Expensive, but I bought alot of gifts here. Their Xmas gingerbread cookies are perfect!! Their staff are very nice & helpful. 6/18/21: Tasty 😋 treats & friendly staff.

Great assortment for every corner in your house!

Great store. Plenty of products. Very nice customer service representatives.

Great store, four floors, give yourself time to browse.

I love this location! It’s so spacious and beautiful the staff are super helpful and their always stocked with everything I need in my kitchen

Three floors worth of beautifully presented items, and its absolutely stunning during the holidays. They have samples of holiday candy plus the staff is helpful and knowledgeable too.Theres general electrics, all of the fancy kitchen gadgets youve ever wanted, some pieces of furniture and food as well ( sweet + savory) and the cooking school for which you can sign up online.

Their flagship store and its so BIG! And well stocked . Always helpful are the staff and especially their discounts which they regularly have ! You can find most do the cooking baking and utensils stuff here.. and also household, designs and pictures etc... always nice to spend time here!! Enjoy

I really love this place. You can find all the stuff for the kitchen.Luxuries items and friendly employers

Four floors of their flagship store. Luxurious and oh so fancy (expensive but worth it!) Bought beautiful cut crystal martini glasses here and whenever I take a sip from one, I fondly think of San Francisco & Williams-Sonoma...sigh!! 💕🍸💞

This is the coolest kitchen store on either side of the Mississippi. Browse the first three floors for all your kitchen goods, and then, if youre brave, head to the forth floor and find the Williams-Sonoma Cooking School kitchen. This kitchen will make you feel utterly terrible about your kitchen. You will want to hire someone to burn your house down, so you can collect enough insurance to rebuild your kitchen, only to realize youll only get enough from your decrepit houses insurance policy to afford to watch someone cook for an hour in Williams-Sonomas godly palace of a kitchen.

Easy in-store pickup. Nice interaction with Richard, very helpful and knowledgeable. Thank you for the nice shopping experience.

All time favorite place, sales associates are very courteous and helpful. Strongly recommend 👌👍

The nicest most knowledgeable employees can help find the perfect item for your next cooking project.

Love preusing here. Its expensive but they have quality items.

Always a great store to kind of shop and step into downtown between the Apple store and Tiffanys. And now because of covid they do a great curbside service, I highly recommend.

This is the location to visit if youre visiting or from around the area. The flagship store wont disappoint, multiple levels of all sorts of kitchen and home gadgetry, its really an adult toy store, lol. Customer service is flawless and its across the street from the Union Square parking garage and in the vicinity of other fabulous shopping locations.

Worst customer service I have ever experienced. If I could give -5 stars I absolutely would.Placed a large order online with expedited shipping after a lot of the knife items weren’t available in store. Order Confirmation received right away.Three days go by and no knives have been shipped. Called customer service to find out what’s going on “everything looks good on our end, I don’t know why the order was delayed”. Another day goes by, no message or call or email received, check the order status and the entire order was canceled without any notification. I call again, no clue what happened, get redirected to order processing and have to listen to the rep ARGUING and DEBATING with me that a message has been left on day of order for verification purposes. There was no message, no email. And that would have been something I could have been notified about when I went out of my way to reach out to the company (multiple times!!). Very rude, didn’t let me finish my sentences and just talked over me repeatedly with the same exact sentence “I see here that a message has been left”. Absolutely no way to talk to customers, no intention at all to figure out a solution. Sad to see that more and more companies cheap out on who they hire. Absolutely no interest in regaining our business (and it was a large order) but more interested in debating. Never going to buy anything here again.

Love visiting the flagship location ... wouldnt it be wonderful participating in a cooking class here?

