Super super cool shop. Theyve got some sick sandals and the giant sandals make me happy. :)
I’ve worn Rainbows for years and have absolutely loved them. I recently got a new pair that cracked on the sole. I was super bummed so I thought I’d send them back to see if they could be fixed under the guarantee. Well I got them back yesterday and they sent me a new pair along with an adorable face mask! This is why I continue to wear Rainbows! True customer.
Having grown up in Southern California for most of our lives, were huge fans of Rainbow Sandals. Prices for Rainbow sandals can be quite high from department stores, so we prefer stopping by the factory outlet in San Clemente when visiting SD from LA. If you arent too picky about the style of sandals, you can find deeply discounted sandals that are getting discontinued or having excess inventory. Just ask any of the friendly staff to help point you to the insane deals. Another interesting item that you will only be able to purchase from the factory store is the giant sandals. Yes, some of those giant sandals lying around in the store are actually for sale. Weve bought one and its still sitting in our living room. The place is never overly crowded, and plenty of parking is available right in front of the store.
I love Rainbow Sandals! I started with my first pair back in 2005 or so and I have bought several pairs since. I also have 3 pairs of loafers that are my staple for work and casually going out. I love how they are super comfy and form to your feet. I love the outlet because you can get some discounted slightly imperfect pairs.
THE VERY BEST SANDALS, WITH A CHILL, HELPFUL STAFF.Well-made sandals that won’t fall apart. For years and years!!TIP—> Factory is right there! They will even do custom shaving off of the end of the sandal if they’re a bit too long (if you’re in-between sizes)TIP—> ask for a tour of the facilities! It’s pretty fun & informative.TIP—> try each pair on; the sandals may vary somewhat within the same size, because they’re handmade. Ask for help! The staff are super helpful.TIP—> you want to get a snug sandal. Make sure you can’t get one finger between your sandal & your foot when they’re on, and you’re standing up.
I’ve worn Rainbows for decades, overpriced but they were guaranteed, if they came apart before the first layer of rubber wore through they would fix or replace them….now when I bring in a pair where the glue didn’t hold..they say “not my problem” take them to a cobbler.So now there just overpriced!!!
Conner knew his Rainbow Stuff! Listened to me & what I was looking for & got me in & out! Thank you for your excellent service.
I was warmly greeted at the door by a lovely lady (wish I had gotten her name so I could shout her out!). Chance gave me the best service I’ve ever had in any retail experience, and helped me to find exactly the right fit for my feet, which was a lengthy process (I’m a little picky 😬). Rather than lose patience, though, he actually gave me way more options than I’d even imagined, and was so accommodating. Highly recommend this place to anyone who appreciates people who genuinely care about your customer experience.
There are tons of options to choose from with mens, womens and children. Very helpful staff with limited parking in the lot but street parking available
Ive been wearing Rainbows for 20 some years now. They are the only sandal I can rely on in every situation that presents me. Casual but comfortable. Your blood pressure will drop ten points as soon as you walk in the place. Dont worry about the stiffness, within a few days these beauties will take on your footprint and youll be sold too. EXCELLENT customer service and happy staff. I wish I could work here. Lots of history and happy customer tributes to show for it.
They are awesome. Recommend them to anyone. Great Product! Lifetime Guarantee! A Must! Worth the Price and Quslity!
San Clemente local who loves bringing visitors here for our world famous sandals. Stopped in with a big bunch from free breathing Texas. Sadly staff refused to honor ADA medical exemptions. Even lied and said that law hasnt passed yet. Wouldnt have spent a dollar but had promised gifts to grandkids. Wont support these science deniers with another purchase until they change their policy.
I am finally replacing my 20-year-old rainbow sandals. I just received two new pair and I’m sure these are going to outlast me. These sandals are worth every penny, they don’t break, they last forever and they are the most comfortable sandals on the market. You won’t be unhappy.
