Staff were fantastic. Didnt have what we were looking for. Gladly offered us places we could try.

Surrounding area is pretty sketchy with homeless and beggars, but inside of the store is nice, clean, and well stocked with sports and outdoors gear. Decent prices. Friendly staff. Plenty of parking with a huge shared parking lot out front (lock your car doors and dont leave any valuables out).

Almost a 5 star except I got followed like I was stealing something. I did look hobo-ish but still. Still a great place, not ever crowded and the employees are usually awesome! Guy at register was cool. Love the parking, do much of it. Always has great deals.

If you need shoes sporting Good clothes fishing hunting all around cell phone accessories bicycle locks bicycle accessories you name it they probably got it and they have a very very positive attitude no matter what youre dressed as or what you drive in so I would say 5 plus Stars hoorah

Customer service was 5star,even though they caught someone stealing they still get 5 star

I did get very good help from one employee but unfortunately not so good help from the shoe department. If was adequate help. Im.not complaining though. I can tell the guy did not feel well

Wasnt crowded at all . Associates helpful and friendly The Only thing is there wasnt too many choices in stun guns Only 2 to choose from.

Good selection. Very helpful staff

I was happy to see another Big 5 open up. This spot is clean and employees very helpful.

Lots of assistance. Great prices

The employees that work.at work at the big 5 on Monterey and Alama are super friendly and helpful. Great store!

Is great customer service!

For the most part its a great store and the only reason I dont 5 star them but I also understand why they do it, is because they follow me around like Im going to steal from them but they have a very large homeless problem in there area and Im sure they get a lot of theft but BIG 5 I ONLY LOOK LIKE THIS, IM NOT STEALING

Nice people working there & the location allows for easy parking

Helpful staff. Bought small propane tanks. Over priced, but they had them in stock when other stores were out.

I was able to get help with what I needed and got when I want it

Service:The staff here are very helpful. They took the effort to help me even though it was a low chance that they could find the item I was looking for. I appreciated it very much.Ambience:The store is very clean and organized. There are signs hanging to help you find each sections.

Good customer service.. workers are really helpfull

Very limited quantities and sizes. Jim

Lots of stock, not crowded.

Michael was the associate that helped my nephew with tennis shoes. Michael was very patient and so helpful. My nephew is disabled. I appreciate Michael for all his help.

Clean store, stocked up. Could have better deals on clothes.

Super helpful and friendly staff

What I wanted was on sale!

I was in and out in less than 10 minutes. I got exactly what I went there for...

Always a great deal on tennis shoes

I shop for all.my Sports Shoes cant get any better with Quality and Deals Especially when you belong to the Big5 Email Discount Program it really Pays Off!

One of the few South Bay stores with Ski pants in stock!

Really good sales

I bought some racquetball equipment for beginners. They have a lot of discounted items, such as shoes. Im happy with my purchase.

Friendly, knowledgeable, and helpful. I called ahead and put an item aside, they had it waiting for me, plus helped with other items. Store was clean, and social distance was maintained.

Ryan and his employees are very Respectful and helpful!

If they dont get more traffic soon, this place is DONE...

Ok but not a good selection on shoes and under armour under clothes sad

Good customer service! I went looking for soccer cleats and a nice employee offered to show me others that werent on display. He even recommended a few places that might have what I was looking for.

Service was good and the store is as any other big 5 would be

Always helpful, always in stock, my go to place in San Jose. This store is managed very well

Very organized location.

Great customer service, and great amount of supplies. Can find so much here.

Terrible service in the shoe department.

Excellent sale on mens shoes

Got a great jacket for a good deal!!!

Didnt have anything I was after. Out of stock on all pellet guns.

Very nice and clean store lots of inventory to choose from as you walk in your greated by an associate saying welcome to BIG 5 witch is very nice as I was looking for the shirts on my BIG 5 sales app on my phone an associate came to me asked if I needed any help told what I was looking for and directed to the clothes rack there was many colors to. Choose from but they only go to XXL as Im looking for XXXL you know BIG BOY but XXL fitted me very well so I bought a few shirts I would most likely come back to this store just because of the big inventory

Just went here recently and about to head down there now. What can I say? Its a Big-5. Expect unexpected discounts. Unlike other stores, Ive had it happen really often at Big-5s to get up to the counter with a sleeping bag or a pair of Bear Paws and have em say, Oh, those are on sale, $30 off!.This is a newer store, and handily, is in the same complex with a Wal-Mart and some other useful stuff around. Well worth a visit.

Big 5 selection of shoes is always top notch.Prices are always competitive, and they usually have a good selection of sizes to choose from.Often time theyre camping gear and Outdoor Adventure Gear is well-stocked. However you do have to be careful on their price of the small propane cylinders and white gas which seem to be rather outrageous.

I really appreciate shopping here, I like that There is always something on sell at a very good price.Busy place, sells staff very helpful.

They always knew exactly what I wanted and where it was, so I was usually in and out in only a few minutes

I always like to buy my swim wear and swimming googles there. I like their quality.

They had what I needed for the snow.

Very much everything about that store is awesome. staff is always Helpful . It’s well organized . can’t say Enough about that store.

Very pleased with the service and product availability.

Shoe department

Didnt have my size in any of the shoes that i wanted.

Ok selection but nice location with alot of parking available.

Employees very friendly and helpful. Store clean organized and prices posted

Also excellent service and good prices

Very helpful sales people, prices are better than I wouldve expected

Everyone one was really helpful- looking for different sizes of shoes.Applying a store coupon instead of making me search for mine . Thats the kind of service that is truly appreciated.

Good! Great deals this weekend $2.00 bennies bring your coupons,because they dont have the add in the store anymore!

Nice store, quite clean, friendly staff and prices arent too bad.

Staff was very helpful and courteous.

Great service great prices always wanted a mini wood bat only store I seen had them too that was cool 👍🏼

I Like Big 5 Sporting Goods Ive been shopping at him since I was a kid they also got a lot of good deals.

Great costumer service every time!! Always find what Im looking for☺

Love their shoe sale great price

Not a good selection and staff were only semi friendly

Very helpful sales people. Neater and more organized than other Big 5s Ive been to.

Nice location! Right next to neighborhood Walmart and good restaurants!

Clean and has stuff

Finding great bargains here

Good selection but no RV stuff

Love big 5 bc of the great deals

Nice people..

Clean and friendly staff... A+++ customer pleasantly satisfied!!

Nothing I wanted was in stock

Employees could be more helpful

Good shoes to buy.

The store had what I need it stuff is very friendly had a problem with the pricing but the sales associate corrected it right away she was very courteous

Pleasant helpful staff, well stocked.

Staff is always very friendly and attentive.

Found what I needed. Good service.

People were very helpful.

Quick and easy. Central location and friendly staff.

Very friendly, communicative, and quick to help customers.

Good. Associate are helpful

Clean new store. Employees not very friendly or knowledgeable.

Always good deals.

Pretty expensive. some of this same merchandise is available at Wal-Mart and target for less money.

Not a lot of selection at this store sadly

If you like the outdoors this is the place for you

Carry a great selection of sporting goods

Excellent costumer service....perfect!

Sucks they stop selling winter gear when its not even over 😡

Sale prices are good, mediocre service

Went to the store on Monterey Hwy., they totally ignored me when I went in, even though there were 2 employees at the front counter. Went to the shoe area, no help there. Had to go find someone for customerService.

Came looking for rock climbing gear, they didnt have any.

This Big5 has the biggest shoe selection Ive ever seen at any Big5. All brands and a huge selection of Nike s

Great service and friendly staffing

A guy there was hella strict and I am not going back to that store