They quickly helped me out, and the cashier is super funny.

Good selection of shoes from the Nike to New Balance. If youre looking for more limited items check your local sneaker boutique.

Terrible customer service, lazy, on their phones and don’t ask if you need help. Also talking to eachother throughout whole time I was there. Only female worker and tall man were helpful and kind . This was at the fashion valley foot locker.

Ask for April see was so helpful. Thks you April see you soon

EXCELLENT CUSTOMER SERVICE WITH A SMILE... I found exactly what I was looking for;with help that is...(MORE SMILES AT 11:00A.M,AND ALL THE TIME...YOUR FRIENDLY SMILE,AND SAYING GOOD MORNING MAY HELP MAKE SOMEBODYS DAY A LITTLE BETTER,AND MAKES YOU FEEL BETTER KNOWING THAT YOU MADE SOMEBODYS DAY BETTER!!!#CATCHTHENEWCONTAGIOUSVIRUS....OFSMILING!! (IT COULD SAVE SOMEONES LIFE!! #FOODFORTHIUGHT!!!

One of the only places that sell AF1 highs but they also have Nike Kyrie, Air Jordan, New Balance Kawhis and other shoes

Nice friendly staff

Great visit! Walked in and in typical foot locker fashion was immediately greeted and helped by a young man in there whose name I cant remember. He worked toward the back of the store where the jerseys are and where the Foams, KDs and Zoom Freaks sit. Anyway, he helped me find an awesome Russell Westbrook Why Not apparel item. Cashier rung me up and I was able to use my military discount. Make sure you have your id. Overall great visit and I will come back.

Staff nice, lines not stupid long, clean, neat

Nice selection.

The customer service at this location is on point. They also have a very nice layout with lots of convenience for trying on shoes. Which means plenty kine space to roam around, and ample seating for trying on the shoes before you buy them!

Great customer service. Although the item I was looking for wasnt out yet and my second choice was not available and we werent able to order either because it was not in stock. But the manager and the associate were very helpful.

The manager Alexa is number 1 . She should be the big manager as she has awesome customer service.

This Foot locker as awsome survives. The workers are always making sure you get your shoes that you want and are very quick at getting what you need.

Helpful staff. Didnt have the shoe in right size, found it at another store for us. Great customer service.

Hey the manager at this store has no professional manners at all. Every other Footlocker honors veteran/military discounts and its okay that I dont get discounts as a veteran at every store, but if a store is going to offer it, then Ill take it. Footlocker offers veteran/military discounts but this manager apparently doesnt honor the discounts and he was very rude about it. His name is Robert and hes a real piece of work. Enjoy!

Employees really wanna help. I enjoy their respectful patience with me and finding the best items for my loved ones.

Fantastic kick collection. Huge Jordan section. Reliable place I can grab the bf a gift. Always something dope to see. Or buy.

Placed order online . The girls in the store seemed to know nothing about the order, were rude and unwilling to make the effort to dig deeper without being clearly pushed to do it. Even assured me i made a stupid choice to order them and I got no receipt. Very uncool and unprofessional. More interested in chatting with other employees it seemed . Wasnt greeted, if I hadnt insisted on someone doing something, I would have waited 5 days or so she said was the mandatory wait time when online ordering . Which obviously was not the case when on my order it was clear that I would be able to pick them up in the store same day. Not a good experience ordering online and wouldnt do it again.

Best and biggest FootLocker/House of hoops in San Diego - would highly recommend. I always use my VIP membership for additional savings on your favorite Jordan and Nike shoes.

Everyone at this location is friendly and helpful. Extremely nice and they want you to leave with what you want . Jacob and davion were so helpful and kind . I honestly has the best experience here . The whole store has a good vibe and they are all sweethearts

Worst experience I have ever had. You’re never acknowledged and when you ask for help they seem offended. Short Latino with the pony tail I recommend you get a job you like because the service you provided today was subpar.

Need better selection

Staff was very helpful. Location has a plentiful stock compared to the Mission Valley location.

I called fashion valley store to see if they had a shoe in stock. Someone picked up phone twice and hung up. I called back and a Rob answered i told him about the hang up and he responded with a smart ass response. Then after he checked for the shoes he told me both were not in stock and his rude ass hung up before i could even ask for another shoe. Hire people with customer service skills and who like thier jobs!!!!

Favorite shoes and affordable prices, spend way too much money here.

