So I buy a lot of things for my lab, I bought a CRC, Not realizing I bought it from ES. Calling around looking for the column hangers. Called ES, OH Yeah Ive got those And since you ordered from us originally let me do ___ and ___ for your youUnlike other extractor companies who excel in angering their clients, Alex understood my situation made it right and did it faster than the other guys.Who Would YOU shop from? I know where Im going back to 1st from now on.