The salesman I worked with, Samer Alshaar, did an outstanding job with the overall process. Being new to Volvo, he was able to educated me on the company, the vehicle I was looking to possibly lease, and why become a Volvo customer. After the paperwork was signed and financing complete, he did an amazing job at educating me on all of the bells and whistles on the vehicle and the important safety features that Volvo is known for. I am about 2 plus weeks into having my new 2022 XC60 FWD INSCRIPTION and loving it!

Great service and great people! Really liked working with them, and super happy that I tried Volvo. It changed our mind and now my hubby wants another one!

I had an awesome experience with AutoNation. Samer and Alex were easy to work with and were incredibly responsive and professional, giving me ease of mind purchasing a car out of state. The transaction met or exceeded my expectations.

Not the best service I had, not the worst. I dropped my car for maintenance last Saturday, they said i can get my car back on Tuesday (longer than usual because I have a minor prob that needs parts ordered), but they didnt call me at all on Tuesday, instead I had to call them twice just to know that my car isnt going to be ready until Wednesday. I mean guys, just a call would solve the problem. Their customer expectation management needs practice. Apart from the complimentary manufacture maintenance, I paid about 650 for tire rotation, all wheel alignment, and two rear brake pads replacement, which I think is alright. Though i think my previous Marin volvo dealer service is much better... they have private driver sending you home and picking you up for free, more reasonable price and less customers in line.

I went to many dealers and test drove many different cars in the same class as Volvo XC40 (gas). Stevens Creek Volvo by far was the most pleasant and attentive to our needs. They had a nice inventory and I was able to find the car I wanted. My salesperson Sami was terrific - patient and knowledgeable. Love my new Volvo!

Thanks, great service, perfect timing and customer focused. I’d highly recommend anyone in search of a vehicle.

A terrible customer service for their Service Dept. Dropped my car on Thursday at 7:00 AM. I was told would receive a call on my service same day. No calls. No calls on Friday. Left 4 messages for the service manager Jim and the Service advisor Dennis. No call backs either. Saturday neither the service manager, nor the general manager of the site are available. We have no call on what the status is of our 2019 Volvo in for a regular service. Why would such a place be in business ?

We made a 2 and a half hour drive to look at a particular used car they had. Everyone we encountered at the dealership was great to deal with. We purchased the car, but were unable to take it with us that day due to some plans that we had. The salesman that helped us, Sam, met up with us a few days later half way between San Jose and where we live. It was even on his day off. Sam was awesome! Would highly recommend him if you are in the market for a new vehicle.

I really like our Service Advisor Jamie Hinds, she has always been very sweet she knows my car is my baby and I dont allow anyone to wash my car buy myself. Last visit she stated NO Wash right and I laugh yes just washed and wax my car. Came back to pick up my car it look like someone pour something all over it and let it dry in the sun, Jamie was on the phone with another customer I was really upset jump in my car went home and had to rewash my car. Everytime I bring my car in it is spotless one time when I brought my car in for regular maintenance who ever work on my car drop something on the front of the hood and put a large dent needless to say I was so made I started crying. The sad thing was no one step up admitting to it and no one walk around to inspect the car before I pick it up, my husband and I had to point it out. They did fix it but the factory shine is not on that spot and I see it every time I walk by. To tell you the truth I am now looking for a new volvo service to take my car to.

I had a great experience with AutoNation when buying my new to me car. It was very easy to fill out documents and upload info online prior to our meeting. The car is beautiful and the price was just right. Financing was made easy worth zero stress and we got a great monthly payment. Overall, we were very happy with our purchase and I recommend them for your next vehicle.

My sales consultant Abdul was great. It was my first time purchasing a Volvo so he clearly explained to me to the different trims and options for each XC90 and showed me different cars. Auto Nation Volvo gave me a fair deal on my trade and had multiple cars in stock that met my specifications. I went with a XC90 Plug in hybrid and couldnt be happier.

I recommend working with Yoon!He was very kind and knowledgeable, able to answer all my questions with patience. Also, he was very fluent in English and Korean, so if you are Korean and finding a Korean dealer by any chance, Yoon is the answer.Im grateful for all his time and help to get my first car! :)

Thanks for your time and all the detailed answers to my questions. This amazing team helped us to find and purchase our dream car. Id strongly recommend Auto Nation as a great partner when it comes to finding your dream car.