I will always be faithful to Rainbow Sandals and tell all my friends about them! I don’t like to write reviews, but I felt that this one is worth my time and I want to share with everyone how amazing their customer service is! I had a pair that was over 10 years old & the soles were falling apart.I brought it to the store & not only did they change the soles, but they fixed the strap & mailed it to me with NO charge for anything!!!The best customer service ever! And if I could give them more stars, they are one company that deserves it! Thank you for taking care of customers who purchase your sandals! They are comfortable & I am so happy to wear my favorite slippers again!
Amazing, I mean AMAZING customer service. And the totally rad part is the fact that they have a pair of my old slaps in a shadowbox on the wall in the entry vestibule with the story in wrote about them and how long they lasted. When Hugo heard me talking about it he came over, took my photo with them and them gave us a tour of the factory. The best sandals in the world that last and last with great bunch of people working there.
Totally high-grade I have taken my family there it is not too close to me but the drive was great we have fun love the Decour love the sandal love the items and actually Love what they are business represents it really means a lot I’d like to say thank you to all of the employees that work there over there years and looking forward to stop again soon the next trip heading south. Thanks guys happy holiday
Found my rainbows that I wore throughout college. Wore them almost everyday for about 3 years. Lasted longer than any other sandals Ive ever had. Half way through the journey, Ive dropped off these rainbows for repair because the straps came out and they shipped it back to me. Had to finally write a review because Im mapping it okay my phone. Figured why the hell not.
A lot smaller than I thought it would be but so many choices . . . associates were more than helpful
If you like rainbow flip flops this is the place to go.
Unorganized to the point of frustration. Narrow isles paired with separation placement.
Amazing, great customer service good prices
My hubby introduced me to this outlet and we come by every chance we get, considering we dont live in the area. Love their selection. The prices are worth it considering these sandals last forever and get more and more comfortable with time.
Huge selection of well crafted sandals, shoes and, apparel. Friendly and helpful staff will make sure you find exactly what your looking for. Ive been wanting a pair of Rainbow Sandals for close to 25 years finally bought a pair today and am more than happy! Thank you for making it super easy even with social distancing!
If you live in CA and havent bought Rainbows at the factory outlet, are you even Californian??
Friendly people. Sandals are the best.
I love the sandals and selection
Prices are not much less than elsewhere, but they do have a lot of inventory.
Always friendly staff with a great selection.
Great selections of great sandals.
Rainbows are the best. The best there ever was. So cool they named the colorful light arch that appears after rain after them. Dorthy even wanted to give up her ruby slippers for them. Why else would she sing that song?
We had to replace our rainbows. My husbands lasted 10 years and mine didnt hold up against a great Dane! Ha!!! Because id the virus they are not doing the trade in for 10% off. Ours wouldnt have qualified anyway because they have to be wearable. Good customer service. Social distancing good too.
Love Rainbow sandals. Great quality and great arch support. The staff at this location are super friendly.
I absolutely love the rainbow outlet! Although, it is not the same as usual because of these uncertain times (you cannot go in the store it is curb side pick up only) AYLA made it seem like it was as usual! She was willing to bring out all the pair of sandals we needed to try on. She brought me out all the pairs that were on sale for us to see and also all the classics we needed. Her attitude towards helping us was amazing! At a point, I thought I was being very needy because I wanted to try so many pairs on, but she was extremely nice and patient. Thank you Ayla and the rainbow outlet for the good customer service. I highly recommend it to anyone.
Always the best place for 🌈
I love the rainbow sandals outlet. I was disappointed, though, that they had some 2018 foam wedge sandals that were not marked down enough to make me buy them. Maybe next time.
Have been coming here for so long.. its the only place I get my sandals. This time, we bought three pairs. My last ones lasted 9 years. Cant wait to see if I can beat the record!
Love going here cause of the fun staff and environment. Alas, since Rainbow Sandals are so amazing, I only need to go here once every decade for new sandals. Till next time 🤙
Selection was wonderful. Prices are fair for GENUINE LEATHER. I got the Madison(s)... Comfy and supportive right off the bat. Thank you!
I lost my receipt and they still let me exchange my sandles.
I find the much bragged about warranty less than adequate. The rubber tread on my very expensive sandals started to delaminate in less than 2 months of wearing them. The sandals still looked pretty clean but since I walk very heavy on my heels and the back corner began to rub through, they would not honor the warranty.
