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Jiffy Lube
4304 University Pkwy, San Bernardino, CA 92407, United States
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Jiffy Lube
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Ta
Review №1

The gentleman that helped me was very nice and thorough. Sorry Im bad with names, but I will return due to his excellent customer service. He made suggestions on items I may need down the line but did NOT make me feel pressured or like he was trying to take advantage of a woman. He is the reason I returned for service at this location.

Na
Review №2

Very fast and easy. I will definitely keep using their services. Really great for disabled people. 🙂

CA
Review №3

Place offer good service. Opens at 8:00am. I used to take my car to jiffy Lube in Seattle, WA. Always, had great service experience.It is the first time change oil in San Bernardino, CA

Ge
Review №4

Very friendly, true to there word on time it should take. I had appointment else where and ended up here by chance. Good service, I will return.

CH
Review №5

Its the only place I go to get my oil changed and now in the other car the issues I may have window wipers tires Get on my fluid to my car checked The service is quick its thorough and its affordable its clean and the customer service is impeccable Nothing is done without your permission youre asked youve shown everything on a screen of pryer work to be done along with prices. Nothing is just made up this is a great place to go for your car especially for oil changes Ive already been twice and I plan on going with my next oil change is needed Ive also sent family and friends there they also had a great experience even when I wasnt there what else to say definitely 5 stars

Ch
Review №6

Explained every service well and helped find the best discount. Very friendly and courteous.

Ja
Review №7

Great experience. I went to one previously before this stop and it was great customer service especially in these tough times. Keep it up!!!

Ta
Review №8

Great customer service everyone was very professional... The environment was very nice and clean ... I would definitely recommend and wll be returning..

as
Review №9

Very professional and knowledgeable. Kind staff. And quick service

Br
Review №10

After oil change ... dipstick oil was dirtyService person said oh thats because old oil was in bottom of oil pan...Ive had oil changes for over 30 years... I guess because Im a woman they think Im stupid...Will not return..87.00 dollars spent for nothingBuyer beware... they probably only empty half the oil to save money

Hu
Review №11

They said 30 min wait but it was more like an hour and some change but other then that it was great

Av
Review №12

Very good customer service, clean and the prices are reasonable.

PU
Review №13

The tall white guy left my oil cap off my engine and I drove for about 6 hours before I noticed oil all over my car and when I returned he said he would clean it but didnt even do that never again. I cant trust this location with my vehicle! This place is Unprofessional.

Ge
Review №14

Customer service was adequate but the oil price I paid for a synthetic oil change was ridiculous a $108 plus I had a $20 coupon that Jiffy Lube sent me which only brought it down to $84 so basically I got overcharged for oil changes that should only cost me $70 to begin with😠😡 their worker team was good but it was over priced and felt like I would not return to Jiffy Lube again

ro
Review №15

Rudy was very friendly and professional. I always come to this location on university park way. They have very fast service. I recommend this location.

Al
Review №16

Overpriced for a simple oil change. Tried to charge over $100

De
Review №17

They were efficient and pleasant. They took care of me in a time frame that did not make me wait very long. Considering I had no appointment. Plus, they were easy to find and near fast food choices and gas stations.

Jo
Review №18

Called and got quoted a price... price was lower than what quoted. They offered me a service that was better for my car to work at its full potential.

fo
Review №19

Fast niceAlways good to me

St
Review №20

Was fast, employees are good and detailed

NH
Review №21

Service was quick. Just notes for the shop. Remember to always put the next service sticker on peoples car windows or on the service order please. Less Jerry springer in the break room would be nice so employees are not caught up on mind crippling tv shows.

Ka
Review №22

My alternator was deemed to be bad by another shop, so I called around and was told that this Jiffy Lube could install a new alternator for me the same day! So I quickly made my way over and was immediately taken in and told the expected wait time was about two hours.In less than an hour I was told that my car was ready to go and I was back on the road. Everyone here was so professional, kind, and helpful. A special shoutout to Jose, who was the one who told me to come in right away and hell get it taken care of. I am blown away by how well they take care of their customers, and their prices are absolutely fair. Thank you, Jose, and everyone else at this location that helped me get back on the road on such sort notice.

Ja
Review №23

Service was quick and professional.

Da
Review №24

Im not physically able to fully lift my hood. They Checked all my fluids with no questions asked and topped off my oil with full synthetic. With a smile and an invitation to come back

Ca
Review №25

Unpleasant experience. Worker broke my oil dipstick and lost my windshield wiper fluid cap, didnt take accountability. I wont be returning

LI
Review №26

Fast friendly service .

Da
Review №27

First timer Came into to get a oil change friendly staff, very professional highly recommended . Will be coming back again thank you ☺️

An
Review №28

Th is my to go to spot, very proffessional and quick service

Qi
Review №29

Staff was very nice and respectful

Ja
Review №30

Friendly service and informative but they dont try to get you to purchase anything. They just inform you and answer your questions and then you decide.

