I highly recommend Sullivan Moving and Storage! Everyone with whom we worked during this process was very professional, responsible, and responsive. Troy, our estimator, explained the moving process with such expertise and clarity, we decided to go with Sullivan (after interviewing many, many other moving companies). And a special thank you to Lisa, who was our contact throughout the whole process, from scheduling the move, arranging storage, and finally get out furniture moved into our new house. She always responded to every question, email, etc, within hours, and she followed up after each step of the move with a call to make sure everything had gone well. She was definitely the mother hen, and we were her chicks, for the last 3 months. Definitely go with this company if you want honest, dependable and competent movers.

We had an excellent experience moving with Sullivan Moving. From Dave Young, our estimator, and Connie Gardner our Coordinator, the move was handled expertly. Our driver Carlos was the best we have ever had. He was courteous, knowledgeable, and professional. I would use him again on any move we might have in the future. I would also recommend him highly to anyone planning a move.

Kind staff, went to weigh my van for the DMV. Longer wait than expected for something more obscure!

We hired Sullivan Moving to move us 500 plus miles away they did such a great job! We had to put our stuff in storage last minute and they completely handled it with ease. They were on time packing up the house and unpacking the truck in our new home, they got it done FAST! Everyone was so friendly and helpful! Highly recommend!

I am an Air Force brat and moved all my life as a child. As an adult had 4 business transfers.This was by far the most experienced and professional movers I’ve ever had.They were professional, kind, responsive and followed Covid procedures.The BEST team ever moving. They made a horrible scenario of moving good.It was a pleasure knowing they had my back and they loaded fast, handled change well and were all around GREAT! Yes I would use them again and highly recommend them.Thank you Sullivan Movers-United!

Sullivan’s movers were friendly and responsive. The unpacking process was extremely efficient and they assembled my furniture professionally. I would absolutely recommend them to anyone looking for quality movers in the San Diego area!

Sales, office, movers were all great to work with. The movers wrapped every piece of furniture, were fast and efficient, but very careful, and very personable. They made a difficult transition a pleasant experience!

Fast service for vehicle weight slip.

Did exactly what they said they’d do and on time. They were quick, friendly, and professional and came in under the estimate by several hundred dollars. Highly recommended.

Laurel was great to work with. Our moving quote was very reasonable from SD to Rosarito and she explained the process to us. We asked her to make recommendations with elementary schools and a rental agent and she was very knowledgeable and helped with that too. Company goes above and beyond. What a great experience.

Although we didnt book with them, I would like to commend Troy for his expertise and professionalism. His sales pitch commands a standing ovation, and if it wasnt for our tight budget, would have booked Sullivan just on the inspection. Nicole tried her best to do the research and see if she could price match the lower quote. Even after we had to unfortunately go with the other quote, she still held the utmost professionalism and positively reviewed the company we were going with. I still wished that money was not an option for our case so we could work with them, since they seem like a trustworthy, respected, and professional company which it seems like is hard to find with moving companies.

Sullivan Moving made our international move to Mexico a breeze. They worked closely with us every step of the way making sure we had everything we needed to process the paper work at the Mexican Consulate and Laura was amazing. She answered the many, many questions we had any time and always with patience. Our delivery was professional and our furniture arrived on time and in excellent condition. We could not have asked for a better experience. Sullivan will definitely be our moving company the next time we move.

Sullivan United are stellar! Cant say enough about how good our experience was from office admin to the people packing our belongings. They sent a real person to our apartment and to our storage unit, to get an accurate estimate. No other companies did that, so we were certain of the costs. Plus the company they contracted at the destination end, was equally superb. Great experience!

I am currently unpacking boxes that were packed for my move last week. This is my fourth move packed by professionals. Never have I seen such horrible, unprofessional packing. Check other companies before signing a contract with Sullivan. The Sullivan representative spent a good bit of time telling us that Sullivan was the best company in San Diego. I can’t imagine a packing job worse than mine. We did have wonderful, professional United Van drivers that made the loading and unloading process easier.

My entire move experience was excellent from start to finish. The loaders and driver were professional, friendly, fast and efficient during both pickup and delivery. All of my belongings arrived intact and quickly as promised. All in all this was the best move experience I have had among many moves over the past 20 years. I would gladly recommend Sullivan movers and would use them again in a heartbeat.

Wanted to get my camper van weighed so I could ship it to Europe this summer & travel with my grandson for 3 months. They had a public scale & for $10 I got a certified weigh ticket. Quick & easy.

