I highly recommend Midway optometry. The staff is very friendly and knowledgeable as well as Dr Matthews. They are not conceited and fast to help you. I really liked that they gave me a very thorough evaluation in comparison to other optometry places near by. They also made it easy to get my sons eye evaluated as well and they also have a great selection of frames at affordable prices compared to other places near by. If you want fast friendly service this is the place to go!
Everyone in the office is so helpful. We walked in to ask about what we could do about the scratches on my daughter’s frames and left 30 minutes later with a complete eye exam, an order for new frames and getting the original lenses replaced! Dr. Mathews and his staff do an excellent job at explaining the procedures and diagnosis so that even my young daughter can understand! I highly recommend!!
Dr Matthews is great. He has the latest technology which gives me confidence that his prescriptions are spot on and he is the best explainer I know. It gives me comfort to understand the why behind these tests and diagnoses. His entire staff is friendly and competent.
Everyone was so great, nice and prompt! I didn’t have to wait for my appointment and quite honestly that is worth it’s weight in gold to me lately! They honor your time as much as you honor theirs and that speaks volumes to me. Plus everyone was really nice and professional!
Doctor Matthews was wonderful. I believe his knowledge and expertise is top notch I really enjoyed being more than a number. I believe he gave me excellent care and would highly recommend him
Dr. Matthews and his entire staff are very kind and friendly. Going thru the eye/vision exam was a lot of fun because of all the equipment they use. One of them in particular was a flashback to when I was a kid playing arcade games. I had never seen such a detailed picture of my eyes and the image that they shared was incredible. Overall good and fun experience!
Best eye doctor in San Diego! Heck, best eye doctor coast to coast! Ive been wearing glasses since I was a kid and as a mature woman Ive seen eye doctors in 7 states across the country. None of them comes close to Dr. Matthews! His experience, patience, knowledge, witty humor, and use of state-of-the-art equipment is beyond top notch! Id give him 10 stars if I could! Dr. Matthews is truly the best of the BEST!!! A++++++++
I love this place! They have such a clean and organized office, and the staff is always very welcoming and friendly. Dr. Matthews is always very nice and informative with my visits! Thank you!
This was the best eye exam I have ever had! The entire staff is so welcoming, friendly, and educated. They use imaging that Ive never seen before and it provides a comprehensive overview of every part of your eye. Shelby was so nice and explained everything to me in easy-to-understand detail.Dr. Matthews is a blast. He was easy to talk to and we got to know each other while going through my exam results. I laughed the whole time I was in that office.Mayra and Shelby were a very fun audience while I tried on different frames. They gave me honest feedback on the different styles and we chatted about local spots to eat and drink. I cannot wait to go back in to pick up my glasses and see these friendly faces again!
Dr. Matthews is phenomenal! Such a caring human being, and excellent patient care! highly recommend :)
Highly recommend Dr. Matthews and staff. The personalized service and excellent eye care keeps me coming back year after year.Thank you!
Always a great experience at Midway Optometry! Great customer service and Dr Matthews is always so knowledgeable and educational.
Fantastic visit. Everyone was pleasant and very knowledgeable. The tech and the dr explained everything in depth and made sure that I understood what was taking place and why we were doing it! The office is very clean and inviting.
Michael Matthews and his staff are extremely experienced and the level of service you receive is excellent! The office is very clean and appears to have all the latest vision testing equipment. I would highly recommend this office.
So we loved midway optometry! Dr.Matthews is amazing!! He is so soft spoken, he was so nice to my daughter and she loved him! he was also incredibly informative! The past decade My vision has been getting worse and my eyes have been really dry and no amount or type of eye drops has been helping. I’ve went to numerous optometrist over the years and for the first time he figured out why and fixed it yesterday! He is impressive and his staff is the sweetest!! Highly recommend! Also tricare covers the glasses exam 100%
Enjoy going to his office. The staff is very helpful and professional. Service is prompt and courteous. The doctor is very knowledgeable and always offers great recommendations.
I love everything about Midway optometry. Easy to make an appointment, the staff is incredibly friendly and helpful. Dr. Matthew’s goes over each of the eye tests and explains the results. They gave a great collection of frames.
Excellent customer service and very helpful front desk. They are super sweet and patient. it cannot be better.Dr.Nargis Barkzai is young, but very knowledgeable and knows exactly what is she doing. She is very patient and straight to the point. Does not sugar coat her words and tells you exactly what is achievable and what is not.I took one star from the rating because the results of one test were clearly inaccurate because my position was not comfortable and thats why I couldnt see. Despite explaining that multiple times, they didnt try to do the test again; they just went with the first results. In addition, their prices are slightly higher than anywhere else but not too bad.Overall, I had a great experience and would highly recommend this place. I feel like I will go back another time if I need new glasses or for a new prescription.
