Good paint but rotten customer service in the San Carlos branch, dropped off a sample to be matched, they never called me so i went back and they had lost the sample, left another sample which was matched, weeks later went a second time and left a sample and they never called to come pick up the paint, went in and....lost the sample yet again, they finally found it but what the hell, third time went to Home Depot and no problem, i wont be back

Seriously nice employees and v quick service and excellent quality paint and advise

Guy at store was very helpful especially considering I dont have much experience painting. Talked me through what I would need to do especially since I was painting my daughters room dark purple. Came here because they helped me dispose of old paint left at my house after I bought it so it seemed fair.

Quick and easy everything you need for painting

They accepted paint for recycle!Early Tuesday(before 7) recommended.

Promised to call me when order was ready, never called. I was waiting for a week, then call myself. Order was ready long time ago. Nobody bothered to notified me.

Both professional and DIY painters go here. You have to have some ideas of what color choices you are interested in because there is no color consultant to help explain colors or shades of colors. There is usually a master colorist - match color samples you bring in but he isnt going to tell you about colors like an interior designer would.They open on Saturdays for DIYers. There isnt any hard selling of paint tools, accessories so if you have painted before be sure to mention that.

Service was great, I came in for some samples . They are professional. I will go back again or have my contractor order paint at this Kelly-Moore location!

I was looking for help with a specific issue, and called 8+ Kelly Moore stores on the Peninsula, stretching down to Gilroy. The person who answered the phone at the San Carlos store abruptly and flatly refused to even consider helping. I was dismayed, but luckily, another KM store referred me to the Santa Clara one on Laurelwood. Spoke to them around 3pm, and less than 24 hours later, the Laurelwood store had fixed everything, FREE OF CHARGE!Seriously, if youre getting Kelly Moore paint anyways, why not go to the store where the guys are professional, go out of their way to be helpful, and are PLEASANT to deal with?

It was close to closing time and we did feel a little rushed. But they had everything we needed.

Kelly more makes some of the best paints in the business

Too expensive. Why does a gallon of paint cost more than cord blood?

Love the staff and the manager

They have hella paint

Excellent customer service!

Quality paint

Really very bad service, it does not satisfy the needs of the user, I would never return or even have a bathroom to wash hands. I really do not recommend this store at all.