The Sullivan Moving and Storage team that handled the specialty packing and loading of my household goods was beyond exceptional. Every person and every detail was handled with utmost care. Five stars for Sullivan!However, once my load left San Diego on its way to Dallas, some of that care was lost. The transfers inherent with small moves (one bedroom) over long distances did result in small nicks and scratches, but overall I would still give the total experience a 41/2 Stars.

Sullivan / United Van Lines were easy to work with, housed my stuff for a month and brought it all the way from Orange County to Vancouver, BC with no damage. The customs and declarations portions of the trip were a breeze.They were clear communicators every step of the way and affordable considering the distance and time. Would absolutely work with them again.

From the moment i got the call about my arrival time to the time they left my apartment the whole unloading etc was painful. They arrived late and to make it worse the driver arrived with a child! His child!Boxes arrived damaged, items inside broken/shattered, clothes in piles in boxes. They brought up large wardrobes but refused to attempt to take them in saying they would not fit but stated they could get them into the living room then failed to do so.At the end of the day told me he would come back on his day off and disassemble and move the wardrobes in on his own...SCAMMED!!! I felt violated. The claims manager is just was bad and blamed me for the events. NEVER WILL RECOMMEND THIS COMPANY If i could give 0 stars i would

Magnificent care and customer service throughout! Truly, I could not have been happier with the team that helped us pack plus the team that delivered everything intact (and I mean EVERYTHING)! We had a HUGE move with multiple collectibles and oddly shaped items, but all members of the team were exemplary! The group overseeing logistics were fantastic and the teams that handled packing, loading and delivery treated our homes and goods as if they were their own. For all of the moving horror stories you hear, it was so incredible to have such an exceptional experience as a part of such a stressful process. I cannot recommend Sullivan Moving and Storage highly enough!

I have known the folks at Sullivan Moving for over 20 years. My recent move from San Diego to Columbus was on schedule and under budget. We packed our own items and had minimal damage to our own containers...One box was lost out of 380 items. Their claims group is right on the issues and I know we will resolve them to my satisfaction. I recommend them for any move either short or long haul.

This move with Sullivan - my second - went smoothly, without issues. All of the Sullivan staff made the move as easy as it could be. Although I dont have a lot to move, Im far from an experienced nomad (remembering the definition of a true nomad as being a person who can gather all of their belongings together in a day, and be on their way). Thanks to Sullivan; I would strongly recommend them if and when you must move, otherwise stay where you are, and spend a quiet evening with friends...

Outstanding! From start to completion. I was given a price far below what I had anticipated due to previous estimates from other moving van lines.I was updated as to when the movers eould show up and begin loading and I was updated as to when I would receive delivery of my home items; including exact times.Nothing was damaged and the delivery gentlemen set up and put everything where I requested.Great teams, make great companies.

This is the second moving we do with Sullivan in San Diego. We just love them!Theyre all really professional. I even had an estimate that was more than what I actually paid them. Both times everything arrived as it left the house. Also this time we had a big wood fire oven for the pizza in the terrace, and they made it just right!I would recommend them for any kind of moving around the world.

The guys from Sullivan were on time or early every day of the move....followed COVID 19 protocol while they were on prem...met their estimated timeframes. Good value

At the end of May, I moved my 7,000 lb. household from a home and two storage units in one storage facility in the San Diego area to two storage units in another storage facility in the San Francisco Bay Area. This was a very complex move! I experienced the smoothest possible, and even pleasant moving experience! Each step of the way, from my partnership with Dave, the move coordinator in the planning stage, to loading and unloading with fantastic movers (Danny & Mario in San Diego, and Nicholas, and Manny in the Bay Area), under driver Nick Corbys highly professional, unflappable, and caring direction, everything was five-star all the way! Unfortunately, Ive had to move many times, and this was definitely my best experience ever. Thank you so much, to each of you who participated in my move!

I experienced a professional and problem-free move with Sullivan. I sought in-home estimates for a 3,000-mile move from California to New Jersey from four companies, and United/Sullivans estimator, Troy, was by far the most thorough -- not only with his inventory of my possessions, but in our conversation, in which he gave me more information than any of the others. It was Troys thorough assessment and visit that tipped the scales in United/Sullivans favor. A cross-country move in summer is far from cheap, and United/Sullivans estimate was one of the highest, but once the move was complete I was sent a $700 refund because the weight of my load wasnt as heavy as anticipated. The packers did a good job, and the driver (Terry) called me when he said he would and arrived at the new house on time. I would recommend this company.

I come here to get vehicles weighed when I need too. Never a line. And the people who work here are always really nice and do their job quickly.