I bought my car through a broker and there was a mechanical snafu so couldn’t receive the car on the day promised. That said, Alana and Diego at Auto Nation made the experience smooth! They brought the paperwork to my house, delivered a loaner car (same make/model) and kept in touch with me about delivery time of the actual new car. Once the mechanical issue was fixed, they hand delivered my new car to my home! Easiest car purchase I’ve ever done!

We recently purchased a used car and received AAA class service from Samer Alshaar through the whole process. He promptly replied to an online inquiry about the car to introduce himself and answer our questions. His followup emails were short, helpful and appropriate in timing after my replies. Sam asked questions and offered insight to the process for reviewing the car, which was still in process of being prepped for test driving. I spoke with him on the phone to arrange the test drive. Sam is articulate, good humored, and knowledgeable. I felt confident in his sales knowledge and customer service skills. We enjoyed meeting him at the dealership as he handled our inspection, test drive, and initial paperwork. The staff led by Alana is equally as professional and courteous as Sam. The transaction to purchase was conducted as efficiently as possible. We felt it was AAA class service ... even for purchasing a used, non-Volvo car!

Jamie and the team did a very good job meeting all my service needs, especially the issue was not an easy one to fix. I appreciate that Jamie kept me updated throughout the process. The quality of the services is exceptional. I am happy to share my positive experience.

Im taking the time to write this in hopes that the Auto Advisor Sang will see this, and that it will help other people especially women. The check engine light came on in my truck and after I took it to the dealership for the needed repair I found myself back at the dealership approx. 4 days later. On my second trip I worked with Sang and because of him my experience was the best experience Ive had at a dealership. Often times as a woman going into a dealership we are overlooked, talked over, talked at, not fully informed(meaning... this is whats going on, pay it and you can get your car, have a good day) or is this your husbands car. Well my experience with Sang made me feel like I mattered, my concerns mattered, he listened, he made notes, he talked to me as if I was a friend and he wanted the best for me. Sang followed up with me, he gave me beneficial advice, he kept me in the loop, he explained things to me, and he made me feel like I was being given the best service instead of being brushed/ rushed. I voiced to him in person how much I appreciated his service to me and that I couldnt thank him enough. This writing is in hopes that he see I took time like he did for me to show my appreciation and let others know how nice of an Advisor he is. Thank you Sang for all you did for me, your character as a person showed and Im sending all the best wishes your way. I also want to thank the service manager Jim because it started with him. I cant imagine his busy schedule but he paused his day to speak with me about my concerns seeing that I was back in his dealership after approx.4 days. He stated he would put my vehicle with his veteran technician and find the problem. I didnt get the techs name but thank him too.

Incredible service and fantastic purchase experience. Yoon was really kind, helpful, and knowledgeable regarding the makes we were interested in. We were going to spend more time shopping around at other dealers, but didnt think we would find a vehicle or salesperson who is on your side as much as Volvo/Yoon!

I found a great deal on a newer S60. 2018 with very low mileage, clean, like new. I am extremely happy, and look forward to driving my S60 for years to come.

Yoon helped me find my favorite car and offered very good deal. Really appreciate the awesome service here.

Good service for my Volvo maintenance. Easy to communicate. Simple process.

Excellent service! After having such a dismal experience at Walnut Creek Volvo (where I bought my car from), I decided to take my XC90 somewhere else to be serviced. I called AutoNation Volvo San Jose and they were so quick to get me in for an appointment. They fixed my brakes and fully serviced my car the following day. The technicians and service team were so helpful and friendly. I will definitely not hesitate to return!

The staff was amazing. Our sales person - Samer Alshaar - did an amazing job. We initially went in to look at options but he put the deal together and made it happen. He had us driving out with our new car by the end of the day. Highly recommend him and everyone at AutoNation that assisted in the transaction.