By far one of the most complete eye examinations I have ever had.Dr Mathew is an accomplished and skilled professional. He really cares about your eyes. What I most appreciated about Dr Mathews was his candor and honest approach to options for my eyecareI appreciate his honesty and integrity.Dr Mathews staff is exceptional as they make it a point to verify your prescription is correct and your happy with the entire experience. I highly recommend Midway Optometry!!MLaCross, El Cajon
Dr. Matthews is great! The whole office is professional, knowledgeable, and kind. I will definitely be back.
My first time there and they made me feel like family! Will definitely be coming back there for all my eye care needs.
Dr. Matthews is awesome. He provides plenty of information about your eyes, eye health, and what he’s seeing and provides advise. The staff is incredibly friendly and always willing to help. You don’t feel rushed here, everyone demonstrates they are there to help you. Really happy I found this practice!
Such a sweet guy. Definitely cares about helping his patients.
I love Dr. Matthews ad his staff! They are always so friendly to my husband and baby; as well as myself as soon as we arrive. Even after my visit, outside of the office, one of the staff members asked if I needed a ride home. It was so kind of her. I don’t think I can ever find a better optometrist than him!
From the time I called to make our appointment, to the time we left with our new glasses the office staff was all very friendly. They all were very sweet to my 5 year old, and made sure I knew exactly what was going on with my childs exam and with my own, explaining what each thing was and why we needed it. They even took the time to explain what was happening to my 5 year old, who is very inquisitive.Dr. Mathews is very knowledgeable and patient. He took the time to explain things to me that I didnt understand about my eyes and I never felt like he rushed me. We werent just a number in their office. One of the best optometrists I have ever visited!
Dr Matthews is very detailed, attentive, and is very easy to talk with and does not rush by any means. I highly recommend!
Dr Matthews is the best eye doctor I have ever been too! He is the first doctor that went into details about my eyes and what each machine test. His office has up to date equipment and nice frames. He took his time with me and he listened to all my concerns, he is very compassionate! He is a GREAT .Midway Optometry is a great place to have your eyes taken care of. His staff is super nice too!
Absolutely love this office! Dr. Matthews is such an awesome optometrist and his passion for the field rubs off on me every time I visit. The ladies in the front are also super sweet and helpful, and their selection of glasses are beautiful. I’ve been going to them for three years and have had been so happy with their service the entire time. Thank you Dr. Matthews and crew! 😁
Dr. Matthews rocks, its an education every time you step into his office.
Always a good experience coming to Midway Optometry. They have the checkup routine down to a science and the technicians are so nice and helpful. Ive seen both doctors here for a check-up and theyre fantastic. I really love how they use a variety of different technologies to provide you with such a comprehensive exam for your eyes.
I was very pleased with our visit with Dr. Matthews. I was on the hunt for an optometrist for my 7 year old and am glad we found Dr. Matthews office, the staff was very gentle and kind. They were not pushy nor made me feel like my questions were unnecessary. My daughter felt comfortable and all of the staff were very patient and showed her a couple of their gadgets :)
It quickly becomes clear that Dr. Matthews is as highly professional as he is personable. It’s also clear he has invested heavily in precision equipment to aid in evaluating eyesight. I went in for color-correcting lenses (he has the latest in this hard-to-find technology from Europe) and got the most thorough and comfortable eye exam I’ve ever had from an optometrist. Although the frame selection isn’t vast, it’s high quality and I managed to find frames I really like. If you’re a person interested in maximizing your vision and appreciate quality, confidence-inspiring processes when it comes to your eyes, I would recommend Dr. Matthew’s and Midway Optometry very highly.
Dr. Matthews and his staff are like a well oiled machine: runs smooth. Wonderful Customer Service. Very Efficient. Everything is carried out in a timely manner when my three kids and I go in for our eye check up.
Always good service and cheerful. Not to mention the professionalism and knowledge of Dr. Matthews..
My family always have a great experience with Dr. Matthews. He cares about our eyes and overall health.
So many good things to say, to sum it up, Dr. Matthews is the best!
I was very impressed with Dr. Micheal Matthews and Midway Optometry. His assistants and technicians are very personable and capable. They go out of their way to explain exactly what they are doing and what each test is for. The equipment is state of the art. The office has first class diagnostic/evaluation tools. Dr. Matthews was extremely thorough and professional. He explained the results of each of the tests. He did not rush through the exam. His equipment is brand new and provides extra features that make me very confident that he is prescribing exactly what I need to address the changes in my vision. I like his commitment to providing the very best care. I highly recommend Dr. Matthews.