I wish all companies and businesses I deal with on a daily basis would take customer service to the level at Sullivan Moving & Storage! I felt like they thought I was famous or something lol! Above and beyond the best of the best for sure! Any storage and moving needs, please do yourself a favor and choose to do business with Sullivan Moving & Storage!You will not be sorry! Thank you, Amanda 💕

Alvin and Nick did an outstanding job moving my family members most precious furniture. They were on time, courteous, did the job in a timely manner but were very thorough about wrapping every item and taking care to not damage anything. Chris from sales gave a fair and accurate quote. No hidden charges or fees. We would highly recommend Sullivan moving & Storage.

Troy Becker explained exactly what we needed to know for the move. Lindsay Reid the coordinator kept us abreast every step of the move. Pat the driver and his crews were excellent and nothing was broken or scratched. I never hired an interstate mover before and was nervous. They solved every problem for logistics. Parking a huge truck on a curved street where our apt was is a challenge and they took it in stride. They were on time, called when they promised and very kind. Keep in mind when you are moving long distance the truck moves several households at once. The truck has many side doors so they can get at your belongings from any part. It does take days to get to you. It took 6 days. We brought pillows and blankets and slept on the floor until they arrived. They advised it would be 2 - 12 days. They called the day before and showed up right on time. Thanks Sullivan and United Van Lines for making a nerve wrecking move easy!

*DO NOT USE THIS MOVING COMPANY*I moved to San Diego to work a tech company here and the company arranged for moving logistics and I thought it would be hassle-free. I couldnt have been more wrong. I would have rather moved things myself and traded some sweat for damages and missing property.1- Every piece of glossed wood furniture I have was scratched noticeably (or looked more like it was gouged in squiggly lines and circles). I get that some wear and tear is inevitable when moving things, but I noticed that none of this furniture was covered at all, not even with paper or saran wrap. It just came out of the truck unprotected. I had one medium coffee table, a medium side table, 2 small stands, a kitchen table and computer desk.2- Im missing some smaller mobile items that I didnt notice was missing until later. Namely a new skateboard and quality work/utility gloves. They happened to be in the same area in my old apartment and Ive now noticed theyve gone missing.3- They take inventory of what theyve packed, and you sign off on it. Theyre in a hurry to get out of there after packing up and so you need to go through 4-8 pages of logged inventory and quickly see if anything is missing. You can probably take your time and go through it meticulously if you remember every single item youve had packed, but they let it be known they are in a hurry. Also sometimes a line item will be something like various kitchenware, so not everything is specified.4- On unpack you have to try to note damages while they are moving things in. Its also not that pleasant whenever you note on the forms any damages and the mover always asks, is there a problem, bro? when you do so. I listed the shattered glass lamp that they took with them, as well as my dented metal trash can and ripped leather recliner, etc. in my damages form, but not the wood furniture. I should have listed the latter, thats my own fault, but I got tired of the stress from dealing with this stuff. I also didnt notice my new skateboard and gloves were missing until later.I cant really go back and fix this frustrating experience, but if I knew this was how it would go down I would have gone out of my way to either move myself, or research another company that might care a little bit about my belongings and respect my property.I can buy a new skateboard and gloves for about $200-220 and just accept that my furniture is scratched, but I shouldnt have to. And you shouldnt either. So either be absolutely meticulous with the paperwork for your moved items and note all damages and missing items, or find another alternative. I really wish I had...

Nice movers on all America

I’ve heard good and bad stories about using big moving companies but I did my homework and found Sullivan had good online reviews and fair pricing. So I was confident they would take care of my stuff and it turns out they did! Happy to be officially in my new place with nothing broken or missing.

Chris was amazing!!! He thiroughly explained everything in detail and helped me through the moving experience alleviating my stress. The movers on both ends were great! My peace of mind and great experience far outwats trying to save a few dollars by using an unknown company with no guarantees! You will be pleased with your experience! United/Sullivan Moving and Storage are the best!

Sullivan operates like clockwork. Who would have though a move could be so easy. From the initial quote (which was spot on time wise), to the coordination, to the execution, to the follow up; everything was flawless. Highly recommend their moving services!

Ive used professional movers about 10 times in the past 40 years. Last Friday, Carlos and Robert moved me out of my Dana Point apartment in a heartbeat, unloaded even faster in Lake Forest (despite the toasty day) and were a pleasure to be around. Consummate professionals and a delight to spend time with. If (and when) I ever move again, Sullivan gets the call ...

Will see about giving a better review. but first impression is that this company has no idea what it is doing. I used the chat box on their moving and storage website to ask about ballpark prices for moving and storage and was told that they didnt do that. I was told that they rented passenger buses (see picture)...

Everything went very smoothly. The staff was thorough and professional and made setting up the move easy. A gentlemen came to my home to give me an estimate of the moving expense and he turned out to be almost right on. The movers were prompt and worked efficiently. They did a great job. I would recommend them!

