I was frustrated shopping around since yesterday for a storage space and as soon as I walked in this facility I was greeted with a warmth and courteous smile. Yolanda treated me outstanding with a fun trolly ride until I found exactly what I was looking for. This is an amazing place I will recommend my friends.
The 2 gentleman’s in the office was so kind! I recommend this place great services
This place is amazing, I had never rented a storage space I was helped by Damien he took very good care of me I was relieved of some stress knowing he had everything under control very knowledgeable, very friendly and helpful his customer service was over the top! Keep up the great work and may you and the other staff be blessed! Again, THANKS A BUNCH!!
HoneyLynne has wonderful customer service! Fast and friendly, great personality and she made the process very easy to understand and got me squared away. And she has a beautiful name to top the whole experience off 💜
Great experience at this location! It was clean and Damian was very friendly. He had good customer service and he gave us option to see what fit us better! Over all great experience!
Damian is very helpful. He has made my storage experience great if I ever need storage again I will be sure to come back to extra space storage in San Jacinto 👍🏼
Gabe and damion were very delightful . theres always a welcoming smile.. Thanks guys for making my day a lot easier with your pleasant attitude.
The staff in there is very friendly and professional! Great people. The storage was clean and empty ready for us! Great place overall.
Knowledgeable staff answered all my questions succinctly, clearly explained policies and my obligations as a renter. Not happy with excessive insurance charges, kinda like havingTitle insurance. Sounds good but there are never any claims- ESS money maker. Robust storage market so border line as to why i really want to pay such high rates for smaller spaces. Perhaps i need to downsize my possessions.
I have been with this storage about 2 years and the last 6 months or so ive been dealing with Damion B. He is so friendly, respectful, helpful .. He makes me smile paying a bill .. Lol .. I look forward to seeing him when i go in ..
Damion was helpful and respectful and great customer service I will be returning in the future oh plus he hook it up
The site manager was very helpful as well as informational. His professionalism was outstanding. Polite and with such a positive attitude. The facility was super clean as well.
Honey Lynn has the best customer service, she took her time with us and explained everything in complete detail with a beautiful smile. She definitely deserves this 5 star!!!
Amazing storage!!! They have great prices on units, the staff is amazing and friendly always a huge help if needed and Its nice to know my stuff is safe with the 24/7 security on the property... I highly recommend this place to anyone looking to store there things...
Amazing customer service ! Thank you so much for all your help ! :)
Nice place very clean and friendly, Nicole is at the front desk was nice. She helped us with everything and expand everything very well. I would recommend this storage place.
Really good experience the guy at the office its really friendly I recommend this place 100%.
Bob was attentive and quick to resolve a unit that I had not locked properly while I was States away. Great service
No problem opening gate, drove right up storage.
Very patient and inviting management. The structuring is clear and my stuff feels safe.
Great service! Damon is there to help you out and get you going quick. Cant recommend this place enough.
Awesome customer service!! Damien was super knowledgeable and friendly.
They were very kind and they helped us a lot with our move. Expascally Damien and honey very kind people.
The staff is amazing and kind at the location in San jacinto especially Bob. He really went outta his way today to help me even when he was closing up the store. And I really appreciate him.
Damion was absolutely amazing, I am pleased with the services.
This facility was always clean and well kept by the staff. The staff at the location were always friendly, professional, and courteous. I would highly recommend this facility for any storage needs.
Dave has very nice work skills, very intelligent.
I used them in the past and now I have to use this facility again. I am happy using this facility cuz staff are friendly and helpful and never had a problem with my stuff. I use this San Jacinto ca facility
The manager is great. The people at this place goes above and beyond.
Wasn’t honestly great, I appreciate the man who helped me I forgot his name but he was the store manager and I honestly appreciated him being so patient with me and helping me thru the process of getting me started.... thank you guys again!!
Gabe and Damian provided excellent customer service
We have been using them for a long time now and are happy with them. Prices could be better, they are on the pricey side.
Customer service was great. I had a great experience with the person showing me around to look at a few units. Facility was clean and organized. Glad i was able to get storage from this place.
Thanks Extra Space Storage for storing my things for me safely until I was able to get my own place of residence! You were there for me and had reasonable prices! I recommend this place of business if youre looking for extra storage!
Nicole was great an extremely helpful. Will definitely keep coming here
Recommend this place, great customer service! Quick and easy.
Damien and Nicole were very nice, friendly, and helpful! Great place!
It was a good storage place. But the prices kind of got outrageous.
Great customer service very helpful and considerate especially the manager! I would recommend extra Storage to friends and family.
We just rented for the very 1st time. When we signed up were very impressed with the girl, I believe her name is Honey something, her friendliness, her warmth and she was very personable. The gentleman Damien seemed very friendly in person and on the phone as well. I hope we have a good experience with this company as well. Thank you.Mary & Steve Dellalonga
I don’t quite remember the gentlemans name that was working in the office but he was Friendly, welcoming and very helpful.
Glad I found your storage facility. The store manager Damien was and is awesome great service.
Quick friendly and clean place.
When we went in the lights did not work and it was late at night. Also could not access the storage container due to lock being broke.
Damion was super helpful and very friendly with helping us get into our first storage unit.
Damien is the best person you want to talk to while there! He helped me out with everything I needed and is very precessional!
It was my first time in a long time renting a storage unit. I utilized the rapid rental online. Lindsey & Damien went far and beyond to make sure I was aware of the rules/policy. The property was clean. They were knowledgeable and very informative about the storage place. I would definitely recommend them and will use them in the future. 🙂👍
Damien was so helpful and getting me a space quickly and found us a great special!
Great service Damien was really nice super helpful with everything!
