After a car accident(not my fault), the insurance company of the other party wanted me to come to Fix Auto for the repair estimate. I decided to have them do the work on my vehicle and can say that they were very easy to work with. I didnt have any problems scheduling appointments, dropping off my car, or picking up. The time frame for the work was acceptable for me and would recommend this business to family and friends.
Great experience with Fix Auto Chula Vista! Everyone was super nice and professional, the work done is beautiful and you can’t even tell there was ever anything wrong with it, and the VALUE! This was the most inexpensive place I could find in the city but you would never know it! They promised a price and they kept their promise, too. Could not be happier with my experience here.
Brought in my Tundra for body repairs. The team at fix auto turned my truck into like new condition. Everyone was super helpful and efficient. Absolutely floored by the quality of work. Thank you for the excellent service!
My wife a myself really like the cosmetic detail that make the difference between the best and the excellence…. The clean finish…. Done on time…. We have no complaints…👍Mr & Mrs Garcia Kim
Great experience with Fix Auto at the Chula Vista location. The person who worked on my car was Jose, he kept me up to date on my car. Excellent work, fast service. I would definitely recommend their services. Excellent customer service.
Gabriel and his team gave me a great experience with Fix Auto. He kept me updated constantly and had my vehicle ready fast. The body work that Fix Auto does is excellent. This wasn’t my first experience with Fix Auto, the only reason I came back was because they did a great job with the body work. This last experience was awesome all around. Thank you Gabriel!!
Very professional people, always in touch for updates and details, excellent service and a professional job to done to the car, definitely a great experience with them, highly recommended, thanks fix auto!!!
This in place is great!! 5 ⭐s. I was working with José through my repairs. He was awesome, and professional! He constantly gave me updates on there status of my vehicle throughout the process! Time the time to walk me through everything he touched when I picked my vehicle up. Totally recommend this be place for repairs of ant kind, and if needed because of an accident, hopefully youre insurance has them on the list for a repair shop!!! Great work!!!!
The girls at the front desk were so sweet and helpful. My estimator and everyone I encountered was friendly and helpful. Would definitely come back again. Thank you!
There are friendly and professional,they did the job on time they did a quality work 👏
Greenwald’s Fix is a family owned business whose workmanship and customer service are absolutely the best!! I have used Greenwalds for many years and have never been disappointed. The people whom I have referred to Greenwald’s have all had the same wonderful experience. My Sienna looks like a new vehicle after their excellent repairs! They also detailed the interior beautifully. They worked directly with my insurance company and auto rental company, saving me from a lot of hassle!My major contact was Arturo Alvarez who kept me informed and went out of his way to help me keep my crazy schedule. An awesome team!
Jose was AMAZING during this whole process, start to finish. He called me and let me know regularly where my car was in each phase. They sent text messages throughout the days and informed me of the beginning, middle and when my car should be done. My vehicle looks absolutely BEAUTIFUL and I will DEFINITELY be recommending this place to everyone I know. Im soooooo happy that State Farm recommended Fix Auto. My husband is going to get his car painted there next! Absolutely 100% happy with the repairs and paint job.
Wonderful service! My car was done on time. I was able to get ahold of Gabriel during the work to ask questions. I will recommend Fix Auto CV to my friends and family!
First off I wanna thank Arturo and his manager these two guys are very great at what they do I recommend if you go there ask for Arturo he’s the man he let me know everything that was being done to my car walk me through every step that he would have to do to get the problem fixed and corrected called me and let me know all the details now that is great customer service the manager really knows his stuff we were having issues with The windows he went out there fixed it in about two seconds but I got to say thank you Arturo I’ll see you soon I’ll be bringing my truck and if you guys really take pride in your vehicles like I do I would look no further than Greenwald fix auto group
First, the office was clean and organized. All the staff were very friendly and they did not have problems answering my questions. I appreciated the way they fixed my bumper. It looks like the original. They did a great and clean job. Will recommend.
I have been going to Fix Auto Chula Vista (San Diego) National City for at least 10 years. I refer all my friends and family to them because of the excellent service and attention to detail.Most recently they honor their lifetime warranty on paint and body, 10 years later. It turns out they product had a defect and they repainted 1/2 my truck without giving me any hassle. I seriously still cant believe they completed nearly $3,600 of work at no additional cost to me. They even buffed out the rest of my truck so everything would blend in perfectly.Really just an awesome VIP experience and true to their word.
