Good prices, good batteries, good customer service, they speak several languages, sell new and used batteries, and they give you a guarantee, ample parking, custom cables for everything.
The service here is fantastic. They tested my old battery quickly, and provided me an exact replacement at a fair price immediately. I will definitely be using interstate for all my vehicles and boat from now on.
Great batteries, great customer service. Small parking lot if youre pulling a trailer.
Cool place to be on a hot day . nice n helpful people good service
CHEAP PRICE BATTERYS FOR CARS ON A BUDGET.
Very poor customer service, I was so disappointed never coming back!
Two stars is being generous. Gentleman who waited on me was ok. But no sign saying we DONOT install batteries anymore. OK, good enough but if C19 is the reason then why didnt either of your employees employees wear a mask.Plus my red top Optima needed replaced again. 3rd battery in 5 years after credit of 180 dollars on first one. No warranty. Nonsense. Im sorry but these guys are way to happy to run back and fourth to exchange batteries.Even if you get new battery its the same date as the first battery warranty. Thats how you know quality is in the toilet.
I asked him to take the battery out of my car and the worker takes it out and set it on my bumper and scratches the living s*** out of it. I did not ask him to take it out and set it on my bumper set it on the ground or something. Their helpers aint too smart
Best battery pricing and will make sure that the battery will match your car along with their great warranty that beats even autozone
Even through all this covid BS the counter girl at Interstate was very kind and helpful.
Cashier was nice. Great batteries for your jeep or your harley
It was a little different experience than normal due to covid 19. I brought a battery in to be checked out. I put on a cart outside where an employee then takes it to be checked. The battery wasnt holding a charge so they gave me a replacement because I was still under warranty. Was an easy and quick transaction. Thx.
AWESOME BATTERIES!I have been purchasing my car batteries from the Interstate All Battery Center of San Bernardino for years. They are always friendly and helpful by getting me back on the road with a reliable car battery at a fair price. Interstate battery are the BEST batteries Ive every used and are always it stock. Thank you for you help again today:)
Ok place to the your battery into
Fast Service, Friendly staff, ladies on the phone are great. John the Install technician was nice, and easy to engage in conversation with. He gladly helped explain to me the way a car battery works and how to make them obtain optimal life and performance. Price shopped around, This is the best in town. Most bang for your buck and they truly respect you here. Will be back :)
Very kind and informative contact, bought a new battery and it works fine
Sell quality batteries at a cheaper price than AutoZone or OReillys
My Go to spot for customer service any time I need a battery or have my battery tested. Quality work, right away, everytime. Guys John and Tyler good at what they do and they keeping it real. Even referred me for an ultra good price for an alternator. Interstate all day.
Great customer service!! The guys in the back really know their inventory!! Im glad they checked back inventor before they sent me on my way!! Thank you
The BEST battery store I have EVER been to. The service was quick, honest and friendly. They politely greeted me almost the second I walked in the door! I explained to the gentleman at the front counter that my car would not start in the morning... Well there you have it, A battery expert came in from the warehouse and tested the battery. He deemed that the battery had a bad cell and that it needed to be replaced. For a battery in my Honda it was $111.95+ Tax, core exchange, and $20 for install. This IS the best in the business. I would most certainly give them a try. You will NOT be disappointed, Prices are great, staff is even better, Thank You Interstate for making me happy once again. I have been doing business here with their store in San Bernardino for over 15 years and have never left feeling other than 110% happy and pleased.
Friendly helpful people. They provide a great service.
Very helpful getting me a battery for my car key
Now i havent technically been here but what i can tell you is that we cant bust heads like we used to, but we have our ways. One trick is to tell em stories that dont go anywhere - like the time I caught the ferry over to Shelbyville. I needed a new heel for my shoe, so, I decided to go to Morganville, which is what they called Shelbyville in those days. So I tied an onion to my belt, which was the style at the time. Now, to take the ferry cost a nickel, and in those days, nickels had pictures of bumblebees on em. Give me five bees for a quarter, youd say.Now where were we? Oh yeah: the important thing was I had an onion on my belt, which was the style at the time. They didnt have white onions because of the war. The only thing you could get was those big yellow ones
Bought battery from them, i got it home to install it. Thats when notice that battery had a some damage to the top. I called the store, they told me to bring it back in the morning and i did. When i did return in the morning they accused me of doing the damage to the battery myself. I informed them that i did not do this damage to the battery. Thank god a honest employee that works in the back(with the battery) was in the front of the store and saw the battery. This good employee informed his supervisor that he saw that battery come off the truck and brought the damage up to i think the same supervisor i was talking too. I THANKED that employee. The supervisor or manager looked mad and told that guy to take that battery to the back and get me a new one. I cant believe that i had to argue to get treated right. Good old San Bernardino
Nice
Bring cash or credit card, they dont take checks unless you open an account with them.
Excellent staff. Very helpful.