I had a horrible experience with curbside pickup yesterday that I feel like other customers have the right to know about.When I arrived at the store for curbside pickup, I was greeted by 1, just 1 curbside pickup spot and no other legal spots to park in. Just so you know right next door, Saks on 5th Ave had like 5 spots...so curbside pickup isnt really curbside pickup. THEN, when I walk into the store Im told, by who turns out to be the manager, that the most expensive item and most important item in my order was refunded because they were selling me the display item. She then tried to sell me, again this is the manager, the displayed item for the same price!I was visibly frustrated because the whole convenience of curbside pickup is to avoid a lengthy pickup time. Almost 20 minutes after initially speaking with the manager and moving my car twice to avoid a ticket, I finally received my items.

You spend more than department stores but the product quality, the staffing and staff knowledge more than compensates.There is a wide, quality assortment of cookware, bakeware and hard to find vinegars, sauces, ciders, jams and jellies.The Union Square store has an excellent layout for customer flow during COVID with sanitizing stations and procedures clearly in place.

Lots of great products for your home, especially for kitchen and dining. The staff members here are always very attentive and helpful.

Love this store. Staff are friendly and helpful plus it always smells good inside.

Love this place they have like everything

Big store on four floors loaded with anything that is connected with gourmet food preparation. Quite an adventure wandering through each level for that must have item that will probably be used sparingly. Prices are on the high side for most products but selection is better than other retailers. Good customer service. Come and browse if in Union Square.

One of my favorite stores to visit. This particular store is a little tight for ADA access but is doable. Elevator access in the back. Has a large atrium through the middle of the store which makes for a quaint view, but greatly limits floor space.

Beautiful store, as always, great service and attention.

Love this store, I used to work here so of course its a favorite of mine.All products are great&the Demos are so cool,looking 4gifts this ur place..

I had a very poor customer service experience at this location on 12/26/2020, from initially being ignored by sales staff to having an extremely customer unfriendly “policy” cited for my return to a dismissive and condescending attitude by the manager. I will not be returning.

Great customer service at the door. You will feel welcomed immediately and want to indulge in a kitchen treat or tool. I was on my way to buy jewelery but couldnt resist the happy (not giddy or bored) man at the door area who said come in and take a look. Ill be back🥰.

Huge location with three floors.

Helpful and patient staff!

Staffs are helpful and friendly if they are not too busy. Nice location and inside the store is just amazing. Many options and great wrapping for the gift I bought for friend. Highly recommend

Busy, but great customer service!

I ordered my first staub, picked it here. Very friendly and good customer service.

This is the flagship WS store. Its an amazing four stories of kitchen goods. While some products may be out of the range for some, the atmosphere of this store is inviting and beautiful. The staff is extremely knowledgeable and friendly, willing to help you out with products you didnt even know you needed. Love coming here to just smell the food they are cooking and finding new gadgets. I love the knife section on floor 2!

This store is located on Union Square in downtown San Francisco. This one of two stores left inside San Francisco. Great selection of kitchen and home needs. Friendly and helpful staff.

It was wonderful! I walked in as was greeted by two lovely people. I was looking for something very specific. Not only did the gentleman escort me into the stock room to hand me the bread Baker that was waiting for just for me..but I got on sale! I love this place!

Awesome place to shop. So much great selection and LGBTQ+ friendly. My partner and I love coming back and picking up new cooking supplies.

This is a review for the customer service there. Although I only went into the store and not past the register I must commend Austin (I believe that was him name) for doing such an excellent job. I came in last night with a list from a client and he went out of his way to journey around the store and collect everything while I hung out.Once everything was rung up the price came to $1K. Yes, its easier than youd think to spend $1000 on a shopping bag full of glasses. I called the client to confirm. She ended up modifying her order and Austin was pleasant and understanding despite the fact he spent awhile collecting everything.He even assured me that if the client didnt pay for some reason they could pay me back if I brought the receipt in. Talk about amazing customer service.The store itself had a nice layout and had levels and levels to explore.I hope Austin gets a raise. He deserves it.

They usually have what I want amd prefer going into a store to buy a kitchen tool rather than hope to get a delivery from Amazon that would get stolen out my front door.