Excellent service overall.The ladies at the front desk are very nice, everytime I called they had an excellent attitude and great customer service.Arturo took the time to explain all the work my vehicle needed. Whenhe finished I was very pleased with the results.Thanks to Arturo and all the personnel at Fix Auto Chula Vista for a...SUPERB JOB.
Great place to take your car to fix. Great costumer service, however, never use Rental Insurance Service. They are the worst insurance company ever and they had made my experience the worst.
Been going to these guys for years, great work and great customer service!
Jose Limon was an excellent advisor kept me informed with any update that came up. The work was excellent as well!
FixAuto were professional, pandemic aware, and fast. My car was damaged on the whole right side. I was back in my own car in 1 week. The work was perfect. I will definitely use them again. 👍
Used Fix Auto for insurance repair on our Honda Odyssey. They did a great job and finished ahead of schedule.
A really good job!!! Super professional and super friendly, Arturo one of the best!!
Luis did such a great job! Everything ran smoothly and they kept me updated on repairs ever step of the way and even finished early. Thanks so much!
Jose was very honest and helpful all the time about timing and repairs. Clean and professional work.
Great people to work with. They delivered everything on time. Everything they did looks like factory
Jose was exceptional when it came to realistic timelines and keeping me in the loop with everything that was going on. Friendly owner and all around good experience.
This was by far the best place I’ve used to have my car repaired. Jose was very prompt and professional. I highly recommend Fix auto Chula Vista to anyone getting their car repaired. They kept me up to date and had my car ready in only a few days.
Outstanding experience overall! Javier and his team are true professionals. Probably the best service I’ve ever received period. If you’re in the market for body and trim work on your vehicle, take to Fix Auto Chula Vista. They are the best in the business!
Great staff. Quick service. A++
I came to Fix Auto because I was rear ended and needed to get my bumper fixed. Everybody was so welcoming from the moment I walked in. The women at the front desk were so sweet and the men who fixed my car did a phenomenal job! I would definitely recommend this spot to anyone who needs to get auto body work done!
Very good with customer service as well as professionalism. Gabriel who fixed my car was exceptionally accurate with time and kept me assured my car would be back to normal ASAP!
Jose and Christina were so nice and friendly very professional, Im so happy with my service!!I definitely recommend them, its a great place to work with!! Thank you so much for taking care of my car! ;)
Exellent job, car looks amazing very friendly staff Arturo was very professional overall great experience would highly recommend fix auto😁
I was involved in a rear collision, once again; this was the second time on three months. I choose without hesitation Fix Auto. Because I was more than satisfied with the work they performed on my vehicle from the first collision. My Technician was Jose Limon, (who was the same Technician from the first collision). Jose was thorough with the work to be performed and upon completion he once again explored the work performed, very detailed. I want to also acknowledge the support staff, they were also explained the charges and assisted in my rental vehicle while my car was being repaired.
Had a great experience with Fix Auto Chula Vista! All staff were very kind and accommodating :) My car was fixed in less than 4 days, thank you so much!
Just great!! Upon dropping my car off to get repaired to the time I picked it up! Jose provided great customer service and had my vehicle ready in a timely manner; way before the expected initial date of pick up. My truck looked great after being repaired and what made everything even better was that they detailed my car inside and out! I would definitely recommend them to anyone that needs their vehicle repaired! Great overall!
Jose kept me very up to date with the progress of the repair and educated me on what I would be needing and why. I would recommend this shop to everyone!
Wow!! This place took care of every concern and more. Definitely took great care of our Mercedes E350 and it looks brand new. They even surprised us by detailing the inside of the car. We will definitely go back for future needs.
Can’t say enough good things.. everyone was friendly & professional...upfront and honest, reasonable prices, car was ready super quick! Thank you Jose Limón!
Went to have my bumper replaced from being rear ended and Arturo was great at assisting me to get my car fix.
1). My car was ready a week before the estimated completion date.2). Jose Limon was very informative and kept me updated on a daily basis as to the progress of my vehicles repair.3). On the day of delivery, since I didnt have a ride to Fix Auto Chula Vista, Fix sent out an UBER car to pick me up and take me there. Then, FIX paid for it.4). Theres one small part still on back order though. Once FIX gets it, theyll contact me for an appointment for installation.5). My car almost looks new!6). I highly recommend FIX AUTO CHULA VISTA for collision repair services.