I do agree with the other reviews when I call its the worst, buts its like that for alot of the footlockers I have called in San Diego. Jeff in mission valley wasnt that good.Felix I think his name was also in MV was real helpful and honest, personal, real. Carlsbad was the best for me super helpful over phone and in store I wish I knew the younger guys name really helpful and he sure did know how to up sale😉 Then again I am just there to get my shoes and bounce

Anyone who has given this place 5 stars either works there or has friends/family members that do. I went in 30 min before closing time and I kid you not every employee that came up to me said just to let you know we close very soon. I’m like and your point is ? Hell even the GM of that store was telling me it’s almost time so get ready to go. I’m a shopper that has plenty of money that I can spend somewhere else. Anyways every damn shoe I asked for a size, the associate would say this is our last pair..oh and they would say we only have a size 9 and 11...seriously go look in the back first before you tell someone you don’t have it. I’m sure you can’t remember ever shoe you have in stock lol. Guys I’m telling you they don’t go look in the back and they’ll tell oh it’s the last pair. All these employees that work here I feel bad for them. I understand retail sucks and all you know is shoes but c’mon get some better training. If you guys are commission based let the customers stay in the store past closing time. Make that extra money so you can pay to better your education instead of doing a job you hate. I will repost this to every social media website I know and I will report to the better business bureau that Foot Locker needs new management in this store. Everyone that reads this stay away you can get better service somewhere else and if you’re in a hurry and you wear a size 9 or 11 you’ll get your shoes quickly lol because that’s all they have. Good luck my friends!!

They were really nice and patient, also found the shoes I wasnt really expecting to be there

Number one, as I walked in I was never acknowledged by any of the associates. As I walked in with some new adidas on my feet and with the new box on my hands with my old shoes inside from where I bought at journeys!! With the receipt..Surely after I was HARASSED by several associates if I had tried the shoes I had on, when they SAW me walk in!!! and they still harassed ME in-front of everyone by communicating with other associates over their walkie talkies that I was stealing and to watch out!! I was emotional distressed after, knowing they ruined my reputation and my personality just because they ASSUMED I was stealing. I walked out EMBARRASSED!!!! Everyone staring!!..

Worst Customer Service on the phone quite possibly in the universe. I have bought over 10 pairs of shoes from this Footlocker location this year, and they wont pick up the phone. Its a extra nice touch that the staff keeps picking up then, hanging up the phone. I have tried 6 times now, its 3:20 pm on a Tuesday. They defiantly dont got the club going up.

Another Footlocker, the store will have the same styles as the dozen stores.this one is crammed full, and assistance is almost instant and knowledgeable.

Good selection of shoes but doesnt always have what i want

Well stocked. Helpful staff.

Lacking inventory in basketball shoes. Easier to order direct from Nike.

Quick and easy

Excellent customer service and merchandise selection !

Quaite goodthe problem of the scarce availability of all the size is a negative point

Way better selection than the stores in Anchorage.

Everytime i come in here or call i get the worst customer service. Everyone acts like they are better than you. No one is helpful with info over the phone. Just overall bad experience everytime. Is it possible to get people who like selling shoes. Everyone who works here just seems to hate their job or customers. Either way i will never go into the store ever again. I will only go into other retailers and pay $10 more per shoe to not deal with lazy rude people

I have had better customer service than this place....thats for sure!

I was so annoyed. They dont let you hold the shoes in line to pay, they have such an annoying system where they put them on the counter and I paid $86 and they gave me the wrong sized shoes. Their over the phone customer service is the shittiest thing ever Im so absolutely annoyed.

You can a good famous brands.

Clean store but could have better customer service

I get here at 9:15 on a Friday and they closed up the store when online it says it closes at 9:30pm, terrible customer service! While the employees ignore me at the door

Good inventory of shoes and great customer service. Just that my friend has small feet and they didnt have her size.

Had none of my size!!! 13

My daughter found just the right sneakers for school.

Decent selection, but slow staff.

Possibly the worst over the phone customer service I have ever had. Wont pickup and when they do they hangup. The worst.

Came to Fashion Valley mall on sunday the store wasnt open till 11am. Website said 10am very miss information.

Best place for sport clothes

Got those new LeBron 7 & Jordan auras 👌🙌😍 clean

Nice

Great customer service

They don´t answer the phone.

I love this store.

Worst service out of all Foot Lockers. They were talking on their headsets being unprofessional and too top it off their machines were down. They waited 15 minutes to tell us as well.

Customer service sucks...been here 10 min and nobody has asked if i needed help

Employees are horrible. Smart ass remarks and never help you out. Terrible service. Will never shop there again.

Trash phone customer service. Do NOT go here

Really bad customer service. Everything sucks at the location

Good sneaker selection

I try to call the phone they pick it up and then 10 seconds later they hangup

Worst customer service ever, i got there at 9:30 pm and the doors were locked and i see employees standing around talking., when they say it close at 10

Called 10X but no answer!

Ddcent inventory

Great customer service

If there has 0 star、 i will choose that one

Need to carry more selections n sizes

Thumbs up

Great selection.

Its aight

Nothing.. Customer service horrible....

Nice

WORST EMPLOYEES

Typical footlocker

Ways crowded

Nothing special

Must see

Loved it..

😎😎😎😎😎😎😎

Very good store. It has good assortment, the prices are similar than in MEX.

5 stars 🌟 because I managed to get this pair of Adidas NMD_R1 SOLAR RED Limited Edition in this store!

Very good service

Good place almost all brands of tennis

Very good variety of tennis

It said they closed at 7 and at 6:50 it was already closed on Sunday