Horrible ownership. Do not trust as product is generic material for high cost
Poorly organized, customer service severely lacking. Go it ITC.
I had the worst experience ever at this store. The person who greeted me told me three three times the store was closing at 5pm even though I was there 15 mins before closing looking for scrubs. With 10 mins before closing, I asked to fitting room only to be told she had been at the store since 10am and wanted to go home. It’s obvious this place didn’t want my business and most likely doesn’t want anyone else’s business. With that said, their inventory lacks variety as there are much better options. DON’T GO TO THIS STORE!
My wife was pregnant and they were selling breast pumps there. They were perfectly willing to sell us a breast pump until they found out that we would be going through insurance to buy it, and then all of a sudden they did not have any to sell and became rude.
I was looking for a pair of compression knee high socks for my big calves to fit into. Once they finished measuring my calves, they offered a couple pairs of compression socks from the high price point to the mid range level. I ended up getting 2 pairs of the mid range compression socks. The old lady from the store advised me to start wearing them at home just so I can get use to them before I use them for work. I found them very helpful.
Great service the two ladies are very attentive and helpful. Great experience when we are in a time for need.
***WARNING - DO NOT SHOP HERE***Would prefer to give this store 0/5 stars. Charged me for a Scrub top twice, when I rang back to get a refund they hung up on me twice and said they were too busy! Have never experienced such disgusting customer service, would strongly recommend to everyone to avoid this shop!
Terrible service.....I called them to ask if they had an specific item, gave them all specifications and explained that I would take a 1h car journey only because of that item. The man who answered the phone said that they had the item, but when I arrived there the VERY UNPOLITE man who answered tried to sell another item COMPLETELY different!! I Wish I can give ZERO stars!
Excellent service, very kind people and affordable price. Good job !
Nice little shop. Ive been here a few times buying things for clients. They are always helpful and attentive and show me multiple options and explain the differences in products. They dont issue refunds only store credit . They clearly warn you about the no refund issue.
Gary Vay is very professional he helped me with all my Orthopedic Support needs. They sell everything from diabetic shoes, knee braces, bed liners, and incontinence supplies. It was a great San Francisco find with reasonable prices!
Not open until 7pm today...Maybe it’s an anomaly? Stopped by at 615, closed gates and no one around.
Had exactly what I was looking for and great customer service! Best Medical Supply store in town.
Round Medical Supply & Uniform is the best medical supply store in San Francisco! They have GREAT orthopedic, and diabetic support shoes. Check them out!
I needed a plus size knee brace and when I waked into this store I found exactly what I needed. Gary provided amazing service and was very knowledgeable and were not pushy at all.
Rude on the phone. I called to see if they had a specific arm sling and when I started to explain to the man what it was that the sling needed to be, he told me that he couldnt diagnose me over the phone. I didnt need a diagnosis, I needed a question answered. We wont be coming here even if theyre the only place in town that has it. I have no tolerance for rude customer service.
RUDE service.....Just called to ask if they carry an specific item. The man who answered no we dont quickly hung up the phone. I wanted to ask other questions but couldnt.
Customer Service is absolutely HORRIBLE. Would not reccomend anyone to go there. Rude people. Called another supply company and they stated they would NOT recommend to go to Round Medical Supplies they were reported to have BAD customer service. Thats the truth....
Bad customer service and high prices. Only go if you have insurance and know **exactly** what you need.
Impeccable service! Gary was very knowledgeable. Will return.
Very friendly and professional. Well stocked with Medical Supplies.
Very rude staff, I came in to see what types of shoes they had as options for post surgery and was brushed off and told they just sell and to get details from my doctor.
The best Medical Supply Shop in the Bay Area! Thanks for the Knee Brace.
I run a home healthcare service in San Fran when I need supplies I always stop in at Round Medical Supply and Uniform. They have a wide selection with great prices!
Walked into Round Medical Supply and they gave me exactly what I was looking for. The knee braces are helping and I appreciate the help!
I always go to Round Med Supply for my companies bed liners. Gary is a great guy and is always very helpful!
WORST PEOPLE TO DEAL WITH!! HAVE NO CLUE ABOUT THEIR OWN PRODUCTS
Diabetic shoes at a great price! I never go anywhere else for my medical supplies!
I just called and they were patient and helpful. I asked them to do a price check on some crutches and they did it right away.
Great Customer Service! Great Prices!
Rudest service you could possibly imagine. Not helpful at all, seriously, youre better off ordering things online yourself.
The rudest people I have ever had to deal with..
Rudest female ever. Rude, rude, rude, nasty rude.
Gary was very knowledgeable and helpful. I will be back!
“Be kind, for everyone you meet is fighting a battle you know nothing about.”
I just called and they were rude and not helpful.
Very rude guy answering the phone.
Russian sellers. This plus shopping mall conveniently. The choice is small, the size of the elephants. The main scope is orthopedics and home medicine, the costumes are very expensive, only Deckies and angel firms.