Im really disenchanted with my recent purchase, and the fact that no ones ever contacted me back about it, despite several attempts to make contact with rainbow, it really hits me in the feels. I mean, weve spent thousands upon thousands on sandals and other merchandise over the years, we make the trip from San Diego, at least quarterly, and they just disregard us entirely. Im completely at a loss for words.
Best sandals on the world
It was a great experience! the staff were super kind and friendly. the sandals are wonderful and so comfy! they are definitely worth the money!
Best quality sandals on the market. Long lasting. Worth every penny.
Always a fun experience, smells incredible and workers want to help you!
Great sandals but covid hours are different and dont forget a mask. Sunday is currently 10 am opening time instead of normal hours
Some great deals to be had. Friendly knowledgeable employees. They even had sneak peek looks at new products.
I absolutely love rainbow sandals.... BUT hate the return/exchange policy ... buyers beware if you want to exchange your sandals you’ll be paying over $9.00 of your own dime to return them, and then will have to pay a $7.00 to exchange the sandals for a grand total of $16.00 and some change . Or As they suggest we still pay $9.00 and some change to return your shoes. So if you want to save money.... make sure you get the right style you want .
The best flip-flops in the world 🤙
Closed until October 4th.Love this place but hours not updated.
Disappointing!.. Today I went to return/replace a pair of sandals I bought 7 months ago and the guy tells me they only have a 6 month guarantee. The side strap came out!??.. Isnt that what rainbow is known for!?.. Having a lifetime guarantee!?.. They will replace or repair if a strap comes out or toe band comes out??.. He ended up throwing my sandals away cause I dint want to wait 30 plus days just for them to take a look at them toseeif they can fix them!??..I bought different sandals, cause he have me ten percent off,will try them out 1 more time but was very Disappointed today ☹️
They have a wide variety of sandles, the staff was helpful and friendly.
My kids started wearing Rainbow Sandals over 30 years ago. Very comfortable and they wear like iron. About 20 years ago we moved to south Orange County and they discovered the Rainbow Sandals outlet. Youd have thought they had reached Nirvana. Even though they have relocated, when they come home to visit, at least one of them wants to head over to the Rainbow Sandals outlet.
Staff was rude. But apparently it was only “ a language barrier.” Parking limited but staff take priority over customers with parking. They will stand in the spot to prevent you from parking there. I watched them unload catered food while making me re park my vehicle, after I had told them I just needed to run in to pick up my defective sandals that were there for repair. I love rainbows and usually have no issue but this was a huge deterrent.
The sandals are awesome and the curbside service was great. No need to wait in the long line
Great place Got 4 pairs BRING your mask n wear it....Great staff..
Great deals! Soo many Options! Bought 3 Pairs!
I travel to get my sandals here. Love the selection and prices.
Great customer service. They were well staffed, and all who assisted us were very knowledgeable and helpful. The store is well laid out and organized with helpful displays like easy, interactive sizing measures. Nice selection. Fantastic prices!!
An outlet store specifically selling Rainbow anything and everything?! Sign me up Scotty!!! My girlfriend and I have tried on coming here several times on a weekend coming back from SD but never make it on time since they close pretty early on Sundays (around 4 or so). We FINALLY were able to get a free weekend to make it down in the area and check the place out since she was in dire need of new rainbows and I was ecstatic to get my first pair. Parking is a bit of a pain since their private lot only has less than 10 spots, but there was plenty of street parking nearby around the time we went during a Sunday.The moment you step into this store, youre greeted by a popcorn machine and an environment that makes you feel like youre in Hawaii. No matter what wall or direction you turn, nothing but rainbow sandals or foot wear, its CRAZY! seems like they have twice the amount of women attire than men, but thats okay because us men are very simplistic creatures... or I am at least. The discount you get here may not be too drastic, but I think saving 10 bucks on a pair of perfectly good and new sandals that will last you several years isnt too shabby. Did I also mention that you get an additional 10% off your purchase if you bring your old rainbows in? I mean, where else will you find a deal like that?!
