Best in Town;This place is perfect to buy golds and diamonds .And people are so helpful .

The attendant let me look around for a bit which I liked I mean you need time to look right? She came up to me to ask if I had any questions and showed me the items that were 30% off. I liked that because it made me very interested ya know, well I was looking at the items again I asked her for a mom charm and she showed the most beautiful memorial charm a heart with wings that had mom on one side and my angel on the other side. It almost made me teary eye of course I bought it and the price was good. Love this shop it will be my go to Pandora charm shopAlma M

The jewelry was so quite and beautiful the person who show me the jewelry was very attentive and she let me try a different size of bracelet to make sure I pick the right one

Dipika was very helpful. She was very detail oriented. She explained everything in detail. I would recommend everyone to go visit this store.

The owner is very friendly as well as the entire staff. Really great service. The owner took care of me and got me exactly what I was looking for. He even gave me a great price on a nice set of Diamond earrings. I will be shopping here and also recommend. They are family owned so I wasn’t surprised to be treated well. It is places like these that we need to support more..

Very professionalCustom gold ringBetter than what I was expectingGreat serviceDefinitely a great jewelry storeYou must check it out!!!!!

I want to give the seller names Ha 5 stars. Ha is an enthusiastic salesgirl and professional help to customers. She gives a thorough explanation of the item, I am very pleased with her sales style. She is really very professional

Good customer service and many options to select from.

I was walking in Eastridge and noticed a huge Pandora sign hanging. I love their charms! The two sales women were very kind and helped my look for charms on my wishlist. I purchased two of the discontinued charms for 30% off. I will be going back for more charms. Great customer service and selection! A hidden gem in the mall for sure.

Very good service and first class necklaces 👌

Great Customer Service. Ordered a custom 22ct ring 1st week of December and got it right before Xmas for the wife today. High recommend this place they have a huge selection of books with styles to choose from for your needs. Definitely earned my business for the future.

Salesperson was so nice and patient with me making my decisions I love my bracelet

Very good customer service! They are super friendly and let you look around with ease! Great high quality rings! Highly recommend checking them out!

Super nice employees! They were really patient with me. I think the girl that helped me, her name is Ha. Will definitely come back when I need to buy more gifts! :)

Great Customer service!They also accepted apple pay here which is so convenient. ^^

My regular jeweler recently retired, so I needed to find a new one. I have a custom wedding set that needed rhodium polishing. Off to yelp I go searching for a jeweler. As luck would have it -I found Classic Diamond & Jeweler with many 5 star reviews, hence in the Evergreen. San Jose area, close to home. I’m very particular about jewelers, especially with my wedding set. I called to inquire about this service & pricing. Raj gave me all the info I needed. I took my rings the next day to be inspected & polished. Raj & Om showed my husband & I that I was missing a diamond, but the rest of the ring looked good. They gave us pricing to replace the missing diamond and for rhodium. Told us rings will be ready for pick up in a couple of hours. Indeed they were. Oh my gosh, the rings look stunning!!! Needless to say, they got a new customer...Raj & Om -Thank you so very much for your wonderful customer service & kindness!!

Really smooth service and kind employees

Amazing experience, and will definitely be going back. Don’t bother going anywhere else! No high pressure sales tactics or upselling, just pure kindness and honesty, which is so meaningful when you’re buying something like a wedding band. It’s clear that they aren’t your average mall jewelry retailer, in all the right ways. Thank you so much for the experience, and the beautiful, unique ring.

This was my first purchase of diamonds ring and I have a great experience with classic diamond. They where Very paciente and explain everything to understand quality and prices. I finish getting what I want and happy with price, even with the insurance for everything. I really recommend.

Awesome staff. They carry multiple brands like Pandora and Swarovksi along with their own brand of diamond jewelry. For gold lovers they have the high purity 22K jewelry.

Amazing staff especially Raj. Came in to get an estimate on my Gold Necklace. Very honest evaluation. Initial offer was taken and was told by Raj that when the results come in about the quality of Gold, I would be reimbursed some more; of which he did. Thanks a lot!

Pandora Eastridge.This is by far the best place for me to shop and I could not happier with the service I received for every single time I have been here. Especially the Owner, he was extremely professional and helpful.I can’t say enough how honest this place is.Highly recommended come to this store and check this place. You won’t be disappointed.And for myself, I will definitely be going back to them for all my jewelry in the future.

