pa
Review №85

The Parts team was extremely helpful

Pe
Review №86

Great service friendly staff.

Je
Review №87

Very helpful and knowledgeable and efficient sales and service!I will be back even though I do not own a Harley!

Do
Review №88

Great people here !!!Did a bunch of shopping here today.Very nice and very helpful !!

Al
Review №89

They have an awesome selection of MotorClothes! I love the leather jackets.

De
Review №90

Hey its Harley it is an awesome place, the people are great.

Le
Review №91

We came here at 6:30. Update your hours. Says you close at 7. We came here from Minnesota! Total disappointment

Ro
Review №92

Very friendly service. Nice selection of bikes and products.

De
Review №93

I love going their just to see the new bike

Er
Review №94

Best chili cook off always

Li
Review №95

Awesome love the staff there very friendly and helpful....

J
Review №96

Love this place.

Ji
Review №97

Highly overpriced

ti
Review №98

Typical Harley Davidson dealership, good personnel.

Ha
Review №99

Great place. Great people

Ca
Review №100

Touch high for there oil, $5 different from minn. Just saying

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3515 W Expy 83, San Benito, TX 78586, United States
  • Site:https://madboarhd.com/
  • Phone:+1 956-399-4244
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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