Super cool place to buy Rainbow brand stuff. They have everything in their product line, from mens xxxl all the way down to new born baby sizes, and in any color you can want. Lots of accessories. Definitely worth a stop to check out. Unless you hate wearing sandals.
Huge inventory of any and all styles! Both times Ive gone, its been pretty quiet. The sandals themselves are amazing and the prices are even better!
Just as an FYI, they have shortened COVID-19 hours. They close at 4pm on Sundays and also early on other days. Call beforehand.
Wow! They really stick by their warranty. I sent them my well used flops. The thong had pulled out. This is the first time that has happened to me. (Ive worn out 3 pairs of rainbows before this last pair.) They replaced my well used flops with brand new ones. I am totally impressed! After I wear these out, I will certainly buy more of your product.Thanks Rainbow!
Very big store with a lot of options! The staff was friendly and helpful. I’ve been wanting to get some of the sandals. And this shop was awesome, cheaper than other stores too. Worth the visit. This is where the history of Rainbow sandals begin too!
Its probably been 4 years since I came down to visit the factory outlet. Ive had nothing but positive experiences in the past however they have gotten a lot stricter on their warranty policy My wifes sandals which I thought would totally be in warranty were not covered. But I will say their selection of styles has grown. And they are still cheaper there than at the mall... Do malls still exist?
Awesome.. Never seen such a variety of sandles anywhere. Great store and nice and helpful employees..
Rainbows will ALWAYS be my favorite sandals. The thicker strapped sandals last forever. I own a pair going on fifteen years. The thinner strapped sandals not so much but they do leave a smaller tan line.They do not always have everything in stock but the selection is impressive. Maybe its because I am friendly but I only get great service here.
Love the sandals, love the customer service! Lost one sandal and they were nice enough to find one of their singles that they save for such an occasion! Not exact but after wear theyll look the same. Thanks guys! Aloha!
It was pure luck that we came across this store. On our way to our big weekend trip in SD, we pulled off the freeway for a quick pee break and at one of the stop lights we noticed this rainbow store. My BF just broke his 5 year old rainbows the weekend before so we stopped by. It was 10 am on a Friday and the parking lot was full and the store filled. I imagine the weekends must be even worse. I had no idea Rainbows made so many different type of sandals. The variety was as pleasant as it was surprising. The best part is this is an outlet store and the price they display includes tax. I paid an even $45 for my new double sole rainbows.
Today was my first time visiting the store and Ill definitely be back. Cisco has great customer service! He explained the warranty in detail and made sure I am a happy customer. Thanks again for the yoga mat! Namaste 🙏💕
Good price
Great quality sandals
Love Rainbow Sandals!! They support local non-profits too!!
Friendly even though it was busy.
Picked up my first pair of Rainbow sandals today. Fit great, double layer is where the comfort is at. Store associates are super friendly and helpful.
After reading many reviews, I went to the outlet store today in San Clemente. The sales guy was super helpful. I purchased two pair of the 301ALT, a dark brown thick strap, and a premier black thick strap. Total with tax was $92.00 for both pairs. I’ve been wearing a pair for a few hours now and today are SO comfortable, no breaking in necessary. I’m really glad I did not order them online. I am almost always a size 9, every now and then an 8 1/2. So according to the sizing I would have purchased an extra large online. I tried them on in the store and they were too big. I ended up getting a size large which says 7.5 to 8.5. They fit perfectly, with a little bit a room at the back. The salesman did explain to me that the Rainbow “USA” sandals fit a bit differently than the Rainbow’s made overseas. The one without the “USA” on it that is made overseas is a bit longer and narrower. Both of them were on the same rack, you have to look at the lower part of the flip-flop to see if USA is stamped below the “Rainbow”. You can also tell the difference because they have different colored Rainbow tags in the middle. I prefer to buy Made in USA products, plus they happen to fit better, so it was a win-win. I will say, a couple of years ago I bought my first pair of Rainbows at a different store, and they only had the narrow strap to choose from, so that is what I got. I never really loved them. They were a little uncomfortable. I LOVE the thick strap. It is 100 times more comfortable. The only negative today was that some of the flip-flops looked a little scuffed up. Maybe that’s because it’s an outlet store? I’m not sure. Definitely worth the price though. They are $54 a piece online, in the outlet store they are $42.69 a pair.
