Zack is THE BEST! On his visit, he listened to my issues then explained some solutions before he started. Then he educated me about my alarm system while he worked to fix what another installer mistakenly did. I am so appreciative! He really knows a lot & I can hear his experience come thru in all he does. Additionally, he is just an easy going person who knows how to communicate exceptionally. He should be a corporate trainer! I am so pleased he was my technician
Zack and Josh arrived and immediately began the process. They were professional in all aspects but, most importantly, they were patient, answering all our questions quickly and with good humor. When a problem arose, Zack called and got the information he needed. He will need to come back with the part necessary to fix the issue and we will be happy to see him. We appreciate their professionalism.
Technicians showed up on time, explained the work they were going to preform in detail. They worked professionally and respected our property taking care not to damage anything while installing the new equipment. Juan Saldana had an assistant who he was training and he was through in his instructions to his assistant as well as myself during the installation process. Once the job was completed Juan took the time to explain the operation of the new keypad in detail. Would consider recommending him and the Company to anyone looking for a Home Alarm System.
Juan is a great technician, he was very professional, on time, kind and polite. He was so patient in answering all my questions and made sure all my devices were all working properly. He did an excellent job and I would definitely request him if I needed a technician to come out again.
The technicians were professional. They were very patient in answering my many questions and was very clear with the answers. They were very respectful of my property. At the end of the installation, they provided me with a detailed tour of the system and how it works. Also told me where to obtain additional information online. I know 1 technician was Zach and I forgot the name of the second one. They were a great team and highly recommend them.
I had the pleasure of having Chavez as my technician at my home today and he did a great job. Very thorough and knowledgeable
Chavez was very helpful, informative, patient and professional. Gave us an hour notice before he came which was great
Zack was professional, helpful, explained all aspects of the installation, and was clean and courteous. Thanks so much for a great job.
Juan did a great job transitioning my home security system to a new provider. He was very patient and answered every question I had and took the time to make sure each device on my system was working properly.
Javier has a great attitude!! He is Very knowledgeable and personable. Super efficient and had sense of urgency. Thank you
Zack was great! He took time, without rushing, to install the née keypad, make sure it was working correctly and trained me before leaving. Would definitely request Zack for any future alarm system repairs or maintenance.
Received a text technician was on his way. Chavez did a great job, was on time, completed the job quickly and helped me with any questions I had. Excellent job Chavez, Thank you.I would also like to say that the rep that contacted me regarding the appointment was very friendly and helpful!
Zack from Afforadable Technology responded to several problems with our security system. He quickly identified the problem and made the repairs. He then gave the system a through check to ensure that everything was functioning properly He is a very personable, friendly and professional young man; a rarity in most repairmen I have dealt with. I a glad I chose Afforadable Technology as my security system company
Devon was very professional and polite. His knowledge in his profession made for a quick updating of our alarm system. People are always hesitant to have contractors of any kind come to their homes because of a bad experience, so its always welcomed to have someone like Devon come by and make the process as stressless as possible.
Chavez was exceptionally polite, professional, and extremely courteous! He was so very helpful and respectful of my request to not wear shoes in my home! I will most definitely be in contact with Affordable Technology Inc when I am in need of any home security items!! Make sure you ask for Chavez as your technician!
They called with an opening because of a cancellation and got us on the schedule two weeks early. Juan Saldana was the technician that replaced our alarm panel. He was professional, courteous and knowledgeable. The installation was quick and zero hassle on our part. Highly recommend.
Zack is a very professional and polite young man. He had us up and going in no time plus he is very very knowledgeable. It was our pleasure that he came out to fix our equipment and cameras. Would highly recommend him to others.
I had an amazing experience with this company! Zach was my technician, he was honest, friendly and patient.The first time he came, he couldn’t install some of the cameras due to the structure of my home. Instead of installing and creating issues he was honest and let me know the cons. I decided to not get them based on his honesty.The second time he came, he asked plenty of questions to help me properly place the camera, helped me to install the app and explained everything thoroughly!I enjoyed my experience and definitely recommend Affordable Technology.
