Less than an hour turn around for two custom cur mirrors. Really got me out of a schedule jam. Always answer their phone too, which is much appreciated. Thanks

You are the best in San Francisco. Always bent backwards for your clients. I have been in this neighborhood for over 20 years, each and every time when we have glass needs, you always are there for us. Wiley is the best..very lucky to have an honest business in our neighborhood. Thank YOU!!

Popped in for a custom cut of glass and they were very helpful and answered all of my questions. Picked up my glass today and am very happy with the way it turned out

Absolutely insane markup on cuts of glass...wanted 2-4x the price of other local shops (i.e, Progress glass), and werent even cutting it in house, would have to order out and take several days to come in. Person on the phone that gave me the quote was nice and professional, but the price was way too much to swallow out of sympathy.

If I could give zero stars I would. I never write reviews but was compelled to share the experience. NO ONE should ever use them. Utterly terrible. Never returned calls when they were supposed to. Missed numerous appointments (again with no call). The man answering the phone was clueless and couldn’t care less. I took my business elsewhere.

I hate to write a bad review but I dropped off a frame to have a mirror fitted. They are very disorganized. Couldnt find my order after leaving it with them for a month. Finally, the frame was given back to me cracked and they claimed it was that way when I dropped it off. Which it was not. The antique finish that I requested was also not applied. It was a mild antique instead of a more robust antique. The total cost $300 for something that is basically not at all what I wanted.

I had such an unnecessarily frustrating experience with the woman who responds to the phone at this company. I called requesting information on replacing mirrors, and she couldnt give me information so offered to take my number and call back. She didnt ever called back so I called again after a few days and repeated the process. I waited another three days then called again, and she again suggested I call later. The fourth time I called and rather than ask for pricing simply decided to set up an appointment and pay whatever they wanted just to get it done - but we were disconnected. She was rude when I called back, shouted that she couldnt hear me, shouted when I tried to ask if she could hear me now - ug - it was ridiculous. I dont think she wants business. I am going elsewhere - I dont need to be yelled at that much.

Needed quick turn around on some cabinet glass and they did it in less than 24 hours. We needed to fix sizing (my mistake) and they handled it on the spot.

Same day service- very prompt and affordable- fixed our storefront glass door perfectlyThank you!

My first experience here about a year ago was pretty good. However, on Monday I called to get a price and availability for the wavy style old glass. Rosa quoted me $330 and next day availability. Tuesday I called again and another employee assured me I could have it the same day. I asked 3 times, telling him of my conversation the previous day, and he assured me I could get it the same day. Wednesday I brought the window in (which is large and cannot be out overnight) and was told by Rosa not only do they not have it in stock its now over $500 and will take a week to get. I need it by Friday. Never again.

I was looking to replace the glass on six custom outdoor lights that were made in 1950 for a historic property. Fast production matching specs and surprisingly affordable.

Needed to get a hole cut into mirror that we had, talked with lady about it being picked up that afternoon. They did not show up nor did they call, talked with them and they then raised the agreed price from $275 to $300 and moved pick up to 930am the next day. The next day came and they did not show up at agreed time, after a couple phone calls they finally showed up an hour and a half late. After taking the mirror to their shop they then refused to make the cut and the agreed upon installation when delivered on site. Would not suggest or refer to use.

Great service, great prices

Absolutely terrible. Didnt show up when they said they would multiple times. Didnt order our mirror when wed paid them and only did after we reminded them. Wouldnt recommend this business to anyone ever.

Unbelievable service and turn around time. Thank you!

Expensive!