Amelia is a true professional and I have enjoyed working with her during the course of my remodeling project. I will always use Mscape for my projects. I highly recommend this business. They recently moved to Walnut Creek and the new showroom is as welcoming as it is gorgeous. Thanks.
All of the reviews are definitely accurate! These guys are awesome! Eric helped us out to find the type of mattress my Wife and I wanted and then he made sure all of our questions were answered. They dont work on a commission which is a huge deal when talking about real customer service. We will definitely be referring everyone we know to them!
Such a Hidden Gem. Off the beaten path of where all the other places are but definitely worth going to. Great selection great staff and great prices what more could you ask for.
I was very happy with both the service in store & when my furniture was delivered. They are very professional and very helpful.
They have high quality brands and some unique pieces. I came in looking for a Thayer Coggin recliner. They had the chair on the floor and Mason, the sales person immediately came to speak with me. We chatted a little about the chair, the original designer and some history. I bought the chair and Mason had it hand delivered the same evening.It was my first time shopping here, and I was impressed, happy with the price I paid, and will come back for sure.
Outstanding service and patience with the selection process. Delivery was professional and due care was taken with no defects.
Avoid Mscape! you will regret the day you ever purchased something from this store. This store has the worst customer service and the owner Steve is unresponsive.I purchased a Nicoline Italian sofa from MScape, but while my experience in store was a positive one, afterwards the nightmare begins. They completely forget about you, customer service is nonexistent, and I regret ever dealing with MScape.My whole experience with Mscape and dealing directly with the owner Steve has been absolutely awful. I have had to continually chase after him by sending emails and calling the store numerous times to get any kind of status about my order, waiting weeks for a response each time. The owner seems to be on vacation or out on business continuously and when I call the store none of the employees is able to help me with my order, since Im told that Steve is dealing with it directly.After over 4-months of waiting I finally received a response from Steve that the Nicoline sofa was delayed due to leather quality not meeting the standards...I would be more forgiving about these delays if Mscape would have notified me earlier about potential delays, and not having me wait over 4+ months, expecting the sofa to already be delivered and then find out it hasnt even shipped yet from Italy.I guess the saga continues until I can cancel and receive a full refund for my order...Never again will I purchase anything from Mscape.
Some really great furniture in here.Expensive but really good quality.
Great modern furniture designs.
Its okay