Best of surf footwear. 25 year patron & theyre only getting better!
This was one of my first visits when I moved to California, because my southern California roommate told me I was not a true Californian until I owned a pair of Rainbows. Well, my first pair is still going strong, and I just revisited the store to purchase a second (braided) pair.A fun stop if youre in San Clemente.
Customer service here was good.The gentleman at the door was not mean.There is a HUGE selection of sandals you can purchase. And the store is not too crowded if you go here on the weekdays.When we went again on the weekend it was hectic, but not too bad.The sandals I purchased were a little defective so I have not worn them much. But I would come back here.Also they have a few parking spots in front of their store, in addition to street parking.
The staff is fantastic,super helpful, & knowable about their supplies, manufacturing, & history. I had a great time shopping & even got to purchase some webbing!
Amazing selection and pricing. Cant believe Ive never stopped in before. I picked up two new pairs of sandals.
Call ahead for their hours, drove for over an hour during our trip from NV to find they closed at 4, we arrived at 4:01 and were refused to be helped with their curbside system
BUYERS BEWARE! My boyfriend got a pair of sandals for his birthday but they did not fit. He was told he could pay to send the sandals back and pay $7 to have a new size shipped out. Instead we opted to drive 2 hours and go in person to the store to try them on (he has a neuropathy and has trouble finding shoes to fit). We were quite shocked that they WOULD NOT GIVE FULL CREDIT and only credit a reduced lower outlet price even though they know that a higher price was paid online. The reason they said is because the outlet is a totally different business/ entity than the online store which is just a round about way for them to keep your money. Since we were not allowed to go to the warehouse down the street to make the return directly, they acted like they were doing us a huge favor to return these shoes to the warehouse on our behalf (even though it is the same company with the same name and the same business owner in the same town!). Something fishy for sure! To top it all off, he was unable to find a replacement pair and they would not even give him the reduced cash refund because it was paid by a credit card and the refund would need to go back to the person who made the gift. Really awkward for the gift giver and the birthday boy! Their policy really sucks and they do nothing to help you out! You get penalized for buying online and trying to make an exchange in the store. To make the matters worse, they will give you reduced credit but charged me full retail price on the pair of sandals that I ended up getting since he couldnt find anything to fit. So you see they screw you both ways! Bottom line, the return policies on new purchases and gifts are really horrible. I will not do business with a company that treats their customers this way and makes the act of receiving a gift an inconvenient nightmare! Plus the shoes are WAY OVER PRICED!!!
They always sell you on Lifetime Warranty. I have attempted to reach them by email 3 times over the last month and have been ignored. I called and they said try without sending pictures they may get rejected if the files are to big. Im sorry but I have sent with / without pictures. Just dont wanna deal with warranty issues I guess. On another note if you every get them wet they will literally stain your feet for days. I went to the beach and it was terrible. I would just save your $$ and get your flip flops elsewhere.
Great prices - love how everything is priced with tax already included! - and huge collection of all their sandals. Definitely worth coming by to pick out a pair.
Connor was awesome and very helpful and very welcoming. Will be bringing the kids back for awesome foot gear. thanks connor.
Im onboard with the rude, but not the pushy part. In fact, the young lady seemed upset that she had to put down her phone and push aside her drink to take my money.
Love my Rainbows and like the fact that this outlet offers the full selection. Easy access from the 5 Freeway if your on your way to/from San Diego (parking sucks, so just park on the nearby streets).
A lot of options for sandals. Took a lil time to find my number (9) because it is the most common number for ladies, but not a big thing. Fast check out. 100% Made in USA
Not enough parking. Very crowded. Not a very good deal on sandals. You only save between 5-10 dollars off retail. Billed as an outlet its really not. People are generally rude and push to get at the sandals. Employees on the day I was there could care less, were more interested in their phones or chatting amongst themselves.
I love their variety of selections! I like that they have a lot of kid selections since I would need to have the kids try them before getting them! Tax is included!