While usually there is no line here, the staff seems to be both aloof and clueless about what to do.Be aware of hidden costs that are not advertised and for which no receipt is given. For example, they do not scan labels from your phone and must print them out, and while 0.25 cents isnt a large amount per label, when you have a large number of boxes, this can build up quickly: you are informed of these charges only after they have taken possession of your packages and affixed the labels. No receipt will be given for these charges either.It is much easier to cheat a dollar of 100 customers than to cheat one customer of 100 dollars. In any case, businesses that exploit unaware customers should not be encouraged.I understand the establishment is small but independent of its size, its business practice should still be regulated.I would advise going to a regular UPS store, or at least a similar establishment that both lists any hidden charges and provides a receipt.Lastly, when I phoned in about why there has been a delay for my packages to be returned to the UPS, the staff was impatient and clueless.

Convenient, quick service. The place is always so neat and well-organized.

I needed to email some documents that needed to be faxed right away. The associate was able to help me over the phone within a few minutes and I didn’t have to leave my home. Thank you soooooo much, this was a great experience.I was also able to email them some documents that I needed to print out in the past and they were very efficient.

The Asian lady that work there is terrible. Zero customer service and rude.

Wasted a trip here. Called beforehand asking what I needed to open a mailbox. The server did not give me all of the necessary information and, in fact, I had to ask him basic questions to get the info he should easily and quickly provide for new customers. Also, the building is rundown and filthy. I wouldnt trust such an INCOMPETENT person with my sensitive mail and I wouldnt want to travel to this dirty room to collect it. I can believe the other negative reviews.

Great spot to get my packages shipped to. No more Amazon orders left unattended and then stolen from my front porch.

Generally good service except for one small problem. If Amber decides for whatever reason that she can rent your PO Box to someone else for more than she is renting it to you she will do so at the drop of a hat in total disregard for your alleged contract. She did this to me when I complained to her about her disregarding my instructions about forwarding mail. She has wrongly assumed that since I am in Thailand there is nothing I can do to make her comply with the terms of our box rental contract and indeed the postal regulations she is bound to abide by. I suspect after I complain to the USPS and bring a legal action against her she will be less inclined to attempt to rip customers off. If you are looking for a long term relationship with a good and reputable PO Box company consider looking elsewhere.

This us a horrible store. I came in to FAX a sigle page, and wanted to fax the bill receipt as second page. The owner told me she had to make (and charge me additional for copy) a copy of the receipt. Despite every fax machine Ive ever seen being able to handle different sizes of paper. Whater, fine. Then when I pull out my credit card she tells me there is a minimum fee. I tell her that is against the merchant agreement that she signed with the credit card companies in order to get the card scanner machine (which anyone can call any credit card company and verify), but again whatever and pulled out cash...at which point she refused me service. So, she attempts to nickle and dime you with charges, then wont accept payment form which she has signed agreenent to accept.By the way, Dragon Printing on Taravel@14th is 25 cents cheaper per page.

This place is great! The service is always friendly, and you can get a lot of things done there.