This store had great service! Eric & BJ were very hospitable & left me very happy. I will go here again.

Inspiring place to check out kitchen goods & gear in person before buying what you need online. (Overpriced) Smart staff provides savvy product guidance; take advantage and ask questions. Their own brand kitchen towels are about the best youll find anywhere and worth buying. Great selection of Le Creuset, with some exclusive colors, thats hard to walk away from.

Good place for Christmas shopping, right across from Union Square.

Outstanding selections and variety, cookware, fudged, cutlery, appliances. Four stories of excellence on Union Square.

I ordered a global whetstone online. The shipping took a week and when I tried to get information my order, they didnt give me much help. I live in the city, but I dont have much time to go pick up my order but I was going to do it When I so that it was taking too long. They said I couldnt do it even though it had not been shipped yet. When I put my review online, they didnt post it. The Whetstone is two side and has a gap between them in one of the corners, so the product is not that reliable and expensive ($93)considering it. I don mind if the product is expensive as long as it is good product. I have never been to the store. I dont recommend it. Ill try different place.

The flagship store is a must see!!

If you love well crafted and beautiful kitchen items and tools this is one of the best stores.All areas are covered from electrical equipment to place settings and more.Beautiful store and helpful staff

Sometimes you just need to kick the tires before you commit to the purchase — is the 12-inch skillet too big, or will the 10-inch one suffice? — and this is a pretty nice place to do so. This storefront has four floors that share an open central atrium, sporting a test kitchen on the top level for special events.

Absolutely massive (4 floors). Exactly what I expected out of a flagship store. They sell anything and everything you can find in a Williams-Sonoma and they have a REALLY nice kitchen for cooking classes with a great view of the park.

Excellent/Beautiful kitchen porn. Janet is a cut above in knives. (Sorry) Actually friendly and knowledgeable staff and great stuff for the home.

They should focus on quality.There is so much absolute garbage in this store (look at the center table on the first floor).Williams-Sonoma used to be a name associated with superior quality. Thats not the case anymore.

This is one of the best Williams-Sonomas I have been in yet. Three floor of every kitchen gadget and item you could think of. On the third floor there is a operational kitchen where they do demos and classes. The staff is great, informational and helpful. This is always a treat to come to when I am in town.

Beautiful store with a wide selection of products. Inventory is broad but often in limited quantities - the staff can help you get more products online and have them shipped to the store or your home, making it convenient for locals and visitors alike.

Giant location! I was knife shopping and was impressed by their Shun offering. Staff were not extremely knowledgeable though - I found researching online more helpful - but the ambiance of the store made up for it.

Very helpful with return of defective appliance. No questions asked and apologetic even though it is not their fault. Much appreciated.

The staff was very helpful and pleasant. Great range of products over 4 floors!

I came by to have a look at the knife section. The staff was very helpful. They let me try 6 knives without boring face. They are informative too.

Best Williams Sonoma EVER! 4 stories of endless kitchen ware and cookware as a person who loves to cook this has to be one of my favorite stores great staff quality items if you are a chef or just love to cook come hear.

I always love coming here. Great customer service and everyone is friendly and helpful. I always have a great shopping experience here.

Great kitchen store. Far better than the average, mall version and worth the trip to the city.

Great classroom space way upstairs...attend on your own or bring a friend and learn something new!

A paradise for those who love cooking gadgets. They have a nice selection of linens in the top floor. Most people only check the first two.

Awesome and unexpected stuff as you would expect. Bathrooms are disappointing and dirty, which doesnt help when you decide on 17dollar-9-marshmallow package. Still a great place for lavish foodies.

Beautiful store. If youre into cooking and homemaking - this place is a mecca. Completely different to the original in Sonoma, this really is a big city edition!

Soooo cool, but also soooo expensive. They gave us free food and the staff would not stop asking us if we needed help. Pretty awkward, since we were only there to drool over all the cool stuff we cant afford and not to actually buy anything...