Just want to say would definitely recommend affordable technology to friends an family Devon was very professional did a great install an explained every detail to me would whole experience was great thanks
Juan Saldana, the Affordable Technology technician was outstanding. He upgraded our system and informed us of safety features we knew nothing about. He was the epitome of efficiency and professionalism.
Chavez and devon did a really good job installing my new system. They were very detailed and thorough with the work and while training me on the new system. Thank you guys. Definitely recommend this company.
Polite, considerate and respectful of home items. Technician was knowledgeable of equipment and answered all questions and concerns I had. Worked quickly and efficiently. Great experience!
Juan, is an outstanding technician. He is very knowledgeable, very courteous, very patient, very willing to answer questions. He has the customers well-being at heart. If all your technicians are of Juans caliber you have aWinning Team!Sincerely,Denny WaltersCustomer
Devon was exceptionally good. I really appreciate his hospitality and good work ethics.
Chaves was very professional polite and very patient with me he took very long time explaining everything to me, I don’t know much about technology but he helped me, you guys are very fortunate to have Chaves working for you, thank you Chaves it was a pleasure to had have you worked on my house.
The installers were very professional, nice, and explained everything they were doing. I learned new things about the panel and they were very responsive to the changes I wanted done. Target were great!
Juan Garcia was amazing! He was the only technician to take the time to figure out why my doorbell wasnt working properly. He also fixed my sensors and gave me inside scoop on how to save money by doing somethings myself. I highly recommend him!
Juan Saldano was very professional and rapid in completing the job.Thank you!
The technician was very courteous and pleasant. Very helpful and he even set up my app on my phone. Thanks Chavez and affordable technology I definitely recommend their services.
Dude was friendly and in and out quickly. Knew exactly what to do when he showed up. Answered every question I had for him about the upgrade/update. Excellent service! If only every service call for every company was this pleasant.
We needed to update and upgrade our security system. Brinks Home sent Juan Saldana from Affordable Technology, Inc to install a new Control Panel, (2) wireless cameras, and test the system. Juan arrived well within the appointment time period and worked dilegently and efficiently to complete the job. He was very professional and personable; quite polite. If Juan is representative of Affordable Technology, Inc. then I would whole heartedly recommend them.
Andrew Mitchell with Affordable Technology was our technician finishing the job that Brinks started but I want to write that Andrew not only finished the work, he took the time to teach us about capabilities, features and functions that we were not aware of that our system provides. The work was stellar, clean, ON TIME, follow up to promises made 100% complete. If you need someone to help you with your home alarm system, this company should be your choice.....THANK YOU Andrew, you restored our faith that we can receive professional help and when you actually fulfilled the promises made by others without hesitation, you truly helped us be happy customers!
Excellent experience with this company, Juan Saldana (technician) is who supported the installation on my property and he did a great and professional job. So far so good!
Chavez was a good help. Great help on everything we needed.
Juan Saldana was out technician today, he was on time, friendly and very informative. He explained what what happening the solution and then ensured I understood all the he features we have available.I personally give Juan 5 out of 5 stars for his service
Juan Saldana was absolutely outstanding! He was professional and thorough. He made sure I felt safe and secure with my alarm system by answering all of my questions and testing each area of the house. Juan obviously cares about his work and the people he serves. I would highly recommend Juan!
Our tech was very nice and calm through the entire installation even when we ran into an issue. Juan went over all the features and ensured our questions were answered. Thanks Juan!!
The technician that came out to do the work, Chavez Diaz, was very knowledgeable and thorough. He explained every step of the work he was doing and made sure I understood. I would definitely request he come out and do any future work!
The technicians are very fast and reliable. I was able to get all my questions answered with no problem. They did clean work and we’re very quick.
Juan Saldana is very thorough and professional. Also very nice and punctual.Will most likely recommend this company because of people like him.Thumbs up!
Juan did a great job setting up our system. He was very friendly and professional and was super patient working with someone not so tech savvy! Thanks JuanBrian
Very polite and professional and knowledgeable of their services.
Thank you Chavez and affordable technology for a wonderful job well done. Very helpful and very knowledgeable technician. I now understand my system a little better thanks to his help.