I need to get a key made for my 1989 Volvo 244, after being juggled around for a bit through the automated system I was sent to the retail parts department. I gave them my Vin number to the representative (Dave) and he ran the number for me and got me the key code so I could go get the key made. He gave me a direct number to call so I wouldn’t have to deal with the robocall when trying to get ahold of him which made the experience a breeze. As someone who hates calling any kind of service that has a robotic system, Dave made the process a cake walk and the whole experience a breath of fresh air in dealing with customer service. 10/10 Dave’s a gentleman and a scholar. My faith has been restored in Volvo even though I own a 32 year old car.

Yoon was very kind, professional and trustworthy in helping me find and purchase the right car. And he had the best offer for the same model compared to dealers in other regions. :)

Jessica M, the general manager, was outstanding. We bought a car out of state and when it arrived the rims were scratched and not up to our expectation. When we approached her she was more than willing to work with us and worked with local dealers to get them fixed. She was very responsive from the beginning through the end, including after sale support. Her customer service skills are superior. We would definitely buy from her again.

We arrived for our appointment on Friday morning and our sales experience went very well. Our sales person was knowledgeable, helpful and positive. However, communication was poor during the very slow purchase and financing processes. It took over 3 hours to complete the purchase AFTER we committed to the car. Over 2 of those hours were after we completed the finance application and had negotiated discounts. We love the car and got a great deal, but we should have walked out. Dont believe them if they tell you Fifteen minutes, tops.

Great service from Varun who brought the XC60 to my house on his day off to surprise my wife. The whole process went smoothly. Would recommend them to anyone!

Well, I mean...I dont know if they still have some pandemic rules, like needing an appointment to look at cars, but I could not get anyone to even ask me what I was there for. I was looking to see a particular Volvo SUV in a particular color, so my spouse and I could make a decision on buying it. Not a single salesperson, employee, no one acknowledged me at all, so I was left to look around on my own. I had legitimate questions and a legitimate reason to be there. Weird.

Service department was ridiculously backed up (why even make an appointment?) but Harvey was super courteous and did everything he could to move things along.

Nice people, but prohibitively expensive service. I brought my 2014 Volvo XC60 in for a handful of minor items, plus one recall. Because of the exorbitant estimates, I left with only the recall (seatbelt) being performed. Replacing the drivers side visor - $385. Updating software per two bulletins - $250 (battery draining prematurely) and $385 (jerky transmission). Trailer hitch installation - $1,800. This is why I take my car to Bradz Motor Works for all regular maintenance and repairs. He is straightforward, honest, and reasonable/fair in pricing.

Walked in and bought a car day of. Absolutely seamless. Alshaar was the most helpful salesmen I’ve ever worked with. 10/10 recommend.

Quick and easy. Bought a used CPO 2018 Volvo XC90 and it was very smooth and an easy process. Diego Sanchez sold me the car and Alex in finance handled the rest. I had the car shipped from San Jose to LA and took 2 days. Would go back to them in a heartbeat.

The convenience of dropping off my car couldnt be easier at Auto Nation Volvo. Rental / loaner is conveniently located up the street. The people are friendly and practice good COVID19 safety protocol. My service advisor, Harvey, is always professional and responsive. He notifies me of any unforeseen concerns without any pressure like you may get at some other dealerships. I would definitely recommend ANV!

Great customer service and communication with the plan and progress of my vehicle. It was very easy to get a rental car to use while my car was being worked on. Thank you!

Every team member we came in contact with—from the Sales Manager, Aslam to the Finance Manager, John—was professional, courteous, and committed to getting me the car of my dreams. It was such a different experience from dealerships Ive visited in the past where reps are either super pushy or uninterested in helping you. This team went above and beyond. My family is so grateful for their time and attention to detail. And oh yea, I love my new car!!

I were shopping around for a new lease vehicle since the current one expires in a month. Yoon Chang Shin was my sales rep and he couldn’t be nicer! He’s super helpful, starting from greeting me till the last step of pickup my car. He was very patient and answered all our questions. I couldn’t have asked for a better person to help us today. Major props to Yoon for being professional and time sensitive.

Excellent service and very professional! This was the quickest and easiest car buying process I have ever experienced. Sam was very helpful and knowledgeable.

Quickest and easiest transaction Ive experienced. Provided their best pricing right out of the gate that blew other dealers out of the water. Didnt have the exact vehicle in stock, but got it within 24 hours. Very happy and would highly recommend!