Ay
Review №31

They tried to charge 111$ for an oil change they are ripping people off

Sh
Review №32

Crooks.The man there today tried to charge me $97 for an oil change. It wouldve been over $100 by the end of the service. Windows and quick vacuum was always included as a complimentary service at the jiffy lube I used to go to and would never be over $68 for a synthetic oil change. Even cheaper to take it to the dealer which i ended up doing.

Ca
Review №33

They up sell you online of course and dont follow through on the promotions given online and their response when you inquire is that they dont know what the offers are online unless we as customers tell them🤔

ma
Review №34

Clean and well maintained shop. Staff is friendly too

Ja
Review №35

Jiffy Lube is my choice for auto care. They are thorough, reliable and fast.

Pr
Review №36

It was good.

Je
Review №37

The workers were friendly did good work

Ca
Review №38

Very good service, the service was A+ And the Staff was helpful and courteous.

Mi
Review №39

Usually good service. Has happened once or twice where they didnt complete the full service of washing the windshield, vacuuming, etc. In their defense, it was pretty busy. I didnt bother pointing it out to them because they were clearly backed up and were working hard to get through each customer. I recommend calling ahead to check how busy they are, and going when theyre not busy. Especially if youre getting more than an oil change.Ive been using this location for years, 2 different vehicles. Ive had radiator flushes, transmission flushes, oil changes... I continue to go back.

GI
Review №40

Didnt check tires or fill fluids like I paid for.

In
Review №41

Ive been using their service bi annually for over 5 years without fail. The fees are transparent and the service is always good.

Mi
Review №42

Been bringing company cars here for years, service was decent, price was high but it was convenient. I bought my daughter a 2018 4 cylinder car and she didnt feel like driving to the dealer where the oil change is $48.88 so I recommend jiffy lube. they charged her $97.15. I stopped by and asked why so high and mentioned dealer price. His simple response was you should be gone to the dealer. Now my fleet vehicles will be going to pep boys for oil changes.

Da
Review №43

Great service nice people.

Jo
Review №44

They were courteous and did a thorough job. I will be back.

Di
Review №45

Great job & thorough.

an
Review №46

Pretty fast service

Jo
Review №47

Very good Crew here

Bl
Review №48

Great place to have oil changed. Trwat you well wile waiti g

In
Review №49

Buyer beware! Got ripped off here- charged $50 for a $10 cabin filter. If you find yourself in this god awful neighborhood take your chances with a mom & pop or do yourself a favor leave SB. The only way this business makes profit is up selling and exorbitant price gouging.

br
Review №50

Dont go to this place the manager wanted to charge me double the sale price because I brought my own mobile 1 oil filter. Awful customer service dont trust these crooks, it cost them less and I know that the filter they use is garbage tissue paper

Ki
Review №51

Very fast, very friendly, very clean place. I like going there.

Jo
Review №52

I was so overly satisfied with the customer service that I recieved at Jiffy Lube. My car is running so well now. I needed an air cleaner and it was brought to my attention. It was priced at a reasonable value....Thank you for your service. I made it back home to Arizona safely. God Bless you all!

Ro
Review №53

Will be going back they work on my truck got it done like in 20 min and was omw

Ab
Review №54

Took long

Fr
Review №55

Very good service, Presley was helpful and with high standard customer service.

Ch
Review №56

OUTSTANDING service perfect timing treat you with respect great prices an extra perks quality service first I called for pricing phone was picked up at a moments of time Professional customer service over the phone answer all of my questions an extra once I got there the following day I was greeted explained what was going to be happening how long it was going to take and the price and all the perks that comes along with it I was highly satisfied with the surface and definitely recommend anyone to go there for oil change not to mention the little sticker they put on your car to let you know when the next Oil Change is due

da
Review №57

New to town and Im happy to have found a reliable, trustworthy and kind mechanic crew. I received a high mileage oil change and new brake pads on my work truck and was wicked impressed with the quality of service, even replacing my rotors with no extra charge. Thank you!

Bi
Review №58

Always easy here. Polite employees. Fast as possible. Only reason I cant give a 5 star is its pricier than the competition

Ch
Review №59

Was good service

Lu
Review №60

Great Service! Fast and helpful! Also didnt feel pressured or felt like I was being sold anything I didnt need. Great customer service and space was clean and well maintained

Lo
Review №61

This place is very slow. Dont really know what they are doing. Waited over an hour for a simple oil change.

La
Review №62

Couldnt have been more than 20min from the time i got out of my car i was done very quick

He
Review №63

I got an oil change here and it was great. I noticed my car was running a little sluggish and decided to stop here on my way home. I was happy with the customer service and price.