I would like to thank Jose and the Fix auto crew for their excellent service on my vehicle. High recommend this shop for Auto body work.
My car looked great when I got it back i was impressed. Good work
Did an amazing job. Exceeded my expectations. Did some body work to my car and didnt leave anything missing like screws or little details out. My car is almost like a brand new car. Very professional and very flexible staff.
Fix it did an amazing job with my car! They kept me update to date about the status of my car. I have used their services before. And theyre were amazing then and still amazing now. Thank you Fix It for everything. -Sharon
Fix Auto is Fantastic!Jose Limon and his entire team are courteous, friendly and highly professional. We have used them several times for body work and the results are amazing.Our 2016 Ram Truck looks brand new!
Fast prompt and convenient service. These guys work hard and fast. And super clean work!!!
Very helpful and friendly people. . Very professional and outstanding place for car repair after an accident. Job well done
First time user of Fix auto of Chula Vista, they did an excellent work on my car, Estimator Jose L. keep me inform on all the steps of the repair, definitely I recommend this shop for your car needs
Shelton was very though, the staff was very good with following up. They made the process very easy for me and were on time with the work. I was very impressed with the work done on my car. It was like having a new car all over again. The dog in the office was a pleasant surprise he was a gentle giant, that made me smile and also made having to go through the experience pleasant.I recommend this place to friends and anybody having to go have their car fixed. Staff is friendly and professional. Thank you Shelton for going above for me.
My 2020 camry was in an accident (front passenger corner; sensors as well as body work needed to be done; excellent communication from beginning to end; body work-excellent; would recommend to family and friends-no doubt!
I have used Fix Auto before and always had good service and good results. Only down side this time was the time it took to complete the job.
Fast, super friendly service. I would not use any other autobody shop. They kept me updated and finished my repairs five days ahead of schedule and thus saved me money on my rental!
Good service and great customer service
This is my second car repair through Fix Auto. I received prompt and professional service with both encounters. I had the pleasure of working with Joe (for this repair). He was very professional and knowledgeable. He went above and beyond to address my repair issues and other small issues that I inquired about. Do not hesitate to use Fix Auto for your future car repair .
I was in a car accident and my insurance recommended this company. They kept me informed during the repairs and the car was finished on time. They guarantee their repairs for as long as you own the car. I highly recommend their work.
They did an awesome job service was done a week before estimated day... went above and beyond washed and cleaned painted rusty tow hitch to match truck awesome and filled the tank great job highly recommend thanks fix!!!!
Amazing customer service, they fixed my Toyota 4runners bumper in less than a week it was ready to go. Even though they needed to order a manufacturers bumper, they managed to have my car ready on time. I also was impressed by the friendliness of ALL employees in this office, from front desk to the person who washed my car, thats another amazing detail from this place, they will return you car NICE AND CLEAN!!!! Thank you!!!
Fix auto Chula Vista is by far hands down the best place to get car repairs. Not only for the above and beyond work they do but their professionalism and they truly care about their customers. I’ve been coming for years and never once had a problem. If there was a button for 1,000 star review I’d push that one. Amazing service and quality of work !!
Absolutely loved my experience with Fix Auto Chula Vista! The staff is very friendly, professional and willing to go above and beyond for great customer service. The work that was done to my car looks phenomenal and I couldnt be happier with how it turned out! Couldnt thank this crew enough for the overall quality and care they have for what they do! Would absolutely recommend this business!
The team at Fix Auto Chula Vista are amazing. The receptionist is really polite and friendly and explained the paperwork very well. Shelton was especially amazing and did an amazing job at getting me taken care of. I love that every couple of days I received text messages with updates on my car, repair costs, and an estimated time of completion. I’ll definitely be coming back here for all my car related needs.
(This is for autofix chula vista)Had my car serviced through my insurance 1-10-2021 (state farm) Ill list the things that went wrong and rightCons: not even close to the due date about 1week and a half short, door was not align correctly so I can hear the air when Im on the freeway, when I arrived my air bag light came on (assuming because they replace my door and the door had air bags) that should of been fixed before I got there, once I left I needed to put gas thank God I did because when I got there my gas tank was stuck close!! So ran back before they closed so they can fix it, overall a lazy not detailed job especially for the amount paid NOT WORTH IT!! Oh and they promised to fix this that and this and didnt do anything feel like they said just to make the sale, They seemed to rush the job once they had time to do it, I would not recommend even if it is through insurancePros: I really cant think of anything they did right or what they were suppose to do right so I leave it at that
I definitely Recommend the Shop.. Happy with theirwork!! Its hard having to deal with accidents and having to deal with Insurance and Shops. But Fix Auto is Definitely the Best. Everyone was Super friendly and they take care of everything for you. Im so happy with the results and Im glad to have my Car Back like New.