Very happy with service technician Chavez was very nice and explained everything with detailed and made sure everything worked before stepping out and that we had no questions or concerns about our New panel and system ! thank you Chavez
Chris Hatcher was on time, polite and professional. Chris took his time and explained to me everything that he was doing and valued my opinion and concerns. I will recommend this company to friends and family.
My technician Devon was very helpful, knowledgable, patient and professional. Thank you.
Affordable technology - specifically Juan Saldana, is an awesome resource for alarm issues.
Chavez did a great job definitely recommend very respectful and professional.
Chavez thank you for the amazing work. Such a great listener and very thorough with his work. I appreciate you talking to customer service and helping me get what i needed and what i wanted.
Awesome. Very knowledgeable & helpful. Would recommend.
Chavez was courteous, patient and he answered all my questions. Very professional and I appreciate the full system check. Definitely recommend
Service with a smile. Very Satisfied!!! Chavez was very personable and professional
Mr Chavez was very friendly and efficient. He definitely knows his job and effectively fixed the problems with my system.
Zack and Liz have been the best to work with Affordable are the BEST. This company is number 1 in my book. Both of these employees deserve a raise they go the extra mile to make the customer happy.Zach was here three times to get my Alarm system to work properly and he was great. i wish i could say the same about Brinks as the do not offer the customer service as Affordable does.i would use Affordable company any day. they are trust worth and great to work with.
Chavez was very professional, followed all safety precautions, worked fast, clean, and was very knowledgeable. He had exceptional customer service and answered all my questions and concerns. Highly recommend.
Chavez was very helpful and took his time witb the work. Definitely would recommend this company
Everything is always done with excellence. And courteous and professional and pleasant
Zach A. was on time, knowledgeable, professional, and friendly. He explained the process before he began And answered all of my questions along the way. We are pleased with his service and would recommend him and the company.
Chávez was really professional and focus on details..I would give him 8 stars
Answered all my questions, was very helpful and polite
Great service and very knowledgeable technicians. It was very refreshing to see the tech take the time to walk us through all the amazing new features with our system. Very friendly and professional. I would highly recommend their services to all my friends and family. Thank you!
Chris Hatcher was Very professional, answered all of my questions and explained how to use my security equipment. I would definitely recommend him to anyone interested in having their security system installed.
Juan was very polite and very responsive to allmy questions.
My panel wouldn’t turn on at all; the company sent Zack to fix it- had to replace it. He was super professional and gave me tips not just on the panel but also what others things affect it. He made sure I understood the full picture. :)
Thank you Zack for showing up! When brinks techs NEVER showed up. Zack was very polite And profesional. Explained all the work he was doing with detail.
Juan was professional, worked quickly, and was very helpful. He updated our system and was able to answer all my questions.
Technician Andrew Mitchell was very knowledgeable and professional in replacing our 3 control panels and reprogramming more than 70 sensors in our home and checking every sensor to guarantee that it was done correctly. He did not leave our home until it he had performed a final quality control check of the entire system. He was very neat and discarded all trash into the trash can. This should go without saying but unfortunately not all technicians share Andrews professional and respect to others peoples homes. Thank you Andrew for your help.Andy AlvarezEl Centro CA
Would definitely recommend. 5 star service
Juan Saldana and Cynthia always went the extra mile to solve the many issues I was having with my system (not originally install by AT) and were very helpful in communicating with Brinks. Thanks
Juan was incredible. He arrived around 8:30 AM and had to address so many issues. He left around 4:28 PM when I signed the final paperwork. The last hour + he was held up by the company justifying his work. Yes, I was a disgruntled customer because i was not happy with the previous serbices received by Brinks and I showed Juan every single thing item that was defective, did not work and was completely useless.He needed to gain access to the Brinks box which took me a while to provide due to the limited use of my hands. Juan used that time to check out the Panel problems downstairs and upstairs, the panel upstairs needed to be cabled to a power outlet and since I had no idea where the original connection may have been, he had to follow the cable into the attic; only to find that it led to nothing. 3 cameras were not working. Juan had to replace one, fix the other- change all devices to the stronger/new WiFi. He didnt want to take a break, but I encouraged him to take 5 minutes for lunch. He had to check every sensor on every window and door, my Moms medical alert button and encountered 5 separate sensor issues. The end of the day, he was called away on an emergency job before he was able to replace the defective doorbell (no picture/video). Juan remained calm, but worked efficiently and diligently on one problem at a time, although many of them must have been extremely frustrating. Literally every Brinks item presented a new challenge. Juan also set up 2 IPafs, 4 phones and the keyless entry dead bolt after replacing the defective one. He had to reset each code in order to ensure access to all of my friends with all of their access codes. I dont think that anyone else could have done a better job and I hope that Brinks is sending Juan back to repair the skybell video/picture. I would like that Juan is sent back since he already knows the issues, locations and how to fix everything!