Top notch kitchen and home wares. Beautiful store. They have live cooking demos on top floor too

Beautiful store! Largest one Ive been in.

A very pleasurable experience. Several floors of cookware and supplies of the highest quality.

Great store!. When you walk in...you go......WOW!....very helpful staff. ...thanks Avery

Four level WS store. They have a great selection and the clearance section can be pretty good at certain times of the year

Beautiful store with 4 stories! Flagship store and has everything!

Definitely the best Williams Sonoma Ive visited. Its bright and airy with a great selection and helpful staff.

4 glorious floors. They have cool kitchen gadgets, cookbooks, aprons, plateware, sauces, dessert mixes, and more. The staff is really nice and helpful and I really enjoy their cooking demonstrations.

Great place. Great people.

This is a very large Williams-Sonoma and has the regular Grande Cuisine store and a Home store. Everyone is friendly and I was approached several times with friendly offers of samples or assistance when needed.

I purchased an All Clad French Frying Pan. I was helped by BJ who is knowledgeable, honest and not pushy sales associate. She took her time explaining the different types of pan and she told me what she preferred. I went with the All Clad cause its modern and grown up. Mon stick is good but I just wanted something alittle mor sufistocat.

Eric was very helpful the experience was excellent .

Best williams sonoma ever

Conveniently located next to the Apple store to balance new and old tech.

Loved it. Great Ideas for my Kitchen👍👍👍👍

This place sells cheap knockoffs of better products under their own brand name (ex. Xoxo goodgrips, allclad, an many more.) Had to return so many items in the past because of bad quality/ poor workmanship. And whats with the all the candy on the third floor? Are they running a candy store now? Especially that this is their flagship store. And now there is a new logo that looks like a preschooler drew. Is that a pineapple, dinosaur, car? Please tell me what that stupid thing is.

4 floors of high quality products...Pro tip = Take the elevator in the back right corner to the top and walk down

Need some mugs for my apt. I usually don’t shop at Williams-Sonoma cause I think they are too expensive but not this time. I was encouraged to come in by a sweet Latina young woman at the door that told me ‘we have price points for savy Cuatomers’ then she introduced me to a Sales Associate that offered me some options at my price. I bought 4 Open Kitchen mugs and I got in and got out with under $20. Thank you Victoria and Nihal. Good job Williams Sonoma!

Not your neighborhood Williams-Sonoma (unless this is your neighborhood WS). Lots of food samples, even got a great cappuccino on the house. Its an impressive place. Worth going in just to behold.

A superb selection of cooking utensils, equipment and ingredients.

After a little confusion, I found a clerk who went above and beyond the norm to find a speciality pan for me. Nice to know some people still care about the customer.

Very impressive store. Largest store too! Be prepared to climb stairs, lots of them. haha

Hoped to find more dinner plate sets but everything was ok.

Friendly, helpful staff

Pricey but good products.

This williams-sonoma is absolutely beautiful. its several stories high with a large staircase in the middle of it. I attended a private event on the top floor and it was really lovely. They had some ovens set up for cooking presentations and they were pouring us unlimited champagne. Afterwards we were able to peruse the store and buy some high end kitchen stuff.

Wonderful selection of amazing products. Great quality.

The staff were friendly

I always love this place, even when Im just visiting SF, I try to get here. They were particularly helpful today when I was researching buying an ice crusher - an obscure request.

My favorite shop in San Francisco. The staff is friendly, welcoming and ready to help you find what you need. Ask BJ !

Beautiful store, they have just about anything youll ever need in your kitchen, but you better bring a lot of $$$$$$..... quite expensive!

Fancy stuff but too expensive, the same things you can find em cheaper

This is the original Williams-Sonoma. It is very beautiful, well organized, and staff members are very knowledgeable and friendly.

Just kitchen appliance heaven!

The place for all your culinary dreams