Thank you to Jose for keeping me informed of the process of my vehicle getting the bumper repaired. He was very communicative with me.Picked up my car today. Excellent job looks amazing.Thank you Fix auto Chula vista. I will be recommending you to family friends and co workers.
Everyone was so friendly and helpful. My car was in bad shape when I took it to Fix Auto. The whole left side was just trashed. After 2 weeks of work, which included painting and new doors, the car looks better than before my accident. I would highly recommend fix auto.
Service here was amazing! I don’t even know where to begin… all the employees are friendly and understanding, and so is the owner’s pup❤️. Fix Auto made the time after my accident so much easier, giving me one less thing to worry about. They also cleaned up my interior, which was so nice and made it that much more satisfying to drive away in a clean, safe, fixed-up vehicle. I also noticed they are on top of communications - I got a call from them before I was even off the phone with my insurance!Thanks for all the hard work, I’ll be back if I ever need it!
Work was completed same day as promised.
This was the smoothest car service experience I’ve ever had. Joe was incredibly sweet and professional, really helped me understand a lot of the process and kept me up to date with the repairs and gave me a legitimate timeline.
Wow! What can I say. I first brought my Lexus to them for a collision repair. A few month later I got rear ended by a semi in my GTR. They did such an amazing job with my Lexus I HAD to take it back. Both cars you cant even tell there was any damage. With the GTR I ask for frequent updates and they went over and beyond my expectations. I saw how careful they worked on my car and others in the shop. I have no regrets and not a single negative thing to say. If you need repairs done, take it here and you wont regret it. Thanks Jose and the team of Fix Auto Chula Vista.
The shop was very professional all the time. Very clear explaining how the process was going to be. José called me to give updates on the repair and my car was ready a day earlier.I only had to pay my insurance deductible ($250).Fix Auto Chula Vista + State Farm Insurance= Perfect Team
Left my car there and they got it back to me in just under a week. No hassle, good service, friendly staff. My car was delivered to me earlier than estimated.
Jose Limon is an outstanding representative of this company. I did not originally intend to use them for repair, but after speaking with Jose I was so impressed that I did take my vehicle there. They were very efficient and the vehicle is beyond beautiful. The office staff is efficient, but not especially friendly or helpful.
Jose was excellent. He kept me abreast of all the progress, in spite of Allstate dragging their heels and trying to low-ball.The work on my vehicle was excellent, as expected always from Greenwald’s!
It was a horrible experience... State Farm uses them as authorized repair shop and as a result they have no quality/control nor accountability for the repairs paid by State Farm. They misrepresented information to State Farm and major defects on repairs and left my bumper bulging out and my rear view camera is misaligned. I wouldn’t recommend this place to my enemy.
Very friendly place and Jose was awesome with communicating with me on my trucks repair. They even washed my truck wish I was not expecting 👌
Stellar customer service and they left my vehicle looking immaculate! Highly recommended to anybody looking to get work done on their vehicle.
My car looks amazing not only does she look amazing on the outside, but they detailed my interior as well !❤️❤️ Excellent service!
Jose was awesome!!! Came in on Monday because someone had broken into my car over the weekend, had a new lock installed on Wednesday. Not only that they gave my car a wash and a quick vacuum which was completely unexpected. This place rocks!!!!
The customer service was excellent from the moment I walked into their office. The receptionist was friendly and very professional and my service technician was so very helpful - he was AWESOME!!! Will definitely refer my friends and family to Fix Auto.
Very impressed and satisfied with the quality of work performed on my vehicle !
I’m from out of state and the last thing I expected to happen in this trip was to get in a wreck specially in a Walmart’s parking lot. Thankfully the guys in fix auto were able to help me, I honestly didn’t know what to do and I didn’t know if I could trust this company “With this being my first experience at getting my car repaired “ but I’m beyond happy with the results. My car looks brand new!I would like to thank Jose for talking to me about that repairs in the car and for keeping me updated in everything, I also would like to thank the lady’s at front for being patient with me and for helping me to get in contact with my insurance and for helping me out with getting a rental. Super happy with the results I honestly recommend it .