To
Review №64

Oscar was awesome, have me a discount, very fast

Vi
Review №65

I think service is good but a bit expensive

Ji
Review №66

I always go here to get my old changed in my truck very good group of guys they gave me in and out pretty fast with no bull

Ge
Review №67

Place used to be cool, not it’s just shady. Went in for oil change and car starts leaking so bad car broke down. Won’t go back. People are nice enough but don’t trust it. Plus they say they cant install brakes from autozone, then go buy brakes from autozone...shady. and dumb

El
Review №68

Excellent service. Sometimes the wait is long because theyre usually busy. However their customer service is on point! The staff is really nice.

Ja
Review №69

The guys here where wonderful and made things super easy to understand and felt they explained everything they did to my car no hidden fees or costs ...

No
Review №70

Quick service, a bit pricey on the synthetic oil change but very friendly staff

Dr
Review №71

Give you complete attention and check your car for other problems and let you know. Fist rate service👊🏽🤛🏽👏🤗!!!

Kr
Review №72

I went on a Friday a couple Weeks ago for an oil change.. I was in and out in less than fifteen mins.. I was assisted by John and I believe Luis..who were awesome.. none were pushy or rude.. I stopped going to 76 because of their service and from this experience Ill go back to this jiffy lube

Ry
Review №73

Great oil change service. I was in and out in 35 min and got a good discount by checking in on my Yelp App. Great job!

Ma
Review №74

Guys were helpful with and informative. Fast service. I wish there prices were better but ok.

Jo
Review №75

Professional quick service...!

Sa
Review №76

Do not take your car here to get an oil change. After they changed the oil, my car strated to leak oil......why? BECAUSE THEY DID NOT PUT THE SEALER BACK ON(UNDER THE OIL TANK).. THEY PUT THE SCREW BACK..BUT NO SEALER. 101 OIL CHANGE RULES. I didnt even want to give them 1 star. This spot is waste.

Er
Review №77

Fast and friendly service. As soon as I arrived they greeted me and provided me with good service.

Ra
Review №78

Came to get brakes done. Try to sell me rotors before even checking my rotors. Waited about an hour and a half, at the end, these guys werent able to remove my wheel because it was stuck. Went to a Paisa tire shop, got my brakes done in 45 minutes, and they laughed at those two idjits. Also, they charged me $45 less than what jiffy lube quoted me for. Support local business.

Ca
Review №79

They always help and answer any questions I have

Br
Review №80

$110 for an oil change on a little Chevy Sonic. Went to Walmart, picked out my own oil & got it changed there for $8. Total I spent about $36 at Walmart. Will never visit a Jiffy Lube again!

J
Review №81

Fast service and they didnt try to upsale me for stuff I didnt need.

jo
Review №82

Very disappointed. Wont honor their own cupons. Only want to upsell. They suck! Never going back

C3
Review №83

Nice clean place. Friendly staff.

Na
Review №84

Took wait too long with car infront of me. I left. I thought they were drive thru place

lo
Review №85

Overpriced ripoff!!!They tried to sell a bunch of stuff I didnt even go in there for. Only needed a oil change! They charged an extra $24 for three quarts of oil. They said they vacuumed my car but my daughters french fry was right behind the seat where it was before...it looked like they didnt even touch it. And they didnt even include an oil filter! Crappy, shotty job for a premium price! Do yourself a favor...go to Walmart!

Je
Review №86

Great service!

JC
Review №87

Very professional and polite service!

Ch
Review №88

Always good service... and thorough

Ni
Review №89

Great customer service

er
Review №90

Went to jiffy lube Sunday 7-8-2012 for oil change heard reviews about tall guy with tattoos and the horrible service......the service I got was excellent, he was very fair he spoke well and explained everything to me very clearly!!!!!! I think john is doing an excellent job!!!!!

Co
Review №91

I have everything done there including my mechanic work and the mechanic Albert is number one

Is
Review №92

Service is ok

Gr
Review №93

Took 30 min to get checked in and another 30 min to be completed. Not what I would call Jiffy, but they stopped trying to sell me services I didnt need. Probably just do it myself now in, not worth time and money.

Pu
Review №94

Yes, do not go here. They are the worst ever! Go across the street to valvoline oil change by the ihop.

Ma
Review №95

Good service, Respectful

Ce
Review №96

Good service, on time, nice people

br
Review №97

No customer service, no greeting whatsoever; no hello, no hello how I can help u today, nothing nada! So I walked out and took my business elsewhere.

Te
Review №98

Not open as advertised. Told me to return in an hour. I did. No one was around. I left

Ce
Review №99

First time visiting and their workers are very professional!

Ma
Review №100

The staff was very helpful and polite

Information
27 Photos
100 Comments
4 Rating
  • Address:4304 University Pkwy, San Bernardino, CA 92407, United States
  • Site:http://jiffylubesocal.com/
  • Phone:+1 909-880-0931
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–4PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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