My family moved here nearly 2 yrs ago and I discovered that this office accepts Tricare. Got my 2 boys and I in without issues. We also got in with every precaution taken during the pandemic. Dr. Matthews and his staff are amazing!! Even when I was running a tad late and my 5 yr old left his shoes at home! It’s a pandemic world, most times my kids stay at home or in car. They still seen him and made accommodations so I wouldn’t have to reschedule. Thank you!!
This is such a thorough and the best eye examines ever. The entire staff is so knowledgeable.
Had a great experience at Midway Optometry! All the staff was warm and welcoming! You can tell Dr. Mathews cares a lot about his work and helping! Would absolutely recommend you check them out!
Dr Matthews is knowledgeable and thorough. He takes the time to explain your eye condition and answer all questions. I never felt rushed. He is dedicated to helping you find the best contacts for your needs
The best eye care in town! The latest equipment and services. A well trained staff assisting the doctor. Actually a pleasant experience. I recommend Midway Optometry and Dr. Mathews 110%.
I absolutely love going to Dr Matthews to get my eyes checked. Not only is he and his staff thorough, professional and kind but he has the newest technology to make sure that you get the best prescription you can get for your eyes.
The moment I walked in I felt super comfortable and was welcomed graciously by the staff. I was informed about each machine thoroughly and the type of tests each machine checked for. Dr. Matthews was incredibly knowledgeable and patient with me during the exam. Great experience overall :)
Doctor Mathews is a great eye doctor. My wife and my child has been a patient at his practice for a year. He takes his time with every visit and he explains everything very well. Not only is he fantastic, his clinical staff is wonderful! They are very polite and patient. They are able to give you an answer to your question or get back to you ASAP with the answer. Highly recommended!
I would refer anyone to them. They are very welcoming, from the Front desk staff to them doctors. They really make you feel apart of the Midway Optometry Family. I am very pleased with my choice. Thank You All!!!!!!
Dr. Matthews was very friendly and talked with confidence when he knew what I needed. Very caring and kept conversation flowing.
Everyone at Dr Mattthews office were great! They valued my time and got me taken care of for my appointment. The office took Covid precautions seriously to make me feel safe going in.
Dr. Matthews, and his team, are always kind, professional and efficient. They take their time in providing the best service and it really shows. Their cleaning protocols are also extremely apparant and appreciated. Thank you for another wonderful visit!
Very friendly office, state of the art equipment, and appointments are prompt and thorough. Not only do they take the right amount of time with you, you get much better care and quality glasses than a volume eyecare facility or big box store. Even if you dont buy your glasses here, do yourself a favor and get the exam here.
Dr. Matthews and team are so friendly, outgoing and professional. Makes me excited for my annual exam! In terms of COVID-19, the office feels impeccably clean, sanitized and safe for all that visit.
Excellent and professional service from Dr Mathews and personnel. Congrats!
The Doctor explained what he was doing and why, which I liked. The appointment started on time. I filled very little paperwork, even for a first appointment. They took care of all insurance items, I liked that also. The assistant was helpful in helps me choose glasses
So grateful for Dr Matthews and his staff!It is clear to me that they enjoy their work andcare about their patients.Everyone was super nice and efficient.I do not recall ever having such a thoroughexam AND education about my eye health beforeseeing Dr Matthews.If you are looking for excellence in Vision Care,Midway Optometry is the way to go.
My experience here was very split. The facility is excellent. It offers up-to-date equipment, a professional staff that greeted me, and overall felt like a great environment. The entire staff has vast medical expertise, they were able to explain everything to me very concisely and took the time to answer my questions which I appreciate.My main issue is with Dr. Matthews. His candor towards my ethnicity and gender made me extremely uncomfortable. He referred to me as a spicy Latina - even though I never told him my ethnicity. He asked if my parents spoke English, told me that when I have kids to teach them Spanish, and asked one of his staff to speak in Spanish to me even though I speak fluent English. He lacks the awareness to professionally treat patients of color. His ignorance would keep me from returning to this facility again, which is a real shame because everything else is excellent.
Wonderful staff, great services, informative and helpful! Glad to have found Midway.
I had such a great experience with Midway Optometry. Went there for my yearly Eye Exam, and it was clear that the entire staff has a passion for what they do. Dr. Matthews is full of knowledge, wonderfully friendly and very thorough. Ive worn contacts and glasses for years, but my previous optometrist hadnt gone in that much detail about why my eyesight may be getting worse over time. I really appreciated the time he spent with me to get my prescription just right. The rest of the staff is great as well -- I mainly spoke with Shelby and Mayra, and they were both friendly and professional throughout the process of scheduling, conducting initial eye tests, navigating insurance and picking out a new set of glasses. Im recommending these folks to anyone and everyone seeking spectacular eye care!