Took my XC90 in for 40K maintenance.Service Associate (Sing) was GREAT ... no pressure, easy to work with, friendly, on time, great communication ...Unfortunately the mechanic forgot to tighten some bolts under the engine. When I got on the freeway the car made a terrible sound ... made me very uncomfortable ... had to drive back to dealership at 20 MPH with hazard lights blinking ... NOT fun. Turns out the mechanic did not tighten all bolts, but left me very nervous about what else he/she forgot!!The extra time to go back to have the issue resolved caused me to be late for a scheduled appointment ... very frustrating.5/29/2021

Had my new vehicle here. was a pleasant experience.

Friendly staff Sam sold me my Nissan Pathfinder. Sam did a phenomenal job and was patience and professional! they worked a good price out for me and I truly appreciate the time that they took to help me find what I needed for the price I could afford!

Harvey (Service Manager) is amazing and friendly. He kept updated through out the service and took good care of the Car.

Worst car dealer ever!!! Their goal is just to sell the car regardless of what it takes then never follow through with anything. My first volvo ever was purchased here but due to not following through on anything, I may never consider buying volvo ever again.

Fantastic purchasing experience! They found the exact XC40 I was looking for and had it ready it no time. Being able to have much of the financing and paperwork completed online before coming in was phenomenal as it kept my time the actual dealership to a minimum. Special Thanks to my sales person Diego Sanchez and Sales Manager Alana Barragan.... just great to work with. Thanks for a great buying experience.

Shady sales practices. I put a deposit on a special car, and had to make a tough call between a good A-plan discount, and a trip to Sweden + the Overseas Delivery Discount. The A-Plan discount was bigger so I went with that. Waited 8 months, during which the dealership neglected to provide any build data which they had promised to send me. When I went in to purchase the vehicle I was told that starting this month, the A-Plan negotiation free pricing is not offered on this Model, which is already a lie because it is available on all other trims of this model. The sales manager tried to imply that this is a Volvo policy, but the documents he showed me clarified that it is up to the dealer to determine which models are excluded from the A-Plan pricing.Lured in with A-Plan pricing, changed their own policy at the last minute to only exclude the rare model that I had ordered (V60 T8 Polestar Engineered), and prevented me from taking advantage of the alternative OSD discount with a trip to Sweden. I have never been so angry in my life. I will never do business with this dealership.

We were looking for the perfect family car on our strict criteria (Safety first, high-end design & details, of course), so our only question is which Volvo dealership will be the best. (Not which brand) Despite of our continuous requests, Mr. Yoon Shin kept trying to match our expectation, and provided us great deal on our new Volvo. We are very satisfied and grateful.I would give 6 stars if I can :)

Very helpful staff who believes in providing outstanding experience of buying your new car. Extremely happy😊

Great service and shopping experience. They did not push me with any additional fee when I was leasing a new Volvo wagon. Recommend to people in the neighborhood interested in Volvo vehicles.

They are so helpful. I needed service on my Volvo and they went above any beyond. This is the only place I will take my car for service.

Great service job done and delivered on time. Jaime always returned my calls. I definitely recommend this place

Leased a XC-90 R-design from here last month. Though a small dealership, excellent customer service and great competitive price. Moneer helped us in choosing the car, was very knowledgeable with the details and most of all very patient with all our queries and is still doing a good job with following up with us on our car :-)Overall very happy with the service and highly recommended for you next car shopping.

I had an awesome experience buying a new XC40. The entire experience was seamless, from my initial request of a test drive to taking the keys. The entire staff was helpful, honest, and worked well as a team. The team answered every one of my questions and was quick to follow up after receiving an email or call from me. The car was fairly priced (good value compared to other Bay Area Volvo dealerships), and my trade in was fairly valued. I would be happy to buy another car from AutoNation Volvo!

Fantastic experience. The most polite / best salesmanship I have seen in an auto dealership till date, with Sami. It was actually quite refreshing.

I have been taking my Volvos to see service advisor -Jamie for at least 5 yrs now, always excellent care and service.

We got our XC 90 yesterday. Love it! We worked with Yoon who is very patient and considerate. Highly recommend his service to people who are interested in getting a Volvo.