Damion was great and super helpful. Definitely made us feel welcome.
Great ppl nice and kind
Theres no way to identify your storage because theres no numbers letters or anything to tell you where you are.
I LOVE THIS PLACE😍 THE STAFF IS AWESOME 🤩
Damion Barton was awesome! He was very professional on the phone call I had with Extra Space Storage, he made the process really easy, I plan to be here at this storage center for a while.
Nicole was amazing she really took care of me...
Very friendly and helpful they have hand sanitizer and gave me a mask
There are great friendly and very helpfull
Very professional people! Lindsey allowed me to text her and always answered back quickly! When we were loading our stuff into the unit security was driving around making sure everything was OK...something when we arrived to unload the unit.I felt very safe leaving my things there...
Great customer service with Damion Barton very helpful and friendly thanks
Damien was hopeful, patient explained everything sympathized with my frustration of having to move. I highly recommend storing your stuff here and working with Damien thank you again!
Damien made us feel welcomed & he was radiating positive energy & his willingness to help us!He was amazing and a great person!Thank you again for your service!
Great customer service!! Great unit and great price!! Locks in stock 👍
Amazing and honest service. Every interaction I’ve had has been more than pleasant and I’m am more than satisfied with the customer service I was especially helped by Damien and the storage facility. I highly recommend Extra Storage.
Excelente service good pleople work
I got exactly what wanted for less than i expected. Lindsey was fast, efficient, and answered all my questions...some before i asked. Thanks
All three employees are great. Been a customer for 3 months. Facility is clean with sparkling floors in the inside storage. Feel very safe when I’m on the premises. Very good personal customer service.
Extra Space was the right choice for storage! The employees are professional and efficient. The Manager Damion was not only professional, but extremely helpful, knowledgeable, and very friendly! The rental experience was nothing less than pleasant, and I would highly recommend Extra Space Storage to anyone looking for an execptional and safe storage facility!
I came in and Jose helped me out! And I’m so happy he did. He had great customer service he answered all of my questions and made it so easy!He truly is a gem to this company!Thank you Jose for all you’re help! I truly appreciate it!Highly recommend!!!
Very nice service! No problems and great prices.
Lyndsay was amazing and super helpful. I would absolutely recommend this facility just based on her customer service alone!
Friendly service. Quick and easy sign up. Highly recommended.
Lindsey was knowledgeable and helpful. Would recommend anyone to call her to get set up. She made the process quick and convenient. Nice place and they offer insurance for what’s stored there so that’s a plus!
Very friendly staff and always attentive. Its a safe location with an onsite management
Damion was a class act to say the least. He was extremely helpful, knowledgeable on every question I had, and had a sparkling personality. Would recommend him 10 outta 10 times. Somebody at Extra Space needs to give this man a raise.
Customer service made me feel like I matter. Thanks.
This was such a great experience. The customer service rep was amazing, kind and easy to work with. He answered all of my questions and was very knowledgeable about anything I needed to know. He was efficient and friendly.
I have been here for a year and a half and all of the staff are amazing! I have a hectic schedule and they always give me reminder calls so I dont get a late few. They only call before my late fee. I have never had a late fee because of this reminder. I am so thankful because I forget very often.
Ive been at extra space storage for a year-and-a-half. And every time that Ive come here its always clean and pleasant . Ive never had any problems the storage is fantastic for all of my things my personal belongings and I felt very safe being here on the premises even when its late . Im here by myself and I am a female . I think that when I first came here the office employee they were pleasant I have not been able to speak to anyone since the covid-19 epidemic came on the scene. Nut its still clean and I still feel safe and I thank Extra Space Storage and all of their employees for doing such a wonderful job and seeing that their workplace is clean and safe .
Cindy is very pleasant person. Keeps the place clean and smoking free area. Your things are safe at extra space storage. 5 stars.
Good communication.
Damon the store manager was so awesome. He answered all of my questions and was very friendly. He made me feel safe and welcomed and eased any concerns I had about the service. I recommend Extra Space Storage to anyone.
If you find your self in need of EXTRA SPACE in your home or during A move. What ever it might be I recommend to come down and meet the kind and helpful staff at EXTRA SPACE IN THE CITY OF SAN JACINTO CA.
I had the best experience EVER here!!! Im not one to write reviews but this experience was to good not to. The employee working I believe his name was jose was AMAZING. I was so stressed with my move and he made everything so smooth and easy. 100% happy . Thank you extra space storage and thank you jose .
Very nice ppl at first the next day they kicked me out and its been 2 weeks without them giving me my refund and Im homeless and could use the money. I called to find out about why and they said I was not in the system, but I have 7 emails from them. Dont judge a book by its cover.
Wonderful customer service ! Special thanks to Bill for all the help!
We used these guys twice in the past three years both this location and another and always liked the service. Check here first you wont regret it, no issues, no bugs from other units(which we have had before). So thanks again and if we ever need it we know who to call. Thanks again Damien!
Super cool very professional
Netta and Kurt were super helpful and friendly!!
Excellent customer service very clean facility
Amazing service very friendly and get you done and out in a timely matter
The employees are amazing very helpful very understanding its a very clean extra space they go above and beyond to clients needs. thank you
The best my goods have have been kept, Lindsey’s customer is is second to none. Management is really on their game. I recommend this business 100 times over.
They are really cool and helpful
This property manger Damion Barton was a very helpful
Bob is just the best . Great costumer service and very helpful
Very clean and organized facility you can clearly see it’s very well run. I’ll definitely recommend it to others
Amazing customer service by Damien and Jose helped us with directions and were both really nice, I recommend if you live in San Jacinto or any where else you should come here .
Bob was helpful and courteous.
The staff was amazing. My move-in was easy and stress free.