We were with a small practice that sold to a corporate environment and stayed with them for 3 years. We missed the smaller practice environment and getting to know the team. I believe we have found a new home. Shelby, Myra, and Dr Matthews were great to work with and very knowledgeable.
Best, most honest, direct, yet FUN eye doc I’ve ever been to. The staff is all wonderful also. It was so spic and span, safe and socially distanced. I would go here forever if I wasn’t moving away. 100% recommend!
Dr. Matthews was very personable. Spent time explaining all tests and results. The technicians and staff were very attentive. Highly recommend!
Very professional and friendly personnel. High tech equipment. I will certainly continue my eye care with Dr. Matthews.
Dr. Matthews has invested again in the latest technology eye diagnostic machines during covid, and all these new machines not only quickly and better analyze my eyes and retinas, but the new tech machines came up with my new prescription very accurately, as these new glasses are spot on for my complex prescription.
Great experience! He is a great optometrist and a great human being. I definitely recommend it.
Pretty stellar experience. Staff was friendly and knowledgeable. They were quick to find my insurance and get my first time paper work complete.Dr. Mathews was good company. Not only did he take his time explaining what’s going on exactly with my vision but was open to have some personal chats to get to know each other better. That’s always a good vibe in my book.Would of taken advantage of the optic/sunglasses promo but I wasn’t a big fan of many of the sunglasses frames. That’s my own issue, not the office!Thanks again - looking forward to correcting my vision and my new glasses!Thomas Crabtree
Midway Optometry is the best eye doctor I have been to. Everyone at the office is so kind and really takes the time to make sure you understand everything that is going on with your exam, from the tests they do to choosing the best contact/glasses option for you. I highly recommend them!!
Overall, I had a great experience. Mayra’s customer service was more than I expected. From setting up an appointment, checking in, to picking up my order she was friendly and professional. The medical assistant who ran the preliminary tests was informative and professional. I didn’t not expect to learn more about my eye heath. As for the optometrist, he has my recommendation. He was patient throughout the whole process and took the time to answer any questions. The office was clean and staff did a great job keeping it clean, especially durning the pandemic.
Midway optometry is a great place to have your eyes taken care of. Dr Matthews is caring and compassionate as well as thorough.I would recommend Dr Matthews and his staff to anybody who wants to receive fantastic care.
Incredibly caring and thorough. Ive recommended Dr Matthews to numerous friends and family with confidence. Found our forever optometrist!
Outstanding! Thank you for your kindness and professionalism. Dr. Mathews is by far the best optometrist we’ve had!
Dr. Matthews and his staff are very professional, kind and compassionate. He took the time to explain things through the appointment. I needed a new pair of glasses as well. The staff went above and beyond, making sure I find the right frames. Thank you for the care you all provided.
Dr. Matthews and his staff are some of the best in San Diego! He takes time to help you understand and learn about the health of your eyes and the best fit for contacts or glasses. Their customer service is consistent and genuine. Definitely worth your time to pay them a visit!
Doctor Mathews is awesome and so is every single staff member there. I had a very pleasant experience. Above and beyond any eye appointment I’ve ever had. Glad I chose this practice.
Its been a very long time in my 30+ years of getting glasses that I have experienced such great customer service. The attention to detail and simple explaining of tests before seeing the doctor as well as the time and focus the Dr. spent on getting my prescription right was amazing! I can say this is the best glasses/contact prescription I have had in years. Thank you Dr. Matthews!
Dr. Matthews and staff are awesome. LensCrafters made me feel like just another number, but Midway makes me feel like family. Wish I would have visited sooner. Looking forward to my next appointment :)
Great staff and very efficient. They started my exam as soon as I arrived, no waiting period. Dr. Matthews is a very respectable and compassionate medical professional. He clearly has a passion for the work he does and the patients he treats. Highly recommend.
Very friendly staff. Dr. Matthews is excellent--highly recommend.
Dr. Michael is very professional and friendly. He is a good communicator, takes time to explain any issues, concerns and you know he honestly cares for your health.
Midway Optometry is thorough and very professional. All the staff is well-trained and patient--very important during these pandemic times. Dr. Matthews is simply the best optometrist of whom Ive been a patient.