Went here on 11/24/2020. All the guys there were super helpful in trying to get me approved for my first buy. They got me approved pretty quick, and treated me better than other dealers I tried. I got to drive off in a car the same night I went in. I definitely recommend AutoNation Volvo to anyone whos looking for great service.

I had an excellent experience buying a new car and subsequent maintenance service performed at this Autonation Volvo.I commend excellent customer service provided by Jessica Morejon, Diego Sanchez and Jamie Hinds. They were all very customer focused to provide the best service.Diego was very knowledgeable about the detailed controls on the Volvo cars and was very helpful.Dr. Shyam Dua

Yoon Chang Shin was great in helping me purchase my XC60!

Helpful and responsive. Thanks.

We had a great experience at AutoNation Volvo. We had gone to other Volvo dealerships in the bay area, but inventory was limited and they werent willing to help us find the right car. Our AutoNation dealer, Yoon Shin, helped us find the right car model and package for our family and budget, and was committed to getting us the best price possible. I would definitely recommend going to see him!

Yoon Chang Shin was super helpful, starting from greeting me till the last step of pickup my car. Couldnt ask for a better person who offer the better services than Yoon! Super nice and professional guy!

Everyone here was very helpful. We arrived informed and ready to buy, but we still had last minute questions and qualms. The employees were patient and happy to assist us in every way.

Smooth experience. Yoon was very helpful and accommodating. I was able to get the new car I wanted in less than 24 hours since I first contacted him.

Took the car in for a seat belt recall. Service was courteous and completed in two hour. car was returned clean

Pretty great for service (havent bought a vehicle from them). Got a quick appointment, and the issues were resolved quickly.

I purchased a 2021 XC90 T-8 Inscription Expression. The whole process was quick and easy. I had to do all of it through email plus have the car shipped to New Mexico where I reside. It arrived much faster than I had expected. I love my new car and would recommend them.

Absolutely admire the attitude of the staff. This was my 2nd interaction with Dennis and has earned my respect for his service. The team went above and beyond to make sure every detail was noted and every interaction was pleasant. Highly recommend their service team

Yoon and the staff at Auto Nation San Jose are so kind and friendly to work with.Yoon made my very first car purchase very smooth and exciting. He guided me on what would be best as well as what would save me money.He was very kind and helpful, I recommend anyone who wants a beautiful Volvo to come to visit Yoon and his team.

Sam and Aslam treated us well and made every effort to make the deal as best as possible. Great customer service.

Fantastic sales experience and communication. Duy was always very helpful and attentive to my needs.

Yoon was very helpful and the deals were much more reasonable compared to other dealers!

Yoon was a pleasure to work with throughout our entire car shopping experience. He was very responsive over email, friendly to work with in person and went above and beyond expectations. Highly recommend Yoon and Volvo San Jose!

Everybody tries their best to help you out & super friendly, no pressure!

As always, the service and support we get from Jamie in the Service Department is the best we could hope for. The car has pretty close to flawless. We can easily recommend AutoNation Volvo for your purchase and service needs.

Service Advisor Sang was great, best person there. I had a minor issue with my vehicle and it was done in about an hour, used the wifi to take care of some work while in the lobby.

Honest and friendly car dealer in the South Bay. Discounts and offers for new cars are exceptional.

Jessica and the team are awesome. Thank you so much! Loving this S90 R-spec. Tons of fun to drive and your team was great to work with.

Repeat customer for a reason - Exceptional service! Diego helped me set up for the trade-in, Muhammad walked me through the documentation and Jessica is always a pleasure to work with!

The Check Engine light in my 2019 XC90 was lit so I got an appointment the next day. The Service Advisor, Harvey processed the service request. The issue was resolved a few hours later. Was pleased with the timely service and prompt call that my XC90 ready. Thank you.

This place sold me a lemon. I bought a used car from this dealership, and the check engine light came on the day after I took the car home. I called and emailed with no response, so now Im stuck with an expensive diagnosis and repair problem. The dealership obviously cleared the check engine light without fixing the problem just to make it pass inspection. You buy from a dealer expecting everything will be done above board and within the law, but I guess this place gets away with this shady business. I would highly recommend thinking twice before buying a car from this place, once they get your money they run.Edit: After posting this review they did, with some reluctance, pay for the part to fix the issue with the car, and the engine light is no longer on. Its unfortunate that you have to post a bad review online for them to pay attention and do the right thing, but they did eventually do it in the end.