I have been working with Raj to design and create my wedding band. I am extremely particular about what I want and Raj has gone above and beyond to help me. He is calm, knowledgeable and fantastic to work with. I live in San Francisco and am more than happy to drive down to San Jose for my ring because I know the end result with be high quality. No other jeweler was willing to work with me on creating this not so traditional ring. The sapphires and diamonds are absolutely stunning! The entire arrangement Raj put together for my ring is perfect. No matter what, Raj aims to make the customer happy. My mother also had her ring resized at CD&J and it fits perfectly. I highly recommend stopping in. I know I will continue to go to Raj for my jewelry wants and needs.

On Feb. 12th, I received excellent customer service from Both gentlemen were very helpful with my pandora purchase (rings) for my daughter birthday 🎁. And when I went back to went back to exchange ring size. I got the same excellent service! Thank you guys and I’ll be back again 🥰 Judith

Classic diamond & jewelryOne of my best jewelry store !

I was 6 dollars short due to sales tax and they let me go! Other than that the service is amazing and their prices are either retail or cheap and they suggest items very well! They kept the item I had wanted on hold for over a week and I was very pleased! I will definetly be going back within the next week to give them the money back but this is the best place in evergreen hands down compared to any other overpriced mall jeweler or local jeweler. Its the real thing!

Truc is the best and very helpful.

I just wanna say thank you to RAJ for every bit of help he did for us today. Every time I came here to buy Pandora’s jewelry, I always have a good experience and when there’s one issue about the purchase we had he absolutely made it really easy for us. He is exceptionally good.

Good service

I’ve been going to classic diamond and Jewelry for over a year now.. I have to say that the staff is awesome they are very helpful in giving me the perfect selection for the jewelry I want. I highly recommend them!!

Amazing customer service!!! 100% recommended. Knowledgeable, trustworthy, nice, fast, professional!

Thanks Truc for helping. I will come back.

Overall experience was great. I just ordered what I wanted thru phone and they reserved them for me. I picked it up on my free time. It’s very convinient for a busy mom like me. They were nice and they even gave me a complimentary gift for purchasing from them. I will for sure come back. 👍🏼

This is a great little jewelry store located inside Eastridge Mall. Today I was assisted by Samir Maharjan in buying my mother a small gift for her birthday. My mom loves Pandora bracelets and the many different charms they have available. I walked into the store practically at closing time but not once did I feel rushed to leave the store or rushed into buying something right away. Sam is a very knowledgeable jewelry consultant, and they offer amazing quality pieces at such a moderate price point. If you are looking to buy good quality diamonds or gems this is the spot I recommend out of all the jewelry stores in the mall. I like it here because I didnt feel pressured into opening an account or pressured into buying a piece of jewelry and I didnt get an annoyed vibe from asking Sam to show me more and more pieces. He made me feel welcomed and he enjoyed showing me all kinds of different pieces and talking about them. Ill be coming back for sure, maybe purchase a nice watch for myself soon.

The entire staff is helpful, friendly and very professional. Mr. Raj and Mr. Samir are very knowledgeable about the products I purchased, my beautiful Pandora gifts. Thank you both for your all your help. I look foward to continue shopping with you.

Great service! Truly appreciate all your help. Will definitely be returning customers!

Very helpful and honest people, the price for the jewelry I was buying seemed wrong to the gentlemen helping me, he then crosschecked through older catalogs and finally the internet to find the right price. I would have never know, this earned my trust and I will definitely be stopping here for all my jewelry needs

I have been shopping here for over a year, the jewelry quality and design is extremely nice, and the customer service is splendid.

Very helpful and patient with me while I tried to decide on just the right Pandora charm for my granddaughter.

Great customer service!! Very friendly, patient and helpful!! Two thumbs up!!!!

Their service was great and the staff very friendly.

Amazing people to work with.. very patient and calm. Love this place.

Very friendly staff that makes sure you find exactly what your looking for, quick custom orders as well

Great customer service great prices

Excellent service and selection ! I will only purchase my Pandora products from this store due to the wonderful buying experience!!

Super nice customer service! Friendly and gave great recommendations

Great customer service

Best customer service ever!!!! Will be coming back for sure!! :)

Lots of varieties collection.Prices differs on what you wanted.Great customers service.

They are just amazing....very warming staff and amazing service 🤗🤗

I definitely recommend this place to shop jewelries. They are very friendly and anticipate what you looking for specific products.

Amazing place

Great customer service and good selection...

Best place to buy Pandora And other Jewelry

Very accommodating and with charm.

Quickly to find the product and staff was friendly

Very nice customer service.

Excellent customer service!