This was our second time using Sullivan/United and it was another great experience. Friendly movers, efficient, and cost effective. We referred them to a friend last year who also were 100% happy with them. Thank you for the great work!

Sullivan moving was great! They packed and moved a 12,000 square foot facility in less than 2 days. The actual fees came in under the original quote, the packers and movers were very courteous and respectful. the property and merchandise all came thru perfectly. I highly recommend Sullivan moving and storage

They made it the easiest move of my life! Professional, courteous, very reasonable rates. I would hire them again in a heart beat! Exceptional company!

Great moving experience with Sullivan moving from Chicago to San Diego. The full team was responsive to emails and everyone handled our personal belongings as though they were their own. Could not be happier with our selection of Sullivan as our moving partner.

Hiring this company for a local move was one of the worst decisions I ever made. Their quote was significantly higher than other movers, but they seemed more professional, had great reviews, and were the only movers who moved plants. When they first arrived, one guy immediately started smoking while waiting for the truck to pull up front. He continued to smoke during the move whenever he took breaks. The entire crew seemed to take breaks a lot and for extended periods. I get it, moving is very tiring and it was hot, but it seemed excessive. They also failed to wrap my plush chairs and sofas, so not only did they get sweat on them, but also the loose pillows fell on the sidewalk. The drawers on all my furniture slid open and got banged around because they were not wrapped, either. In fact, nothing was wrapped. It wasn’t until I called their office to complain about the smoking and lack of care that they finally wrapped one sofa. The smoking didn’t stop, however. When they were done 5 hours later, they tried to charge me for the entire estimate of 7 hours. I called their office to dispute this, and they told me someone would call me back. While waiting, they got a call from their supervisor, who I could hear clearly. He asked them for my last name, then immediately asked another question: “Is she a f***ing Asian?” Needless to say, I do not recommend this company, unless you don’t care about your possessions, love the smell of cigarette smoke, and enjoy being called racist slurs by management who don’t care.

Sullivan was great. Our movers hustled the entire time and were extremely courteous. They treated our furniture with care. Best moving experience we have had...and we have had many.

Parking sucks and the drivers park the trucks in a way that makes it difficult to pull in or park and be careful you dont get hit. But they work hard and do a fantastic job once you hire them.

Seriously superb service. The entire team at Sullivan demonstrated the highest level of professionalism. From quote to pre-move planning to packing, to moving, to delivery and un-pack as well as follow-up this team was amazing. They showed up on time, were incredibly professional, very courteous and amazingly efficient. They finished early, were under- budget and executed flawlessly. Plus, they are cool people. Highly recommended.

30 yrs experience and is the best mover in the business. The highest quality of workmanship and professionalism in the business and anyone who gets Bill as their mover is getting the best put simply

Ive used Sullivan Moving & Storage several times over the past few years and the service has always been stellar. You get what you pay for. They might be a bit higher than others, Ive never compared prices, but their moving teams are extremely professional and very careful with packing and moving belongings. I would never use any other company! I highly recommend them...

If you plan on moving soon have Sullivan do it for you But ? Ask for the Pacheco crew they will take care of your packing and your move they have two great crews.

Never had to lift a finger during the whole process. They were very professional and overall a great experience!

Good hard working crew for across town move. Id use them again if I ever had to strength to move again.

Best service we ever had. Jeordo and Melissa are professionnal and helpful. We are totally satisfied.

Packing, Loading, Driving/Transfer/Unloading - all went great and communication was spectacular. Very pleased.

Im a repeat customer and these guys just keep getting better!

Thanks to this professional company I did a really smooth move to Florida from California.

Good people

Very impressive..😀.. great employees..

Great place to weigh your vehicle and/or trailer!