They went above and beyond to fix my car in a timely manner. The process was easy and their service was impeccable.
My brand new car took a hit by a passing car just before the Christmas holiday. Greenwalds Fix Auto did a terrific job fixing and getting my car back to me before the New Year. Met the owner of this family run business as well as Jose, the technician who would be taking care of my vehicle. Both were friendly,courteous and professional. They both discussed how they would be handling my car in regard to COVID-19 and the disinfection and protective barriers that would be in place while they worked on my vehicle. I had no worries. The facility itself was very clean and I appreciated the office staff following the proper protocol in regard to the guidelines of COVID-19 and customer safety. My car was returned to me just a beautiful as the day I picked her up from the dealer...in 4 days! Jose went over the final inspection of the car with me which I appreciated as I could personally thank him for a fabulous job well done. Highly recommend Greenwalds Fix Auto!
Staff was super nice and accommodating. From the initial drop off to payment and receiving. They go beyond what it is to be an auto repair facility. My car looked better than new on pickup, received full wash and wax and even detailed on the inside. Would definitely consider this facility to anyone needing collision repairs.
From the moment my husband and I entered the shop, everyone was warm and welcoming. They went over the process of fixing the door to my car thoroughly, so that I definitely felt like I was leaving it in the hands of professionals. And I really appreciated the texts so I was kept up to date on what was happening. My car looks like new, and my husband and I agreed that if any of our cars ever needs more body work, *this* is the place well go. Great staff, great service. Highly recommended
Excellent service. Everyone was super helpful and friendly. The text updates on my car were very continent to have. Jose did a great job on keeping me updated and getting my car in and out in great condition. My car was even detailed when I got it back. Overall great service and staff! Definitely recommend to anyone looking for top notch service!
Fix Auto was recommended to me by USAA. Everything was very professional and the turnaround on the job (replacing a headlight, bezel for foglight, and repainting the bumper) was great - just a couple days. Jose kept me in the loop on the repairs and everything was completed beautifully.
My representative with Fix Auto, Joe, kept in touch with me on the progress of my car repairs. I got my car back on time and Joe and his team went above and beyond my expectations. I highly recommend Fix Auto Chula Vista for auto body repairs.
I got my car delivered today in great shape . Thank you to Dustin the auto shop owner for doing extra mile to do that and to Jose for helping me throughout the process.You guys are very professional, valued customers service, quality work. You’re the best in what you do and to top it all very clean work space . Keep up the good work and God bless everyone ...
Wow, what can I say? They are awesome all around. Great customer service and great body work. I highly recommend Fix Auto Chula Vista! I will definitely refer them to my friends and family.
Great service. Made the auto accident repair experience go smoothly. Will and would use again.
Everyone at fix auto was great! Super friendly and helpful! Darlene was a doll and made sure I had my copies and called for a ride to get me to my car rental place and Jose was able to get my car in and out with no issues (estimated to be done no longer than 5 days, but had it ready in 3 days!) They were sweet enough to detail my car as well! They also have a mascot! Super friendly dog! Thank you fix auto! 😁
Excellent service my car was ready 3 days ahead of schedule. Extremely professional.
THIS COMPANY IS TO ME BEST EVER. THEY MAKE SURE THAT YOU PROBLEM GET SOLVE FREE OF STRESS. I RECOMMEND TO ANY CAR OWNER INVOLVED ON ANY ACCIDENTS BECAUSE THEY WILL TREAT YOU AS PART OF THERE FAMILY. GREAT JOB AND KEEP MAKING ANY ONE TO ENTER TO YOU BUSINESS AS YOU TREAT ME. THANKS VERY MUCH.
The service was great, I received my SUV a day early and they cleaned the whole inside. I just drop it off for rear bumper work and got it back clean in and out. The staff was very friendly and easy to talk.
Very professional and the car turned out fantastic. Great communication and finished on time. Thank you Fix Auto Chula Vista!
Took our car in for a collision repair and Jose was super professional and attentive, he was well versed and knowledgeable about his work, kept us informed of the car’s status and the repair of our car was completed on time!!! Very professional staff and friendly customer service! Thank You Fix Auto Repair for your service!
Super professional. Got my car done early. Text updates were great. There was no hassle at all. They were very fair and reasonable in determining whether parts needed replacing or could simply be touched up. I would use these guys every time to fix any body work on any car I owned.