Service is much to be desired. The young snot nose kid behind the counter is extremely rude . Never made eye contact, never looked up to acknowledge me as a customer, proceeded to look at his computer the entire time before I said excuse me, can I get some help! I believe he is the owners son or grandson. Definitely shouldnt be serving the public. If I didnt need a battery so bad I would have left. I have used Interstate when they were at the other location and had a decent experience. I will think twice before returning to this place of business.
This is an example of a good ok fashioned business. That works great. Good prices. Good service.. Next time i need a battery. Ill be back
These guys were great. Had my battery checked, found out I was needing a new one. They put new one in and I was out of there in less than 25 minutes. Great job guys. Really appreciate it
I go everywhere but I only use Interstate for my batteries no Rileys no AutoZone interstate is a real battery trust me try it on E Street
Great customer service! Quick battery check, even quicker battery install. I read some of the other reviews on here so I wanted to check it out for myself, I am not quite sure why some people complain about an install charge or say the install charge was a hidden fee....The staff was very upfront about the install charge if I wanted it installed... I would not go buy car oil at a store and think an oil change would be free!!! Do not let some of these reviews keep you from this shop, they were honest,friendly,and fast. I will only be buying batteries here from now on!!!! 5 stars!!!
I do not understand why people write negative reviews about this establishment. Family owned and operated businesses like Interstate are the most trust worthy. I have known the owner Mark for 18 years now, Him and his employees/family have always taken great care of me. I honestly will disregard all of the negative reviews I have seen. People are complaining about the most inappropriate stuff in attempt to slander the business. In my opinion that isnt right. That is why I am here defending the business trying to give my 18 years of experience, at three different locations. Never once have I remotely had a bad one. Give Interstate a try if you have not already. I assure you that you will not be let down. I never have, their batteries have never left me stranded and they also offer a free battery check as a routine maintenance plan. If anything is not okay such as a bad cell within the battery they replace it right on the spot. I even have an Interstate in my Silverado purchased in August 2011. That battery is going on 8 years now. Interstate, despite the negative reviews you will see me back!!!
The gentleman helping me was quite patient with my knowledge level, (low) on batteries and did know his stuff. He was able to help me find the right battery for my application. I would indeed recommend this store.
Outstanding customer service. I actually went in to purchase a battery and I had know idea they rebuild drill packs. Tyler the front desk guy said it would take three weeks, he calls me the next day and said it was completed. After 2 months and multiple uses still holding charge. impressed after a battery center jacket it up!!!!! So for a 15.00 install and a rebuilt drill pack HAPPY CUSTOMER!!!!!
Just bought two batteries from San Bernardino store. I have to say the customer service was great! I will for now on buy my batteries from this store. Quick and easy service and great staff.
Great prices and service
This place helped me to buy a sealed rechargeable battery for my UPS before that lasted for years ! Cost ;a good average price & the reps are well informed, pleasant,Peoples.few thing is important to know ; they charge core charges if you dont have your old battery with you @ the time you buy a new1 &Dont except checks !,only credit cards, debit cards,& cash !They have a great selection of batteries for many different purposes. They have plenty of parking in front of the store .This the place 👍👍
Top notch in customer service top of the line batteries and other stuff that they sell flashlights etc.
Well stocked, great quality. Fair pricing. Knowledgeable staff. They service what they sell, and stand behind their products.
WARNING WATCH OUT doing business here the owner gave a manager position to his son who will do damage to your car and then proceed to lie about what actually happened and they will NOT fix what they break. Do NOT give them a chance to break your vehicle. Not doing business here will keep you from being set back. ‼‼
Horrible experience. Bad customer service..
Great customer service and real knowledgable on leading me in the right direction for the best battery for my car
They checked our battery. We got a new one under warranty and were quickly back on the road.
The best place for all your battery needs.
Quick n fast. My dad swears by interstate so granted I come here for my battery needs and usually they have great warranties.
Had what I wanted in stock...
The BESTEST. Came in for a battery check that turned into a warranty exchange on a 25 month old battery with a 30 month warranty. In and out without the original receipt.
They were a greart help and very warm welcome
Great for hard to find batteries
Helpful staff, priced kinda high but you get what you pay for. Plenty of parking but their designated spaces were tight for my big truck.
Cheap and great customer service
Very professional staff and always has what I need. Great job.
He has a bunch of great guys working there good place to go for batteries
I was at the San Bernardino location with a 12-volt battery that went bad in 27 months. There is no allowance for a battery that is supposed to last 5 years. There was no effort to stand behind their product - just a blank stare. They did tell me to take my battery so I wouldnt be charged a core charge!! Whoopee!! Crap for a battery. Crap for service. Do not go here for a battery. Or any Interstate battery location for that matter. Absolute worst battery experience I have ever had!
Went to interstate battery today with a dead battery. The gentleman behind the counter check the battery said it was Bad. He talked to the other guy behind the counter then when into the office. When he can out, I ask if there was a problem he said the battery had been overcharged and the Manager would me right out. the manager ask me a couple of questions then replace the battery. I would highly recommend Interstate battery in San Bernardino.