Problem 1: WRONG DELIVERY (A container for Sydney was delivered to HK; the other container for HK is still on the way to Sydney. Sullivan mixed them up in US)Problem 2: BAD ATTITUDE EVEN AFTER MAKING THIS TERRIBLE FAULT (My impression is that Sullivan does not care about its customers even this situation!!)-> DO NOT BE FOOLED INTO THINKING SULLIVAN WILL TAKE CARE OF YOU OR YOUR BELONGINGS WELL AFTER YOU HAVE AN INSPECTION - IT WILL HAVE TWO FACES ONCE YOU SIGNED THE CONTRACT.Problem 3: HIDDEN COSTS / OWN INTERPRETATION REGARDLESS OF THE CONTRACTHere are the details.Problem 1: [WRONG DELIVERY] Our family have two containers: one for Hong Kong, and the other for Sydney, Australia. The company mixed up our two containers in US. In HK, we received the container supposed to be delivered to Sydney (What a surprise!), and the other one supposed to be delivered to HK is still on the way to Sydney. You can imagine how your life will be without your belongings. Of course, the expected delivery date is not guaranteed one, so you might expect a certain level of inconvenience when you move to other places. However, this is different story. Can you do this for two months due to the moving company’s fault? We are having very difficult times living without our personal effects. We had to buy redundant items that we should have received already in HK, and had to go out for lunch or dinner more frequently than we usually do. We are going to file an inconvenience claim. In sum, your containers could be found in other places.Problem 2: [BAD ATTITUDE] We were completely shocked in HK due to the wrong delivery. We asked this company about its detailed plan of actions to deal with its fault. However, we didn’t get any detailed plans (we got just general short email, that is it). So, we itemized each question to help address this issue, but AFTER TWO WEEKS we DIDN’T GET ANY SINGLE RESPONSE. We are the one who called the local moving company to find out what is going on, and Sullivan didn’t respond it. This is what you are going to get from Sullivan if you sign the contract. Be careful. Sullivan does not respect its customers. Isn’t it this company’s responsibility to update relevant information to customers to fix this problem? This is obviously Sullivan’s mistakes, but we felt that this company is acting as if there isn’t anything happened. When the company inspect your house, you might think that this company will take care of you and your belongings very well. This was same for us. But, DO NOT BE FOOLED. Once you sign the contract, they won’t. Besides this absurd situation, the company has not been responsive / not kept its promise: Sullivan told us that we would get a regular (say weekly) updates about our shipment, but it never happened. This is what this company is. You will spend a lot of time and efforts if you work with this company.Problem 3: [HIDDEN COSTS / OWN INTERPRETATION REGARDLESS OF THE CONTRACT]I was informed that I need to pay extra delivery charges because my apartment is on 4th floor. I didn’t quite understand why this is the case. See the below my contract with the company.Rate Includes: Dedicated move manager from door to door, ..., normal access loading at residence, ..., complete delivery to residence with normal access, ... Also, Rate excludes: ... charges relating to limited access delivery (..., 3rd floor or higher with NO elevator use, ...)”My apartment has an elevator, and the local moving company can use this elevator. Even though the contract says “3rd floor or higher with NO elevator use” will be charged for extra costs, Sullivan replied to me saying that “that is not how it is interpreted”. I was shocked again. The funny thing is that our family has the same, but separate contract for HK moving. Terms in the contract regarding rates are exactly the same with the contract for Sydney. But, when this company wrongly delivered Sydney stuffs to HK, they didn’t charge any extra costs for delivery even though our apartment in HK is located in 15th floor.

This place is okay, they claim they run a tight ship. But their warehouseman slow down every crew in the morning, making the average crew take an extra hour and a half. Ever wonder why your movers show up late in the mornings? This is why..

I moved from boston->san diego (self managed, not corporate). I started out with another major van line and was not pleased because their estimate was non-binding, they provided no in-person estimate, I couldnt specify an earliest delivery date, and the shuttle cost was extra (if I couldnt beat their truck out here, minimum storage started $1000)... these things were causing great stress for me. From the moment I started talk to Landy Parce at United, I felt a weight lifted off my shoulders. Very professional, and without me even asking about the concerns I had with the other company, he presented the opposite scenario... binding estimate, in-person inspection by a United agent, specify earliest delivery date, shuttle cost included, and for LESS than the other company estimated. Landy was very responsive at all hours and days. The driver Frank Perry was outstanding, not one item was broken scratched or missing. He arrived at the day and time he had specified NINE days earlier (I was first loaded, last unloaded), and Frank personally kept in constant contact throughout the journey. Also, their binding estimate allows for up to 10% overcharge if the weight estimate was off or you throw some extra stuff in... in case youre wondering whether thats just automatic, its not, there was no fat thumb on the scale, the final bill was 0% over the estimate. I can not find one thing to complain about with this company and this agent, I will use them again for local moves as well.

Professional Movers.

Incredible customer service. Great moving company.

A very professional packing and storage company. One of the best options in San Diego.

Had an out of state vehicle weighed here for the DMV... $10 and no wait. Cash only.

Always good to be there making money

Tried to get some stuff moved into my unit today at A-1 storage and blocking the door into the hall was a moving truck with its ramp in the way. Guys were from Sullivan and not very nice when I asked what I was suppose to do. Truck labeled Jerry Carrasco trucking.

Professional and on time packing and delivery. All of my items are well wrapped.

Employees are very helpful

I deliver there once a week.

👍

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