Yoon Shun gave me a good deal on my new suv. He is so nice and helpful. Thank you.

Moneer and Alex were efficient and friendly, and Moneer did extra legwork after the sale to find out how to reset the oil service light, which they had forgotten to turn off before turning the car over to me. Buying a car from Autonation Volvo was pretty easy and I would do business with them again, and would recommend to others.

Service was fast and timely. Service advisor (Jamie) was very courteous and upfront. Highly recommended. The only downside is this place is small so parking can be an issue.

Ive bought two Volvos from Auto Nation Volvo and brought both of them here for service for the last 12+ years. Jamie Hinds, my service advisor is excellent! She keeps me updated on the status of my vehicle, via text or phone call. If I have questions about the priority of repairs, she answers all of my questions - weve even drawn a diagram or two. My car and my budget are in good hands with Jamie.

Just picked up Moms new toy at AutoNation Volvo. We were trying to choose between an Audi or a Volvo and what win us over to a Volvo is customer service at AutoNation Volvo. Yoo Shin our sale rep gave us no pressure, show us multiple models and explained the detail of each. We appreciate and love how we were treated. Thumbs up for Yoo Shin and Steven Creek Volvo

Sales experience and customer experience with the General Manager (Jessica) was phenomenal. She found our car at another location and brought it to the dealership. She worked with the options we wanted and made locating the vehicle a simple process on our end. Sami was a great salesperson and focused on our needs/customer experience during the purchase. Alana in finance was very transparent and we honestly felt she had our best interests in mind with the sale, and additional finance options.

I always have a pleasant experience with Volvo service department.

Had a great experience with purchasing a car from Yoon. He was a terrific help and made the whole experience incredibly easy.

The personnel we worked with, especially our salesman Moneer, were knowledgeable and friendly. We love our new XC60 Recharge!

This nice man Joey really helped me out when picking my new car. Great service, will definitely be coming back again! :)

Outstanding Indelible strides in all quality of services, always from beginning to end. A real trusted treat that one counts on to insure complete satisfaction. Five Stars!!!

Very good attention, when buying my ford Explorer 2015 the sales representative Douy very attentive and friendly.The Manager Omar very friendly and attentive to any concern and handling the clients needs in a very professional way. I definitely recommend it.Thanks for everything

Excellent customer service. They kept me updated on the progress of my vehicle being finished, and returned it washed!

The service we received was great! Our cars are always washed after each service and our service advisor explains all the work that was completed.

Great dealership. I’ve purchased or leased 3 Volvo’s in the last 10 years and have gotten good support from them for purchase/lease process to regular service appointments.Harvey especially stands out as a fantastic service advisor professional. I get all of my work done here and I find the pricing reasonable, the work high quality, and they’re always here if I need them.

I love the no haggle price. I had done my research and the price was in line with what I felt was fair:They are efficient, professional and helpful.I showed up in a rental car and decided to buy. They suggested that I drive the car home and they would return the rental for me. That really helped as I live one hour from their dealship,

Best experience ever at a auto dealership. I has been wanting leasing a Volvo for a while and Autonation Volvo San Jose delivered it. Thank you to Mr.Varun, Mr.Aslam, and Mr. Alex at Volvo San Jose for helping me make it happened.

Had a very good experience buying/Leasing a car here at Autonation. Sami was really helpful and helped with whatever options he could do either on test drive at my location or on negotiation parts and as well he helped me getting a good deal on my existing leased car and that was much highly appreciated. Thanks Sami, Omar and other team members for being friendly and showing full cooperation.Only thing I wait is new Volvo has some glitch with new iPhone on wireless charging and waiting for Volvo to come up with some patch to fix it!

From the start when it was quoted a price for my old car, a quote for the new car, processing the purchase and loan up to the time I left with my new XC40 everything went smoothly. I am 100% satisfied with Volvo San Jose. Highly recommend the dealership.