First time customer of Interstate Batteries in San Bernardino. Its also the last time I will go there.I called in advance to get a quote. Drove there and was charged a higher price. I asked to speak to a manager but was told he wasnt available and was told I could call the next day.I needed a battery and drove all that way, so I reluctantly went ahead with their service. As advised, I called the following day and the females in the office were terribly rude by phone. They eventually transferred me to the owner, but undoubtedly not until after they prepped him with derogatory remarks about me. That was the only thing I could figure out about why he came on the phone in such a hostile manner.He asked what I wanted, which was an off-putting way to begin a conversation. I answered that I had a complaint which was escalating with every person I spoke to. He said, Well, hurry up and get to it. Im busy.I was shocked and discontinued the conversation, following which I learned this is a family business, which used to mean something positive, but in this case, meant that no matter how ill-mannered and unprofessional an employee is, there isnt a consequence because theyre all that way...because theyre related.They are also a franchise which means, as they also know, contacting Interstate headquarters in Dallas, TX isnt worth much and doesnt provide any recourse since theyll continue to do business as they please and not give a damn about mistreating their customers.Their customer service is at best, inconsistent, since looking at other reviews, they tend to pick and choose to whom they are going to treat fairly and respectfully. If they make a mistake and you voice your concern, get ready because instead of valuing customer feedback, they will easily target you with the brunt end of their wrath!
They have the best battery warranty that money can buy. I highly recommend!
The best
Usually when I call Michelle answers and she is a great help, always knows what she is talking about. Their econo refurbished batteries are great and usually about half the cost of any other auto part dealer.
Goo service
Fast & simple service. I would likely recommend.
Great staff. Batteries, batteries and more batteries.
This place has good batteries for your car, also very friendly people to help to help you with your problem.
Came in to check my battery and they found a dead cell and they changed it for me and fair price
Good staff. Good product
Excellent service and great prices
Honestly the worst service ive receivedvery rude and unprofessional, Must been the owners son for giving that kind of service to people. So i Went in there to start Buissness with them and buy around 50 Batteries weekly but i wanted to know pricing first, but turns out he cant give us a pricing list so i asked for each battery info and i think his name is jake, i can tell he got mad and beeing rude so i just decided to leave and take my buissness elsewhere. He needs another positioning no good for costumer service .
Great selection and have any kind of battery you need. Prices are about the same as Walmart when youre in the store.
Great place they go above and beyond to help you, definitely recommend this place.
Best battery company hands downEmployees are knowledgeable and friendly. What other battery companys offers a loaner battery.
Tyler was very helpful, and their selection of Sealed Lead Acid was terrific.
Great warranty service, Kenny was very helpful and knowledgeable-switched my battery out and I was on my way. definitely will be back-very competitive pricing as well.
Had what I needed and a very clean showroom. Good counter help.
Any battery you need, masks and distancing in place.
Best place to get batteries. Ask about blems
Great prices on re manned battery
The best service number one
Well I have to say is to always keep your receipts there was a human error and they tried to say that my warranty was expired when it wasnt but I had to look for my receipt or else I would have had to buy a whole nother battery when I still had the warranty on it only 6 months and it went out I needed a new battery so they said but in reality I had the warranty still and didnt mean to pay anything for them to replace it however they did apologize and the very nice theyre very nice clientele
Avoid interstate batteries like the plague. I am a vehicle dealer and have had so many batterys fail on my cars in inventory in the past 2 years that I now buy the cheapies from Walley world, no problems and I buy a lot of batterys. My personal cars battery has been back 3 times in 2 years, megatron, that goes flat and leaves u stranded. They will not even exchange it out. I have switched to diehard gold agm and have no problems in the same exact car. They blame the car for an excessive drain. Interstates warranty is worthless. Corporate said to keep a trickle charger on it if it sits for a week! Really? Instead of replacing one battery under warranty that has been back multiple times they would rather loose my business and have me tell my customers and everyone else I come in contact with to buy something else, smart business. They also admitted to having to warranty too many batterys! Wow, sounds like they know they are selling junk and should not be offering a warranty at all.
Quick and Easy Buying Batteries for your Vehicle
Outstanding customer service, competitive prices, and excellent batteries. I have never had a negative experience.
They had the battery that we needed.
Horrible 5 year warranty battery last one year take back left battery there too long with a five year warranty they threw battery away warranty gone ....very rude while dealing with me sent me away with nothing but a dead loaner he wanted to remove and leave me with nothing.... bought the best they had no customer service..,BUY A DIEHARD PLEASE
The scratch the heal out of my bumper taking my battery out
Know I no my battery will last longer.
Just wanted some information, very nice and helpful.
Great retail on all batteries: cars, truck and RV
This place has tons of energy. Its even stored in boxes that you can buy.
They are on temporary hours last at 4:30 pm.
Awesome customer service Tyler helps me with everything I need
Well stocked, friendly staff.
Very helpful and a good deal on battery.
Very good batterys very good price
Reliable.great prices and service
Good service and faster thanks
Good place to get battery.
Very nice and friendly service and workers