Dr. Matthews is THE BEST eye doc Ive ever had. His technology is the most cutting edge, up to date Ive seen. He can even do the assessment from home if need be, which is great for COVID, but he is an in person Doc and provides the most comforting, knowledgeable assessment available today. He is kind and you can tell he really cares about his clients and their eye health. I absolutely love coming here and actually look forward to having my eye appt each year. I definitely recommend Dr. Matthews if youre looking for a new eye doc. This was an honest review, not paid or incentivized!
Friendly and caring! Took the time to talk with his patient instead of zooming through the appointment. The whole team was super friendly and helpful too making it a great experience all around!
I look forward to my annual visit with Dr. Mathews. I enjoy the thorough and scientific evaluation of my vision, and the health of my eyes. It is the best optometric office I have ever visited. I am glad that I found Dr. Mathews.
Wonderful staff and an awesome Dr. Made me feel comfortable right away.
Ive found Dr. Matthews and his staff very friendly, professional and attentive to my eye care needs. They have a wide range of frames to choose from and are helpful in picking out something youll be happy with.
Look no further! Dr. Matthews and his staff are extremely knowledgeable and professional! I had my new patient eye exam and every single test that was done was thoroughly explained to me and made sense of problems I had been experiencing for years that others could not diagnose. This is the best optometry office I have ever been to and I highly recommend it to anyone and everyone!
Excellent service and professional experience. You learn a lot during your visit and Dr Matthews clearly cares which is quite rare in this profession. ✅
Dr. Matthews is awesome! Very knowledgeable and happy to explain everything going on. He got me everything I needed including transition lenses for driving and screen time and safety glasses for work. I really appreciate it!
Dr. Matthews and his team were extremely hospitable the moment you walk into the office. Above all, they were all very knowledgeable and took time to explain all my eye exam results! Ive never had anyone explain them before which was very helpful to give me a better understanding about my eyes. Great experience!
Dr Matthews and his team were great and helpful. The appointment ran smoothly.
Dr Matthews and his team provide excellent eye care. It was a stress free experience. He provided recommendations for new contact care products and made sure I had samples to make an informed decision. They are very professional and pleasant to work with as well.
Best eye exam ever! The staff is super friendly, helpful, and answered all questions that I had. Dr Mathews is awesome! He actually took the time to explain about my eyes and just overall eye anatomy. He actually cares about his clients and I would very highly recommend going! They also are very reasonably priced.
Dr. Mathews and his staff are fantastic! They have always strived to provide excellent service and have been able to accomodate all my needs. They worked with me to correct my dry eye and are helping me to coordinate Lasik. Dr. Mathews always takes time to explain whats going on with my vision, procedures, and options. I really appreciate Dr. Mathews and his team!
Amazing eye technology Midway Optometry is a very friendly and helpful place to check your eyes. I had an amazing experience today in my first eye examination of my life. Arrived on time to my appointment and received immediate attention the front desk is amazing. Dr. Mathews is one of the most helpful doctors that I received care from. I really recommend this place to get your eyes checked the eye technology is amazing and painless. Dr. Mathews will take the best care possible for your vision and eye health.
I appreciate the up-to-date diagnostic equipment, email/text appointment reminders, thorough exam, professionalism of doctor and staff, newly re-modeled office; and most importantly during this time of covid, the safety precautions adhered to such as wearing masks, use of hand sanitizers, temperature monitoring, appointment phasing, and social distancing to extent possible.
I had an issue with my right eye, the staff member I talked to on the phone quickly made an appointment for me. In the office, Covid precautions in place, I walked immediately into the examining room, was seen by Dr. Matthews & he diagnosed the problem! Thanks Midway Optometry.
It was great to be treated by Dr Matthews and his friendly staff for my yearly eye examination and dry- eye treatment . Dr Matthews is very throughout and caring. His professional team is friendly and knowledgeable. It’s always a pleasure to be back.
Made an appointment today to have my eyes examined and get a new pair of glasses. Found out that the business is under new ownership and was happy with the customer service I received. I was able to get a same day appointment which made it easy for me since I am always on the go! I had my exam, talked with the doctor about my vision ( Dr. Matthews is very informative) Also picked out a new pair of glasses and will continue to do business with Dr. Matthews. Very professional and friendly atmosphere and happy to do business with them! Highly recommended.
Professional and friendly are the two words that come to mind when I think of my visit. Their secretary was charming and very helpful in navigating me through the paperwork, and getting me everything I needed. The eye exam was done attentively by Dr. Matthews, who took care and time with the examination. Not only did he give me a great exam, but also took plenty of time to answer all my questions, and gave me some thoughtful advice. I highly recommend this optometry, since the team truly goes beyond what is expected in caring for their patients.