Chávez was very professional. I can tell that he knows what he’s doing. He was very careful when installing the camera and panel and he made sure that I was happy with his work. I highly recommend Chávez for any job. He deserves a raise!
Chris. What a awsome guy. Explained us how to operate the security panel in a easy and professional way. Thanks Chris.
The service given by the technician was excellent and very professional.
He was very professional and answered all my questions. He tested the system to make sure everything was working correctly.
Answered all of my questions and helped me with the app/login.
Chavez has been to my home a couple times now to fix and/or update my alarm system.. always professional and courteous... and always gets the job done. I’m thankful that Brinks has chosen them to complete my service calls. Thank you!
We had Protect America for some time before it was bought out by Brinks. I have been very happy with the equipment and the service and have not had any problems until a couple of months ago. Technical Support was unable to resolve the issue so I was told a service technician would come to the house to resolve the problem. The earliest appointment was a month out, so our alarm was down for a while. Customer Service waived my monthly fees. Today Technician Zack came out and took care of our problems. He did an outstanding job. He followed all of the covid protocols and even offered to take his shoes off before entering the house. I can’t speak highly enough about Zack or the service he provided. He is an excellent representative for Brinks Alarm Systems.
Chavez was awesome! Amazing customer service and so kind and helpful! Thank you!
Andrew took care of our business quickly and professionally. He was knowledgeable of the product he was installing and had suggestions that made sense to us - We highly recommend
Appreciated the length Zack went to complete install
I can tell Affordable technology sent their best tech because chavez came out and did a fantastic job. He was fast, very helpful and most of all professional. A++++
Installed a comprehensive system for us: was professional, courteous, and knowledgeable. Also helped us swap unneeded equipment for an item we hadn’t previously considered and wanted. Also cleaned up after work was completed. Would recommend Andrew and company.
Installed two new cameras, it took a little bit because one of the cameras was not working., bit was able to fix the problem.
Chavez came to our house and checked out our whole alarm system. He was very informative and professional. Made the whole experience pleasant.
Brinks connected with Affordable Technology to come out and replace some outdated alarm equipment in my home. Serviceperson Juan arrived within the time frame was professional, helpful, and answered my questions.
Chavez has good work ethics and very knowledgeable about the service. Would use Chavez again
Chavez Diaz is a wonderful and thorough technician. Very helpful and informative. Great service!
Chavez was very professional and answered all questions. He took the time to made sure we understood the system. I would highly reccomemend him to anybody that needs security cameras.
Excellent work, thank you Chavez
Chavez was great. He answered all my questions and made this a smooth service call. Give this guy a big bonus.
Introduced themselves very professional answered all my questions and explained everything they where going to do. Thank you.
Chavez performed an excellent job. I recommend them.
The installer Juan, was professional, knowledgeable and timely.
Technician understands you.wonderful with customers keep up the work
Thank you affordable technology for sending out a very experienced tech. Chavez was very professional, followed covid safety precautions, worked fast and was very knowledgeable.
Professional and friendly. Took his time and made sure my system was functioning properly. Thank you!!!
The tech was very friendly and helpful would recommend to any person getting there system fixed
Chavez, did a fantastic job! would definitely recommend him.Thank you..
Chavez was very helpful and professional. Had some issues with other technicians, but he came in and worked hard to make things right.
Mr. Diaz was extremely helpful, polite and professional. Thank you